Prepaid and Easy to Own Win a Car Competition Terms and Conditions

CBU

Vodacom “Prepaid and Easy to Own Win a Car- Kia Picanto” Competition

Terms and Conditions:

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “Prepaid and Easy to Own Win a Car- Kia Picanto” Competition (the “Competition”) where one lucky customer can stand a chance of winning a Kia Picanto 1.0 when you buy a device on Easy to Own or purchase a phone on prepaid during the August deal period – from 8 August 2025 to 8 September 2025.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

Duration

  1. The Competition is open to all customers who purchase a device on Easy to Own or Buy a Prepaid phone with Vodacom from 06h00 on 8 August 2025 to 23h59 on 8 September 2025 (the “End Date”).
  2. The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

Prizes

  1. One lucky entrant stand a chance of winning a Kia Picanto 1.0. when you buy a device on Easy to Own or purchase a phone on prepaid during the August deal period – from 8 August 2025 to 8 September 2025.
  2. (Prize exclusions must be clearly stated, e.g. –
  • Vodacom shall solely determine the specifications and colour of the vehicles to be won and the Vodacom’s decision is final.
  • Vodacom shall not be liable for any manufacturing faults, recalls, damage or loss of or to any vehicle once handed over to a winner.
  • The cost and arrangement of licensing, registration and insurance of any prize is excluded. Winners must contact the KIA dealer that does the handover to arrange for the legal transfer of any prize and must arrange for third party insurance against damage or loss from the moment possession is taken of the prize.
  • Vodacom or Kia SA Corporate Fleet Services does not cover Insurance for the vehicle

Eligibility

  1. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
  2. The Competition is only open to natural persons 18 years and older. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
  3. Only entrants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
  4. Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to participate in this Competition.
  5. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.
  6. In the event that the user of the mobile phone (i.e. the participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  7. Qualifying participants must be at least 18 (eighteen) years of age, with a valid South African ID and a valid South African driver’s licence.

Valid Entry

  1. In order to stand a chance of winning in the Competition, -
  • (Explain how to enter the competition, e.g. -
    • Qualifying entrants must purchase a device on Easy to Own or purchase a phone on prepaid during the August deal period – from 8 August 2025 to 8 September 2025
  1. Participants are allowed to enter multiple times with multiple Easy to Own or Prepaid device purchases.
  2. Qualifying entrants must have completed RICA process on the Easy to Own or Prepaid SIM , activated the SIM card and recharged on Prepaid airtime or data.
  3. There are no additional charges for participating in the Competition apart from the standard data costs to upload a valid entry, as explained in clause 14 Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.
  4. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable. 
  5. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.

Prize draw

  1. The winner will be randomly selected on or after the End Date from all eligible entries who meet all the requirements set out in these Terms and Conditions. The verified winner will be notified within two (2) working days after he / she has been selected and verified as a winner.
  • Each Easy to Own purchase and Prepaid device purchase from 8 August to 8 September 2025 will count as one entry.
  • Winners will be drawn using a Randomizer process.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured and approved by Vodacom.
  2. Vodacom will share personal details of the respective winners, such as name and contact number with a Vodacom approved third party agency, who will notify the respective winners that they have won in the Competition, and you hereby agree to such disclosure as is necessary to effect prize fulfilment.
  3. Vodacom will use reasonable efforts to contact the winners via telephonically OR via SMS on the Easy to Own or Prepaid number/ SIM card that was activated with the qualifying purchase.
  4. Vodacom shall attempt to contact the winners for a period of 2 (two) normal working week days after their names and/ or IMEI numbers have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon.  Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
  5. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
  6. The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.
  7. Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
  8. The winners’ name and location will be displayed on vodacom.co.za/competition_winners and Vodacom Social Media platoforms – Meta Platforms. after a period of 2 (two) working days subsequent to notification of the winners.
  9. If only one winner in the competition: Vodacom shall request the winner’s consent in writing to his / her image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after he / she has been announced as the winner. The winner may decline the use of his / her image and/or likeness by Vodacom.

Prize Delivery

  1. All prizes will be sent with a courier service to the winners’ physical addresses only. No prizes will be delivered to a postal address.
  2. In order to effect arrangements required for the prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, contact number and physical address, with a Vodacom approved third agency KIA South Africa, for distribution of the prize items, and you hereby agree to such disclosure as is necessary to effect prize fulfilment.
  • The handover of the Kia Picanto to the winner will take place at the local Regional Vodacom Head office particular to that Region. The winner will be required to fins their own way to the Vodacom Regional Offices in the region in which the winner chooses to take delivery on a date specified by Vodacom to take delivery of the Vehicle.
  • A valid driver’s licence and proof of insurance will be required to take final delivery of the vehicle. The vehicle details for insurance will be supplied to the winner in advance to secure their own private insurance.
  1. No prize is transferable or exchangeable and may not be redeemed for cash.
  2. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.
  3. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prizes shall terminate.

Personal information

  1. User data collected via the Competition will not be used for any other purpose than for execution of the Competition.
  2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy,

https://www.vodacom.co.za/vodacom/privacy-policy/terms

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
  3. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into.
  4. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected. 
  5. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
  6. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
  7. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  8. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
  9. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  10. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Prepaid and Easy to Own Win a Car- Kia Picanto” Competition (the “Competition”) where one lucky customer can stand a chance of winning a Kia Picanto 1.0 when you buy a device on Easy to Own or purchase a phone on prepaid during the August deal period – from 8 August 2025 to 8 September 2025.
Page Title
Prepaid and Easy to Own Win a Car - Competition | Vodacom
Keywords
Prepaid and Easy to Own Win a Car, Prepaid, Easy to Own, Win a Car
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Terms and Conditions
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/vodacom/terms/competitions/prepaid-easy-to-own-win-a-car

Vodacom Fibre Black November Promotional Terms and Conditions

CBU

Vodacom Fibre Black November Promotional Terms and Conditions

Vodacom Fibre Broadband Black November Promotion Summary

These additional terms and conditions that are set out below shall apply to the Vodacom Fibre Broadband Black November promotional offer for an option to purchase specific additional devices as set out in 2.3 below in conjunction with the activation of a Vodacom Fibre Broadband Service order (“Add on Deal Promotional Offer”). The Add on Deal Promotional Offer shall be made available to New and Existing (Renewals included) Fibre subscribers that order (or already have a service) and subsequently activate (or are existing); a Vodacom Fibre Broadband Service from 7th November 2025 to 7th December 2025, both days inclusive (“Promotional Period”).

Vodacom Fibre Broadband Terms and Conditions

  1. The standard Terms and Conditions for the Vodacom Fibre Broadband Price Plans apply and are available at the following link:

http://www.vodacom.co.za/vodacom/terms/fibre/vodacom-fibre

Vodacom Fibre Broadband Black November Add on Deal Promotional Offer Terms and Conditions

  1. In addition to the Vodacom Fibre Broadband Terms and Conditions, the following additional terms and conditions shall apply for the Vodacom Fibre Broadband Black November Add on Deal Promotional Offer:

2.1 The Add on Deal Promotional Offer can be activated in conjunction with the following Fibre offers on existing services:

2.1.1 New orders, Existing Orders, Migrations, Contract Renewals and Relocations of the Vodacom Fibre Broadband Service.

2.2 Vodacom reserves the right to amend the terms of the Add on Deal Promotional Offer as required at any time during the Promotional Period. Such amendments will be duly communicated to the channels and customers and be available on the Vodacom website.

2.3 The deals and devices to which the Add on Deal Promotional Offer relates are as follows:

Product Description - TVsSubscription PM over 24 MonthsSubscription PM over 36 Months 
Samsung 65 inch UHDR 399R 269Valid TV License Required
Samsung 75 inch UHDR 449R 299Valid TV License Required
Samsung 55 inch QLEDR 349R 229Valid TV License Required
Samsung 65 inch QLEDR 479R 329Valid TV License Required
Samsung 75 inch QLEDR 629R 429Valid TV License Required
Product Description - GamingSubscription PM over 24 MonthsSubscription PM over 36 Months
PS5 Slim Digital + EA FC 26 + Cable Guy MiniR 449R 349
PS5 ProR 879R 599
Nintendo Switch 2R 549R 369
Lenovo Legion Go S (Ryzen 2 | 16GB RAM | 512GB Storage)R 549R 369
Product Description - WIFI MeshSubscription PM over 24 MonthsSubscription PM over 36 Months
2 x DecoR 60R 40
Product Description - SIM OnlySubscription PM over 24 Months
15GB Any + 10GB NightR 79
Flexi 230R 129
3GB 100Mins Top upR 199

*While Stocks Last

** The Add on Deal Promotional Offers are available on any Vodacom Fibre Broadband service contract term.

*** The Add on Deal Promotional Offer Contract Term and Fibre Service Contract Term are separate Independent Contracts

* *** 1 Deal Per Category Per Customer

2.4 The subscriber can select multiple Add on Deal Promotion Offers per Order but with 1 Category per order.

For clarity: 1 TV and 1 PS5 per Fibre Order can be selected. But 2 TVs and 1 PS5 cannot be selected. It is multiple categories per order with 1 device type per order. This is to ensure there are no credit vetting declines. The customer can first complete an Add on Deal Promotion Offer and then submit a new order for an Add on Deal Promotion Offer, subject to successful credit vetting.

2.5 The TV Add on Deal Promotional Offer is subject to successful credit vetting and the subscriber being an existing fibre customer or entering a new fibre contract on any contract term. The customer must have a valid TV license to be eligible to purchase a TV Add on Deal Promotional Offer.

For Clarity: The customer can be an existing or new customer on any contract term. The TV deal can be on a 24 month or 36 month contract and this runs independently of the Vodacom Fibre Broadband Service contract term.

2.6 The TV Add on Deal Promotional Offer has a specific voucher redemption process that the customer will need to follow to have the TV delivered.

For clarity: Vodacom will deliver a voucher to the customer and upon confirmation of a valid TV license and redemption of the TV voucher, the supplier will deliver the TV to the customer.

For the avoidance of doubt, the onus is on the customer to ensure they have a valid TV license prior to purchasing the TV Add on Deal Promotional Offer.

