Security, Fraud & Lost Phone

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CBU
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FREQUENTLY ASKED QUESTIONS

Security, Fraud & Lost Phone

Phone & SIM Security

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Fraud, Scams & Identity Theft

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Reporting Fraud & Getting Support

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Home Internet and WiFi

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CBU
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FREQUENTLY ASKED QUESTIONS

Home Internet and WiFi

Setup, Usage & Performance

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Plans, Billing, Coverage & Account Changes

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Troubleshooting, Outages & Support

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Repairs & Device Insurance

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CBU
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FREQUENTLY ASKED QUESTIONS

Repairs & Device Insurance

Repairs

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Device Insurance

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Vodacom WhatsApp Bundles

CBU

Vodacom WhatsApp Bundles

Now you can video call, voice call, and text everyone, everywhere.

Download VodaPay Dial *135#
A promotional graphic showcasing a WhatsApp data bundle. The top shows a hand holding a smartphone with a prominent green WhatsApp logo on the screen, surrounded by floating interface elements like voice notes, photos, and live location sharing features. Below the phone, a teal box displays "500MB" and a black box displays "FOR ONLY R15 *VALID FOR 7 DAYS". At the very bottom, call-to-action buttons read "Download VodaPay" and "Dial *135#".

Choose your WhatsApp Bundle

Get these bundles on the VodaPay App or by dialling *135#
Promotional data bundle banner featuring a red background. The top left teal block displays "500MB", the top right black block displays "7 days", and the center features the price "R15" in large white text.

This plan includes:

500MB Data Bundle allocated to WhatsApp

R15 valid for 7 days
Promotional data bundle banner featuring a red background. The top left teal block displays "150MB", the top right black block displays "3 days", and the center features the price "R7" in large white text.

This plan includes:

150MB Data Bundle allocated to WhatsApp

R7 valid for 3 days
Promotional data bundle banner featuring a red background. The top left teal block displays "1.5GB", the top right black block displays "30 days", and the center features the price "R40" in large white text.

This plan includes:

1.5GB Data Bundle allocated to WhatsApp

R40 valid for 30 days

Terms and conditions apply

Vodapay app Icon

Download the VodaPay App

Your super-simple, super-smart, super-useful super app for everything. Let's go further together.

Get the app
Download the Vodapay app
Page Description
Stay connected for less! Buy Vodacom WhatsApp bundles starting from just R7. Get daily, weekly, or monthly WhatsApp data instantly via USSD or VodaPay
Page Title
Vodacom WhatsApp Bundles
Keywords
"Vodacom WhatsApp bundles, cheap WhatsApp data, buy WhatsApp data Vodacom, Vodacom social bundles, daily WhatsApp bundle
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0
Page Category
Products
Page URL
/vodacom/shopping/whatsapp-bundles

Managing Your Contract & Cancellations

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CBU
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FREQUENTLY ASKED QUESTIONS

Managing Your Contract & Cancellations

Managing your contract

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Upgrades

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Premature Cancellation Guide

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RICA

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CBU
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FREQUENTLY ASKED QUESTIONS

RICA

What is RICA?

Who needs to RICA?

How can I RICA my Vodacom SIM?

What documents do I need?

What happens after I submit my RICA details? 

How will I know if my RICA was successful?

What if my RICA fails?

Does RICA cost anything?

Is my personal information safe?

Important RICA links and support

What is RICA?

RICA is a South African legal requirement that ensures all SIM cards are registered with verified personal details before they can be used. This applies to prepaid, contract, physical SIMs, and eSIMs.

Who needs to RICA?

All customers using a Vodacom SIM card must be RICA registered. This includes new prepaid SIMs, eSIMs, certain SIM swaps, and customers requested to update their RICA details.

How can I RICA my Vodacom SIM?

You can complete RICA using the following approved channels:

  • Digital self service (recommended)
  • In store at Vodacom Shops or authorised dealers
  • Assisted digital support via Vodacom customer care

Digital RICA – Register Online

Vodacom offers secure digital self registration for RICA. You can register your SIM online using the Self RICA platform:

You may also be assisted via TOBi, Vodacom’s chatbot, available on:

What documents do I need?

  • South African citizens require a valid South African ID (green ID book or smart ID card).
  • Foreign nationals require a valid passport.
  • Proof of address may be required depending on the registration type.

What happens after I submit my RICA details?

Your information is securely verified using approved systems and trusted data sources, including the Department of Home Affairs. Once verification is successful, your SIM card will be activated.

How will I know if my RICA was successful?

You will receive an SMS from Vodacom confirming that your SIM has been successfully RICA registered and activated.

What if my RICA fails?

If verification is unsuccessful, Vodacom will guide you on the next steps to complete or retry the registration process.

Does RICA cost anything?

