Vodacom Fibre Geographic Number Porting Terms and Conditions

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Vodacom Fibre Geographic Number Porting

General 

  1. The Vodacom Geographic Number Porting service offers customers the ability to port geographic fixed telephone numbers from other operators to the Vodacom Fibre Fixed Voice network

  2. The Vodacom Fibre and Vodacom Fibre Geographic Number Porting terms and conditions are available at www.vodacom.co.za/fibre.

  3. The detailed Vodacom Fibre Geographic Number Porting process is available at www.vodacom.co.za/fibre. 

  4. The Vodacom Fibre Geographic Number Porting service is subject to Vodacom's Standard terms and conditions.

  5. Where there is any conflict between the Vodacom Standard terms and conditions and the Vodacom Fibre Geographic Number Porting terms and conditions, the last mentioned shall prevail.

Application of Vodacom Geographic Number Porting

  1. Vodacom is not responsible for any credit and/or unused allowances that will be forfeited when the geographic number is ported to the Vodacom Fibre Fixed Voice network.

  2. Vodacom does not commit to offer all products and/or services provided by the donor network when the geographic number is ported to Vodacom Fibre Fixed Voice network.

  3. The Vodacom Geographic Number Porting service will not allow a customer to port to another network operator within 60 days from requested port date to the Vodacom Fibre Fixed Voice network.

  4. The customer must confirm that the geographic number to be ported is a valid portable number.

  5. The Vodacom Fibre Geographic Number Porting service will be charged at rate determined by Vodacom.

  6. Vodacom reserve the right to adjust the Vodacom Fibre Geographic Number Porting service pricing from time to time.

  7. The customer is responsible for any monies or outstanding fees payable to the donor network.

Port Acknowledgement

  1. The Vodacom Fibre Geographic Number Porting service will only action a port request once a Vodacom Fibre service has been installed and signed off.

  2. The port request is subject to approval from the donor network.

Port Rejection

  1. The donor network could declines the port application such as accounts in arrears or incorrect information provided in the port application

Port Approval 

  1. Vodacom will notify the customer when the port has been approved and provisioned on Vodacom network.

Page Title
Vodacom Fibre Geographic Number Porting Terms and Conditions
Keywords
terms, conditions, fibre, geographic, number, porting
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Page Category
Terms and Conditions
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/vodacom/terms/fibre/vodacom-fibre-geographic-number-porting

Secure Net Parental Control Terms and Conditions

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Secure Net Parental Control

  1. Disclaimer

    1. Whilst every effort has been made by Vodacom (Pty) Ltd ("Vodacom"), and its suppliers of information, to ensure that children and sensitive viewers are protected from accessing adult content, Vodacom, its affiliated companies, suppliers, or any of their employees, do not guarantee the availability of services and we make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of these access control measures and access is thus at your own risk.

    2. In particular we make no warranty that the access controls will meet your requirements, be secured or error free.

  2. Indemnification

    You indemnify and holds us harmless against all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of the access control measures, whether due to our negligence or not.

  3. Use Of Internet

    1. You may only access the internet for lawful purposes and you warrant that you shall not:

      1. use Vodacom's Network to receive or transmit material which is in violation of any law or regulation, which is obscene, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property rights, or otherwise objectionable or unlawful;

      2. use Vodacom's Network for the transmission of "junk mail", "spam", "chain letters", or unsolicited mass distribution of SMS.

  4. Variation

    We reserve the right to alter and revise these terms and conditions at any time. Such changes will be deemed to have been accepted by you if each time you access the internet. The obligation therefore is on you to review these terms and conditions at regular intervals.

  5. General

    1. These terms and conditions will be governed by and construed in accordance with the laws of South Africa, and you shall submit to the jurisdiction of the South African Courts.

    2. These terms and conditions are severable, in that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction, then such provision shall be deemed to have been deleted without affecting the remaining provisions of the terms and conditions.

    3. Our failure to exercise any particular rights or provision of these terms and conditions shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by us in writing

    4. These terms and conditions, as varied by us from time to time pursuant to clause 4, above constitute the sole agreement between yourself and ourselves.

    5. These terms and conditions shall be for the benefit of Vodacom and may be waived by us in our discretion.

Page Description
Parental Control Terms and Conditions are highlighted to help you manage internet safety with Vodacom. Protect sensitive users and block harmful content.
Page Title
Parental Control Terms and Conditions Outlined
Keywords
terms, conditions, parental, control, secure net
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Page Category
Terms and Conditions
Page URL
/vodacom/terms/secure-net-parental-control-terms-and-conditions

Vodacom Fibre and Cellular deals Terms and Conditions

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Vodacom Fibre and Cellular deals

General

  1. The Vodacom Fibre Broadband standard terms and conditions are applicable to the Vodacom Fibre Broadband contract unless explicitly mentioned within the Vodacom Fibre Broadband and Cellular deals terms and conditions. These standard terms and conditions are available at https://myvodacom.secure.vodacom.co.za/vodacom/terms/fibre/vodacom-fibre

  2. The standard terms and conditions for Vodacom Cellular Contracts, uChoose and Smart plans are applicable to the Cellular contract unless explicitly mentioned within the Vodacom Fibre Broadband and Cellular deals terms and conditions. These standard terms and conditions are available at https://myvodacom.secure.vodacom.co.za/vodacom/terms/terms-and-conditions

  3. The Vodacom Fibre Broadband and Cellular deals will only be available on Vodacom self-build, OpenServe and Vumatel (aerial and trenched) networks.

Provision of Services

  1. You will receive a 24 (twenty four) month Vodacom Fibre Broadband contract as well as a 24 (twenty four) month Cellular contract.

  2. You will be allowed to purchase additional Value Added Services (VAS) for the Vodacom Fibre contract only once the Vodacom Fibre Broadband contract has been activated

Migrations

  1. You will not be allowed to migrate downwards to a lower Vodacom Fibre Broadband contract

  2. You will not be allowed to migrate to a higher or lower cellular contract.

  3. You will not be allowed to migrate to another Vodacom Fibre and Cellular bundled deal.

Billing 

  1. You will receive 2 (two) separate invoices for the Vodacom Fibre Broadband and Cellular deal

Cancellations

  1. You will be allowed to cancel the Vodacom Fibre Broadband component only of the contract and retain the Cellular contract, subject to the prevailing cancellation terms and conditions applicable to the Vodacom Fibre Broadband contract.

  2. You will be allowed to cancel only the Cellular component of the contract and retain the Vodacom Fibre Broadband contract subject to the terms and conditions of the Cellular contract. 

Page Title
Vodacom Fibre and Cellular Deals Terms and Conditions
Keywords
terms, conditions, fibre, cellular, deals
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Page Category
Terms and Conditions
Page URL
/vodacom/terms/fibre/vodacom-fibre-and-cellular-deals

Dash Mobile Terms and Conditions

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Dash Mobile

Terms and Conditions

By taking up the Integrated bundle offer, you agree to the below terms and conditions:

  • The bundles will be available via the Vodacom *135# or *123# USSD strings.
  • The bundles will only be available for purchase to Dash Mobile customers Once-Off with a Dash Mobile prepaid sim card provisioned on a Dash Mobile price plan.
  • Free Change will not be allowed in and out of this Price Plan.
  • These bundles do not apply to and cannot be used for data and voice roaming.
  • No pro-ration is applied to the price of the bundles; the full price and the full allocation is always applied at the time of purchase and activation.
  • Customers on the Dash Mobile price plan will have the ability to purchase data bundles via open market and Just4You channels, as well as airtime.
  • Customers on the Dash Mobile price plan will not have the ability to purchase voice bundles.
  • Out of bundle calls can be made through the purchasing of airtime.
  • Calls will be unitised per second.
  • The out of bundle rates for this price plan are as per the Prepaid Power Pack rates in the following link: Prepaid Starter Pack Terms and Conditions | Vodacom
  • The following call types do not qualify for standard call rate specified but will be charged according to the service providers applicable rates.
  • Roaming Calls
  • Premium Rated Calls
  • SVS Calls
  • International Calls
  • VAS Calls
  • All balances will be available via existing USSD balance enquiry channels (*135#)

Integrated Dash Bundle:

  1. All bundles are valid for a period of 14 or up to 30 calendar days from the date of purchase (the “Validity Period”) dependant on which bundle has been purchased.
DescriptionDash StarterDash ConnectDash Connect+Dash Super User
Voice Minutes (ANAT)N/A5090200
Data - Anytime2GB5GB10GB20GB
Data - Night Owl2GB5GB10GB20GB
National SMS102050100
Bundle validity14 days30 days30 days30 days
  1. If the bundle is depleted, out-of-bundle rates will apply as per the applicable prepaid price plan rate, should you provide consent to Vodacom to charge out of bundle rates.
  2. If the bundle reaches the validity date (14 or 30 days from date of purchase) and expires before the bundle is depleted, data usage will continue at Out of Bundle rates, applicable to the price plan.

