Merchant Specific Terms And Conditions


  1. The bearer of the Edcon Gift Card may use the Card to purchase merchandise from any Edgars, Edgars Active, Red Square, Jet, JetMart, Legit, Boardmans and CNA stores.

  2. The Gift Card is valid for a period of 3 years from date of activation or upon full redemption thereof, whichever occurs first. If such gift card has been topped-up, it will remain valid for a period of 3 years from date of top-up or upon full redemption thereof, whichever occurs first - irrespective of the date of activation.

  3. The Gift Card may not be (1) used for the payment of an Edcon account; (2) exchanged for cash; or (3) used to purchase airtime.

  4. No cash change will be given on purchases made with the Gift Card.

  5. For security reasons, this Gift Card should be kept in a safe place. If stolen, it may still be used to make unauthorised / fraudulent purchases. 

  6. Lost or stolen Gift Cards will not be replaced or refunded. However, if you are in possession of the gift card number, you can call the Edcon Gift Card Centre on 0860 692 274 to report it lost or stolen, we will then block the remaining amount on the Gift Card and transfer it to another Gift Card, available when you next visit any Edcon Store.

  7. Gift Card balances can be checked in-store at a till point or by calling the Edcon Gift Card Call centre on 0860 692 274

Electronic Gift Card Terms and Conditions

 An electronic gift card is an SMS version of the existing gift card and the following additional terms apply:

  1. If the full value of your Electronic gift card is not used on your first purchase, the balance will be transferred to a physical gift card.

  2. The Electronic Gift Card cannot be topped up or be SMS'd to someone else. 

  3. Should the Electronic gift card be deleted or the Customer's cellphone lost/stolen, Edcon will be not be liable for any reimbursement of any nature. The SMS can be resent, but only to the original number.

  4. The usage of the Electronic gift  card is solely at the risk and discretion of the Customer

  5. Edcon will not be held responsible for any cellular network service operator's delay in forwarding an Electronic Gift Card to you

  6. The Electronic gift card will only be accepted if a valid Electronic gift  card number in SMS format is presented to the Cashier 



By using the website, you agree to be bound by the Flook terms and conditions in force at the time of using the website.

  1. You will need to register with Flook order to make a purchase or redeem a prize coupon on the Flook website.

  2. Flook is committed to conduct business on the applicable principles of the Consumer Protection Act 68 of 2008 ('CPA') and Electronic Communications and Transactions Act 25 of 2002 ('ECT Act').

  3. You agree that Flook will send all communications relating to their use of the website or Flook Vouchers bought through the website to the email address provided on registration. You may at any time opt out of receiving any promotional material from Flook by simply clicking on the link provided.



    1. Flook sells physical products (sports equipment, apparel, footwear etc.) and experiences / virtual products (golf rounds, getaways etc.). 

    2. Physical goods will be delivered, by courier, to the delivery address specified by the buyer on the checkout form. It is the buyer's responsibility to ensure that there is someone at the shipping address during office hours, to receive the delivery.

    3. Experiences / virtual goods, in the form of coupon/s redeemable by the purchaser at the resort/golf course, are emailed to the buyer as soon as payment has been made and confirmed.

    4. Delivery time may differ depending on size, weight, availability etc.

    5. Once payment of an order has been made, an email will be sent to the buyer, providing key information including the estimated delivery date of the order. 

    6. Take note: The product is only reserved for 20min before it is released back into stock again if payment / prize coupon hasn't been received/redeemed. First come, first served. 

    7. If Flook is unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

    8. Flook will, occasionally on a promotional basis, offer free or reduced-cost delivery as is the case for Vodacom Prize winners.

    9. Flook does not deliver to Post Office boxes.   

    10. If you buy multiple products within one order, they may be sourced from different vendors. If these vendors are in different locations, delivery time may be longer.


    1. Requests for returns or exchanges must be logged within 7 (seven)  working days of the delivery date.

    2. Item/s must be in a re-sellable condition and in their original packaging, with labels attached.

    3. Request a return or exchange by emailing your order number, the details of the item/s in question, along with an explanation of why you would like to do so, to [email protected]

    4. Our couriers will contact you to arrange a suitable time and day to collect. A collection takes up to 5 working days.

    5. The following items are not returnable / exchangeable

      1. Underwear

      2. Swimming costumes

      3. Sporting equipment/apparel that has been used since taking delivery

    6. Return and exchange requests will be approved at the sole discretion of Flook.

    7. Once return or exchange has been approved, there is no cost to the customer. 

    8. Products will not be eligible for return if they have been partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to, blended or combined with, or embedded within, other goods or property. This includes products that have been worn or damaged.

    9. Except in the case of a defect, we will not accept returns of shoes that have been worn. A separate box must be used to ship shoes/trainers back with the original box inside. The original box cannot be used as packaging for shipping.

    10. Once a request for a return has been logged and approved by Flook, you will be sent an email to confirm that our courier partner will arrange a collection date and time with you.

    11. Please ensure that the item/s is/are in the packaging that you received them, and that you include the original order invoice.

    12. Collection and return to our warehouse can take up to 4 working days for main centres, and 8 working days for outlying/regional areas from the date of logging a return.

    13. You may select whether you would prefer to be refunded by way of cash (refund made to the card used to make the purchase) or by way of a Flook coupon (a code given to use on our site anytime in the future).

    14. A Flook coupon can be redeemed immediately on our site, while card refunds may take up to 10 working days to be processed.

    15. In the case of incorrect/damaged/faulty/late goods - exchanges or replacements are the responsibility of Flook and the relevant supplier. Please notify us of such products within 3 days of receipt of your order.

    16. email [email protected] with a clear photo of the damage, the incorrect product received, along with the barcode, or the description of how the product is faulty. Please ensure to keep all original packaging. We will ensure the correct/new product is delivered to you (subject to stock availability) or you will receive a full refund.