2.7 The Add on Deal Promotional Offer on the other deals and devices (PS5, Deco and SIMs) is subject to successful credit vetting and the subscriber being existing or entering a contract for a period of either twenty-four (24)-months, 12 months or a month to month contract for a Vodacom Fibre Broadband Service.

For Clarity: To be eligible for the Add on Deal Promotional Offers the order must be an existing or New Vodacom Fibre Broadband order on any contract term. The Add on Deal Promotional offer can be on a 24 month or 36 month contract and this runs independently of the Vodacom Fibre Broadband Service Contract term.

2.8 The subscriber will be required to sign up for a separate contract for the purchase of the additional device on either a twenty-four (24)-month or thirty-six (36)-month contract term as indicated in the table above. A separate invoice will be sent to the customer for the Add on Deal Promotional Offer.

2.9 The availability of the deal device is subject to stock availability, and Vodacom does not guarantee that the device shall be available at the point of sale, or upon creating the order or after the subscriber’s order has been approved.

2.10 Should a device not be available, Vodacom shall contact the customer to offer an alternative device. If an alternative is not acceptable to the subscriber, the cost of the additional device shall be excluded from the Add on Deal Promotional Offer, and the subscriber shall only be liable for the costs associated with the activation of a Vodacom Fibre Broadband Service.

2.11 The current terms and conditions relating to Vodacom Terminals Processes (available at: https://www.vodacom.co.za/vodacom/terms/terms-and-conditions ) and that addresses device delivery, device warranty and cancellations shall be applicable to the additional device that is available as part of the Add on Deal Promotional Offer.

2.12 The terms and conditions for the cancellation of Vodacom Fibre Broadband Services (including provisions that relate to clawbacks) are applicable to the additional devices that are taken up as part of the Add on Deal Promotional Offer. For the avoidance of doubt, if a subscriber cancels their services prior to their activation and/or after an order has been activated and the additional device has been delivered and received by the subscriber, the subscriber shall be liable for the costs of the balance of contract for the Vodacom Fibre Broadband service and the residual costs of the additional device.

2.13 Vodacom will monitor the Add-on Deal Promotional Offers and the Vodacom Fibre Broadband Service to verify that each Add-on Deal Promotional Offer is linked to an active Vodacom Fibre Broadband Service contract. Customers may enter Add-on Deal Promotional Offers with contract terms that differ from the associated Vodacom Fibre Broadband Service contract. However, the validity of any Add-on Deal Promotional Offer is conditional upon the successful installation and activation of the associated Vodacom Fibre Broadband Service. Should a customer cancel the Vodacom Fibre Broadband Service contract at any stage prior to installation or activation, Vodacom reserves the right to cancel any associated Add-on Deal Promotional Offer. In such cases, the customer shall be liable to immediately pay the full outstanding value of the Add-on Deal Promotional Offer, calculated over its full contract term.

2.14 Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide reasonable prior written notice.

Page Description
Vodacom Fibre Broadband Black November promotional offer for an option to purchase specific additional devices as set out in 2.3 below in conjunction with the activation of a Vodacom Fibre Broadband Service order
Page Title
Vodacom Fibre Black November Promotional | Vodacom
Keywords
Vodacom Fibre Black November Promotional, Fibre Black November
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Terms and Conditions
Page URL
/vodacom/terms/fibre/black-november

Rewards 4 You Terms and Conditions

CBU

Rewards 4 You

Terms and Conditions

What is it?

Vodacom (Pty) Ltd ("Vodacom") has developed The Rewards 4 You platform (the "Platform") which gives any Trader/Informal Store (Spaza Shop, Cellphone Shop) (the "Trader") the opportunity to earn points for all prepaid Vodacom Sim Cards that have been successfully activated . Points can be redeemed for various rewards ranging from Vodacom merchandise to store branding & signage ("Rewards Program").

Participation

  • Anyone selling or distributing Vodacom prepaid Sim Cards can sign up on the Platform. All Vodacom Dealer & Franchise staff, their immediate families, life partners, business partners and associates are excluded from participation and will not be eligible for any points/rewards.

  • Registration on the Platform will be done via WhatsApp and a Trader can register/de-register at any time.

  • Once successfully registered the Trader will received a unique ID number/dealer code which will be used for the duration of participation.

  • All participants agree to be bound by these terms and conditions.

Costs

  • Participation on the Platform is free of charge.

  • Standard mobile data rates will apply when sending or receiving content on the Platform via WhatsApp as this Platform is not zero rated.

Earning Points

  1. Points will be earned by successfully activating prepaid SIM cards (R20 paid usage) within a 3 month period commencing from the date that the SIM number has been captured on the Platform.

  2. In order to capture the Vodacom Sim Serial number on the Platform, the dealer MUST ensure that the sim card has been successfully Rica Registered prior to submitting the SIM number on the Platform.

  3. 1 Point will be earned for each successful Sim Card activation achieved.

  4. Points will be credited to the dealer ID on a weekly basis for every successful SIM card that reaches R20 usage.

  5. Points can be accumulated over a 12 month period starting 1 April and ending 31 March.

Redeeming Points

  • Points can be redeemed on the Platform at any time.

  • Points will entitle a Participant to receive rewards will vary from time to time and a full list of available items will be updated on the Platform ("Rewards").

  • Once points have been redeemed the Trader will receive a reference number and a Cluster Specialist/Regional Representative will make contact to finalize arrangements for delivery and/or collection.

  • Delivery of the items will take place within 30 days from the date of redemption.

  • Should a participant not be available on the contact number provided after points have been redeemed, and fails to contact Vodacom to collect their prize, such participant shall forfeit the relevant Reward/s.

  • In the event that store branding or signage is selected, an installer will make contact with the dealer within 30 days to finalize installation arrangements.

  • All accumulated points MUST be redeemed prior to 31 March annually, failing to do so will result in forfeiture of the accumulated points.

  • Vodacom is under no obligation to inform or remind the Trader that he/she may forfeit due to non-redemption within the relevant financial year.

  • Points cannot be redeemed for cash in part or whole and are non-refundable, non-transferable and non-exchangeable.

General

  • Vodacom reserves the right to suspend the Platform at anytime.

  • Vodacom reserves the right to suspend or de-register a Participant in the event of suspected abuse or fraudulent usage of the Platform.

  • Vodacom reserves the right to change and/ or expand on these terms and conditions. 

  • In the event of a dispute in regard to any aspect of the Platform, the Rewards Program and/or these Terms and Conditions, Vodacom's decision will be final and binding and no correspondence will be entered into.

  • Vodacom may refuse to award a Reward if the qualifying procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject /withhold any Reward for any reason.

  • All risks and ownership of the Rewards shall pass to the Participant on transfer/delivery thereof and hence all of Vodacom's obligations in regard to the Rewards program, will be fulfilled.

  • Vodacom or its agents shall not be responsible for any loss caused to the Participant due to any failure of hardware, software, or other computer or technical systems.

  • If Vodacom are required by law to alter or cancel any aspect of the Rewards Program or to terminate it as a result of changes in legislation, or for any reason whatsoever, will have the right to terminate the Rewards Program and suspend the Platform, with immediate effect and without notice. In such event all Participants hereby waive any rights which they may have against Vodacom and their associated companies, agents, contractors and/or sponsors.

  • Vodacom provides no warranties that the operation of the Platform will be uninterrupted or error free. To the extent permitted by law we and our licensors disclaim and exclude all warranties, representations, conditions and other terms of any kind, express or implied and whether arising by statute, common law or otherwise.

  • All information relating to the Rewards Program and the Platform which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  • Vodacom will collect, use, store or share your information in accordance with our Privacy Policy.

  • A failure by Vodacom to exercise any particular rights or provision of these terms and conditions shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by Vodacom in writing.

Contact

Mobile/WhatsApp: 082 9 082 082

Email: [email protected]

Page Description
Rewards 4 You the opportunity to earn points for all prepaid Vodacom Sim Cards that have been successfully activated Points.
Page Title
Rewards 4 You
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Rewards 4 You
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/vodacom/terms/rewards/rewards-4-you

Prime Video Mobile Edition Reward Competition Terms and Conditions

CBU

Prime Video Mobile Edition Reward for Store Consultants

Terms and Conditions

Vodacom (Pty) Ltd is running a Promotion where selected Store Consultants are rewarded with a 12-month free access to Prime Video Mobile Edition plus 3GB streaming data for 12 months. This reward is worth R59 per month.

Prime Video Mobile Edition is a premium video streaming service that gives you access to the best local and international content on your mobile phone. You can either stream or download your favourite show to watch later, at your convenience.

All participants of the Promotion Period agree to be bound by the following Terms and Conditions:

Duration

  1. The promotional offer is open to selected Vodacom customers, residing in South Africa, who will receive a reward notification message from 17 October 2025 until 15 December 2025 (the promotion period).
  2. The duration of the promotion may be extended or curtailed at the discretion of Vodacom.

Reward

  1. Qualifying customers will receive an SMS from Vodacom with a link to the Prime Video Mobile Edition portal. To redeem the reward, customers should click on the link and sign up for a free Prime Video Mobile Edition subscription. The reward countdown begins once the customer has completed the sign-up.”
  2. Qualifying customers who are eligible for promotion acknowledge, understand, and agree that-
  • They will need to activate a 12-month FREE subscription for Prime Video Mobile Edition.
  • Customers who wish to continue with the Prime Video Mobile Edition service after the 12-month FREE period will be billed R29 monthly.

Customers wishing not to be billed after the FREE period should cancel the subscription after the FREE period.

  • If a customer terminates, cancels or port-out their number, such customer forfeits the use of any unused rewards from the time of cancellation onwards.

For more information on Prime Video Mobile Edition, refer to the terms and conditions.

https://www.primevideo.com/help/ref=atv_hp_cnt?nodeId=202095490

Valid Entry

  1. To be eligible to receive a reward in the promotional offer, qualifying entrants must:
  • Receive an SMS message confirming the promotion.
  • Open the link in the SMS message and sign up for the Prime Video Mobile Edition 12-month FREE trial period.
  1. To continue receiving the 12-month reward, customers should sign into their Prime Video Mobile Edition account at least once in two months period.
  2. There are no additional charges for participating in the promotion.