Data Rollover:

  1. Customers can extend the validity of their data bundles by purchasing another bundle of the same size and validity before your existing bundle is depleted or expired. The validity of the existing bundle is extended to the validity of the last bundle of the same size and validity that was bought. Only the data portion rolls over.
  2. Data transfer will apply to the Dash Mobile offers, see link below.

Data Transfer:

  1. You may purchase multiple open market and Just4You bundles at any given time, however the Dash Mobile offers are only available to customers on a Once-Off basis.
  2. Vodacom reserves the right to terminate or change the service at any time.
  3. You may only use the service for personal use. You may not use the service for commercial purposes, nor may you use it to set up as a personal hotspot. Vodacom reserves the right to suspend the Service if in the opinion of Vodacom, you misuse or abuse the Service in any way whatsoever.
  4. In the event that any of your user data is collected whilst using Service, the user data will be stored for as long as Vodacom is legally required to and in accordance with Vodacom's Privacy Statement, Terms and Conditions - Privacy Policy | Vodacom. If there is no legal requirement, the collected information will only be stored for as long as it is needed for Vodacom to be able to provide the Service and has a legitimate interest in processing such user data.
  5. Vodacom reserves the right to terminate the Services immediately and without notice to you in the event that the Service is held to be or becomes unlawful in terms of applicable laws. In such event you hereby waive any rights which you may have against Vodacom and acknowledge that you will have no recourse or claim of any nature whatsoever against Vodacom.
  6. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide you with reasonable prior written notice before implementing any such change.
  7. Vodacom makes no warranties, expressed or otherwise through its employees or agents unless such warranties are reduced into writing and contained in these Terms and Conditions.

Incoming SMS and First Incoming Call Restriction:

  1. Upon activation, all incoming SMSs and incoming calls, except for incoming Vodacom network communication, will be disabled until the customer recharges their account with a minimum of R10 airtime or equivalent direct bundle purchase. This restriction applies to all new activating customers from the date of launch.
  2. Recharging with an amount less than R10 (airtime or direct bundle purchase) will result in the continued barring of incoming SMS and incoming call services until the balance reaches or exceeds R10.
  3. Customers must understand and agree that incoming SMS reception and incoming calls will only be activated once the recharge amount meets or exceeds R10 (airtime or bundles). This requirement is once off for new customers.
  4. The customer’s balance will accumulate towards the R10 requirement. This means that if a customer makes multiple purchases less than R10, the total amount will count towards lifting the barring on incoming SMS and incoming call services.

General:

  1. These terms and conditions should be read in conjunction with the Prepaid Sim Terms and Conditions available at Prepaid SIM Terms and Conditions | Vodacom
Page Description
Dash Mobile Terms and Condition
Page Title
Dash Mobile - Terms and Condition | Vodacom
Keywords
Dash Mobile, Dash, Mobile
Weight
0
Page Category
Terms and Conditions
Page URL
/vodacom/terms/dash-mobile

Showmax Promotion Terms and Conditions

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Showmax Promotion Terms and Conditions

  1. These terms and conditions govern the relationship between you, Vodacom and its affiliates ("Vodacom") and Showmax SA Proprietary Limited ("Showmax") (together "Us" or "We") regarding the Showmax Promotion and related features (the "Service"). Use of the Service is also governed by the Privacy Policy which is incorporated herein by reference. These terms and conditions for the Service shall be read together with the Showmax Terms and Conditions available at: https://showmax.com/terms, together referred to as the ("Terms and Conditions")

  2. The Showmax Data Bundle offer provides you with data to stream or to sync and/or to access the Showmax application and Showmax service on https://www.Showmax.com/ ("URL") when you subscribe to the Service. Existing customers will need to cancel their existing subscription and re-subscribe to the Service with this proposition in order to qualify for the promotional offer. By subscribing to the Service you agree to the Terms and Conditions.

Your Acceptance of these Terms and Conditions

  1. Vodacom and Showmax are the provider of the Service and the Showmax Promotion available on Showmax's website in its various formats accessible via mobile devices. Please read these Terms and Conditions and the Privacy Policy carefully before using the Service or submitting information through the Service. By using the Service or submitting information through the Service, you are agreeing to these Terms and Conditions. If you do not agree, please do not use this Service or submit any information through the Service. We reserve the right, at any time, to modify and update these Terms and Conditions from time to time by posting such updated Terms and Conditions on the Vodacom and/or Showmax website. Any such updates shall apply to you and your use of the Service and by continuing to use the Service, you shall be deemed to have accepted such changes.

General

  1. As a user of the Service, you will subscribe for this Service on a recurring basis making you a paying user ("Subscribed"). As a Subscribed user, you will be asked to submit personal information to us. We are committed to ensuring responsible practices in the collection, use and disclosure of your personal information in accordance with applicable law and the Privacy Policy incorporated by reference into and form a binding part of these Terms and Conditions. If you do not agree with our Terms and Conditions, please do not provide us with any personal information, and please do not use the Service.

  2. By being Subscribed, you agree to the following additional rules upon successful initial registration for the Service:

    1. you will be charged a subscription fee of ZAR 69,00 (sixty nine Rand) per month ) (incl. VAT) (the "Fee") for the Service.

      1. If you are a pre-paid or top-up customer:

        1. the Fee will be deducted from your available airtime balance monthly. You acknowledge that you must have enough airtime available to pay the Fee to continue to use the Service;

        2. if you fail to pay the Fee in full, Vodacom may at its sole discretion suspend or terminate your subscription to the Service;

        3. only one subscription is permitted per mobile number. Vodacom and non-Vodacom (where they are able to do so) users within the Republic of South Africa may subscribe.

    2.  If you are a contract customer, the Fee will be set out in your monthly statement. If you do not pay your monthly Fee, your subscription may be suspended by Vodacom in its discretion.n.

  3. You acknowledge that you will only be able to access the Service once Subscribed.

  4. You give us consent to provide you with various messages about / based on your interaction with the Service. These messages will be delivered to you in the form of text messages sent to your mobile device using the mobile number identifying you as the Subscribed user of the Service. These messages include, but are not limited to:

    1. periodic messages to encourage, or remind you to browse or access the Service;

    2. messages inviting you to share, voluntarily, data about yourself or your preferences;

    3. messages inviting you to try alternate versions of the Service based on Vodacom's knowledge of the device you are using to access the Service;

    4. confirmation messages relating to your subscribing for, or cancellation of, the Service;

    5. messages inviting you to rate the Service's quality and your opinion of your experience of the Service as measured by the metric scale provided; and

    6. messages relating to the earning, notification and servicing of rewards.

  5. You may opt out of the messages above except for the system messages which are mandatory in order for us to correctly administrate your use of the Service. To opt out of the messages, you are advised to make use of the functionality on the Service settings to cancel messages, or alternatively, to send an opt-out message request: SMS STOP To 30881 or dial *135*181.

  6. You will not be charged for interactions that you will have with the Service via SMS. Data charges will apply for accessing the Service on the website.

  7. You accept that the Service's default language is English.

  8. Subscribed users may cancel the Service in entirety at any time via the Service menu. When cancelling the Service, you accept that your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), and in order to facilitate a convenient experience should you choose to re-subscribe at a later stage within the 6 (six) month period.

  9. You acknowledge that any subscriptions in error will be billed. For your protection, we ask you to confirm all purchases twice.

  10. You acknowledge that we reserve the right to offer the promotional Showmax data, other Vodacom data, promotions or prizes to you on a discretionary and promotional basis, and this can change at our discretion at any time.

Rewards & Prizes (where applicable)

  1. You acknowledge that we reserve the right to offer the promotional Showmax data, other Vodacom data, promotions or prizes to you on a discretionary and promotional basis, and this can change at our discretion at any time.

  2. You acknowledge, understand, and agree that for your subscription to the Service does not guarantee any prizes or rewards from the Service. We shall not have any liability for such loss or damage while using the Service.

  3. You acknowledge, understand, and agree that for your subscription to the Service does not guarantee any prizes or rewards from the Service. We shall not have any liability for such loss or damage while using the Service.

  4. You acknowledge, understand, and agree that for your subscription to the Service does not guarantee any prizes or rewards from the Service. We shall not have any liability for such loss or damage while using the Service.

  5. Only the qualifying Vodacom mobile number that is subscribed to the Service, can earn rewards.

  6. In the event that you terminate your Vodacom contract, you accept that you forfeit the use of any unused rewards by that point as well as the earning of future rewards from that point.

Your Obligations and Entitlements:

  1. Vodacom and/or its appointed partner reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms and Conditions or the Service itself. We reserve the right to act as a result, which may include, if relevant, terminating your subscription and prohibiting you from using the Service. Said termination and prohibition may occur with or without notice to you, and as a result may involve the loss of any benefits, privileges or earned items associated with your use of the Service, and we are under no obligation to compensate you for any such losses or results.

How to unsubscribe:

  1. You are entitled to unsubscribe from the Service at any time and for any reason by following the "cancel" prompts available within the Service menu, via the following ways:

    • Self Service on Showmax App or Web; and

    • Calling Vodacom Customer Care: 082 135.