    17. Grand Prizes (holidays)

    18. Prize winners will redeem their prizes via coupon codes provided at check out and will adhere to the terms and conditions outlined on the terms of that specific package / deal.

    19. Flook will endeavor to have a minimum redemption period of 6 months from the end of the Vodacom Play Every Day campaign



  1. Introduction

    JD Consumer Electronics and Appliances (Pty) Ltd trading as Incredible Connection (hereinafter referred to as " Incredible Connection") at (hereinafter referred to as the "website") with the registration number 1963/002315/07. Please take a moment to read these Terms and Conditions to understand how they apply to your use of the website and any products or services that you may order online. Your continued use of the website will constitute acceptance of the Terms and Conditions, unmodified by you.

  2. Defects, Returns, Refunds & Guarantees

    1. Should you not be satisfied with your product purchased by from us by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the Consumer Protection Act are protected. As a gesture our commitment to you we have established a 'change of mind/ peace of mind' return policy, which is provided to you over and above the rights you have in terms of the Consumer Protection Act. In terms of this returns policy, we may consider replacing goods purchased with us within 14 days from the date of purchase if such goods are returned in their original condition and packaging. We regret that due to copyright laws and the nature of the goods, licensed software and games cannot be returned unless defective.

    2. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition.

  3. Age Restriction On Sales

    1. Certain of our products bear age restrictions. It is your responsibility to ensure that you and/or the person for whom you may be buying the product, meet(s) such age restrictions (including, inter alia, games, DVD's and Videos) and that these restrictions are observed. Accordingly, you indemnify Incredible Connection and its affiliates from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the website registration process.

    2. No transaction concluded between Incredible Connection and a person under the age of 18 shall be binding upon Incredible Connection unless written consent thereto is received by Incredible Connection from your parent or legal guardian. Incredible Connection therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.

  4. Sales Records

    1. Full sales records regarding the transactions between you and Incredible Connection shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.

  5. Governing Law And Jurisdiction

    1. This website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the 'Disputes' clause of these Terms and Conditions, you and Incredible Connection submit to the non-exclusive jurisdiction of the South African courts.

  6. Privacy

    1. Incredible Connection shall take all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA), a copy of which may be downloaded from:

    2. You hereby grant Incredible Connection permission to electronically collect, store and use your personal information provided by you to Incredible Connection, and for Incredible Connection to utilise cookies to collect such information, so that it may be is collected, stored and used for the following purposes:

      1.  to greet you when you access the website;

      2. subject to your consent, to inform you of facts relating to your access and use of the website;

      3. subject to your consent, to inform you about competitions and special offers from Incredible Connection and/or its partners / affiliates;

      4. to compile non-personal statistical information about browsing habits, click-patterns and access to the website;

      5. to verify your identity when transacting on the website; and

      6. to ensure that the goods are received by the addressee.

    3. Incredible Connection shall not disclose your personal information unless:

      1. you consent thereto; or

      2. through due legal process.

    4. Incredible Connection may compile, use and share any information that does not relate to any specific individual; and

    5.  Incredible Connection owns and retains all rights to non-personal statistical information collected and compiled by Incredible Connection.

  7. Security

    1. Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that Incredible Connection suffers any damage or loss.

    2. You agree and warrant that your log-in name and password shall:

      1. be used for your personal use only; and

      2. not be disclosed to any third party.

    3. You allow Incredible Connection to take all reasonable steps to ensure the integrity and security of the website and back-office applications.

    4. All credit card transactions are encrypted and handled by a third party Supplier called Setcom (Pty) Ltd. Incredible Connection's registration documents and the website's registered domain name are checked and verified by GeoTrust Incorporated.

  8. Changes To Agreement

    1. Incredible Connection may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.

  9. Dispute Resolution

    1. Should a dispute arise between you and Incredible Connection on any matter arising out of these Terms and Conditions, and the matter is not resolved through the Customer Relations Department of Incredible Connection within 1 (one) calendar month to your satisfaction, then you are at liberty to submit your complaint to the National Consumer Commission (the "NCC").

    2. Should such dispute be outside of the jurisdiction of the NCC, such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa which rules can be downloaded at

  10. Address For Notices

    1. Incredible Connection chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the Oaks, 6 Mellis Road, Rivonia, Johannesburg, South Africa, with a copy to be sent to [email protected].

  11. Term of these Terms and Conditions

    1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

  12. Copyright And Other Intellectual Property Rights

    1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Incredible Connection from time to time, for so long as the website exists and is operational, Incredible Connection being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

  13. Electronic Communications

    1. When you visit the website or send e-mails to Incredible Connection, you consent to receiving communications from Incredible Connection electronically and agree that all agreements, notices, disclosures and other communications sent by Incredible Connection satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".

  14. Hyperlinks, Framing And Other

    1. Hyperlinks provided on this website to non-Incredible Connection sites are provided as is and Incredible Connection does not necessarily agree with, edit or sponsor the content on such web pages.

    2. No person, business or web site may frame this site or any of the pages on this website in any way whatsoever.

    3. No person, business or web site may use any technology to search and gain any information from this website without the prior written permission of Incredible Connection. Such permission could be obtained from [email protected]

    4. No person, business or website may circumvent our technology in any way, knowingly or unknowingly to their advantage. This may result in your order being cancelled or further action be taken to compensate JD Group Consumer electronics and Appliances division for any damage or harm caused by any such action.

  15. Payment Options

    1. Incredible Connection Products, Price & Availability

      1. All pricing displayed on the website is inclusive of the current South African VAT, is in South African Rands Only and is subject to price changes and may change without any warnings or notifications. Stock availability Stocks of all goods on offer are limited. Incredible Connection shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Incredible Connection be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Incredible Connection will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy ("Refund Policy") Should a product become Sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees, we cannot supply products that have been marked as sold out.

      2. Errors Please note that although Incredible Connection endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to Incredible Connection for a full refund within 7 days of delivery. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).