Eligibility

  1. Only entrants who are using SIM cards that have been RICA registered are eligible to participate in the promotional offer. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
  2. Participants must reside in South Africa and have a valid South African identity document or permanent residence permit, or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Rewards

  1. All qualifying customers will receive the promotional reward. The allocation of the promotional reward is automated.
  2. The promotional rewards are not transferable or exchangeable and may not be redeemed for cash.

Cancellation of the reward / Prime Video Mobile Edition Service

  1. Customers can unsubscribe from the Prime Video Mobile Edition service at any time and for any reason by following the “cancel” prompts available within the Prime Video Mobile Edition Service menu, or by:
  • Using Vodacom self-service channels.
  • Calling Vodacom Customer Care: 082135.
  • Dial USSD: *135#.
  • Visit WEB: primevideo.com
  • via Vodapay App.
  1. Upon expiry of your complimentary trial period for Prime Video Mobile Edition, the subscription shall automatically convert to a paid subscription, and the applicable monthly fee will be deducted from your airtime balance. You may manage or cancel your Prime Video Mobile Edition subscription at any time by visiting http://offers.vodafone.com/za and selecting the “Manage Subscriptions” option. It is your responsibility to ensure timely cancellation should you not wish to continue with the paid subscription.
  2. When cancelling/ unsubscribing from the Prime Video Mobile Edition Service, you accept that your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), to facilitate a convenient experience should you choose to re-subscribe at a later stage within the 6 (six) month period.

Personal information

  1. User data collected via the promotion will not be used for any purpose other than for the execution of the promotion.
  2. User data collected via entry for this promotional will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. In the event of a dispute regarding any aspect of the promotion and/or the Terms and Conditions, Vodacom’s decision will be final, binding, and no correspondence will be entered into.
  3. Vodacom may refuse to award a reward if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
  4. Vodacom and/or any other person or party associated with the promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the reward.
  5. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees, or undertakings given by any person other than Vodacom itself.
  6. If Vodacom is required by law to alter or cancel any aspect of the promotion or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotional Offer being offered, with immediate effect and without notice. In such an event, all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors, and/or sponsors.
  7. All information relating to the promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  8. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
  9. Vodacom reserves the right to amend these terms and conditions, and where such a change is material, Vodacom shall provide you with reasonable prior written notice.
Page Description
Promotion where selected Store Consultants are rewarded with a 12-month free access to Prime Video Mobile Edition plus 3GB streaming data for 12 months. This reward is worth R59 per month.
Page Title
Prime Video Mobile Edition Reward - Competition | Vodacom
Keywords
Prime Video Mobile Edition Reward, Prime Video, Mobile, Edition, Reward
Weight
0
Page Category
Promotions
Terms and Conditions
Page URL
/vodacom/terms/promotion/prime-video-mobile-reward-for-store

Social Bundles Terms and Conditions

CBU

Social Bundles Terms and Conditions

  1. By taking up the Social Bundles (the "Service"), you agree to these terms and conditions.
  2. Social Bundles will be available to you by dialling *135# on USSD, the VodaPay App or Vodapay
  3. The Service provides you with data to stream or to sync and/or to access the applications (the "Standard Applications") listed in clause 8 of these terms and conditions (the "bundle categories")
  4. The Service will be available to you as a subscription service valid for 1 day, 3 days, 7 or 30 days ("subscription period"). The 1-day bundle is valid from time of confirmation of purchase until midnight (23h59) of the same day. The 7-day bundle is valid for 7 days from date of activation.
  5. The Service is available to all new and existing Prepaid, Hybrid (Top-up) and Postpaid customers.
  6. Vodacom reserves the right to terminate or change the Service at any time.
  7. The Service is available for use in all compatible smartphone devices, laptops and tablets.
  8. During the subscription period you will be able to stream or get access to the following Standard Applications set out in the social bundle categories below:
  • Facebook
  • YouTube
  • WhatsApp Messenger
  • TikTok
  1. Social Bundles on NXT LVL will only be available to registered NXT LVL customers only by dialling *128#
  2. The Service provides you with full access to the standard application in each bundle categories i.e. Facebook, YouTube, WhatsApp and/or TikTok.
  3. The standard applications specifically exclude any service that involves video or voice calling including but not limited to voice and video calling on WhatsApp and Facebook or any other with similar functionality.
  4. The following usage rules will apply:
  • Facebook: Facebook bundle will only be depleted for usage for Facebook on the Vodacom network through the internet or relevant application (Facebook application and Facebook Webpage)
  • YouTube: YouTube bundle will only be depleted for usage for YouTube on the Vodacom network through the internet or relevant application (YouTube application and YouTube Webpage)
  • WhatsApp Messenger: WhatsApp bundle will only be depleted for usage for WhatsApp on the Vodacom network through the internet or relevant application (WhatsApp application and WhatsApp Webpage)
  • TikTok: TikTok bundle will only be depleted for usage for TikTok on the Vodacom network through the internet or relevant application (TikTok application and TikTok Webpage).
  1. You can extend the Validity Period of the Bundles you initially purchased (the "Initial Bundles") by purchasing additional Bundles of the same size (the "Additional Bundles") before the Initial Bundle have expired. The purchase of the Additional Bundles will result in the Validity Period being extended and calculated for the date that you purchased the Additional Bundles.
  2. If your Bundle is depleted and there is no other applicable data bundle remaining, all data usage will be stopped by default, or you will only be able to use data at out of bundle rates if you have opted in to current out-of-bundle data charges.
  3. If a Bundle reaches the validity date and expires before the Bundle is depleted, data usage will continue at the Out of Bundle rate, applicable to the tariff.
  4. Data transfer will apply, whereby you have the ability to transfer the bundle to other Vodacom customers. Please visit the data transfer terms and conditions for full details: https://www.vodacom.co.za/vodacom/terms/data-bundle-transfer-terms-and-conditions
  5. Vodacom reserves the right, at its sole discretion and at any time to amend the social bundle categories according to their identifiable data usage.
  6. You may only use the service for personal use. You may not use the service for commercial purposes, nor may you use it to set up as a personal hotspot. Vodacom reserves the right to suspend the Service if in the opinion of Vodacom, you misuse or abuse the Service in any way whatsoever.
  7. Once the Service is depleted and you wish to continue using any of the standard applications, you shall do so using your existing data bundle as per your existing data tariff plan.
  8. If you use the Service to access any of the Standard Applications, your existing in-bundle usage and any other loaded data will not be consumed until the Service is depleted or expires.
  9. You can check you bundle balance for the Service by dialling *135#, and choosing option 1
  10. The terms and conditions and subscription process required for each Standard Application shall at all times be applicable and shall constitute an agreement between you and the provider of the Standard Application. Vodacom shall not be liable for any unavailability, faults glitches, bugs or technical issues with the Standard Applications. Furthermore, Vodacom shall not be held liable for any damages or loss howsoever arising that you may suffer as a result of you using the Standard Application.
  11. For more information on the terms and conditions relating to the Standard Applications, and their recurring monthly subscription fees, please visit the following links:
  • Facebook: Facebook
  • YouTube: Terms of Service (youtube.com)
  • WhatsApp Messenger: Terms of Service (whatsapp.com)
  • TikTok: Terms of Service | TikTok
  1. If you use any other application that is not a Standard Application or if you use the Standard Applications outside of the premise of the Service, will be charged as standard traffic as per your existing tariff plan. If you follow a link outside the Standard Applications, normal data rates will apply as per your existing tariff plan.
  2. The Standard Applications may contain third party advertisements, content, materials, and/or links to third party services and / or websites that are not owned or controlled by Vodacom. Vodacom assumes no responsibility for, the content, privacy policies or practices of any third-party websites or applications. In addition, Vodacom does not and cannot censor or edit the content of any third-party website. When you visit third party websites, Vodacom encourages you to read the terms and conditions and privacy policies of the other websites. By using the Service, you expressly release Vodacom from all liability arising from your use of any third-party website or as a result of any third-party services.
  3. You cannot use the Services when you are roaming. Whilst roaming the use of the Standard Applications will be charged at your existing tariff plan.
  4. You can view your activated Services via USSD by dialling 135#, via the Vodacom App or by calling the Vodacom contact centre on 082 135
  5. If you do a price plan migration, whilst you have an existing active Service, such Service shall be carried over to the new price plan.
  6. If you do a price plan upgrade, you will be able to add the Service to your upgraded price plan.
  7. You cannot deactivate the Service before it expires.
  8. In the event that any of your user data is collected whilst using Service, the user data will be stored for as long as Vodacom is legally required to and in accordance with Vodacom/s Privacy Statement, https://www.vodacom.co.za/vodacom/terms/privacy-policy. If there is no legal requirement, the collected information will only be stored for as long as it is needed for Vodacom to be able to provide the Service and has a legitimate interest in processing such user data.
  9. Vodacom reserves the right to terminate the Services immediately and without notice to you in the event that the Service is held to be or becomes unlawful in terms of applicable laws. In such event you hereby waive any rights which you may have against Vodacom and acknowledge that you will have no recourse or claim of any nature whatsoever against Vodacom.
  10. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide you with reasonable prior written notice before implementing any such change.
  11. Vodacom makes no warranties, expressed or otherwise through its employees or agents unless such warranties are reduced into writing and contained in these Terms and Conditions.
Page Title
Social Bundles Terms and Conditions
Keywords
Social Bundles
Weight
0
Page Category
Terms and Conditions
Page URL
/vodacom/terms/social-bundles

Vodacom Suite Experience Competition Terms And Conditions

CBU

Vodacom United Rugby Championship, Vodacom Bulls Rugby, and Springbok Rugby National Teams

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom Suite Experience for rugby matches for the Season 2025/26 to Vodacom United Rugby Championship, Vodacom Bulls Rugby, and Springbok Rugby National Teams fixtures (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.

These are the Standard Competition Terms and Conditions and comprise Part A (which contains the Competition-specific information) and Part B (which contains general terms and conditions that apply to all competitions). In the event of any conflict, the terms and conditions of Part B prevail.

By entering and/or participating in this Competition, entrants/participants opt into, agree, and consent to be bound by the Terms and Conditions (comprising Part A and Part B) stated below.

