Social Bundles Terms and Conditions

By taking up the Social Bundles (the "Service"), you agree to these terms and conditions.

  1. Social Bundles will be available to you by dialling *135# on USSD or via the My Vodacom App or Vodapay.
  2. The Service provides you with data to stream or to sync and/or access the applications (the "Standard Applications") listed in clause 7 of these terms and conditions (the "bundle categories")
  3. The Service will be available to you as a subscription service valid for 1 day, 3 days, 7 or 30 days ("subscription period"). The 1-day bundle is valid from time of confirmation of purchase until midnight (23h59) of the same day. The 7-day bundle is valid for 7 days from date of activation.
  4. The Service is available to all new and existing Prepaid, Hybrid (Top-up) and Postpaid customers.
  5. Vodacom reserves the right to terminate or change the Service at any time.
  6. The Service is available for use in all compatible smartphone devices, laptops and tablets.
  7. During the subscription period you will be able to stream or get access to the following Standard Applications set out in the social bundle categories below:
  • Facebook
  • YouTube
  • WhatsApp Messenger
  1. Social Bundles on NXT LVL will only be available to registered NXT LVL customers only by dialling *128#
  2. The Service provides you with full access to the standard application in each bundle categories i.e., Facebook, YouTube and / or WhatsApp.

Facebook and YouTube Bundles - Open Market

Bundle Allocation

  • 500MB (1 Day)
  • 250MB (3 Day)
  • 500MB (7 Day)
  • 1GB (30 Day)

Promotional T&Cs:

  • The 500MB (1 Day) Facebook bundle will be available for a promotional period of two months from the 7th May 2024 – 6 July 2024.
  • Following the promotional period, the bundle size will be reduced to 200MB.
  • All other T&Cs for the Social bundles will apply as stipulated herein.
  • WhatsApp Bundles on Open Market

WhatsApp Bundles - Open Market

Bundle Allocation

  • 50MB (1 Day)
  • 250MB (1 Day)
  • 100MB (3 Days)
  • 250MB (7days)
  • 1GB (30 Days)
  1. The standard applications specifically exclude any service that involves video or voice calling including but not limited to voice and video calling on WhatsApp and Facebook or any other with similar functionality. 
  2. The following usage rules will apply:
  • Facebook: Facebook bundle will only be depleted for usage for Facebook on the Vodacom network through the internet or relevant application (Facebook application and Facebook Webpage)
  • YouTube: YouTube bundle will only be depleted for usage for YouTube on the Vodacom network through the internet or relevant application (YouTube application and YouTube Webpage)
  • WhatsApp Messenger: WhatsApp bundle will only be depleted for usage for WhatsApp on the Vodacom network through the internet or relevant application (WhatsApp application and WhatsApp Webpage)
  1. Vodacom reserves the right, at its sole discretion and at any time to amend the social bundle categories according to their identifiable data usage.
  2. You may only use the service for personal use. You may not use the service for commercial purposes, nor may you use it to set up as a personal hotspot. Vodacom reserves the right to suspend the Service if in the opinion of Vodacom, you misuse or abuse the Service in any way whatsoever. 
  3. Once the Service is depleted and you wish to continue using any of the standard applications, you shall do so using your existing data bundle as per your existing data tariff plan. 
  4. If you use the Service to access any of the Standard Applications, your existing in-bundle usage and any other loaded data will not be consumed until the Service is depleted or expires.
  5. You can check you bundle balance for the Service by dialling *135# and choosing option 1 on balances.
  6. The terms and conditions and subscription process required for each Standard Application shall at all times be applicable and shall constitute an agreement between you and the provider of the Standard Application. Vodacom shall not be liable for any unavailability, faults glitches, bugs or technical issues with the Standard Applications. Furthermore, Vodacom shall not be held liable for any damages or loss howsoever arising that you may suffer as a result of you using the Standard Application.
  7. For more information on the terms and conditions relating to the Standard Applications, and their recurring monthly subscription fees, please visit the following links:
  1. If you use any other application that is not a Standard Application or if you use the Standard Applications outside of the premise of the Service, will be charged as standard traffic as per your existing tariff plan.  If you follow a link outside the Standard Applications, normal data rates will apply as per your existing tariff plan.
  2. The Standard Applications may contain third party advertisements, content, materials, and/or links to third party services and / or websites that are not owned or controlled by Vodacom. Vodacom assumes no responsibility for, the content, privacy policies or practices of any third-party websites or applications. In addition, Vodacom does not and cannot censor or edit the content of any third-party website. When you visit third party websites, Vodacom encourages you to read the terms and conditions and privacy policies of the other websites. By using the Service, you expressly release Vodacom from all liability arising from your use of any third-party website or as a result of any third-party services.
  3. You cannot use the Services when you are roaming. Whilst roaming the use of the Standard Applications will be charged at your existing tariff plan.
  4. You can view your activated Services via USSD by dialling 135#, via the Vodacom App or by calling the Vodacom contact centre on 082 135.
  5. If you do a price plan migration, whilst you have an existing active Service, such Service shall be carried over to the new price plan.
  6. If you do a price plan upgrade, you will be able to add the Service to your upgraded price plan.
  7. You cannot deactivate the Service before it expires.
  8. Data transfer will apply to this bundle; see link Terms and Conditions - Data Transfer | Vodacom
  9. You can extend the validity period of the data portion of the bundle you initially purchased by purchasing an additional bundle of the same size before the initial bundle has expired. The purchase of the additional bundle will result in the validity period being extended and calculated for the date that you purchased the additional bundle.
  10. In the event that any of your user data is collected whilst using Service, the user data will be stored for as long as Vodacom is legally required to and in accordance with Vodacom/s Privacy Statement, If there is no legal requirement, the collected information will only be stored for as long as it is needed for Vodacom to be able to provide the Service and has a legitimate interest in processing such user data.
  11. Vodacom reserves the right to terminate the Services immediately and without notice to you in the event that the Service is held to be or becomes unlawful in terms of applicable laws. In such event you hereby waive any rights which you may have against Vodacom and acknowledge that you will have no recourse or claim of any nature whatsoever against Vodacom.
  12. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide you with reasonable prior written notice before implementing any such change.
  13. Vodacom makes no warranties, expressed or otherwise through its employees or agents unless such warranties are reduced into writing and contained in these Terms and Conditions.