      3. Demo units are shop spoiled units that have been used in our stores, they come with the full supplier warranty.

      4. Special order products are products that may be purchased online only. Special order products must be paid for in full before your order can be shipped. The turnaround time for special order deliveries are 3-5 working days.

      5. Image Disclaimer: Where products are displayed with compatible devices, these devices will not be included as part of the sales price unless specifically identified as part of a product bundle. In all other cases images are shown to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.

    2. Agreements of Sale

      1. Placing a product in a shopping basket without completing the purchase cycle does not constitute:

        1. an agreement of sale; and/or

        2. an order for such product, and as such, Incredible Connection may remove such product from the shopping basket if stock becomes unavailable and you cannot hold Incredible Connection liable if such product is not available when the purchase cycle is completed at a later stage.

      2.  An agreement of sale only comes into effect if and when:

        1. you electronically submit a completed order for one or more products in your shopping basket; and

        2. payment is either authorised, or received by Incredible Connection in its bank account.

    3. Termination of Sales & Cancellation of Orders

      1. By Incredible Connection: Incredible Connection reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Incredible Connection, in whole or in part, on notice to you. Incredible Connection shall only be liable to refund monies already paid by you (see Incredible Connection's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.

      2. By You: Save for certain exceptions, and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.

      3. Collect and pay in store; where you have selected to collect and pay for your order in-store, please allow the store to check that your items are ready for collection. You will receive an email when your order is "Ready to collect" Please collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not collected within 48 hours after receipt of the "Ready to collect" email notification.

    4. Amounts Payable by You

      1. Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.

      2. Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.

      3. Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.

      4. Import Duties Import duties may be payable by recipients of goods in foreign countries. Incredible Connection does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.

      5. Errors Incredible Connection shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges, Incredible Connection will not be obliged to sell products at such incorrect prices and/or delivery charges, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.

    5. Payment Methods

      Subject to the exceptions listed below, your payment for any products ordered from Incredible Connection must be made to Incredible Connection's bank account in any one of the following ways:

      1. Credit card payments

        1. The website only accepts (3D Secure) South African bank issued Credit Card payments which include Visa and Master card. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If bank's authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settle by incredible connection are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.

        2. 3D Secure: We are proud to introduce a more secure online shopping experience for you! Registration with 3D Secure is required when shopping online with us as a 3D secure merchant and no username and password to remember anymore. You will now receive a One-Time-Password (OTP) that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online, but are concerned about the risks that may be involved. This is why we a deploy technology, such as 3D Secure, which has been designed to protect you while you shop.

      2. Bank deposits & Electronic Funds Transfer 

        Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into Incredible Connection's bank account which is subject to the following Terms and conditions:

        1. the full amount must be paid as per your order request within 48hours of placing your order;

        2. your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order

        3. for a direct deposit, the deposit must be in cash and in SA Rand only, (no other currency will be accepted)

        4. No cheque deposits are accepted

        5. your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order

        6.  please email a copy of your deposit slip/transfer to [email protected]

        7. your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in Incredible Connection's account and on condition that your deposit slip has been mailed to [email protected]

        8. depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shipped

      3. Click and Collect, Pay and Collect Instore

        Should you select the Click and Collect option on completion of your order an instruction will be emailed to you. Please allow the store to check that your items are ready for collection. You will receive a "Ready to collect" email when your order is Ready for you to pay and Collect. Please pay and collect your order within 48hours after receipt of the "Ready to collect" email notification. Orders will be cancelled if not paid for and collected within 48 hours after receipt of the "Ready to collect" email notification.

      4. EFT Pro:

        1. On the successful completion of your EFT Pro you will receive an order confirmation email.

        2. When paying using PayU EFT Pro, the communication between you and your bank occurs as it normally would when you conduct an EFT.

        3. You will be redirected to the online banking login screen and will be prompted to login with your online banking credentials.

        4. You will receive a one-time pin which you would need to enter to confirm payment.

        5. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted.). Incredible Connection cannot be held liable for any delays, cost associated to bank / admin charges and currency fluctuations.

        6. PayU EFT Pro merely facilitates the transaction between you and your bank. PayU does not store any online banking login details.

        7. Your delivery timeframe is dependent and will commence from the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes T&C's for info).

    6. Deliveries

      1. Incredible Connection delivers within the borders of South Africa only.

      2. The Delivery option only commencers once the order has been verified and settled

      3. An order will only be settled once payment has been received and "Verified"

      4. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

      5. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays

      6. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.

      7. ID may be requested upon delivery

      8. Same day delivery; This service is available throughout South Africa to Major Centres and will be affected by the same business day, (Monday to Friday, excludes weekends and public holidays) on condition that your order is placed and payment has been received before 10h00.

      9. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas. Should you live in an outlying area it may be more suitable to choose overnight or an economy delivery service

      10. Overnight: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Overnight Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

      11. Economy: This service is available throughout South Africa to Major Centres and will be affected within 3 to 5 working days, (Monday to Friday, excludes weekends and public holidays).

      12. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

      13. Free Delivery: This service is available throughout South Africa to Major Centres and will be affected within 5 to 10 working days, (Monday to Friday, excludes weekends and public holidays).

      14. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

      15. Next Day: This service is available throughout South Africa to Major Centres and will be delivered, (Monday to Friday) on condition that your order and payment confirmation is received before 12h00. Orders received after 12h00 on a Thursday will be delivered on Monday and orders received after 12h00 on a Friday up to Sunday will only be delivered on the Tuesday thereafter. Next Day Deliveries excludes weekends and public holidays, and when an order has been placed on or before a weekend or public holiday. A delay of up to 24 hours may be experienced on shipments to or from any Outlaying Delivery Areas.

    7. Purchasing Televisions.

      1. A valid TV license will be required in order to complete your purchase of this product.

      2. You will also be required to email / fax us an electronic copy of the TV license holder's SA ID Book and TV license, before we can dispatch your order.