Part A: Competition-Specific Terms and Conditions

Competition Duration

  1. The Competition period/duration is from:
    • Start date: 09h00, Tuesday 1 July 2025
    • End date: 23h59, Sunday 31 May 2026.
  2. Prize Draws are fixture-related and will be done before the relevant match for each Competition within the 2025/26 season or as communicated via social media platforms.

Competition Prize/s

  1. The Competition Prize comprises of is: 2 (two) suite tickets per winner to the fixture as specified on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms
    • Total number of Prizes: 10 (ten) winners per suite experience in total for the season, which will be allocated 2 (two) suite tickets per winner per fixture (for the fixture specified on social and digital media platforms). Total number of prize winners may vary based on Vodacom’s discretion.
    • Value of the Prize(s) (per Prize): R 3000 (three thousand Rand) per person (not transferable and not exchangeable or refundable).
    • The Prize includes suite tickets, food and beverage in the suite, as determined by Vodacom, and any other gift(s) Vodacom may provide.
    • The Prize excludes any and all travel to attend the event and any other costs which may be incurred by the winner to attend the event that falls outside elements provided as part of the prize.

Eligibility

  1. The Competition is open to Vodacom Red customers (at a postpaid package price point, i.e. entry can only occur after more than one billing cycle as a Red customer), who have been Vodacom customers for an uninterrupted period of 24 (twenty-four) months or longer and who entered via Vodacom and/or other third-party social media and digital platforms, who completed the competition form, or other stipulated requirements for entry as specified for the Competition.
  2. Eligible entries will be put into the draw and through the process of a randomiser (selected at random), the winner will be selected.
  3. Participants are allowed to enter a Competition once per day during the Competition period or as specified in the relevant social media campaign posts.

Prize Delivery

  1. The Prize delivery for this specific Competition will be the delivery of tickets sent electronically via email or physical delivery as contemplated in clause 36 and/or 38 Tickets will be verified at the entrance to the suite.
  2. The general provisions of Part B, in clauses 33 to 45 below, will apply.

Part B: General Competition Terms and Conditions

In addition to the Specific Competition Terms and Conditions outlined in Part A above, the following General Terms and Conditions apply to the Competition.

Duration

  1. The duration of the Competition (as stipulated in Part A above) may be extended, curtailed or cancelled at the discretion of Vodacom.

Prize

  1. Vodacom has the right to change the type and quantity of prize/s (described in Part A above) to determine the value of the Prize/s or to substitute it at their discretion.

Eligibility

  1. Only entries received during the Competition period (as stipulated in clause 1 in Part A above) will be eligible entries.
  2. The Competition is only open to natural persons. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded and not eligible to participate in the Competition.
  3. The competition is open to South African Residents over the age of 18 who are in possession of a valid identity document.
  4. Only entrants/participants who are using SIM cards that have been RICA (Regulation of Interception of Communications and Provision of Communication-Related Information Act) registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
  5. Unless otherwise stipulated, employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates, and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
  6. Entrants/participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid for the Competition duration, and provide a copy of such an identity document to Vodacom on request - failing which eligibility to win is forfeited.
  7. Entrants/participants are only eligible if they have not won a Vodacom competition during 6 (six) months preceding this Competition. The 6 (six) months calculation will start from the date that Vodacom fulfilled the Prize in the preceding Competition.
  8. In the event that the user of the mobile phone (i.e., the entrant/participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the Prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  9. Vodacom customers who are not in good standing with Vodacom, or are involved in any legal process with Vodacom, or are in arrears with their accounts are not eligible for this Competition.

Valid Entry

  1. A Valid Entry must comply with the Competition requirements as stated or described, including as above or on the platforms (social media or other – as selected by Vodacom in its discretion), and which competition requirements may include prompts or instructions for participating in the Competition, (e.g., voting for something, selecting or identifying something or other stated requirement), and/or by completing any required entry forms.
  2. Qualifying entrants/participants must complete all the required information on the Competition entry form or platform, which can be found via Vodacom’s social media platforms during the period of this Competition.
  3. Responses directly or via direct messages on any social media platform will not be considered valid entries.
  4. Only correct answers or a correct sequence of answers will be accepted and eligible to be selected as a winner at Vodacom’s discretion.
  5. Unless otherwise stipulated in or required by the entry requirements, there are no additional charges for participating in the Competition. In respect of online entries, standard data costs may apply to uploading a valid entry online, as may be applicable. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage and are subject to the applicable Terms and Conditions of that service.
  6. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or claiming any prizes. 
  7. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
  8. Vodacom (or its Agent) retains the right to determine, at its sole discretion, if entrants/participants meet the stipulated eligibility criteria, criteria for a valid entry, competition requirements, and may be eligible to win a prize based on the Competition requirements.
  9. Vodacom (or its Agent) is entitled to, in its sole discretion, disqualify any entrant/participant from the Competition for any reason and will not be obliged to notify entrants/participants of such disqualification.

Prize Draw and/or winner selection

  1. The winners of the Prize will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions, and will be selected at Vodacom’s discretion.
  2. The verified winners will be notified within (2) two days after he/she has been selected and verified as a winner or within one (1) hour after being selected and verified as a winner.
  3. The decision of the judges (who draw the prizes or decide the winners, as appointed by Vodacom at its sole discretion) on any aspect of the Competition, including the award or allocation of the Prizes, will be final and binding and no correspondence will be entered into.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.
  2. Vodacom will share personal details of the respective winners, such as name and contact number, with a Vodacom-approved third-party agency, Openfield Marketing, who will notify the respective winners that they have won in the Competition, and by participating in the Competition, entrants/participants agree to and accept such disclosure as is necessary to effect Prize fulfilment.
  3. Vodacom and Openfield Marketing will use reasonable efforts to contact the winners via direct messaging on their social media profile, email, or telephonically as may be applicable on the contact details provided by the entrants/participants to participate in the Competition.
  4. Vodacom and Openfield Marketing shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners.
  5. Should an entrant/participant not be available, or should Vodacom or its Agent be unable to reach that participant for any reason whatsoever, on the contact details provided during the timeframe stipulated above or of the Participant rejects, forfeit, or decline acceptance of the Prize, that person’s right to the Prize will be deemed to have been waived and forfeited. Vodacom reserves the right at is sole discretion to then award the Prize to the next randomly drawn entrant/participant.
  6. The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants/participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying entrant.
  7. Notwithstanding the fact that the Prizes vest in the winners immediately upon the determination of the results, in the event that the required information, documentation or verification from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
  8. The winners’ name and location may be displayed on www.vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent.
  9. Vodacom shall request the winner’s/winners (as may be applicable) consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as the winner. The winner may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

  1. The following general conditions apply to the delivery of Prizes.
  2. Vodacom and/or its Agent will determine the mode of Prize delivery at its discretion.
  3. If the method of Prize delivery is identified in Part A above, the clause applicable to that method of delivery as detailed more fully below will apply:
  4. In the event of a Prize requiring physical delivery - delivery will take place via courier at dates, times and places arranged between Openfield and the winner(s). The winner must provide a correct address for delivery. Delivery may only be possible during weekdays (Monday – Friday) between 09h00 – 17h00, and not on Saturdays, Sundays, and public holidays. If the winner is not home for courier or delivery, or the address cannot be found, the winner will be offered one more opportunity to provide an accessible address for delivery and to be available for such delivery; if delivery is still not possible or Vodacom’s Agent is unable for any reason whatsoever not to effect delivery, the Prize will be forfeited.
  5. In the event of a Prize requiring physical collection – Vodacom or Openfield Marketing will communicate the address and location where and hours when the Prize can be collected by the winner(s). Neither Vodacom nor Openfield shall be held liable should the winner(s) be unable to collect the Prize. Prize/s must be collected by the winner/s within 10 (ten) working/business days from the announcement and notification of the winners, failing which the Prize will be forfeited.
  6. In the event that a Prize can be sent electronically via email, a valid email address must be provided by the winner. If Vodacom or Openfield has sent the email containing the electronic Prize to the email address provided, delivery thereof will be deemed to have taken place. Neither Vodacom nor Openfield will be held liable if delivery to such an email address fails or if the winner is unable to retrieve the email or Prize as sent to such email.
  7. In the event of data and/or airtime Prizes, all data Prizes will be allocated to the winners within seven (7) working days after the competition days after the competition winner(s) have been confirmed and the winner(s) details have been confirmed, including the Vodacom MSISDN (cell phone number) that the data and/or airtime must be transferred to.
  8. In the event of a cash Prize, the cash Prize will be transferred via EFT (electronic funds transfer) to the winner within seven (7) working days after the competition winner(s) have been confirmed and the winner(s) banking details confirmed by receiving proof of banking details and identification to the satisfaction of Vodacom or its Agents in their sole discretion.
  9. In the event of a Prize being an award on the VodaPay App, the winner must download the App and register on the App. Vodacom can only transfer money into the VodaPay wallet if the the winner has downloaded the App and registered on it. The cash Prize will be transferred into the winner’s VodaPay wallet within seven (7) working days after confirmation by the winner of their VodaPay details. Should the winner fail to meet the criteria for a period of ten (10) working days, the Prize will be forfeited.
  10. Should Vodacom or Openfield not be able to fulfil their obligation in delivering the Prize(s) to the winner(s), for whatsoever reason, including due to lack of accurate information provided by the winner(s) or the winner(s) inability to receive the Prize, the Prize will be forfeited – which will be determined at Vodacom’s or its Agent’s sole discretion.
  11. In order to effect arrangements required for the Prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, and contact number, with a Vodacom-approved third agency, Openfield Marketing, for distribution of the Prize items, and by participating in the Competition, entrants/participants agree to such disclosure as is necessary to effect Prize fulfilment.
  12. If a winner cannot accept a Prize for any reason whatsoever, or if Vodacom or Openfield are unable to deliver the Prize for whatsoever reason (including the reasons mentioned above), the Prize will be awarded to the next selected eligible entrant.
  13. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof, and all of Vodacom’s obligations regarding the Competition and Prizes shall terminate.