Limitation of Liability:

  1. You agree that your use of the Service shall be at your sole risk. To the fullest extent permitted by law, we and our officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the Service and your use thereof. We make no warranties or representations about the accuracy or completeness of the Services' content or the content of any websites or services linked to these Service and assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from your access to and use of the Service; (iii) any unauthorized access to or use of servers and/or any and all personal information and/or financial information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses or the like which may be transmitted to or through the Service by any third party; or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

  2. To the extent permitted by applicable law, in no event shall we or our subsidiaries and affiliates, and their respective officers, directors, owners, agents, employees, representatives and licensors be liable for any special, incidental, indirect, consequential, punitive or exemplary losses or damages whatsoever or for loss of profits (including, without limitation, damages for loss of revenue, loss of data, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) and whether arising from breach of contract, damages (including negligence), strict liability or otherwise, arising out of the use of or inability to use the Service or its content, or any product or service described or provided through the Service.

  3. Save to the extent permitted by law, you agree to indemnify, defend and hold harmless Vodacom from and against any and all claims, demands, actions, liability, losses, costs and expenses (including legal fees and expenses) arising from or related to: (i) any use or alleged use of the Service by any other person, whether or not authorized by you; (ii) your breach of these Terms and Conditions, including any breach of your representations and warranties herein; and (iii) your violation of any law or (iv) your use of or inability to use the Service, the contents, any hyperlinked website, and any of the products and services made available on the Service thereof.

  4. These terms and conditions must be read in conjunction with the Showmax Terms and Conditions – Global.

Data bundles

  1. Streaming or downloading of Showmax content will deplete the data from the internet connectivity that is being used to access the service. Data will be charged at standard data rates as per your subscriber tariff plan with your respective service provider.

  2. Customers can use general data to watch Showmax with or purchase specific Showmax data bundles. Dial *135# to purchase your data bundles via USSD or connect to the MyVodacom app. 

Page Title
Showmax Promotion
Keywords
Showmax
Weight
0
Page Category
Terms and Conditions
Page URL
/vodacom/terms/promotion/showmax

Vodacom World Drive-Thru Online Terms and Conditions

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Vodacom World Drive-Thru Online

Terms and Conditions

These terms and conditions govern all purchases from the Vodacom Online Shop. By using www.vodacom.co.za (the "Website") whether as a visitor or a registered User (the "User" or the "Customer") to browse or purchase any product on the Website you, the visitor / User / Customer, are bound by these terms and conditions ("Terms & Conditions"). www.vodacom.co.za is owned and operated by Vodacom (Pty) Ltd, a company registered in terms of South African law with registration number: 1993/003367/07 VAT number: 4010139121 (hereinafter referred to as "Vodacom").

Registration Process

You may only purchase goods from this website if you are 18 years or older. if you are under 18, you may only purchase goods from this website with consent of your legal guardian. By accepting these terms and conditions you confirm that you are at least 18 years of age or that you have your legal guardians consent. All Credit/Debit card transactions are Secure Socket Layers encrypted Vodacom's registration documents and the Website's registered domain name are checked and verified. Vodacom shall take all reasonable steps to protect the customer's information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). In order to purchase any products from the Website, you have to be a registered User and logged in using your own unique log in details.

Agreement of Sale

Credit card/debit card purchases will only be effective when the customer electronically submits a successful order and a payment has been authorized and received by Vodacom. Placing a product in a shopping basket without completing the purchase cycle does not constitute an agreement of sale; and/or constitute an order for such product. Vodacom shall not be held liable if such product is not available when the purchase cycle is completed at a later stage. Vodacom may remove such product from a shopping basket if no stock is available.

Credit card/debit card purchases in the event that VODACOM accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to VODACOMS’s dispatch of the product that you have ordered. Should we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account. Refunds can take up to 21 working days to reflect.

All online purchases on this website are paid for via credit card first before order fulfilment.  The risk of loss shall pass on to the Buyer upon delivery of Product.

Vodacom reserves the right to refuse or cancel any order / Agreement of Sales for whatsoever reason without giving reason to the customer.

Third Party Content

Third party information such as but not limited to, product catalogues, product description and specifications, lists of dealers, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products, links to third party websites and other data from external sources is made available on the Website ("Third Party Content"). The provision of Third Party Content is for general informational purposes only.

You hereby acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable or provided by the sellers in the process of advertising, exhibiting and offering to sell the Products on the Website. All Third Party Content is provided on an 'As Is' basis. Vodacom may not own / have the rights and title to any such Third Party Content, or provide any guarantee with respect to the accuracy, title, merchantability, non-infringement or fitness for a particular purpose of any Third Party Content. Vodacom shall not be held liable for any loss suffered by You based on Your reliance on or use of such Third Party Content.

In the event any Third Party Content contains links to third party websites, and You visit any such external link, You agree to do so at your own risk, responsibility and liability. Vodacom makes no warranty or representation regarding, and does not endorse, any website linked to the Website / Services or the information appearing thereon or any of the products or services described thereon.

Product and Service Availability

Vodacom will endeavour to ensure information presented on this site is accurate, however errors may occur.   The product pictures are indicative and may not match the actual product.

Vodacom reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.

PRICING INFORMATION

All products and pricing are subject to stock availability. The price of each product will be displayed with the product listing. In the event of a sales or special offer, the discounted price shall be displayed.

Should a product / service is listed at an incorrect price or with incorrect information due to any technical error, Vodacom shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, Vodacom may, at its discretion, either contact you for instructions or cancel your order. Unless the product ordered by you has been delivered and the services are availed, your offer will not be deemed accepted and Vodacom will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation.

PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF VODACOM. VODACOM may revise and cease to make available any product/ services at any time. In the event, VODACOM is unable to deliver the product to you on time or at all,  your order will be cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners.

Stock availability

Vodacom will take all reasonable efforts to monitor stock levels and ensure that when the item is discontinued, the offers are discontinued on the website. However we cannot guarantee fulfilment of your order .Where the item is temporarily out of stock, your order will be placed on back order until the stock becomes available to fulfil the same. Where the item is discontinued by a supplier, Vodacom will cancel your order should we not be able to source an alternative colour or device.

Promotional Deals and Special Offers

From time to time, Vodacom may offer certain contracts at discounted prices as part of a Today only ,Black Friday , App Only Deal ,Bundle Deal or any other campaign which are explained below (each a "Deal"). These will be subject to special terms and conditions (as set out in the Site ) Such terms and conditions define the construct of the deal.

These deals will only be made available within the specified timeframe and quantities as advertised.  Quantities are limited to two (2) per customer dependent on the promotion  . This  also applies to discontinued or end of life items and Vodacom is not obligated to honour these deals. The extent of such "Deal" or discount is at the sole discretion of Vodacom.

Credit card /Debit Card Transactions

There is no minimum order value* A maximum value of R50 000 (Fifty Thousand Rand) per order on purchases* All Prices are VAT inclusive. International Credit Cards are currently not supported on the Vodacom Online. 

Payments:

Vodacom shall only accept South African Visa or Master Credit/Debit Cards payments. No Diners or AMEX cards. At the time of the customer submitting the payment details, Vodacom shall request payment authorization from the Credit/Debit Card institute. If such authorization is not obtained the order will fail and not progress further. The customer will see a message to contact their bank. Only once the payment has been authorised will the sales order be dispatched from the Vodacom warehouse for delivery to the customer.

Refunds:

Credit/Debit Card transactions shall only be refunded back to the account used for the original purchase. All refunds may take up to 21 working days to process.

Collections

Collections shall take place between Monday - Sundays.  *Times are subject to change depending on the trading hours of Vodacom World Mall.

As part of the purchase process, you will be required to supply your vehicle registration number for collection purposes. You must ensure that the vehicle you use to collect your purchased products is the same as the vehicle registration you provided to us.

It is your responsibility to ensure that an accurate registration number is supplied. 

Record of Online Sale Order

A record of each sales order and any related transaction between the customer and Vodacom shall be maintained on the Online Website.The customer shall only be able to view and print such record during the initial 12 (Twelve) month period. It shall be the responsibility of the customer to retain the record of the relevant sale or related transaction thereafter.

Disclosure of Information

Vodacom shall to the extent permitted by law, receive or disclose the Customer's personal information, documents, detailed call records and / or any other information for or to - Any law enforcement agencies that require the information for the preventing or investigation of criminal activities. Any of Vodacom's shareholders, related entities, suppliers, agents or professional advisors for reporting, accounting, product supply, marketing and/or auditing purposes. Notwithstanding anything to the contrary herein contained, Vodacom shall be entitled to utilise the Customer's call records for tracing purposes as required by it in terms of law.

Disclaimer

Whilst every effort has been made by Vodacom and its suppliers of information, to ensure the proper performance of this website, the accuracy of the information/images and the reliability of the binary data on this website, Vodacom, its affiliated companies, suppliers, or any of their employees, do not guarantee the availability of the Website, content and information offered on the Website or the accuracy of the information and/or images on this Website. Vodacom makes no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of this Website and/or the services and/or the information and/or images contained on the Website, are thus used at the customer's own risk. In particular Vodacom makes no warranty that the Website will meet the customer's requirements, be uninterrupted, complete, timely, secure or error free.