    8. Shipping

      1. the Delivery option only commencers once the order has been verified and settled

      2. An order will only be settled once payment has been received and "Verified"

      3. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

      4. The same day delivery option needs to be paid for and "Settled" by 10:00 am to be received the same day, if "Settled" after 10:00 am It will be delivered the following day. Same day delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area

      5. The overnight delivery option needs to be paid for and "Settled" by 3:00 pm to be received the following day, if "Settled" after 3:00 pm It will be delivered the 2nd day. Overnight delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area

      6. i.e. If an order is placed with the "same day delivery" option today but paid for or verified 3 days later before 10:00am. You will receive it on the third day, if it is paid for or verified after 10:00am on the third day you will receive it on the fourth day.

      7. Deliveries are done between 8 am and 5 pm on weekdays and not on Weekends or public holidays

      8. All deliveries are done by RAM Hand-to-Hand Couriers or a techxpert agent.

      9. ID may be requested upon delivery

  16. Pre-Order Terms And Conditions

    1. Application of terms and conditions. The terms and conditions laid out herein applies to all items pre-ordered online at Incredible Connection (, and is subject to our standard Terms & Conditions as listed on this website. You, the Customer, enters into the following 'Pre-Order' agreement with Incredible Connection a division of Connection Group Holdings Limited Reg No:1997/005390/06:

    2. The Spirit of Fair Play. Because we pride ourselves in our customer service, diverse range of products and ability to meet the ever-growing consumer demands, we have allowed the pre-ordering of products on our website. The pre-ordering system essentially gives customers peace of mind that newly launched products can be secured before the official launch date thereby avoiding disappointment on or after the day. There are however times when unethical customers may try to take advantage of us and/or our systems so it is necessary to lay down the ground rules so that arguments can be prevented and/or resolved. We therefore would like to officially lay down the following ground rules for pre-ordering.

    3. Minimum Deposit. A minimum deposit (as advertised on the website) will be required for pre-orderable items from time to time. Pre-orders must be secured with 100% upfront payment, before delivery. A pre-order is considered secured only when the appropriate amount for deposit or full pre-payment is made. "Secured" means that we will to the best of our ability attempt to secure the relevant stocks, to fulfil the order. It does not mean that pre-orders will be fulfilled 100% of the time, as occasionally there are circumstances beyond our control, but rest assured that we will fulfil all pre-orders 99.9% of the time.

    4. Settling the Balance. Please be advised that Incredible Connection will be contacting you prior to the launch date to arrange for the settlement of the outstanding balance as per the advertised purchase price. We do however urge our customers to pay the full purchase price up-front so as to avoid the potential inconvenience of settling the outstanding balance before the launch date.

    5. Maximum order quantities. To protect our Customers from unscrupulous elements who attempt to profit from limited stock and market demands, we restrict Customers' pre-orders to a limited number of units per product ordered. This ensures that everyone gets their fair share.

    6. Pre-order status. All pre-orders are subject to stock availability. Sometimes manufacturers and suppliers are unable to stick to a delivery schedule and sometimes they are unable to fulfil their promise on quantities. However, to the best of our ability, we will only work with dependable, reliable and timely suppliers to protect your interests. Fortunately, these incidents are few and far between. For items for which severe shortage occurs, we will revert to the fairest basis which is first-pre-ordered, first-served. So it always pays to be quick and decisive when it comes to pre-ordering. Please note that the expected launch dates are subject to change at the manufacturer's discretion.

    7. Changing your pre-order or cancelling it. In the event of changes to the advertised pricing, features or product offerings, the Customer will be notified and given an opportunity to continue, cancel or amend his/her pre-order. Refunds, changes and cancellations will only be possible for pre-orders that haven't been shipped to the Customer. Please allow for a potential variance, between the estimated pre-order price and the actual final retail price. The variance is usually applicable to imported items for which foreign freight, currency exchange rate fluctuations and of course, taxes. This usually works both ways, both for price increases and lower prices, subject to the final expenses incurred in importing the items.

    8. Deliveries & Part Shipment. Deliveries of pre-orders will generally be concluded within 72 hours of the advertised launch date, we will however endeavour to have your product delivered as close to the advertised launch date as possible, ensuring that you are one of the first to have the product. In the event of part shipment (partial shipment) as requested by the Customer, he/she will be liable for all the associated delivery charges.

    9. Collecting your pre-order. Customers will be permitted to collect their pre-orders at their self-appointed store.

    10. Returns, Refunds and Exchanges. Incredible Connection reserves the right to provide refunds for orders that it no longer wishes to support/accept/fulfil. Please refer to the Returns, Refunds & Exchange Policy as listed on our website.

    11. Determination of policies. At all times, Incredible Connection reserves the right to make any changes on all amendments, descriptions, updates, variations, assortments/bundles, prices, discounts etc., as it may deem fit, at its own discretion.

    12. Applicability. Incredible Connection will enforce all policies stated on its website at all times. Customers are advised to be mindful of the rules and regulations, terms and conditions of their purchases as per the policies listed here.

  17. Promotions And Competitions

    1. Products and Promotions may not be available at all our outlets, especially our E-stores and our Vodacom World outlet. Kindly contact our call centre on 0860 011 700 to assist with product availability. All items, unless specified otherwise may be ordered online

    2. Terms and Conditions for Online Promotional Offers

      1. These are the standard terms and conditions for promotional offers conducted or promoted by JD Consumer Electronics and Appliances t/a Incredible Connection

      2. Your - participation in the promotional offer; and/or

      3. fulfilment of the conditions pertaining to a promotional offer; constitutes your binding acceptance of these terms and conditions.

    3. Entrance criteria:

      Offer is exclusive to Incredible Connection online purchases (

    4. Stocks are limited.

    5. Customers should log on the Incredible Connection website by strictly using their specific user login details. Use of other person's login detail will disqualify your order.