Prizes are not transferable and right of admission is reserved

  1. No Prize is transferable or exchangeable and may not be redeemed by, transferred, or given to another person.
  2. No Prize can be redeemed for cash and may not be sold.
  3. Vodacom will not transfer, allocate, or assign a Prize to someone else if requested by the winner.
  4. Where a Prize is for an event(s) and / or experience(s):
    • It is restricted to the winner(s) of the Prize only. No additional guests will be allowed to enter or have access to the event(s) and / or experience(s);
    • Right of Admission to the event(s) and experience(s) is reserved by Vodacom, its Agent’s or Partners in respect of the event or experience;
    • Vodacom (including its Agent’s or Partners in respect of the event or experience) reserves the right to have a winner (and their partner and / or guest) removed from an event at any time should the behaviour or language of such winner or guest, at the discretion of Vodacom (its Agent’s or Partners in respect of the event or experience), be considered to constitute harassment or be inappropriate, including behaviour or language that is discriminatory or hateful on grounds such as race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language and birth; and
    • Vodacom (including its Agent’s or Partners in respect of the event or experience) reserves the right to remove any winners (and their partner and / or guest) from an event at any time should their behaviour be considered to be dangerous to themselves or any other person or contravening any applicable health and safety requirements.

Undertakings, limitation of liability and indemnification

  1. Event(s) and/or experience(s), to which the Competition Prize relates, may be hosted by third parties (for example, at sport stadia, theatres, convention or other centres owned by other entities). Winner(s) agree to comply with the rules and regulations applicable to events held at such premises upon entry, and as may be stipulated by the owners of such premises.
  2. Entry to any events, experiences, and venues in respect of which Vodacom may give away prizes as part of competitions on its platforms, are bound and regulated by specific event or venue-related rules and regulations, which may be determined by event or venue owners or relevant governing bodies. By participating in this competition, Competition Participants:
    • acknowledge and agree that they are bound by such event, experience, or venue rules upon entry to such premises, event or experience;
    • undertake to adhere to and comply with any and all reasonable event, experience, or venue rules and/or regulations; and
    • indemnify Vodacom, its agents, or employees from any liability associated with Competition participants/winners failure to adhere to such rules and regulations and any damages that occur as a result.
  3. Vodacom, its associated companies, partners, agents, contractors, sponsors, and personnel involved in or associated with the Competition, or a related event or experience shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition, from claiming the Prize, or attending an event or experience forming part of the Prize.
  4. Vodacom (including its Agent’s or Partners in respect of the event or experience) is not liable for any technical failures affecting participation and/or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
  5. Vodacom (including its Agent’s or Partners in respect of the event or experience) cannot and will not be held liable should it be impossible for it to deliver the Prize or to fully perform, execute or fulfil the Prize. Should the Prize be linked to a specific fixture, match, event or experience, and should that specific fixture, match, event, or experience be cancelled, interrupted, postponed, or otherwise affected by events or factors outside of Vodacom’s control or at Vodacom’s discretion, Vodacom cannot be held liable for the fulfilment of the Prize or be required to provide an equivalent or replacement Prize.
  6. Vodacom, its directors, employees, agents and distributors are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

Personal information and permission to receive marketing and promotional information

  1. User data collected via the Competition will not be used for any other purpose than for the execution of the Competition and/or for the sharing of related marketing and promotional information.
  2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
  3. By entering this Competition, entrants/participants give Vodacom permission to send them marketing or promotional information about Vodacom products, services and other Competitions, and consent to their name, contact number, and/or email address being shared with official Partner/s in the campaign to which the Competition relates, for marketing or promotional purposes.
  4. The entrant(s) will be given the option to opt out of receiving marketing or promotional information via the platform from which they receive such information.

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrant/participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
  2. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding, and no correspondence will be entered into.
  3. Vodacom may, at its discretion, refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
  4. If Vodacom is required to alter or cancel any aspect of the Competition or to terminate it by law, as a result of changes in legislation, or for any reason whatsoever, it has the right to terminate the Competition, with immediate effect and without notice. In such event, all entrants/participants waive any rights they may have against Vodacom and its associated companies, agents, contractors, official Partners and/or sponsors.
  5. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  6. The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Vodacom Suite Experience for rugby matches for the Season 2025/26 to Vodacom United Rugby Championship, Vodacom Bulls Rugby, and Springbok Rugby National Teams fixtures (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.
Page Title
RED Suite Experience - Competition | Vodacom
Keywords
Suite, Vodacom RED Suite, Rugby
Weight
0
Page Category
Promotions
Terms and Conditions
Page URL
/vodacom/terms/competition/red-suite-rugby-experience

Power 4U Terms and Conditions

CBU

Power 4U Terms and Conditions

Terms And Conditions

  1. This price plan is not available to Contract, Top Up, Community Service and CST Management SIMS.

  2. The peak period call rate of R1.82 per minute will be charged on out-of-bundle voice calls to any South African network, and calls will be billed per second [peak period: Weekdays from 07:00 - 20:00 daily (Monday to Friday)].

  3. The off-peak period call rates of R1.32 per minute is offered on out-of-bundle voice calls to any South African network, and calls will be billed per second [Off-peak period: Weekdays from 20:00 - 07:00 daily (Monday to Friday); Weekends from 20:00 on Friday to 07:00 on Monday; Public Holidays].

  4. The following calls do not qualify for this call rate, and will be billed according to published rates:

    1. Roaming calls

    2. Premium rated calls

    3. SVS Calls

    4. International calls

    5. VAS calls

    6. Fax out calls

  5. The data rate of R0.99 per MB is offered on out-of-bundle data usage at any time.

  6. On this price plan you can continue to earn Talking Points when recharging R10 or more, and you can redeem Talking Points for airtime bundles or call discounts, cellphones and MMS, SMS and Data Bundles.

  7. You can Free Change out of this price plan at any time via existing Free Change channels (1181 IVR, *135# USSD, Vodacom.co.za).

  8. As per existing network rules, calls will be terminated by the network at 120 minutes (2 hour rule).

  9. Vodacom Power 4U price plan will be subject to the following acceptable usage policy:

    1. LCR and associated services are not permitted to use the Service. If the SIM card is used in a fixed location device to regularly make and receive calls to multiple numbers, the Service will be suspended immediately, pending an investigation.

    2. Vodacom reserves the right to suspend the Service in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use

  10. Vodacom reserves the right to alter or terminate the Service in order to prevent catastrophic impact on the network.

  11. Whilst Vodacom will use its reasonable endeavours to provide the Service, due to potential capacity limitations on the network it does not commit to the uninterrupted supply of the Service.

  12. Vodacom reserves the right to expand on these terms and conditions and will provide reasonable notice of any material changes.

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Power 4U Terms and Conditions
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Just For You App Terms and Conditions

CBU

Just For You

Terms and Conditions

GENERAL

  1. Just 4 You offers launched to Prepaid, Top Up and uChoose customers on 28 October 2014, and to Postpaid customers on 9 September 2015.
  2. Just 4 You is a consumer product and may only be used by an end-user (that is a natural person) to make calls, use data or send SMS messages to another end-user (that is a natural person), with the intention to facilitate a personal communication between such end-users.
  3. Just 4 You bundles may not be used for commercial purposes or as part of any bulk SMS sending service. Any use of this offer outside of what is considered reasonable for private, non-commercial use, and in instances through mechanisms and means not intended for personal use or the anticipated purpose of the offer, will be considered as abuse.
  4. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.
  5. Just 4 You offers are available to individual customers. Enterprise customers and M2M contracts are specifically excluded from purchasing Just 4 You offers.
  6. Just 4 Your Town offers (which is a regional sub-menu of Just 4 You) will be based on a customer's location and only presented upon consent from a customer to use their location.
  7. Vodacom will present customers with a personalised set of Just 4 You Offers on the USSD menu at *123#.
  8. Customers can purchase Just 4 You offers at any time by dialling *123#. 
  9. Customers may purchase multiple Just 4 You Offers at a time.
  10. Vodacom reserves the right to vary offers as deemed necessary.
  11. Bundles with the shortest validity / earliest expiry may deplete first. 
  12. All Just 4 You offers are subject to the validity of the offer purchased, as specified at the time of purchase.
  13. To check your Just 4 You Balance dial *135*# and select Balances, then Promotions.
  14. Vodacom reserves the right to amend these Terms and Conditions and where such change is material, Vodacom will provide you with reasonable prior written notice before implementing any such change'

Prepaid Customers

  1. Purchase of offers will be from your airtime balance. If you have insufficient balance you will not be able to purchase an offer.
  2. Customers who recharge with R12 or more will continue to receive the Night Shift recharge promotion for 7 days, but will not receive the Night Shift Promotion notification SMS.
  3. Vodacom4Less customers will not receive V4L discounts while they are using a Just 4 You voice bundle. 
  4. Daily Free Calls customers using a Just 4 You voice bundle will not receive free minutes following 3 minutes of talktime.
  5. Talking Points (Loyalty) call discounts will be applicable only after an active Just 4 You voice bundle is depleted.

Top Up & uChoose customers

  1. Purchase of offers will be from your airtime balance or subscription airtime allocation. If you have insufficient airtime the purchase will not be successful.
  2. uChoose Smart customers will have to recharge before they can purchase offers. 

Contract customers

  1. The price of the J4Y offer will be added to customer bills.
  2. If you are a twin-call or data sharing sim user, you will only be able to purchase offers from the primary/master cellphone number.

Migrations

  1. Prepaid & Top Up customers converting to Contract or vice versa will lose their allocated J4Y bundles.
  2. Prepaid customers converting to Top Up or vice versa will keep their allocated J4Y bundles.

Opt Out

  1. You may opt out of receiving Just 4 You promotional messages by sending 'J4Y' to 31118 free from your Vodacom cellphone.

VOICE OFFERS

  1. Product validity is as specified per offer, and there will be no carry-over of minutes beyond the expiry.
  2. If the bundle is depleted before expiry, calls will deplete from other available voice bundles and then from airtime.
  3. If a voice bundle runs out while on a call the rest of the call will be billed at the applicable rate.