No warranties:

The Website is supplied on an "as is" basis and has not been compiled or supplied to meet the customer's individual requirements. It is the customer's sole responsibility to satisfy the customer's self prior to accepting these T's & C's that the service available from and through this Website will meet the customer's individual requirements and be compatible with the customer's hardware and/or software. The Website may contain hyper-links to third party sites. Vodacom is not responsible for the content of, or the services offered by those sites. The hyper-link(s) are provided solely for the customer convenience and should not be construed as an express or implied endorsement by us of the site(s) or the products or services provided therein. The customers access those sites and use their products and services solely at the customer's own risk.

Governing Law and Jurisdiction

This Website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the 'Disputes' clause of these T's & C's, the customer submit to the jurisdiction of the South African courts.

Privacy

Vodacom shall take all reasonable steps to protect the customer's personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). Vodacom may electronically collect, store and use the following of the customer's personal information:* name and surname;* birth date;* gender;* country of residence;* closest city;* non-personal browsing habits and click patterns;* e-mail address;* IP address; and* ID number / passport number. Vodacom collects; stores and uses the abovementioned information for the following purposes: * to greet the customer when the customer access the Website;* subject to the customer consent, to inform the customer of facts relating to the customer* access and use of the Website;* subject to the customer consent, to inform the customer about competitions and special offers from Vodacom and/or its partners / affiliates;* to compile non-personal statistical information about browsing habits, click-patterns and access to the Website;* to verify the customer identity when transacting with Vodacom and/or Marketplace Sellers; and* to ensure that the goods are received by the addressee.* The customer may elect not to receive any communications from Vodacom and/or its partners / affiliates. Vodacom may collect, maintain, save, compile and share any information collected from the customer, subject to the following provisions: Vodacom shall not disclose the customer's personal information unless -the customer consent thereto; or through due legal process. Vodacom may compile, use and share any information that does not relate to any specific individual; and Vodacom owns and retains all rights to non-personal statistical information collected and compiled by Vodacom.

Data Protection

Vodacom shall not pass on customer information to any third parties for Marketing purposes, only Vodacom and its affiliated vendors shall contact the customer to promote its products and services.

Security

Any person that delivers or attempts to deliver any damaging code to this Website or attempts to gain unauthorised access to any page on this Website shall be prosecuted and civil damages shall be claimed in the event that Vodacom suffers any damage or loss. The customer agrees and warrants that the customer log-in name and password shall: * be used for the customer personal use only; and* not be disclosed to any third party. The customer allows Vodacom to take all reasonable steps to ensure the integrity and security of the Website and back-office applications. All credit card transactions are Secure Socket Layers encrypted Vodacom's registration documents and the Website's registered domain name are checked and verified.

Changes to Agreement

Vodacom may, in its sole discretion, change these T's & C's or any part thereof at any time with or without notice. It is the customer responsibility to visit the Website to see whether the T's & C's have been amended and ensure that the customer is satisfied with the amendments. Should the customer not be satisfied with the amendments, the customer must refrain from placing any further orders on, or from using in any way, the Website.

Term and Termination

These T's & C's shall commence from the date on which they are published on the Website and continue indefinitely, as amended by Vodacom from time to time, for so long as the Website exists and is operational, Vodacom being entitled to amend or  terminate these T's & C's and/or shut down the Website at any time.

Copyright

Any and all copyright subsisting in the Website, including these T's & C's, vests in Vodacom and all rights not expressly granted are reserved.Vodacom cannot screen or edit all the content available from the Website and does not accept any liability for illegal, defamatory or obscene content. The customer's are encouraged to inform Vodacom of any content that may be offensive or illegal.

Intellectual Property Rights

All the content, trademarks and data on this Website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Vodacom and as such are protected from infringement by local and international legislation and treaties.

Electronic Communications

When the customer visit the Website or send e-mails to Vodacom, the customer consent to receiving communications from Vodacom electronically and agree that all agreements, notices, disclosures and other communications sent by Vodacom satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing"

Hyperlinks

Hyperlinks provided on this Website to non-Vodacom sites are provided as is and Vodacom does not necessarily agree with, edit or sponsor the content on such web pages.

Framing

No person, business or web site may frame this site or any of the pages on this Website in any way whatsoever.

Page Description
These terms and conditions govern all purchases from the Vodacom Online Shop.
Page Title
Vodacom World Drive-Thru Online
Keywords
Vodacom World Drive
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Page Category
Terms and Conditions
Page URL
/vodacom/terms/vodacom-world-drive-thru-online

1GB VodaPay Promotion Terms and Conditions

CBU

Vodapay “Your Best Deals”

Terms and Conditions

  1. These VodaPay deals can be found under “Your Best Deals” in the Vodacom menu on the VodaPay app.
  2. The 1GB bundle for the day may be sold at R1, R7 or R14 depending on stock levels and what has already been purchased in the week, these are applicable to customers only in their first month
  3. 1GB deals are limited to one per customer per day when buying for oneself.
  4. Customers will need to keep checking what you qualify for on the day.
  5. These bundles can be bought by credit card or using VodaPay wallet.
  6. Your Best Deals will be applicable to Vodacom Prepaid, Hybrid and Post-Paid customers.
  7. Price and validity can be seen on offer before purchase.
  8. Customers will receive an SMS confirming the allocation.
  9. All unused bundles will expire on the date specified on the offer and confirmation SMS.
  10. Data Transfer and Rollover are not available to 1GB deals
  11. Data Transfer and Rollover will apply to non-1GB deals. For more information, please visit  http://www.vodacom.co.za/vodacom/terms/data-bundle-transfer-terms-and-conditions
  12. Roll over for customers can extend the validity of their data bundle by purchasing another bundle of the same validity and size before the initial bundle has expired. This will extend the validity of the initial bundle to that of the second bundle purchased. 
  13. It is possible to purchase other additional once-off bundles when Your Best Deals bundles are active.
  14. Bundles with the shortest validity will be consumed first, with the exception of URL bundles which will be consumed on the specific URL stated upon purchase e.g. a YouTube bundle.
  15. Once a bundle is depleted, data usage will stop unless the customer has another data bundle or has opted in to accept out of bundle charges. If bundle expires before the allocation is depleted, data usage will continue at 49c/MB. 
  16. Data limit lock rules apply.
  17. When a customer migrates from Prepaid/Hybrid to Post-paid the customer may forfeit the bundle.
  18. Vodacom reserves the right to suspend the Service in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
  19. Vodacom reserves the right to limit the number of bundles or the Service in regions or areas where there is limited network capacity (high congestion) in order to maintain consistent quality of service. 
  20. Vodacom reserves the right to alter or terminate the Service in order to prevent a catastrophic impact on the network. 
  21. While Vodacom will use its reasonable endeavours to provide the Service, it does not commit to uninterrupted supply of the Service, due to potential capacity limitations on the network. 
  22. Vodacom reserves the right to suspend, cancel or convert the Service with reasonable notice. 
  23. Vodacom reserves the right to change and/or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change.
Page Title
1GB VodaPay Promotion
Keywords
1GB VodaPay Promotion
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Page Category
Terms and Conditions
Page URL
/vodacom/terms/competition/1gb-vodapay

Mum and Baby Terms and Conditions

CBU

Mum and Baby Terms and Conditions

The terms of this agreement ("Terms and Conditions") govern the relationship between you and Vodacom and its affiliates (hereinafter "Vodacom" or "Us" or "We") regarding your use of the Mum & Baby service and related features (the "Service"). Use of the Service is also governed by Vodacom's Privacy Policy, which is incorporated herein by reference.

Mum & Baby service is a South African stage-based maternal and health support service under the Vodacom Siyakha Program. The Service offers customers health related and stage based information for you and your family, for educational purposes only that come in a broad range of Tools, Tutorials and Health Topics. The Mum & Baby Service is available to Vodacom and Non-Vodacom subscribers. There are no data charges for all Vodacom customers who access the Mum & Baby Service and/or platform (the Service is zero-rated). For all non-Vodacom subscribers' data will be charged at their pre-existing data plans with their network operator(s). There are 2 types of the Mum & Baby service. Customers who register for the free Mum & Baby service will have the option to register for the Mum & Baby Premium service at a subscription cost. However, customers on the Siyakha Tariff Plan will have access to both the Free and Premium Mum & Baby service at no cost. The Mum & Baby Premium Service is not available to non- Vodacom subscribers.

Vodacom customers not on a Siyakha Tariff Plan but registered on the Mum & Baby service, will be able to access the Mum & Baby Premium service at a subscription cost as stipulated in clause 4(c). Vodacom customers that sign up for the monthly Mum and Baby Premium service via VodaPay will get the first 3 months free if registering for the Mum and Baby service for the first time.