    6. Online purchases made through several logins and using the same card will disqualify the order.

    7. Stocks are exclusively limited to 1(one) customer per advertised product/unit.

    8. Any other online purchases, which are conducted contrary to the requirements of these terms and conditions, will be cancelled and customer will be refunded should their order be cancelled/ disqualified.

    9. Incredible Connection reserves the right to restrict and/or decline sales to traders and dealers.

    10. The online purchase price has been reduced only for the purpose of this online promotional offer.

    11. Prices will return to their standard price on the expiry of this promotional offer or should the limited stock be sold-out.

    12. It is your responsibility, as a participant, to ensure that any information which you provide in respect of this promotional offer is accurate, complete and up to date.

  18. Trade-In Terms And Conditions

    1. Customer to have valid SA ID doc or drivers licence

    2. Device needs to at least 20% Charged

    3. Trade in value is based on the following grading criteria

    4. 100% - Working (general wear and tear is acceptable)

    5. 75% - Broken Screen - Broken LCD, Frozen touch screen, Pixel damage, yellow discolouration on screen and dead pixels

    6. 90% - No power - does not switch on, water damaged

    7. 35% - Physical Damaged - Cracked Plastic and glass screens, large scratches, dents and cracked casing, swollen battery

    8. Value of trade-in to be loaded on an Incredible Connection Gift Card

    9. Standard IC terms and conditions around the gift card

    10. No charger is required for a trade in

    11. Consumers to give consent to have IMEI numbers will be checked via TransUnion and Checkmend for blacklisting

  19. Vodacom Contracts

    1. Please note that all Vodacom contracts advertised are applicable to New contracts only and do not apply to upgrades which may be charged at a different rate to that of new contracts. Please note that additional terms and conditions may be applied by Vodacom as part of their approval process.



  1. Ster-Kinekor Theatres a division of Primedia (Pty) Ltd. and/or each and any of its respective members, employees, contractors, sub-contractors, agents, workmen or representatives (hereinafter referred to as "the Company") do not accept responsibility or liability for any damage, loss, claim, or other liability or expense of whatever kind or nature, - consequential, special, or otherwise - whether for death, personal injury, loss, damage to property or otherwise, including but not limited to medical claims & legal expenses, regardless whether such injury, loss or damage results from the negligence or wilful act of the Company or from any other cause whatsoever and any person entering these premises and any parent and/or guardian of a minor child entering the premises hereby indemnifies the Company against any such claim as aforementioned and from any cause whatsoever that may be instituted against the Company. 

  2. All customers enter our premises at their own risk. 

  3. Each e-voucher can only be used once by the person to whom it is issued for admission & is redeemable at any Ster-Kinekor Theatres in South Africa except Cine Prestige, IMAX and for any movie except 3D movies. 

  4. Each e-voucher can be redeemed at the ticket counter and SST's (self-service terminals) but not via Ticketline, or the Ster-Kinekor Theatres web or mobi sites. 

  5. Each e-voucher is valid for 3 (three) years and will expire on redemption or on the stipulated expiry date, whichever is the earlier. 

  6. The person to whom the e-voucher number and/or password is issued is responsible for its safe-keeping. Lost or stolen e-vouchers will not be replaced. This may include inadvertent deletion, forwarding or access of the correspondence containing the e-voucher. 

  7. E-vouchers will not be accepted if the e-voucher number is invalid or cannot be found within the Ster-Kinekor Theatres system. 

  8. The e-voucher cannot be utilised in conjunction with any other special, promotion and/or discount and /or any club offerings. 

  9. Only authorised e-vouchers will be accepted. 

  10. Ster-Kinekor Theatres reserves the right to withdraw or cancel any of or all the e-vouchers for any reason at any time. 

  11. All vouchers, purchases of tickets and food/beverage items are subject to Terms & Conditions and our Admission Terms which form part of these Terms. 

  12. All purchases include VAT at 14%. 

  13. No refunds on vouchers, tickets and/or food items purchased shall be made. 

  14. Ster-Kinekor Theatres shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any e-voucher or any failure or inability by the customer to use an e-voucher for any reason. 

  15. E-vouchers cannot be redeemed for cash in part or in whole, is non-refundable or exchangeable and must not be sold or offered for resale or used for advertising, promoting or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods and/or services (including loyalty/rewards programmes), either by the original purchaser or any subsequent bearer, unless Ster-Kinekor Theatres' prior written consent is obtained. If the e-voucher is used in breach of these terms & conditions, the e-voucher may be cancelled without a refund and the bearer of the e-voucher may be refused admission. 

  16. Food which has not been purchased from Ster-Kinekor Theatres' concessions counter on the specific premises may not be brought into or consumed on those premises. Only food/drinks purchased at the specific premises may be consumed within the premises. In cinemas where Ster-Kinekor Theatres sells alcoholic drinks, these may only be consumed within the licensed area. Customers are required to observe all 'No Smoking' restrictions and the smoking regulations. 

  17. Customers accept and acknowledge that due to the nature of Ster-Kinekor Theatres' business, the cinemas will not be properly lit during a performance. Further, walkways and stairways may not be lighted after the stated starting time of-, and during, a performance. Customers hereby indemnify Ster-Kinekor Theatres for any injury or loss resulting from their failure to be seated prior to the stated starting time of a performance and for their failure to remain seated for the duration of a performance. 

  18. Save where no specific allocation is made, customers must ensure that they sit in the seats that have been allocated to them. If a customer refuses to sit in his or her allocated seat, Ster-Kinekor Theatres' management will be entitled to insist that the customer leave our premises. 

  19. It is your responsibility to be aware of and to adhere to age restrictions that are applied to films and/or events. 

  20. Ster-Kinekor Theatres reserves the right to vary, amend and/or add to these terms & conditions. Please contact Ticketline on 0861MOVIES (668437) (Standard rates apply - free minutes do not apply) should you have a query or complaint. To see the full & latest Terms & Conditions or for movie information, a list of cinema locations, show-times and trailers please visit or



The virtual marketplace and is owned and run by SA Florist (Pty) Ltd, registration number 2014/113750/07, a company incorporated in the Republic of South Africa (hereinafter referred to as "SA Florist").