Vodacom to Vodacom Call Bundles

  1. On-net voice bundles can be used for Vodacom to Vodacom calls only, and will deplete per minute. 
  2. The following are qualifying and non-qualifying Call Types for On-net bundles:

Qualifying Call Types

  • Vodacom to Vodacom calls
  • Callback (on-net)
  • Call forwarding (on-net)
  • Through-connect to on-net calls
  • Conference call (on-net)

Non-qualifying Call Types

  • Calls to other SA networks
  • Roaming Calls
  • International calls
  • Premium rated calls
  • Video Calls
  • Conference Calls (off-net)
  • Call sponsor
  • Through Connect (off-net )
  • VAS calls
  • Reverse Charge
  • SMS, MMS, Data, SVS
  • General Service calls
  • Directory Enquiry calls
  • Reconnect
  • Message forwarding
  • Fax Outdial
  • Call forwarding

Any-network Call Bundles

  1. Any-network voice bundles can be used for Vodacom to Vodacom calls as well as calls to other South African networks, and will deplete per minute.  
  2. The following are qualifying and non-qualifying Call Types for Any-network bundles:

Qualifying Call Types

  • Vodacom to Vodacom calls
  • Vodacom to other SA network calls
  • Callback (on/off-net)
  • Call forwarding (on/off-net)
  • Through-connect (on/off-net calls)
  • Conference calls (on/off-net)

Non-qualifying Call Types

  • Roaming Calls
  • International calls
  • Premium rated calls
  • Video Calls
  • Call sponsor
  • VAS calls
  • Reverse Charge
  • SMS, MMS, Data, SVS
  • General Service calls
  • Directory Enquiry calls
  • Reconnect
  • Message forwarding
  • Fax Outdial
  • Call forwarding

Rate Cutter Bundles (relevant to Prepaid customers only)

  1. You pay an upfront fee to qualify for a reduced call rate, which will be billed per second.
  2. Rate Cutter applies to local calls only, specified as either on-net (Vodacom to Vodacom calls) or Any-network (calls to any SA network). Roaming calls are excluded.
  3. If you Free Change to a per minute price plan* while you have an active Rate Cutter bundle you will forfeit the Rate Cutter benefit (*Prepaid: Daily Free Calls, All Day Per Minute, Vodago / *Top Up: Top Up 135, Top Up 135 Plus, Top Up 315).
  4. Customers will remain on their existing price plan, so that once the Rate Cutter offer expires the original price plan rates will be applied.
  5. For Rate Cutter on-net bundles, calls to other networks, data, SMS and other supplementary services will be billed at existing price plan rates.
  6. For Rate Cutter any network bundles, data, SMS and other supplementary services will be billed at existing price plan rates.
  7. If you have other voice bundles at the time of purchasing a Rate Cutter offer, these voice bundles will be depleted first.
  8. If you have Talking Point call discounts when you purchase a Rate Cutter, these discounts will not apply for the duration of the Rate cutter offer. Once the Rate Cutter expires, Talking Points call discounts will resume.

DATA OFFERS

  1. You will be charged for the volume of data sent and received, and not the time spent connected.
  2. Data speeds are not guaranteed and are dependent on network availability.
  3. Bundles and tariffs only apply to standard APNs.
  4. Data bundles do not apply to data roaming.
  5. Transfer of Just 4 You data bundles to another applicable Vodacom number is possible. For more information please visit https://myvodacom.secure.vodacom.co.za/vodacom/terms/data-bundle-transfer-terms-and-conditions
  6. Customers can extend the validity of their data bundle by purchasing another bundle of the same validity and size before the initial bundle has expired. This will extend the validity of the initial bundle to that of the second bundle purchased. 
  7. Once a Just 4 You data bundle has been depleted, data usage will stop unless the customer has another data bundle or has opted in to accept out of bundle charges. If a Just 4 You data bundle expires before the allocation is depleted, data usage will continue at 49c/MB.
  8. Data bundles will be utilised in the order they were purchased. Please note that in the instance when shorter validity bundles are bought after longer validity data bundles, Vodacom may allow these bundles to be depleted first, depending on which bundle expires first. 

Weekend Data Bundles:

  1. You can purchase this bundle for use on the weekend, from Saturday 00:01 until Sunday 23:59.
  2. If purchased during the weekend, the full cost of the bundle applies regardless of the time the bundle is purchased.

Night Owl Data Bundles:

  1. Night Owl bundles can be used during 'Night Owl' periods of 23:00 to 04:59 daily.

SMS OFFERS

  1. Bundled SMS's are for national use to any network, at any time.
  2. SMS's will deplete in increments of 160 characters.
  3. Bundled SMS's can be used for SMS-to-email.
  4. There will be no carry-over of SMS's beyond the expiry date of the bundle.
  5. Once the SMS Bundle has been depleted, if you do not have another active SMS bundle you will be charged at your price plan SMS rate.
  6. Just 4 You SMS bundles cannot be transferred. Once the purchased voice or SMS offer has depleted or expired applicable out of bundle rates apply (based on your tariff plan rates). 
  7. The following SMS types are excluded from in-bundle usage:
    • Roaming SMS
    • International SMS
    • Premium Rated SMS

INTEGRATED OFFERS

  1. Voice, Data & SMS bundles
    1. These 30 day bundles consist of Voice, Data and SMS allocations.
    2. These Any-network voice bundles can be used for Vodacom to Vodacom calls as well as calls to other SA networks, and will deplete per second.
    3. When Voice,SMS or Data allocations deplete before the expiry date of the bundle, usage will revert to other available bundles. If there are none, voice usage will be consumed at the applicable out of bundle rate, but data usage will stop unless the customer has opted in to accept out of bundle 
  2. Integrated Voice & Data bundles
    1. These bundles consist of Voice and Data allocations and validity will be daily, weekly or monthly, as specified in the offer prior to purchase.
    2. Usage will be either on-net (Vodacom to Vodacom calls) or any-net (calls to Vodacom or any other network), as specified in the offer prior to purchase.
    3. Depletion of the bundles will be per minute (for 1 day and 1 week bundles) or per second (30 day bundles), as specified in the offer prior to purchase.
  3. Integrated Voice & Whatsapp bundles
    1. These bundles consist of Voice and WhatsApp allocations.
    2. The bundle excludes Prepaid 79c customers, Contract customers and Community Services SIM
    3. When the bundle is purchased, The price will deplete from prepaid customer's IN wallet/Airtime and from a Top Up/uChoose Subscribers monthly airtime allocation and/or IN wallet.  
    4. Customer are able to purchase the bundle at any time of the day. 
    5. Usage will be either on-net (Vodacom to Vodacom calls) or any-net (calls to Vodacom or any other network), but this will be specified in the offer prior to purchase.
    6. Validity of the bundles will be daily, weekly, monthly, or as specified in the offer prior to the purchase.
    7. Depletion of the bundles will be per minute (for 1 day and 1 week bundles) or per second (30 day bundles).
    8. Customer will not be restricted to purchasing any of the existing Power bundles and can concurrently have an active Power Hour and a Power Hour + WhatsApp bundle.
    9. Unless the context dictates otherwise, the standard Vodacom terms and conditions apply to the use of this product.

Power Hour

  1. Power Hour provides the customer 60 minutes' worth of voice airtime (measured on a per minute basis) on calls made to Vodacom cell phone numbers on the day the bundle is purchased, subject to these terms, conditions and exclusions (all off-net calls will be billed to the customers prevailing price plan). 
  2. Once a customer has used up the 60 voice minutes they will begin paying again for voice calls made to Vodacom cell phone numbers at their current price plan rate. Thus, if a customer's Power Hour bundle runs out while on a call, the customer will be billed at their applicable price plan rate. 
  3. All unused minutes will expire every day at 23:59 in the case. Call types that qualify for Power Hour:
    1. Vodacom to Vodacom (on-net) voice calls.
    2. Call-back to Vodacom (on-net)
    3. Call forwarding to Vodacom (on-net)
    4. Through-Connect to Vodacom (on-net)
    5. Conference calls to Vodacom (on-net)
  4. The following call types are excluded from the service:
    1. Voice and video calls to other SA Networks
    2. Roaming calls
    3. International calls
    4. Video calls (to all networks)
    5. Conference calls (to other SA networks)
    6. Call Sponsor
    7. VAS calls
    8. Reverse Charge
    9. SMS, MMS, Data, SVS
    10. General Service calls
    11. Directory Enquiry calls
    12. Reconnect
    13. Message forwarding
    14. Fax Out dial
    15. Call forwarding (to other SA networks)

WhatsApp Ticket  

  1. The WhatsApp Ticket offers customers access to WhatsApp messaging App, send and receive messages, videos and audio files via WhatsApp. 
  2. This service excludes voice calling and video calling.
  3. The WhatsApp ticket is valid from the time of purchase until 23:59 on the day of the allocation. 
  4. When you have Ticket activated, all WhatsApp data will be consumed first before any other data bundle that you may be have.
  5. WhatsApp Ticket cannot be used whilst a customer is on international roaming.
  6. WhatsApp Ticket will have no associated out-of-bundle rate.

