Count on efficient priority service and free device insurance because life happens. Stream on popular services with a Video Ticket, PLUS get an extra SIM to use in another device, and when a friend needs data, you'll have more than enough to share.
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Get more for your loyalty
Real Rewards
No matter which RED plan you're on, rich rewards are waiting to be unlocked. Earn, bank and spend VodaBucks to get awesome discounts from our travel and lifestyle partners, PLUS redeem vouchers for fashion, electronics, food, experiences, and more!
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5 AUGUST 2021
Introducing The Vodacom RED Revamp
We've updated our RED plans and we want you to know all about it!
We've built our RED plans with you in mind; designed to give you the freedom to choose minutes and data that suit your lifestyle, the best mobile devices to meet your technology needs, plus more rewards and benefits.
More data
Share
Enjoy connecting with friends and family, hassle-free! Our RED price plans let you share your data with loved ones.
My Vodacom App
Manage your RED plan
The best way to manage your RED plan, check balances, buy bundles and pay bills, test
internet speeds, access the VodaBucks Store, and more!
Download the My Vodacom App from the App Store or Google Play. Activate your travel benefits on the My Vodacom App. Follow the prompts to book your travel.
Flight site is the official booking platform for MyVodacom Rewards.
MyVodacom Rewards, Travel Benefits, is a brand owned by Vodacom and managed by FlightSite (Pty) Ltd (“FlightSite”) (registration number: 2004/021024/07).
When making a booking on the Internet Booking Engine (“IBE”), you are dealing directly with FlightSite and you will be billed directly by FlightSite (operating under the name “Travel Benefits”) and the relevant airline if you have purchased airline tickets. You consent to you and your travel companions’ relevant personal information being made available to FlightSite to process the reservation and the transaction and to the relevant personal information being retained by FlightSite, their suppliers and services providers, where applicable, in accordance with prevailing legislation.
Flights:
Emirates: A maximum discount of up to R2500 on base fare applies to economy class tickets. Diamond status clients have access to business class tickets with a discount on base fares of up to 50%. Refer to https://www.emirates.com/za/english/ for further terms and conditions.
FlySaFair: Discounts only apply to base fare. Refer to https://www.flysafair.co.za/ for further terms and conditions.
Buses:
Intercape: Refer to https://www.intercape.co.za/ for further terms and conditions.
Hotels:
Refer to the relevant accommodation properties’ websites and your booking confirmation sheet. Protea Hotels: Refer to https://protea.marriott.com/ for terms and conditions.
Dial 082 135 to blacklist your device. This blocks the device and prevents it from being used by someone else, then go into the nearest store Or Simply call us at 082 1952. To stay up to date with your claim call 082 1952.
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Products
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Become a Vodacom RED customer and get access to premium money-can't-buy experiences and exclusive rewards."/><title>Vodacom Red Plans And Rewards | Vodacom
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Vodacom RED Plans And Rewards | Vodacom
Keywords
RED plans,Premium Support,Free delivery,Rewards,RED call centre
This privacy supplement explains how Vodacom processes your personal information and explains how we collect, use, share and protect your personal information. This privacy supplement is not intended to replace Vodacom’s privacy policy but is designed to provide additional contextual information relating to E-schools. For more information on the Vodacom privacy statement please click here or go to the Vodacom Privacy Portal: https://www.vodacom.co.za/privacy.
Your child’s personal information will be processed in line with the Children’s Privacy Statement which can be requested at Vodacom’s customer care or accessed on the website at https://www.vodacom.co.za/vodacom/privacy-policy/childrens
E-school is an educational platform for students in grade R to grade 12 and is free. Students can learn, revise and evaluate their progress on their selected subjects. The portal hosted on: https://www.vodacom.co.za/vodacom/services/vodacom-e-school and offers parents or guardians the opportunity to register and create profiles for their children who will be utilising the platform to supplement their education.
Your opinion matters to us – if you have any questions about this privacy supplement, you can email us at: [email protected] or you can write to our privacy team at:
The Privacy Office – Legal Affairs
Vodacom (Pty) Ltd
Corporate Park
082 Vodacom Boulevard
Midrand
1685
In order to ensure that we do not collect and process your child’s personal information, parents or guardians are required to register and create profiles for their children. We collect and process the following parents/guardian’s personal information:
Name – This is required as part of the registration process in order to validate parents/guardians
Email address – This may be used initially in order to request a parent/guardian to register on the portal in order to create a profile for their child;
Cellphone number – This may be used for sending communication messages to a parent/guardian to register on the portal in order to create a profile for their child;
We may contact you with regards to other products and services that may be of interest to you when you provide appropriate consent.
Our platform service provider (Topdog) will process your personal information as part of the service offering. This means that your personal information may need to be transferred to the USA in order for us to provide this service effectively as the service provider uses infrastructure that is hosted in USA.
We might also use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). These collect information that tells us how you use our website, web-related products and services.
This, in turn, helps us make our website relevant to your interests and needs. We may use a persistent cookie (a cookie that stays linked to your browser) to record your details so we can recognise you if you visit our website again. See the next section for more details.
You can choose to refuse cookies or set your browser to let you know each time a website tries to set a cookie.
We may also need to transfer your information to our partners and service providers in countries outside South Africa, in which case we will fully comply with applicable data protection legislation. These partners include but is not limited to Topdog.
The personal information processed in connection with your account or activity will be de-identified or deleted two (2) years after your child has completed grade 12 or you have deregistered from the service. This is in line with the Vodacom Pty (Ltd) personal data retention standards.
Vodacom Pty (Ltd) may retain aggregated and statistical reports about use of our products and services, but these reports will not identify you as a user.
We are committed to implementing leading data security safeguards.
We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction.
If we have a contract with another organisation to provide us with services or a service on our behalf to process your personal information, we will ensure that your information is protected and that they only process your information in the way we have authorised them to do so. These organisations will not be entitled to use your personal information for their own purposes. If necessary, our security teams will check them to make sure they meet the security requirements we have set.
Communications over the internet (such as emails) are not secure unless they have been encrypted. Your communications may go through several countries before being delivered – as this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.
We will never ask for your secure personal or account information by unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter, and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.
Social plug-ins and social applications are operated by the social networks themselves and are subject to their own terms of use, privacy and cookies policies. You should make sure you’re familiar with these.
At Vodacom, we are committed to processing personal information honestly, ethically, with integrity, and always consistent with applicable laws and our values. Below we set out details on how you can exercise your rights. Please note, under certain circumstances these rights may be limited if we still have lawful grounds to process your personal information. If you have a question or cannot find the answer, please contact our Customer Care team at Customer Care or call 082 135.
You have the right to correct information held about you if it’s not accurate. The only personal information we will process will be if you decide to register on our e-School platform. In order to request a correction or updating your profile, you may contact our customer service team.
You have the right to make a request for a copy of the personal information that we hold about you. Having provided adequate proof of identity, you have the right to request to confirm, free of charge, whether we hold personal information about you and request from us the record or a description of the personal information about you held by us.
In certain circumstances, for example, where you indicate that your personal information is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or obtained unlawfully, you have the right to request that we erase your personal information that we hold.
Should you believe that Vodacom has used your personal information contrary to applicable law, you undertake to first attempt to resolve any concerns with Vodacom directly. Kindly click our customer care team. We will do our best to help but if you are still unhappy, you can contact the Privacy Office at askpriva[email protected].
If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator at:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street
Braamfontein, Johannesburg, 2001.