The Service offered in the virtual marketplace is, for purposes of these Terms and Conditions, a flower, gift and related products marketplace that enables Vendors and Customers to trade in these products through a secure and convenient platform.

These Terms and Conditions between SA Florist and the Customer govern the provision of this Service by SA Florist to the Customer and by accepting the Terms and Conditions when registering as a Customer in the virtual marketplace, the Customer agrees to be bound by the Terms and Conditions. The Terms and Conditions is a legally binding document.

SA Florist reserves the right to change modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this virtual marketplace. It is the Customer's obligation to periodically check these Terms and Conditions on the virtual marketplace for changes or updates. The Customer's continued use of this virtual marketplace following the posting of changes or updates will be considered notice of the Customer's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Your account

To order product with us, you must be over eighteen years of age. You agree and guarantee that the username and password you use to log in is for your personal use only, and will not be passed on to any third party. You will immediately notify SA Florist in writing of any unauthorised use of your account, or other account-related security breach of which you are aware.

Product availability

All images, descriptive matter, specifications and advertising on our virtual marketplace are for the sole purpose of giving an approximate description of the products. Due to the nature of the flowers and florist's handiwork, final delivered items may differ from the images shown on this virtual marketplace due to non-availability; the delivering florist may also substitute flowers, greenery, filler, container or accessories without notice to the Customer.

Order processing

Order processing begins when we receive a confirmed order and full payment. When orders are placed on a weekend or public holiday the order will be processed on the next working day.

Pricing and Payment Options

All transactions will be processed in South African Rands (ZAR). SA Florist endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and delivery charges (on the day of delivery). SA Florist reserves the right to change pricing at any time without prior notice.

Payment for products on the virtual marketplace may be made by Credit Card, by Electronic Fund Transfer (EFT) or by Direct Deposit.

SA Florist accepts Visa, Mastercard, Diners Club and Amex credit cards. Credit card transactions will be processed for SA Florist via Virtual Card Services ("VCS"). All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the virtual marketplace's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.VCS is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. VCS Internet servers are protected by firewalls and intrusion detection systems.The Merchant (Omnom Web Solutions) does not have access to credit details. VCS continually reviews and enhances its security in line with technological changes.

If you choose to pay by EFT, you will have to load Online Florist Network as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. If you are paying via EFT from outside of South Africa, please be aware of the following: 1) you are advised to select your local currency as the payment currency in order to avoid charges; and 2) you are obliged to accept all fees levied on the transaction.  SA Florist will not accept liability for any fees incurred for international transactions.

Proof of Payment should be emailed to SA Florist on [email protected] to ensure your payment is confirmed and order dispatched as quickly as possible.

The SA Florist banking details are as follows:  Bank: FNB; Branch Code:258605; and Current Account No: 62328305447.


Delivery time is dependent on product stock availability.

Orders will be delivered any time between 9 am and 5 pm. Any specific delivery times requested on an order form cannot be guaranteed.

When orders are placed on a weekend or public holiday, the order will be processed on the next working day. Same day deliveries are not guaranteed. Should we have stock available, orders will be dispatched on the same day provided payment is validated/received before 13h00 on the day.

Every effort is made to effect delivery of your order timeously, however, unforeseen circumstances may cause delays. Should we be faced with such an occurrence, SA Florist will contact you via email and provide a revised delivery schedule.

Our rule of thumb is that if an address cannot be found on a standard GPS then we reserve our rights to make alternate arrangements with the recipient to ensure that the product is delivered to them.

If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which are not received.

You agree that if a recipient is unavailable at the given address, the delivering outlet can leave the product with a neighbour / co-worker / leave a calling card / leave a voice message or coordinate with the recipient to re-attempt delivery, depending on what is most applicable to the circumstances.

If the delivery person is not allowed to deliver the flowers or gifts directly to the recipient for orders to be delivered to hospitals, hotels and business addresses, the delivery will be left at the reception desk, which will constitute successful delivery.

Refunds/Returns Policy

When payment has been made, your right to a refund is limited by our Terms and Conditions.

In the event that we are unable to supply the flower product ordered or any substitute flower product, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and no later than 30 days after the intended delivery date.

Neither ourselves, nor any courier or carrier service that we use shall be liable for any failure to perform, where such failure or delay results from any circumstances outside of our reasonable control; these circumstances to include but not be limited to any adverse weather conditions such as snow, flood, extreme winds, fire, explosion, accident, traffic congestion, obstruction of any private or public highway, riot, terrorism, act of God, or from any industrial dispute or strike.

In the event of a complaint, SA Florist and its affiliates reserve the right to refund or replace depending on the circumstances, provided that the complaint was reported within 36 hours  from 5pm on the requested delivery date.  Due to the nature of flowers and the responsibility of the recipient to care for them once delivered, no complaints will be accepted after this deadline has been reached. Complaints must be accompanied by a photograph of the product that is the cause of the complaint.

Vouchers, Coupons, Promotions & Competitions

SA Florist reserves the right to withdraw any and all discount vouchers, promotional offers or discount bundles issued by ourselves without any prior notice or compensation offered. Our vouchers do not carry a cash value and cannot be exchanged for cash. We reserve the right to suspend your account or voucher should we suspect fraudulent activity. R50 off vouchers can only be used once and are only valid if you have "liked" our Facebook fan Page. Promo vouchers are only applicable to Arrangements, Bouquets and Hamper orders that exceed a value of R200 (excluding delivery) and can only be used once. SA Florist 's decisions are final and no negotiation will be entered into in this regard.

Use of Virtual marketplace

You may only use this virtual marketplace to browse the content, make legitimate purchases and shall not use this virtual marketplace for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.