Recurring bundles  (Single Purchase)

  1. The recurring bundles will be allocated per day from the date of purchase and until the last day as per validity specified in the offer prior to purchase
    1. The allocated bundle will be available to use per day until 23:59 of the same date the bundle was allocated
    2. The next bundle allocation will occur in the following day at 00:00 and will expire as per above condition
  2. Recurring offer types could be:
    1. Data only
    2. Voice only (either any network or Vodacom to Vodacom)
    3. Data + Voice (either any network or Vodacom to Vodacom)
    4. Voice + WhatsApp Data
  3. Example of how recurring bundles will be allocated:
    1. 10 Voda min + 100MB WhatsApp per day for 3 days

      10 Vodacom to Vodacom minutes plus 100MB WhatsApp data will be allocated per day to use until 23:59 of the same day. The second allocation will be given on day 2 at 00:00 and will be available to use until 23:59 of that same day. The final allocation will be given on day 3 because the bundle is valid for 3 days and that will be available to use until 23:59

Monthly Recurring Bundles (Data & Voice)

  1. These recurring bundles will be allocated and paid for monthly for hybrid and postpaid customers.
    1. The allocated bundle will be available to use for the calendar month
    2. The next bundle allocation will occur on the first day of the following month at 00:00 and will expire as per above condition
    3. If a monthly recurring bundle is activated mid-month, the bundle and the associated cost will be pro-rated according to the day of the month. The full allocation will take place on the 1st of the next month.
  2. Recurring offer types could be:
    1. Data only
    2. Voice only (either any network or Vodacom to Vodacom)
  3. Monthly recurring bundles must be available
    1. To all Postpaid subscribers
    2. To all TopUp subscribers

Just 4 You Ticket

  1. This menu is only available under Just 4 You  platform on the VodaPay App 
  2. The Vodacom ticket offers are available for purchase under this menu on USSD. For more info on the Vodacom ticket offers click here https://www.vodacom.co.za/vodacom/terms/promotions/vodacom-ticket

Just 4 You Entertainment 

  1. This menu is only available under Just 4 You  platform on the VodaPay App
  2. The Video Play offers (this includes Video Play Data and Video Play Subscriptions) are available under this menu on the VodaPay App, for more info on Video Play click here https://video-play.vodacom.co.za/#!/tcs

More 4 You

  1. This menu is only available under the Just 4 You platform on USSD when you dial *123# 
  2. The Vodacom ticket offers are available for purchase under this menu on USSD. For more info on the Vodacom ticket offers click here https://www.vodacom.co.za/vodacom/terms/promotions/vodacom-ticket
  3. The Video Play offers (this includes Video Play Data and Video Play Subscriptions) are available for purchase under this menu on USSD, for more info on Video Play click here https://video-play.vodacom.co.za/#!/tcs
Page Title
Just For You Terms and Conditions
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Terms and Conditions
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Kaizer Chiefs and Orlando Pirates Jersey Competition Terms And Conditions

CBU

Kaizer Chiefs and Orlando Pirates Jersey Competition

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Kaizer Chiefs and Orlando Pirates Jersey Competition for the 2025/26 season (the “Competition/s” as relevant) on Vodacom’s official social media platforms.  

These are the Standard Competition Terms and Conditions and comprise Part A (which contains the Competition-specific information) and Part B (which contains general terms and conditions that apply to all competitions). In the event of any conflict, the terms and conditions of Part B prevail.

By entering and/or participating in this Competition, entrants/participants opt into, agree, and consent to be bound by the Terms and Conditions (comprising Part A and Part B) stated below.

Part A: Competition-Specific Terms and Conditions

Competition Duration

  1. The Competition period/duration is from:
    • Start date: 09h00, Tuesday 1 July 2025
    • End date: 23h59, Sunday 31 May 2026.
  2. Prize Draws will be done as communicated via social media platforms.

Competition Prize/s

  1. The Competition Prize is: The winner(s) will receive their choice of Kaizer Chiefs and Orlando Pirates Jersey as promoted on Vodacom social media and digital platforms. The winner(s) will receive 1 (one) jersey of one of these teams. 
    • Total number of Prizes: The total number to be determined per competition;
    • Value of the Prize(s) (per Prize): R 1200 (one thousand, two hundred Rand) per jersey per winner (not transferable and not exchangeable or refundable).
    • Prize exclusions: n/a

Eligibility

  1. The Competition is open to Vodacom customers, who have been Vodacom customers for an uninterrupted period of 24 (twenty-four) months or longer, and who entered via Vodacom and/or other third-party social media and digital platforms, who completed the competition form, or other stipulated requirements for entry as specified for the Competition.
  2. Participants are only allowed to enter the Competition once per day during the Competition period or as specified in the relevant social media campaign posts.

Prize Delivery

  1. The Prize delivery for this specific Competition requires physical delivery or collection as contemplated in clauses 33 and/or 34, at Vodacom’s discretion.
  2. If no specific delivery/collection method is stipulated, the general provisions of Part B, in clauses 32 to 43 below, will apply.

Part B: General Competition Terms and Conditions

In addition to the Specific Competition Terms and Conditions outlined in Part A above, the following General Terms and Conditions apply to the Competition.

Duration

  1. The duration of the Competition (as stipulated in Part A above) may be extended, curtailed or cancelled at the discretion of Vodacom.

Prize

  1. Vodacom has the right to change the type and quantity of prize/s (described in Part A above) or to substitute it at their discretion, and Vodacom has the right to determine the value of the Prize/s.

Eligibility

  1. Only entries received during the Competition period (as stipulated in clause 1 in Part A above) will qualify as potential winners.
  2. The Competition is only open to natural persons. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded and disqualified from participating and winning in the Competition.
  3. Any entrant/participant under the age of 18 shall present their parent/guardian’s written consent to enter the Competition at Vodacom’s request.
  4. Only entrants/participants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
  5. Unless otherwise stipulated, employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates, and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
  6. Entrants/participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid for the Competition duration, and must provide a copy of such an identity document to Vodacom on request - failing which eligibility to win is forfeited.
  7. Entrants/participants are only eligible if they have not won a Vodacom competition during 6 (six) months preceding this Competition. The 6 (six) months calculation will start from the date that Vodacom fulfilled the Prize in the preceding Competition.
  8. In the event that the user of the mobile phone (i.e., the entrant/participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the Prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  9. Vodacom customers who are not in good standing with Vodacom, or are involved in any legal process with Vodacom, or are in arrears with their accounts are not eligible for this Competition.

Valid Entry

  1. A Valid Entry must comply with the stipulated Competition requirements, including following the stated prompts (including on social media or other platforms) or completing the required entry forms.
  2. Qualifying entrants/participants must complete all the required information on the Competition entry form or platform, which can be found via Vodacom’s various social media platforms during the period of this Competition.
  3. Responses directly or via direct messages on any social media platform will not be considered valid entries.
  4. Only correct answers or a correct sequence of answers will be accepted and eligible to be selected as a winner at Vodacom’s discretion.
  5. Unless otherwise stipulated in or required by the entry requirements, there are no additional charges for participating in the Competition. In respect of online entries, standard data costs may apply to uploading a valid entry online, as may be applicable. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage and are subject to the applicable Terms and Conditions of that service.
  6. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or claiming any prizes. 
  7. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
  8. Vodacom (or its Agent) retains the right to determine, at its sole discretion, if entrants/participants meet the stipulated eligibility criteria, criteria for a valid entry, competition requirements, and are eligible to win a prize based on the Competition requirements.

Prize Draw

  1. The winners of the Prize will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions, and will be selected at Vodacom’s discretion.
  2. The verified winners will be notified within (2) two days after he/she has been selected and verified as a winner or within one (1) hour after being selected and verified as a winner.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.
  2. Vodacom will share personal details of the respective winners, such as name and contact number, with a Vodacom-approved third-party agency, Openfield Marketing, who will notify the respective winners that they have won in the Competition, and by participating in the Competition, entrants/participants agree to and accept such disclosure as is necessary to effect Prize fulfilment.
  3. Vodacom and Openfield Marketing will use reasonable efforts to contact the winners via direct messaging on their social media profile, email, or telephonically as may be applicable on the contact details provided by the entrants/participants to participate in the Competition.
  4. Vodacom and Openfield Marketing shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners.
  5. Should an entrant/participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeit, or decline acceptance of the Prize, that person’s right to the Prize will be deemed to have been waived, and the Prize will be forfeited. Vodacom reserves the right to then award the Prize to the next randomly drawn entrant/participant.
  6. The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants/participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying entrant.
  7. Notwithstanding the fact that the Prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
  8. The winners’ name and location may be displayed on www.vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent.
  9. Vodacom shall request the winner’s/winners (as may be applicable) consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as the winner. The winner may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

  1. The following general conditions apply to the delivery of Prizes, unless otherwise indicated in Part A above.
  2. Vodacom and/or its Agent will determine the mode of Prize delivery at its discretion.
  3. In the event of a Prize requiring physical delivery - delivery will take place via courier at dates, times and places agreed to between Openfield and the winner(s). The winner must provide a correct address for delivery. Delivery may only be possible during weekdays (Monday – Friday) between 09h00 – 17h00, and not on Saturdays, Sundays, and public holidays. If the winner is not home for courier or delivery, or the address cannot be found, the winner will be offered one more opportunity to provide an accessible address for delivery and to be available for such delivery; if delivery is still not possible, the Prize will be forfeited.
  4. In the event of a Prize requiring physical collection – Vodacom or Openfield Marketing will communicate the address and location where and hours when the Prize can be collected by the winner(s). Neither Vodacom nor Openfield shall be held liable should the winner(s) be unable to collect the Prize. Prize/s must be collected by the winner/s within 10 (ten) working/business days from the announcement and notification of the winners, failing which the Prize will be forfeited.
  5. In the event that a Prize can be sent electronically via email, a valid email address must be provided by the winner. If Vodacom or Openfield has sent the email containing the electronic Prize to the email address provided, delivery thereof will be deemed to have taken place. Neither Vodacom nor Openfield will be held liable if delivery to such an email address fails or if the winner is unable to retrieve the email or Prize as sent to such email.
  6. In the event of data and/or airtime Prizes, all data Prizes will be allocated to the winners within seven (7) working days after the competition days after the competition winner(s) have been confirmed and the winner(s) details have been confirmed, including the Vodacom MSISDN (cell phone number) that the data and/or airtime must be transferred to.
  7. In the event of a cash Prize, the cash Prize will be transferred via EFT (electronic funds transfer) to the winner within seven (7) working days after the competition winner(s) have been confirmed and the winner(s) banking details confirmed by receiving proof of banking details and identification.
  8. In the event of a Prize being an award on the VodaPay App, the winner must download the App and register on the App. Vodacom can only transfer money into the VodaPay wallet if the the winner has downloaded the App and registered on it. The cash Prize will be transferred into the winner’s VodaPay wallet within seven (7) working days after confirmation by the winner of their VodaPay details. Should the winner fail to meet the criteria for a period of ten (10) working days, the Prize will be forfeited.
  9. Should Vodacom or Openfield not be able to fulfil their obligation in delivering the Prize(s) to the winner(s), for whatsoever reason, including due to lack of accurate information provided by the winner(s) or the winner(s) inability to receive the Prize, the Prize will be forfeited.
  10. In order to effect arrangements required for the Prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, and contact number, with a Vodacom-approved third agency, Openfield Marketing, for distribution of the Prize items, and by participating in the Competition, entrants/participants agree to such disclosure as is necessary to effect Prize fulfilment.
  11. If a winner cannot accept a Prize for any reason whatsoever, or if Vodacom or Openfield are unable to deliver the Prize (including for the reasons mentioned above), the Prize will be awarded to the next selected entrant.
  12. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof, and all of Vodacom’s obligations regarding the Competition and Prizes shall terminate.