  1. Your Acceptance of these Terms and Conditions

    Please read these Terms and Conditions and the Privacy Policy carefully before using the Service or submitting information through the Service. By using the Service or submitting information through the Service, you are agreeing to these Terms and Conditions. If you do not agree, please do not use this Service or submit any information through the Service.  We reserve the right, at any time, to modify and update these Terms and Conditions from time to time by posting such updated Terms and Conditions on USSD, Mobi and Vodacom.co.za.  Any such updates shall apply to you and your use of the Service and by continuing to use the Service, you shall be deemed to have accepted such changes.

  2. Registration to Use the Service

    1. All Vodacom subscribers can register to use the Service.

    2. We are committed to protecting the privacy of children. You should be aware that this Service is not intended or designed for persons under the age of 18 years. We do not collect personally identifiable information from any person we actually know is under the age of 18.

    3. This Service is available to all Vodacom subscribers (subject to clause (a) and (b) above) via USSD for prepaid customers and Mobi for all Vodacom subscribers.

    4. To be a user of the Service you will be required to register and doing so accordingly binds you to these Terms and Conditions.  On registration, you will be asked to submit the following information to us:

      1. Name

      2. Age group

      3. Province where you are located

      4. Preferred language

    5. We are committed to ensuring responsible practices in the collection, use and disclosure of your personal information in accordance with applicable law. If you do not agree with our Privacy Policy and these terms and conditions (specifically clauses 8 Privacy and Data Protection of these Terms and Conditions), please do not provide us with any personal information, and please do not register to use the Service.

    6. By registering, you agree to the following:

      1. Only one registration is permitted per mobile number. Only Vodacom subscribers may register.

      2. You give us consent to provide you with various notifications and messages about / based on your subscription to the Service.  These notifications will be delivered to you in the form of text messages sent to your mobile device using the MSISDN identifying you as a user of the Service.

  3. Medicine Check, Due Date Calculator, Medicine Reminder & Immunisation Tool Disclaimer

    1. The information provided in the Tools listed above has been specifically compiled for purposes of providing non-diagnostic or professional health information about medication or related matters. Neither Vodacom nor its service provider(s), from whom Vodacom obtained the data comprising the information, have performed any independent analysis or investigation to determine the correctness or accuracy of the data, and do not warrant that data is correct or accurate.

    2. By making this information available, neither Vodacom nor its service provider(s) are endorsing or advocating the use of any medication described, nor are we responsible for misuse of a medication due to, or other consequence of, any typographical error or other inaccuracy. Additional information on any medication may be obtained from the manufacturer.

    3. It is strongly recommended that you independently verify any interpretation of this information. Where you use this information, you shall be fully responsible for your interpretation of the information and shall rely on your own professional judgement [independent medical advice you may obtain] in using this information. It is also strongly recommended that you independently verify the information to ensure it is appropriate for your purposes.

    4. This information is provided on an "as is" basis. Neither Vodacom nor its service provider(s) make any representations, conditions, warranties or guarantees, whether express or implied, that this information is accurate, complete, up-to-date or fit for any particular purposes. Any statements made to the contrary are void.

    5. Your reliance upon information obtained by you by accessing our products and services is solely at your own risk. Neither Vodacom nor its service provider(s) assume any liability or responsibility for damage or injury to you, other persons, or property airing from any use of the information.

    6. It is important to note that the all Mum & Baby services will not work whilst you are roaming outside of South Africa.

  4. Mum & Baby Premium Services

    1. Registered users are given exclusive access to premium services listed in clauses (d) to (f). Most of these involve the pushing of content to your phone via SMS on a once off or subscription basis. Others also involve the unlocking of additional content on the mobi-site.

    2. All Mum & Baby Premium service subscribers will still receive the usual Free SMS' in addition to their subscription content. Users are afforded the option to unsubscribe from the Mum & Baby Premium service at any time and the cancellation/un-subscription can be effected by accessing the Mobi-site on http://live.vodacom.co.za/vlive/en/mum and on USSD by dialing *117*6862#

    3. Mum & Baby Premium service carries a subscription charge. Depending on the service chosen, users are billed daily, weekly or monthly, whether to subscribe and use Mum & Baby Premium service is voluntary and occurs via the Service menu on USSD, on the Homepage of the mobi-site and/or VodaPay. This subscription charge is subject to change at Vodacom's discretion.  Any changes to the subscription fee will be communicated to subscribed users with reasonable notice and you will be afforded an option to unsubscribe from the Mum & Baby

      1. Users will always be advised of the subscription fees payable for Mum & Baby Premium service and such users must first accept the subscription fee prior to subscribing.

      2. Users can only subscribe to one Health Topic at a time when subscribing whether on USSD or Mobi and would have to either wait for their existing subscription to a topic/ category to 'expire' or unsubscribe from their current topic before they can subscribe to other topics and/or categories Please note that this clause only refers to the Health Topics offered on both USSD and Mobi, users are at Liberty to enjoy all other Premium offerings on Mum & Baby within the same Subscription.

      3. You may unsubscribe to Mum & Baby Premium Service at any time, while still remaining registered for the Mum & Baby Free Service.

      4. You acknowledge that the Mum & Baby Premium Service messaging relating to your chosen Health topic / category (Health SMS, Health Education Tutorial) are delivered on weekdays, Monday - Friday, between 08h00-17h00. Should you not be in agreement with these conditions regarding the Mum & Baby Premium service messaging, you are advised to unsubscribe from the alerts at any time through the Service menu on USSD or on the mobi-site as stated on clause (b) above.

    4. The 'Am I Sick' tool is NOT to be used as a Self-Diagnostic tool. It is intended to guide a user on possible conditions that they may have, based on the symptoms they may have entered on the tool. Users are advised to consult their nearest Health Practitioner for a diagnostic as the guide does not provide any diagnostic and cannot be taken to provide accurate information. Vodacom will not be held liable for any health complications, death or any underlying chronic illnesses that may be diagnosed by your Health Practitioner. Please also refer to our disclaimer in clause 5 below.

    5. The Medicine Reminder is to be used as advised on the portal. The Medicine Reminder tool only allows you to enter the time of the first dose. All other times are worked out by an algorithm in the tool. It is your responsibility to ensure that you take your medication as per the instructional provided by your medical doctor if different from what is suggested in the Medicine Reminder tool. Please note that by subscribing to receive reminders from this service you are agreeing to receive messages between 06h00 - 21h00, with the option of extending the times to 06h00 - 02h00 the next day. Vodacom will not be held liable for any missed or over doses that may lead to any health complications and death. Vodacom cannot be held liable for the incorrectness and/or loss of any Information provided or undelivered reminders or the delay in delivery thereof. Including the non-availability of the service or access, for any reason whatsoever.

    6. The Health Centre is a directory tool that assists you in locating health services, of your choice, around your area or near you. In order to be able to use this service you must activate your GPS (Global Positioning System) by switching on your location services on your mobile device. The information on this tool should only be used as a guide and users should call their nearest Emergency Services as soon as possible when need be. Vodacom cannot be held liable for the incorrectness and/or unavailability of the information required. Vodacom will not be held liable for any health complications and death of any nature.

    7. It is important to note that the all Mum & Baby services will not work whilst you are roaming outside of South Africa.

  5. General

    1. We grant you permission to use the Service, in accordance with these Terms and Conditions, provided that: (i) your use of the Service is only for your personal, non-commercial purposes; (ii) you do not copy or distribute any part of the Service in any medium without our prior written authorization; (iii) you do not alter or modify any part of the Service other than as may occur during your proper use of the Service for their intended purpose; and (iv) you comply with these Terms and Conditions.

    2. We reserve the right, in our sole discretion, to restrict, suspend or terminate your access to all or any part of the Service at any time for any reason on prior notice to you and without any liability to you for doing so. We may change, suspend or discontinue all or any aspect of the Service at any time, including the availability of any specific features or content.

    3. We do not permit copyright infringing activities or the infringement of intellectual property or other proprietary rights (including privacy and publicity rights) in connection with the Service, and we will remove all content if properly notified that such materials infringe on a party's intellectual property right.

    4. We hereby grant you a personal, non-exclusive, non-transferable, limited license to access the Service for your own non-commercial, information or educational purposes. You may not: (i) modify, disassemble, edit, decompile, reverse engineer or copy the Service; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Service to any third party ; (iii) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Service, features that prevent or restrict use or copying of any content accessible through the Service, or features that enforce limitations on use of the Service; or (iv) delete the copyright and other proprietary rights notices on the Service.

    5. You acknowledge that from time to time, the Service's availability may be limited due to maintenance, upgrade or other technical reasons as relevant.

    6. We do not warrant that the Service will be compatible with your mobile device. We reserve the right to stop offering and/or supporting the Service or a particular part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, we shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Services, or any discontinued parts thereof.

    7. To the extent allowed by law, the Service is provided on an "as is" and "as available" basis for your use, without warranties of any kind, express or implied. Whilst every effort has been made by Vodacom and its service providers, to ensure the proper performance of the Service, the accuracy of the information/images and the reliability of the binary data on the Service, Vodacom, its affiliated companies, suppliers, or any of their employees, do not, to the full extent permitted by law, guarantee the availability or accuracy of the Services, content and/or information offered on the Service. We do not warrant that you will be able to access or use the Service at the times or locations of your choosing; that the Service will be uninterrupted or error-free; or that defects will be corrected. We thus make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of the Service and the Service is thus used at your own risk.