This virtual marketplace and the content provided in this virtual marketplace may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorised use of this virtual marketplace and/or the materials contained on this virtual marketplace may violate applicable copyright, trademark or other intellectual property laws or other laws.

Users are prohibited to attempt any violations to the security of SA Florist including, but not limited to an attempt to interfere with the host or network by submitting a virus to the virtual marketplace, overloading or spamming, forging of TCP/IP packet header or any part of the header information in any email or newsgroup posting or by accessing information not intended for such user or logging into a server or account which the user is not authorised to access.

Users are prohibited from posting any information onto the SA Florist virtual marketplace that is obscene, offensive, vulgar, defamatory, threatening, harassing, abusive, hateful, racist, sexist, discriminatory, of a menacing character or embarrassing, or which may cause annoyance, anxiety or inconvenience to another user or any other person or entity; post a sexually-explicit image or statement; post advertisements or solicitations of business; post chain letters or pyramid schemes or that impersonates another person.

Should any of the Terms and Conditions be breached by a user, SA Florist, at its sole discretion reserves the right to suspend, alter or terminate user registration and access to the virtual marketplace.

Limitation of Liability

The contents of this virtual marketplace are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

SA Florist will use our reasonable endeavours to maintain the virtual marketplace. The virtual marketplace is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the virtual marketplace or because of a failure, suspension or withdrawal of all or part of the virtual marketplace due to circumstances beyond our control.

SA Florist assumes no responsibility for errors or omissions in the contents on the virtual marketplace.SA Florist furthermore does not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of the contents.

SA Florist shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if SA Florist have been informed of the possibilities of such damages. SA Florist cannot assume any obligation or responsibility in this regard.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this virtual marketplace. All the information provided in the online forms on the virtual marketplace is required to personally identify users that subscribe to this service. The information will not be used for anything other that what is stated in these Terms and Conditions. None of the information will be sold or made available to any third parties.

The virtual marketplace may collect by way of cookie and tracking technology certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Virtual marketplace; the pages that you access while at the virtual marketplace and the Internet address of the virtual marketplace from which you linked directly to our virtual marketplace. This information is used to help improve the Virtual marketplace, analyse trends, and administer the virtual marketplace.

We may need to change this policy from time to time in order to address new issues and reflect changes on our virtual marketplace. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an e-mail.


You agree to indemnify SA Florist fully and on demand against any liability, penalty, claim, loss, cost or damages suffered by SA Florist where attributable to any wrongful act or omission by you or any person making use of your SA Florist account at any time or arising in any way as a result of a purchase made by you on the SA Florist virtual marketplace.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other virtual marketplaces or resources. You acknowledge and agree that we are not responsible for the availability of such external virtual marketplaces or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such web virtual marketplaces, including (without limitation) any advertising, products or other materials or services on or available from such web virtual marketplaces or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external virtual marketplaces or resources.


We have the right, but not the obligation, to monitor any activity and content associated with the virtual marketplace. We may investigate any reported violation of these Terms and Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the virtual marketplace).


Any and all copyright relating to the virtual marketplace, including these Terms and Conditions, is held by SA Florist. All rights not expressly given are reserved. You may download, view and print content from this site only for private and non-commercial ends. All content, trademarks and data on this virtual marketplace, including but not limited to software, databases, text, graphics, icons, links, private information, designs and agreements, are the property of or under licence of SA Florist. As such they are protected by local and international legislation and agreements.


Should any part of these Terms and Conditions be held by a court of competent jurisdiction to be unenforceable, the validity and enforceability of the remainder of the Terms and Conditions shall not be affected.

Users' use of this virtual marketplace is solely at users' own risk and subject to all applicable laws governed by South Africa. Should users outside of this jurisdiction access the virtual marketplace, they do so at their own risk and are responsible for compliance with applicable local laws and regulations.

These Terms and Conditions constitute the whole agreement between the parties and no party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein.

Any indulgence of whatsoever nature granted by SA Florist shall not be construed as a waiver or variation of any of our rights or remedies.

Contact Details

Physical address: A109, The Woodstock Exchange, 66 Albert Road, Woodstock, 7925

Email:[email protected]

Telephone number: 087 231 0319

For more information about how to order, special order requirements and other payment options, please call our support team on number to follow or email us at [email protected]


NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN THIS CONTEST (or the "Promotion"). A purchase will not improve chances of winning. By entering this Promotion, entrants accept and agree to be bound by these Terms and Conditions. You have not yet won. Winning a prize is contingent on fulfilling all requirements set forth in these Terms and Conditions. Any violation of these may result in disqualification, without notice to the violator. All decisions of the Sponsor are final and binding in all respects.

  1. All SAFLORIST promotions or competitions are in no way sponsored, endorsed, administered by, or associated with Facebook, Google +, Instagram, Pinterest, Twitter or YouTube. You are providing your information to SAFLORIST and its partners and not to the abovementioned. The information you provide will only be used for marketing and to contact you if you are a winner. All marketing correspondence has the option to opt out at any time.

  2. Social Media winner announcements will be made on a date specified for each competition. The winners will be chosen based on the relevant competition terms and conditions.

    The selected winners will need to agree in writing upon winning the prize to at least two of the following options: three (3) Facebook posts with images, three (3) Tweets or three (3) Instagram posts, tagging both SA Florist and in all posts and tweets.  Should a winner only have one of these social media platforms in use, the amount will increase to six (6) Facebook post or tweets or Instagram posts. The prize will be automatically forfeited should this not be agreed to in writing beforehand.

    If a potential winner cannot be located or does not respond within fourteen (14) days, the prize will automatically be forfeited. Except where prohibited, acceptance of prize constitutes winner's consent to the use of his/her name, likeness and biographical data for advertising and promotional purposes without additional compensation. Prize is not redeemable for cash.

  3. Eligibility: NO PURCHASE IS NECESSARY. Entrants of all ages can enter but any destination prize winner(s) under the age of 18 must be accompanied by an adult on their destination prize trip. This promotion is open to residents worldwide except for the following and their employees, contractors and their families of SA Florist.