Prizes are not transferable and not exchangeable

  1. No Prize is transferable or exchangeable and may not be redeemed by, transferred, or given to another person.
  2. No Prize can be redeemed for cash and may not be sold.
  3. Vodacom will not transfer, allocate, or assign a Prize to someone else if requested by the winner.

Personal information and permission to receive marketing and promotional information

  1. User data collected via the Competition will not be used for any other purpose than for the execution of the Competition and/or for the sharing of related marketing and promotional information.
  2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
  3. By entering this Competition, entrants/participants give Vodacom permission to send them marketing or promotional information about Vodacom products, services and other Competitions, and consent to their name, contact number, and/or email address being shared with official Partner/s in the campaign to which the Competition relates, for marketing or promotional purposes.
  4. The entrant(s) will be given the option to opt out of receiving marketing or promotional information via the platform from which they receive such information.

General

  1. Vodacom may be bound by specific event-related rules and regulations that are determined by relevant governing bodies. These rules will be communicated to the competition entrant/participant and with which the competition entrant/participant agrees to comply.
  2. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrant/participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
  3. The decision of the judges (who decide the winners, as appointed by Vodacom at its sole discretion) on any aspect of the Competition, including the allocation of the Prizes, will be final and binding and no correspondence will be entered into.
  4. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding, and no correspondence will be entered into.
  5. Vodacom may, at its discretion, refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
  6. Vodacom (or its Agent) is entitled in its entire discretion to disqualify any entrant/participant for any reason and will not be obliged to notify entrants/participants of such disqualification.
  7. Vodacom and/or any other person or party associated with the Competition, their associated companies, partners, agents, contractors and sponsors and any of its personnel involved in the Competition shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the Prize.
  8. Vodacom is not liable for any technical failures affecting participation and/or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
  9. Vodacom cannot and will not be held liable should it be impossible for it to deliver the Prize or to fully perform, execute or fulfil the Prize. Should the Prize be linked to a specific fixture, match or event, and should that specific fixture, match or event be cancelled, interrupted, postponed, or otherwise affected by events or factors outside of Vodacom’s control, Vodacom cannot be held liable for the fulfilment of the Prize or be required to provide an equivalent or replacement Prize.
  10. Vodacom, its directors, employees, agents and distributors are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  11. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event, all entrants/participants waive any rights they may have against Vodacom and its associated companies, agents, contractors, official Partners and/or sponsors.
  12. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  13. The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Kaizer Chiefs and Orlando Pirates Jersey Competition for the 2025/26 season (the “Competition/s” as relevant) on Vodacom’s official social media platforms.
Page Title
Kaizer Chiefs and Orlando Pirates Jersey - Competition | Vodacom
Keywords
Orlando Pirates and Kaizer Chiefs Jersey, Orlando Pirates, Kaizer Chiefs, Jersey
Weight
0
Page Category
Promotions
Terms and Conditions
Page URL
/vodacom/terms/competition/chiefs-pirates-jersey

Vodacom Specific Needs Contact Centre Terms And Conditions

CBU

Vodacom Specific Needs Contact Centre

Terms and Conditions

Customer Service Support for persons with disabilities

“By making use of the Vodacom Specific Needs Call Centre, you agree to be bound by these terms and conditions and any subsequent amendments or variation thereof.”

  1. Introduction
  • We will provide the call centre service as set out in accordance with these Terms and Conditions.
  • ‘Consumers/customers’ refers to persons with disabilities
  1. Users of the service
  • The service is available to customers who have various disabilities such as persons with physical disabilities, DeafBlind, learning and mental disabilities, speech impaired, Deaf, visual and hearing impairments. 
  1. Types of queries
  • The Call Centre can address any type of query, for example:
    • upgrading of contracts or purchasing a new contract
    • billing and account queries
    • experiencing network issues
    • struggling to make or receive calls. 
    • requiring products and services information
  1. Channels / Modes of communication
  • The below channels are exclusively for the use of persons with disabilities.
  • Depending on the nature of your disability, you can choose your preferred mode of communication to interact with our Call Centre:

Call 082 12580

SMS 12580

Email [email protected]

Live chat is only available for registered Deaf, hearing and speech-impaired customers on the following channels:

Vodacom’s WhatsApp, save 082 009 8624 in your contacts. Select ‘Specific Needs and Disability’ - select ‘National Relay NRS’ – select ‘Message Chat Relay’ – select ‘Go to live chat’ and follow the prompts

The VodaPay App - click on ‘Support’.  Select ‘Tobi’ – select ‘Specific Needs and Disability’ – select ‘National Relay NRS’ – select ‘Message Chat Relay’ – select ‘Go to Live Chat’ and follow the prompts

On our website, open the ‘Persons with Communication Barriers’ page and select ‘Chat to TOBi’ at the top of the page: https://www.vodacom.co.za/vodacom/shopping/v/specific-needs-persons-with-communication-barriers  Enter your Vodacom cellphone number - select ‘Specific Needs and Disability’. Select ‘Message Chat Relay’ – select ‘Go to Live Chat’ and follow the prompts

Video is only available for registered Deaf, hearing and speech-impaired customers on the following channels:

Vodacom WhatsApp - save 082 009 8624 in your contacts. Click on Main menu, select Specific Needs – click on Disability Menu‘, select ‘National Relay’, ‘select ‘Video Relay,’ click on ‘Ready for video call’ and follow the prompts

The VodaPay App - click on ‘Support’.  Select ‘Tobi’ – select ‘Specific Needs and Disability’ – select ‘National Relay NRS’ – select ‘Video Relay’ – select ‘Ready for video call’ and click on the link to start the video call.

On our website, open the ‘Persons with Communication Barriers’ page and select ‘Chat to TOBi’ at the top of the page: https://www.vodacom.co.za/vodacom/shopping/v/specific-needs-persons-with-communication-barriers  Enter your Vodacom cellphone number - select ‘Specific Needs and Disability’. Select ‘National Relay (NRS)’ – select ‘Video relay’ – select ‘Ready for video call’ and click on the link to start the video call.

  1. Devices and equipment
  • You are responsible, at your own cost, for providing any equipment necessary to access the call centre, including computers, mobile phones, telephone and other equipment.
  • To access Vodacom’s video relay service, please ensure that your device is capable of video calling.
  • Ensure that you have a working internet connection when making a video and live chat call.
  1. Making a video relay (VRS) call
  • A Video call connects you to our specially trained Contact Centre staff called Relay Officers (ROs), who are SA Sign Language Interpreters (SASLIs).
  • The RO speaks your message to hearing persons using a phone whilst simultaneously signing their responses and conversation.
  • When using the video call option, select the Vodacom Products and Services option.
  • You must ensure that both your hands and face are clearly visible to the NRS Relay Officer/SASLI for the duration of the call.
  • The VRS operates on a ‘first available’ basis - calls are answered by RO’s in the order in which they are presented in the queue
  1. Cost
  • The call centre service is free of charge for Vodacom consumers using a Vodacom SIM.
  • Requesting products and services where costs is incurred is for your own cost.
  • Depending on your network carrier, video calls and live chat may be chargeable by your Service Provider.
  • SMS and other channels will work from overseas, but will be charged at roaming rates if accessed from overseas
  1. Operating hours and availability
  • The call centre will be available week days from 09:00-18:00 excluding public holidays; these are subject to change from time to time based on demand.
  • Vodacom does not accept any liability if 3rd parties services or equipment are unable to fulfil the customer requests, or experience service interruptions.
  • The Call Centre cannot be held accountable for any failures to respond or perform when using the service.
  1. Register your disability
  • To use the video and Live Chat channels, you must first register your disability, as either Deaf, hearing impaired or speech impaired.

Register your disability on:

Vodacom WhatsApp – save 082 009 8624 in your Contacts. Say ‘Hi’ to start the chat – select ‘Main menu’ – select ‘Specific Needs and disability’.

Select ‘Disability Menu’ – select ‘Register disability’ and follow the prompts.

The VodaPay App - open ‘My Account’ and select ‘Register’ or ‘Edit disabilities’ and follow the prompts.

Vodacom website - open the ‘Persons with Communication Barriers’ page and select ‘Chat to TOBi’ at the top of the page: https://www.vodacom.co.za/vodacom/shopping/v/specific-needs-persons-with-communication-barriers  Enter your Vodacom cellphone number - select ‘Specific Needs and Disability’ and follow the prompts.   

  • You are required to provide complete and accurate information when registering your disability.
  • Prior to submitting your registration, read and accept the disability declaration which confirms that your disability has been confirmed by a registered medical professional.
  1. Privacy
  • The Vodacom Privacy Agreement can be viewed at https://www.vodacom.co.za/vodacom/terms/privacy-policy and we will comply with the privacy provisions of all applicable legislation
  • RO’s will treat every call and interaction with SA sign language users with the highest level of confidentiality and privacy.
  • The call centre offers a strictly confidential service and Relay Officers/SASLIs have signed a privacy declaration which adheres to the SA Sign Language Code of Ethics.
  • Your calls to the call centre inclusive of video relay will be recorded for training and coaching purposes.
  • You can choose to not continue with the call if you do not want your call recorded.
  • When you use the call centre we may collect personal information about you such as your name and contact details and cellphone number.
  • We may also collect information about the type of service you use.
  1. Unlawful use of the service
  • You must be respectful at all times when using the call centre and interacting with SA Sign Language Interpreters and all contact centre staff.
  • Should you show behaviour that is abusive, insulting, improper, obscene or offensive on a video call, Vodacom reserves the right to end, interrupt or block or disconnect the call.
  1. Indemnity
  • I release Vodacom from all liability to the maximum extent permitted by law, agree to indemnify and hold Vodacom, its officers, employees and agents free and harmless from any and all costs, losses, expenses, damages (direct, indirect, consequential or otherwise), claims, suits, causes of action or any other liability or responsibility whatsoever arising from using the NRS.
Page Title
Specific Needs Contact Centre
Keywords
Specific Needs Contact Centre
Weight
0
Page Category
Terms and Conditions
Page URL
/vodacom/terms/secific-needs-contact-centre
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