RICA registration is free. Digital RICA services are zero rated for Vodacom customers, meaning no data charges apply while completing the process.

Is my personal information safe?

Vodacom protects your personal information using secure systems and encryption and processes your data in line with South African data protection laws.

Important RICA links and support

Register your SIM online:

Use Vodacom’s secure digital Self RICA platform to register your SIM card online without visiting a store.
Register your SIM online
 

Legal and privacy information:

Review the official Self RICA Terms and Conditions before starting the digital registration process. These explain how your personal information is processed in line with South African law.
View Self RICA Terms and Conditions

VodaPay App and digital assistance

Learn more about the VodaPay App, which gives you access to TOBi, Vodacom’s digital assistant, who can help guide you through the RICA process.
Learn more about the VodaPay App

Page Title
RICA
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0
Page Category
Help & support
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For The Groovists by Oscar Mbo Monthly

Package ID
package:p-onmobile-cc-oscarmbo-monthly-c-01_TAX_3_4_999_999_999_*_*_*_false_false_*
Service ID
vc-onmobile-cc-oscarmbo-monthly-01
Description
Subscribe to For The Groovists by Oscar Mbo and get the 1st day FREE
Duration
Monthly
Package Inclusions
VFS Streamy Package Inclusion Key
Free Trial
VFS Streamy Package Inclusion Value
1 Day
VFS Streamy Package Inclusion Key
Devices
VFS Streamy Package Inclusion Value
All Devices
VFS Streamy Package Inclusion Key
Content
VFS Streamy Package Inclusion Value
Premium
VFS Streamy Package Inclusion Key
Ads
VFS Streamy Package Inclusion Value
No Ads
Partner Key
Celebrity - Oscar Mbo
Subscription Type
Music
Package Type
Recurring
Promote
Off
Price
R30
Backend Name
Celebrity Connect- Oscar Mbo Monthly
Price in Cents
3000
Displayed
On
Backend Duration
month
Trial package id
package:p-onmobile-cc-oscarmbo-monthly-c-01_TAX_3_8_999_999_999_TRIAL_*_*_false_false_*
Backend System
Fusion
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vodacom.temp
Submitted by vodacom.temp on

For The Groovists by Oscar Mbo Weekly

Package ID
package:p-onmobile-cc-oscarmbo-weekly-c-01_TAX_3_2_999_999_999_*_*_*_false_false_*
Service ID
vc-onmobile-cc-oscarmbo-weekly-01
Description
Subscribe to For The Groovists by Oscar Mbo and get the 1st day FREE
Duration
Weekly
Package Inclusions
VFS Streamy Package Inclusion Key
Free Trial
VFS Streamy Package Inclusion Value
1 Day
VFS Streamy Package Inclusion Key
Devices
VFS Streamy Package Inclusion Value
All Devices
VFS Streamy Package Inclusion Key
Content
VFS Streamy Package Inclusion Value
Premium
VFS Streamy Package Inclusion Key
Ads
VFS Streamy Package Inclusion Value
No Ads
Partner Key
Celebrity - Oscar Mbo
Subscription Type
Music
Package Type
Recurring
Promote
Off
Price
R15
Backend Name
Celebrity Connect- Oscar Mbo Weekly
Price in Cents
1500
Displayed
On
Backend Duration
week
Trial package id
package:p-onmobile-cc-oscarmbo-weekly-c-01_TAX_3_8_999_999_999_TRIAL_*_*_false_false_*
Backend System
Fusion
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vodacom.temp
Submitted by vodacom.temp on

For The Groovists by Oscar Mbo Daily

Package ID
package:p-onmobile-cc-oscarmbo-daily-c-01_TAX_3_8_999_999_999_*_*_*_false_false_*
Service ID
vc-onmobile-cc-oscarmbo-daily-01
Description
Subscribe to For The Groovists by Oscar Mbo and get the 1st day FREE
Duration
Daily
Package Inclusions
VFS Streamy Package Inclusion Key
Free Trial
VFS Streamy Package Inclusion Value
1 Day
VFS Streamy Package Inclusion Key
Devices
VFS Streamy Package Inclusion Value
All Devices
VFS Streamy Package Inclusion Key
Content
VFS Streamy Package Inclusion Value
Premium
VFS Streamy Package Inclusion Key
Ads
VFS Streamy Package Inclusion Value
No Ads
Partner Key
Celebrity - Oscar Mbo
Subscription Type
Music
Package Type
Recurring
Promote
Off
Price
R3
Backend Name
Celebrity Connect- Oscar Mbo Daily
Price in Cents
300
Displayed
On
Backend Duration
day
Trial package id
package:p-onmobile-cc-oscarmbo-daily-c-01_TAX_3_8_999_999_999_TRIAL_*_*_false_false_*
Backend System
Fusion
Subscribe to