    8. You acknowledge that we may appoint third party companies and individuals to facilitate the Service (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to us not to disclose or use it for other purposes.

      1. You acknowledge that certain existing or future aspects of the Service, including notifications and rewards may be provided for free to you though both the charges and/or the exclusivity thereof is subject to change at any time at Vodacom's discretion.  Any change in this respect will be communicated to you via applicable means to inform you of any applicable change.

    9. The Service includes the provision of both factual information and editorial content for educational purpose only.  Vodacom's appointed 3rd party maintains and owns the relevant licenses and rights to display and provide such content via the Service.  Neither Vodacom nor the 3rd party appointed to provide this content may be held liable for any harm or consequences arising as a result of any unintended inaccuracies or discrepancies in the content.

  6. General Disclaimer

    1. THE CONTENT AVAILABLE VIA THE SERVICE IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER VODACOM NOR ITS SERVICE PROVIDERS ARE ENGAGED IN RENDERING MEDICAL, COUNSELING, LEGAL, OR OTHER PROFESSIONAL SERVICES OR ADVICE.

    2. SUCH CONTENT IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT.

    3. PLEASE CONTACT YOUR MEDICAL PRACTITIONER OR CLINIC FOR MEDICAL ASSISTANCE. IN THE EVENT OF AN EMERGENCY YOU CAN ALSO CONTACT THE NATIONAL EMERGENCY LINE ON 082112.

  7. Ownership

    1. All rights, title and interest in and to the Service including, but not limited to,  titles, computer code, themes, objects, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation are owned by us and our service providers.  We reserve all rights, including, but not limited to, all intellectual property rights or other proprietary rights, in connection with the Service.

    2. We own, have licensed, or otherwise have rights to use, or provide all of the content that appears in the Service.

    3. You acknowledge that we own or have been granted licenses for the intellectual property rights in and to all content contained in the Service, and that the unauthorised use thereof is expressly prohibited. The word or mark "Mum & Baby", however represented, including stylised representation, all associated logos and symbols and combinations of any of the foregoing with another word or mark, used on the Service, are our trademarks or that of our service providers.

  8. Limitation of Liability

    1. You agree that your use of the Service shall be at your sole risk. To the fullest extent permitted by law, we and our officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the services and your use thereof. We make no warranties or representations about the accuracy or completeness of the Services' content or the content of  and assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from your access to and use of the services; (iii) any unauthorized access to or use of our servers; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, Trojan horses or the like which may be transmitted to or through the services by any third party; or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the services. We do not warrant, endorse, guarantee, or assume responsibility for any information provided as part of the Service by a third party.

    2. To the extent permitted by applicable law, in no event shall we or our subsidiaries and affiliates, and their respective officers, directors, owners, agents, employees, representatives and licensors be liable for any special, incidental, indirect, consequential, punitive or exemplary losses or damages whatsoever or for loss of profits (including, without limitation, damages for loss of revenue, loss of data, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) and whether arising from breach of contract, damages (including negligence), strict liability or otherwise, arising out of the use of or inability to use the Services or its content.

    3. Save to the extent permitted by law, you agree to indemnify, defend and hold harmless Vodacom and its partners, subsidiaries and affiliates  from and against any and all claims, demands, actions, liability, losses, costs and expenses (including legal fees and expenses) arising from or related to: (i) any use or alleged use of the Service by any other person, whether or not authorized by you; (ii) your breach of these Terms and Conditions, including any breach of your representations and warranties herein; and (iii) your violation of any law or (iv) your use of or inability to use the Service, the contents made available on the Service. 

  9. Rewards

    1. From time to time we may randomly offer Rewards on the platform and these rewards will only be available to all Mum&Baby Subscribers unless otherwise specified.

    2. Please read the disclaimers on all rewards offered in the Rewards page the Mum & Baby service carefully as Vodacom will not be held liable for any loss or damage relating to the use and/or redemption of the vouchers awarded to users.

    3. Rewards are available for the duration that is stipulated on the Rewards page and the relevant terms and conditions therein shall apply.

  10. Privacy and Data Protection

    1. This clause explains how we collect, use, share and protect your personal information. This clause should be read with the Vodacom's Privacy Policy. If we update this clause and our privacy policy, we will post any changes on our website.

    Collecting your personal information

    1. We can get your personal information when you use this Service. In the case of the use of the Service your personal information is collected for the purpose of being used and processed in:

      1. personalising the Service to your respective preferences;

      2. for the serving of appropriate, tailored advertising to you via the Service;

      3. for the purpose of tracking the Service's performance;

      4. troubleshooting, data analysis, testing, research and service improvement and/or to identify any technical issues that may occur from time to time;

      5. for use in devising additional enhancements or improvements to the Service; and 

      6. statistical tracking, redundancy and audit purposes.

    2. The above data will not be shared with other users of the Service. However, Vodacom further may collect your information in terms of clause 9 (h) and (i) below.

    3. We may also collect information about you from other organisations, if this is appropriate. These include fraud-prevention agencies, business directories and credit reference agencies. We may also collect information about you from other companies, our business, or joint venture partners.

    Understanding what you want

    1. We might also use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). These collect information that tells us how you use our websites, web-related products and services.

    2. This, in turn, helps us make our website relevant to your interests and needs. We may use a persistent cookie (a cookie that stays linked to your browser) to record your details so we can recognise you if you visit our website again. See the next section for more details.

    3. You can choose to refuse cookies, or set your browser to let you know each time a website tries to set a cookie.

    The personal information we collect

    1. The information we collect about you depends on the Vodacom and Vodafone products and services you use and subscribe to. It may include (but is not limited to) the following:

      1. your name, age group home language;

      2. your preferences for particular products, services or lifestyle activities when you tell us what they are - or when we assume what they are, depending on how you use our products and services;

      3. your contact with us - such as a note or recording of a call you make to one of our contact centres, an email or letter you send to us or other records of any contact you have with us;

      4. your account information - such as phone number,  handset type, handset model,, whether you are a post or prepaid customer, dates of payment owed and received, Top-up information, the subscription services you use or any other information related to your account.

    2. We will also get information on how you use our products and services, such as:

      1. Where applicable, the phone numbers that you call or send messages to (or the phone numbers that you receive these calls and messages from);

      2. the date, time and length of the calls and messages you send or receive through our network, and your approximate location at the time these communications take place;

      3.  the level of service you receive - for example, network faults and other network events which may affect our network services;

      4. your website browsing information (which includes information about the websites you visit, and about how you use our website or other Vodafone Group websites on your mobile or a PC;

      5. the date, time and length of your internet browsing, and your approximate location at the time of browsing;

      6.  your brand preference, preferred video categories, related preferences (e.g. team choice); and type of services you typically access.

      Using your personal information

      1. We may use and analyse your information to:

        1. process the goods and services you have bought from us, and keep you updated with your order progress;

        2. keep you informed generally about new products and services (unless you choose not to receive our marketing messages);

        3. provide the relevant service or product to you. This includes other services not included in this terms and conditions, and services that use information about where you are when using your mobile equipment (location information) and to contact you with messages about changes to the service or product;

        4. contact you with offers or promotions based on how you use our products and services. These include your calling and messaging activities, location information and browsing information (unless you choose not to receive these messages - see below on 'How to opt-out';

        5. send you targeted and relevant messages, based on your behaviour, permission and preferences. From time to time, we will send you a range of different messages, from Vodacom as well as brands, to keep you informed or simply for you to tell us what you are into. These are not just offers and promotions but messages from your favourite brands including new products, discounts, limited offers, gifts and more. It works by using information about you to send you targeted messages relevant to you;

        6. bill you for using any additional products or services, or to take the appropriate amount of credit from you;

        7. respond to any questions or concerns you may have about using the Service, our network, products or services;

        8. let you know about other companies' products and services we think may interest you (including offers and discounts we've specially negotiated for our customers);

        9. protect our network and manage the volume of calls, texts and other use of our network. For example, we identify peak periods of use so we can try and ensure the network can handle the volume at those times

        10. understand how you use this Service, our network, products and services. That way, we can develop more interesting and relevant products and services, as well as personalising the products and services we offer you;

        11. carry out research and statistical analysis including to monitor how customers use this Service, our network, products and services on an anonymous or personal basis;

        12. prevent and detect fraud or other crimes, recover debts or trace those who owe us money;

        13. provide aggregated reports to third parties (such reports do not contain any information which may identify you as an individual).

      2. The information we use will be your approximate location, based on the nearest mobile cell site. As a result, this will change as you move around with your mobile phone.

      3. We will store your information for as long as we have to by law. If there is no legal requirement, we will only store it for as long as we need it.