    All national, provincial and local laws apply. Void where prohibited. All state and local taxes are the winner's sole responsibility. By accepting the prize, winner waives the right to assert as a cost of winning said prize, any and all costs to redeem said prize and any and all liability that might arise from redeeming or seeking said prize. Winner may be required to show proof of age and residency. 

  4. To Enter the SA Florist Social Media competitions please refer to each relevant competition for terms and conditions.

    Entries displaying or containing profanity or that are obscene, and all incomplete entries, will be disqualified and/or deleted. Entries found to be part of link exchanges, liking vote engines will be disqualified and/or deleted.  SA Florist will act as moderators of the user-generated content and will exercise discretion in their performance thereof. The user-generated content may be used by SA Florist across all of SA Florists online properties - including SA Florist's various Social Network platforms - and all entrants give their express permission for SA Florist to do so. Entries must meet all relevant eligibility requirements listed herein. SA Florist's decision on the winners will be final. The only entries that will be considered as valid are those entered during the relevant competition period and which satisfy the abovementioned criteria. No entry will be accepted or deemed valid if it is submitted through any other means. Only completed entries will be eligible for the prize.

    All entries received after the end of the Promotion Period will be void and will not be eligible for the prize. Entry materials are automatically null and void if not obtained through the authorized channels or if any part is late, incomplete, illegible, or contains typographical or other errors. The Sponsors have no obligation to notify the participant of the disqualified entry. All entries submitted become the property of the Sponsors and will not be returned.

    All decisions of the Sponsors are final and binding in all respects.

    The Sponsors are not required to review or respond to any correspondence received from an entrant regarding the Promotion.

    The Sponsors, prize suppliers and any and all Internet server(s) and access provider(s) and prize providers (collectively, "Promotion Entities"), and each of their respective affiliates, subsidiaries, parent corporations and advertising and promotional agencies, and all of their officers, directors, shareholders, employees and agents (collectively, "Releases") are not responsible for: any incorrect or inaccurate entry information; human errors; technical malfunctions; failures, omissions, interruptions, deletions or defects of any telephone network, computer online systems, computer equipment, servers, providers, or software, including without limitation any injury or damage to participant's or any other person's computer relating to or resulting from participation in the promotion; inability to access the entry site or any web pages thereof; theft, tampering, destruction, or unauthorized access to, or alteration of, entries; data that is processed late or incorrectly or is incomplete or lost due to telephone, computer or electronic malfunction or traffic congestion on telephone lines or the Internet or any web site (including the entry site) or for any other reason whatsoever; typographical, printing or other errors; or any combination thereof. Proof of entering information at entry site is not considered proof of delivery or receipt. Illegible, incomplete, and duplicate entries will be disqualified. All entries become the property of the Sponsors and will not be acknowledged or returned. Acceptance of prize also constitutes permission to use winner's name, biographical information and/or likeness for Sponsor's promotional and/or advertising purposes without notice or compensation.  False, fraudulent or deceptive entries or acts shall render entrants ineligible. By entering the promotion, entrants affirm that they have read and accepted these official rules. The voting shall be governed by and construed in accordance with the laws of South Africa. By entering the promotion, entrants hereby submit to the jurisdiction and venue of the courts of South Africa, and waive the right to have disputes arising out of the subject matter hereof adjudicated in any other forum. Any entry information collected from the promotion shall be used only in a manner consistent with the consent given by entrants at the time of the entry, with these official rules.

  5. Limitations on Liability: Sponsor shall not be liable to winners or any other person for failure to supply the prize or any part thereof, by reason of any acts of God, any action(s), regulation(s), order(s) or request(s) by any governmental or quasi-governmental entity (whether or not the action(s), regulation(s), order(s) or request(s) prove(s) to be invalid, equipment failure, terrorist acts, earthquake, war, fire, flood, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal), labor or material shortage, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, or any other cause beyond Sponsors' sole control. Sponsor shall not be responsible for any cancellations, delays, diversions or substitutions or any act or omissions whatsoever by the air carrier(s), hotel(s), or other transportation companies or any other persons providing any of these services and accommodations to passengers including any results thereof such as changes in services or accommodations necessitated by same. Sponsor shall not be liable for any loss or damage to baggage.

    If contestants are entering electronically and this promotion is not capable of running as planned, or if this promotion or any web site associated therewith (or any portion thereof) becomes corrupted or does not allow the proper promotion entry or processing of entries in accordance with these rules, or if infection by computer virus, bugs, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes, in the Sponsors' sole opinion, corrupts or affects the administration, security, fairness, integrity, or proper conduct of this Sweepstakes, the Sponsors reserve the right, at their sole discretion, to disqualify any entrant implicated in such action and/or to cancel, terminate, modify, or suspend this promotion or any portion thereof. ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEB SITE (INCLUDING THE ENTRY SITE) OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROMOTION IS A VIOLATION OF CRIMINAL AND/OR CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSORS RESERVE THE RIGHT TO SEEK DAMAGES AND OTHER REMEDIES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW.

    Sponsors may, in their sole discretion, suspend, modify, or terminate the Promotion. If the Promotion is terminated before the end of the Promotion Period, the Sponsors may, in their sole discretion, select a Winner from all eligible entries received as of the termination date

    The use of any device to automate the entry process is prohibited.

  6. Personal Information: The personal information collected through this promotion will be used by SA Florist and its partners for marketing purposes only. All correspondence will carry the option to opt out at any time. The information collected will not be sold or made available in any way to any natural or juristic persons but those listed as SA Florist's Partners. .




This website is operated by Celcom. Throughout the site, the terms "we", "us" and "our" refer to Celcom. Celcom offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your Country or province of residence, or that you are the age of majority in your Country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. 


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal or provincial regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Celcom, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Celcom and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive The termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Unit E, Alphen West Square, Midrand, GT, 1685, South Africa.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at [email protected].