      Sharing your personal information

      1. We may share information about you with:

        1. companies in the Vodacom and Vodafone Group (Vodafone Group Plc and any company or other organisations in which Vodacom owns more than 15% of the share capital);

        2. Mondia Media (Pty) Ltd, partners or agents involved in delivering the Services;

        3. companies who are engaged to perform the Service for, on behalf of Vodacom (Pty) Ltd including Mondia Media (Pty) Ltd;

        4. where applicable, credit reference, fraud prevention or business scoring agencies, or other credit scoring agencies;

        5. where applicable, debt collection agencies or other debt recovery organisations;

        6. law enforcement agencies, regulatory organisations, courts or other public authorities if we have to, or are authorised to by law;

        7. emergency services (if you make an emergency call), including your approximate location.

      2. We will release information if it's reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.

      3. If we are reorganised or sold to another organisation, we may transfer any personal information we hold about you to that organisation.

      4. We will transfer your information to Mondia Media our service provider. Mondia Media servers are based outside South Africa in Germany where adequate data protection laws exist to protect the privacy and security of your information. We have also signed a contract with Mondia Media with data protection provisions to ensure the security and protection of the privacy of your information.

      5. At your option, we may also share your information with partner organisations we've chosen carefully, so they can contact you about their products and services.

      Keeping your personal information secure

      1. We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction.

      2. If we have a contract with another organisation to provide us with services or a service on our behalf to process your personal information, we will make sure they have appropriate security measures and only process your information in the way we've authorised them to. These organisations will not be entitled to use your personal information for their own purposes. If necessary, our security teams will check them to make sure they meet the security requirements we have set.

      3. Communications over the internet (such as emails) are not secure unless they have been encrypted. Your communications may go through a number of countries before being delivered - as this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that's beyond our control.

      How to opt-out

      1. If you want to opt out of Mum & Baby notifications, alerts or messages, you may do so via the relevant prompts through the short code *117*6862# or by visiting www.vodacom.mobi/mumandbaby You can choose to opt out of partner communications by sending an SMS with STOP to 30881.

Page Title
Mum and Baby Terms and Conditions
Keywords
terms, conditions, mum, baby
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Terms and Conditions
Page URL
/vodacom/terms/mum-and-baby-terms-and-conditions

Prepaid Starter Pack Terms and Conditions

CBU

Prepaid Starter Pack

Terms and Conditions:

  1. These terms and conditions are applicable to you when you make use of Vodacom's Prepaid Service which is activated when your prepaid SIM Card is connected to the Vodacom Network through the Apparatus.
  2. These terms and conditions contain provisions which appear in a similar text style to the terms below in order to draw your attention to such terms because they:
    • may limit the risk or liability of Vodacom (Pty) Ltd or a third party; and/or
    • may create risk or liability for your; and/or
    • may compel you to indemnify Vodacom (Pty) Ltd or a third party; and/or
    • serve as an acknowledgement, by you, of a fact.

  3. Definitions

    The Service is a security solution that:

    "Apparatus" means any mobile, transportable or portable cellular mobile terminal, handset, laptop, computer, modem or other apparatus which is approved by the Regulatory Authority and which is capable of connection by radio interface to the Network. 

    "Financial Services" means long and short term insurance services and/or products provided by Vodacom Life Assurance Company (RF) Limited and Vodacom Insurance Company (RF) Limited, which are wholly owned subsidiaries of Vodacom (Pty) Ltd and such services and products are governed by the Insurance Terms and Conditions contained in this document. 

    "Network" means the public mobile telecommunications system operated and made available by Vodacom (Pty) Ltd or any other member of the Vodacom Group. 

    "Regulatory Authority" means the Independent Communication Authority of South Africa (ICASA) or any similar authority that is established in the future to perform or take over the functions of ICASA. 

    "Services" means the cellular telecommunications service provided by means of the Network as well as such other additional related services, equipment, Value Added Services and/or Financial Services (provided by Vodacom's Insurance Companies). 

    "SIM Card" means the Subscriber Identity Module Card allocated to you to enable you to gain access to the Network by using the SIM Card in the Apparatus. 

    "Starter Pack" means the pack that includes the user guide and SIM Card. 

    "Value-Added Services" means charged at the VAS Call Rate, are provided by Vodacom and/or Value Added Service Providers in order to make available to Vodacom customers a selection of value added services provided by means of the Vodacom Network.  Value-Added Services are defined as non-core services, or in short, all services beyond standard voice calls, the content of which may not have anything to do with Vodacom's mobile network and/or services.  Examples of Value Added Services are calls and connections to the following services:  *120# services, 082125 Vodacom shop location based service, 082152 Newsbreak and 082162 Cointel Weather service.  These are services provided by the mobile operator or VAS provider and calls or connections to these Value Added Services are not included in the bundled minutes/seconds. 

    "Vodacom Group" means any of the Vodacom group of companies including Vodacom, any subsidiaries of Vodacom, any holding company of Vodacom and/or any subsidiaries of such holding company. 

  4. Provision of the Services
    1. In order to receive your new Cellphone number and activate your SIM Card found in your Starter Pack, you must register your SIM Card, in terms of the provisions of Section 40 of the Regulation of Interception of Communications and Provision of Communications Related Information Act, 2002 ('RICA').
    2. Once your SIM Card has been RICA'd, you can enter your PIN number into your Cellphone and you are connected to our Service.
    3. Subject to these terms and conditions, Vodacom shall activate the SIM card and maintain the availability of the Services to you whilst your SIM Card is active on the Network.
  5. Value-Added Services 
    1. You acknowledge and agree that should you subscribe to any Value-Added Services, the provision of such Value-Added Services by Vodacom will be subject to Vodacom's standard terms and conditions applicable to those services from time to time with which you undertake to make yourself familiar with.
  6. Disclosure of Information
    1. You consent that Vodacom may, to the extent permitted by law, receive or disclose your personal information, documents, detailed call records, credit profile information and/or any other credit information from or to - 
      1. any credit providers, credit bureau or credit reporting agencies; 
      2. any law enforcement agencies that require the information for the prevention or investigation of criminal activities; 
      3. any of Vodacom's shareholders, related entities, suppliers, agents, professional advisors or any company within the Vodacom Group for marketing purposes, subject to your right to restrict receipt of unwanted marketing material or other rights in terms of the Consumer Protection Act, 2008; 
      4. any of Vodacom's shareholders, related entities, suppliers, agents or professional advisors for reporting, accounting, product supply and service and/or auditing purposes; 
      5. any company within the Vodacom Group for any purpose connected with the Services or the Network or incentive scheme purposes.
    2. Despite any part of these terms and conditions that may indicate otherwise, Vodacom shall be entitled to utilize your detailed call records for any lawful purpose including but not limited to tracing and/or collection purposes. 
  7. Your Acknowledgement 

    You acknowledge and agree that - 
    1. The service quality and coverage available to you shall be limited to that provided by the Network in accordance with the requirements of the Electronic Communications Act, 2005 (or as amended) and the Regulatory Authority requirements. The Services may, from time to time, be adversely affected by physical features such as buildings and underpass, as well as atmospheric conditions and other causes of interference; and 
    2. to the extent permitted by law, Vodacom shall not be liable for non-availability of the Services.
  8. Liability 
    1. You indemnify and hold Vodacom and each company within the Vodacom Group harmless against any expense, loss, claim, harm or damage brought against, suffered or sustained by you or any third party, which arises directly or indirectly out of a breach of these terms and conditions by you or by your use of the Services and/or the Apparatus, other than in respect of losses caused by the gross negligence or intentional misconduct of Vodacom or any company within the Vodacom Group or any of their respective employees, directors or agents. 
    2. Without affecting the generality of 8.1 above, Vodacom shall not be liable to you for any breach of these terms and condition or failure on Vodacom's part to perform any obligations as a result of technical problems relating to the Network, termination of any licence to operate or use the Network, act of God, government control, restrictions or prohibitions or other government act or omission, whether local or national, act of default of any supplier, agent or sub-contractor, industrial disputes or any other cause beyond the control of Vodacom.
  9. Your Undertakings 

    You shall - 
    1. comply with all instructions issued by Vodacom which concern your use of the services, the Apparatus or related matters; 
    2. not be entitled to commercially exploit the services in any manner whatsoever without Vodacom's prior written consent, including without limitation, the provision of telephony services to third parties; 
    3. provide Vodacom with all such necessary information as Vodacom may, in its sole discretion, reasonably and lawfully require; 
    4. only use an Apparatus which is approved for use in conjunction with the Network by Vodacom; 
    5. engage with Vodacom, other members of the Vodacom Group and their respective staff and agents in a courteous, cordial and respectful manner at all times.
  10. Suspension/Disconnection
    1. Vodacom may from time to time, by giving you advance notice where reasonably practicable and dependent on the circumstances, suspend the Services or disconnect your Cellphone Number from the Network for a period to be determined by Vodacom, in any one of the following circumstances -
      1. if the Service has not been used by you for a period in excess of 4 (four) months; 
      2. during any technical failure, modification or maintenance of the Network; 
      3. if you fail to comply with any of these terms and conditions; 
      4. if so directed by the Regulatory Authority; or 
      5. in any other instance specifically provided for in these terms and conditions.
    2. Having regard to the circumstances at the time of suspension, disconnection or reconnection, as the case may be, Vodacom shall be entitled to levy a reasonable fee in respect of such suspension, disconnection and/or any reconnection. 
  11. Communication 

    You hereby consent to the dispatch or transmission by Vodacom of all and any necessary communications in terms of the Electronic Communications and Transactions Act 25 of 2002 or subsequently enacted and relevant legislation. You are entitled to inform Vodacom if you do not wish to receive any communications for purposes of direct marketing and in this instance, Vodacom will desist from circulating any further such material to you. 
  12. Disputes 

    Any dispute relating to Vodacom Network may be referred to the ICASA or to the National Consumer Commission established under the Consumer Protection Act, 2008. 
  13. Lost or Stolen SIM Cards or Cellphones 
    1. You are responsible for the safekeeping of your SIM Card and Cellphone or Apparatus. 
    2. You must notify us immediately if you realise your SIM Card, Cellphone or Apparatus has been lost or stolen. 
    3. You must also, within 24 (twenty four) hours of you realising that your SIM Card, Cellphone  and/or Apparatus has been lost or stolen, report this to the South African Police Service. 
  14. Password and/or One Time PIN 

    If you have a password or One Time PIN (OTP) sent to your SIM Card or stored on your Cellphone or Apparatus, you undertake to keep it secure and undertake that no other person shall use the Service utilising your password or OTP, and you acknowledge further that you are responsible for ensuring that no unauthorized access to the password or OTP is obtained, and that you will be liable for all such activities conducted pursuant to such use, whether authorised or not. 
  15. General 
    1. These terms and conditions will be governed by and construed in accordance with the laws of South Africa, and you shall submit to the jurisdiction of the South African Courts. 
    2. These terms and conditions are severable, in that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction, then such provision shall be deemed to have been deleted without affecting the remaining provisions of the terms and conditions. 
    3. Our failure to exercise any particular rights or provision of these terms and conditions shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by us in writing. 
    4. Any amended terms and conditions published in any media, or on the Vodacom website www.vodacom.co.za will form part of the terms and conditions of the Service, to which terms you agree to be bound.

Power Bonus

  1. Introduction
    1. Power Bonus is a permanent Tariff for Prepaid Vodacom Customers

    2. The following rates and unitisation apply: 
       

       UnitisationPeak (7am - 8pm)Off-Peak (8pm - 7am)SMSData (out of bundle rate)
        VC* to VCVC to other networksVC to VCVC to other networksPeakOff PeakInternational   
      Price Plan1/1 (per  second)R1.65R1.65R1.65R1.65R0.52R0.52R1.74R0.99


      VC*=Vodacom

    3. All Vodacom Power Bonus customers will earn Extra Airtime for every recharge (pin or pinless) they make whilst on the plan subject to the provisions made on terms, 3.1 through to 3.6 below.
  2. Eligibility
    1. The Power Bonus price plan is only available to Vodacom Prepaid customers through activation of  Prepaid simcards, Port in to the Vodacom network, or conversion from Post Paid to Prepaid.

    2. Activation of this price plan will take effect immediately on Sim activation, Port in to the

      Vodacom Network or Post-paid to Prepaid conversion.

  3. Extra Airtime rewards
    1. Customers will receive 100% of their recharge value back in Extra Airtime.
    2. Extra Airtime will be subject to the following depletion rates
      1. Local Any Network Any Time voice: R3.00 per minute (billed per second).
      2. Data (non-roaming): R3.00 per MB
      3. Local ANAT SMS: R1.00 per SMS
    3. The following call types cannot deplete from Extra airtime:
      1. Roaming calls
      2. International call
      3. Premium rated calls & SMSs
      4. VAS call
      5. Fax outdial
      6. Call Sponso
      7. Video calls (off-net and on-net)
      8. Conference calls
      9. Directory enquiry calls
      10. Call forwardin
      11. Billed USSD
    4. Extra Airtime cannot be used to purchase any Value Added Services (VASs). This includes the following:
      1. Once-off and recurring data/SMS/MMS/voice bundles
      2. WASP/Content and premium rated services
      3. BIS/BE
      4. Promotional bundle
      5. Airtime Transfer
      6. Vodacom Millionaire entrie
      7. The allocation of promotional airtime cannot be used to repay Airtime Advance debt (including R1 service fee)
      8. "Call sponsored" will be billed at Power Bonus out of bundle rate and will not deplete from Extra Airtime.
      9. No Extra Airtime will be earned for Big Bonus voucher and the Passport voucher.
  4. When on the Power Bonus price plan, customers will continue to earn Talking Points when recharging with airtime vouchers. 
  5. Customers will be able to redeem Talking Points for airtime bundles or call discounts, cellphones and MMS, SMS and Data Bundles.
  6. Customers on the Power Bonus price plan will receive the Night Shift promotional benefit (when recharging with R12 or more). 
  7. When opting out of the Power Bonus price plan via Free Change, customer will forfeit the Extra Airtime benefit.
  8. The following order of consumption will apply on this price plan: Extra Airtime will deplete first, followed by purchased/promotional bundles, and then airtime billed at applicable Power Bonus out of bundle rates.
  9. No refunds will be allowed for any dropped calls due to Network congestion.
  10. The Power Bonus voice minutes will be subject to the following acceptable usage policy:
    1. Free voice minutes may not be used as part of any bulk calling service for commercial or business purposes.
    2. Least Cost Router (LCR) and associated services are not permitted to use this price plan. If the SIM card is used in a fixed location device to regularly make and receive calls to multiple numbers, the service will be suspended immediately, pending an investigation.
    3. Vodacom reserves the right to suspend the service in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non- commercial use.
  11. These terms and condition should be read in conjunction with the Prepaid Sim Terms and Conditions available at http://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
Page Title
Prepaid Starter Pack Terms and Conditions
Keywords
terms, conditions, prepaid, starter, pack
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Page Category
Terms and Conditions
Page URL
/vodacom/terms/prepaid-starter-pack-terms-and-conditions

YouTube Value Proposition Terms and Conditions

CBU

YouTube Value Proposition

Terms and Conditions

  1. By taking up the YouTube promotional offer, you agree to these terms and conditions.
  2. The YouTube promotion will run from 10 August 2025 until 30 September 2025.
  3. The free YouTube bundle will be available to all new and existing Vodacom Prepaid and Hybrid customers, when purchasing an eligible Prepaid LTE data bundle and once-off 7 day or 30-Day Data bundles.
  4. The Free YouTube allocations are only applicable when purchasing the qualifying bundles which are.
    1. Prepaid LTE bundles (5GB+5GB & 10GB+10GB)
    2. Once Off 30-Day Data Bundles,
    3. Once off 7-day Data Bundles
  5. If you purchase more than one of the eligible bundles, you will receive a free YouTube allocation for every purchase.
  6. No pro-ration is applied to the free YouTube Bundles; the full price and the full allocation is always applied at the time of purchase or activation.
  7. If you upgrade whilst having an active free YouTube bundle, the bundle will not be forfeited.
  8. If you migrate out of the Powerpack, Power bonus, Prepaid LTE and NXT LVL price plans, whilst having an active free YouTube bundle, you will not forfeit the bundle.
  9. The free YouTube bundle cannot be transferred however paid for data will be applicable to existing transfer rules. (See point 15 below for link to transfer T&Cs).
  10. The free YouTube bundle cannot be rollover however paid for data will be applicable to standard data rollover rules. (See point 15 below for link to rollover T&Cs).
  11. Your Free YouTube Bundle will deplete first for any YouTube related usage, once depleted and there is no other applicable data bundle remaining, all data usage will be stopped by default, or you will only be able to use data at out of bundle rates if you have opted in to current out-of-bundle data charges.
  12. If your YouTube Bundle reaches the Validity Date and expires before the Bundle is depleted, data usage will continue at the Out of Bundle rate, applicable to the tariff.
  13. The Prepaid LTE data bundles, once – off 7 days & 30-Day data bundles will be available to you through the following sales channels.
  • Customer Care: 082 135
  • Self-Service channels:
    • USSD: *135# under “Buy”
    • VodaPay
    • Financial Institutions
    • Retail stores (pinned vouchers)
    • Wholesale (pinned vouchers) 
  1. You can view the balance of your data and voice bundle and free YouTube allocation on the following channels:
  • USSD *135# (detailed balances)
  • Online (My Vodacom App, VodaPay & Portal)
  • Customer care (082 135) 
  1. Standard terms and conditions will apply for all bundles applicable to the YouTube Promotion i.e.  Standard Open Market Bundle and Prepaid LTE Bundles. The below links are applicable. The terms and conditions may be accessed via:
  1. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom will provide you with reasonable prior written notice before implementing such change.
Page Description
YouTube bundle Prepaid LTE 100GB + 100GB Night Owl with YouTube will be adjusted in Price as of the 17 June 2024 as per the tariff sheet.
Page Title
YouTube Value Proposition | Vodacom
Keywords
YouTube Value Proposition, YouTube, Value Proposition
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Page Category
Terms and Conditions
Page URL
/vodacom/terms/promotion/youtube-value-proposition
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