Vodacom Dial A Teacher Terms and Conditions

Vodacom Dial A Teacher

Terms and conditions:

These are the terms and conditions for your Dial a Teacher value added product. It is important that you read and keep this document in a safe place. This value added product is brought to you by Vodacom Insurance Company (RF) Limited ("Vodacom") in conjunction with Digicall South Africa (Pty) Ltd, who will be administering the benefits and services for your Dial a Teacher value added product.

By accepting these terms and conditions, you are acknowledging that:

  1. You have accepted the option to activate the value added product and that you understand all the features, benefits, limitations and costs associated with the value added product you have selected.

  2. You give Vodacom permission to add a monthly fee to your Vodacom contract bill.

  3. This value added product is optional and you have agreed to the terms, conditions, exceptions, and limits stated in this document.

Cancellation

You can cancel this value added product by calling 08217800 and selecting option three (3) for value added products.

How to Claim

To claim for any of the benefits or services listed under your value added product, please contact our helpline on 082 17 800 and select option (3) for value added products.

Queries and complaints regarding this value added product may also be submitted to us via our helpline on 082 17 800

General

  1. Vodacom reserves the right to suspend this value added product and its benefits in its sole and absolute discretion, including when any fraudulent activity is suspected, and if the outcome of an investigation proves that fraudulent activity did occur, Vodacom shall be entitled to terminate the product and/or benefits.

  2. Vodacom may amend, modify or otherwise change these terms and conditions or the monthly service fees payable in its sole and absolute discretion subject to 30 days written notice to you. By continuing to use any of the value added products you agree and understand that you will be bound by the amended terms and conditions. You agree and understand that it shall be your responsibility to keep up to date with these terms at all relevant times.

  3. Vodacom has the right to withdraw, or shorten the duration of any of its value added products in its sole and absolute discretion and will notify customers if it chooses to do so. Customers will not have a claim against Vodacom in this event.

Terms of Use for the Value Added Products

  1. Vodacom provides the Dial a Teacher value added product to Vodacom customers in conjunction with Digicall South Africa (Pty) Ltd and its duly authorised partners and/or third-party service providers and, subject to these terms and clause 3 in particular, shall make the full benefits available to you once you have signed up /registered for or have agreed to activate the Dial a Teacher value added service. By using this value added product, you are deemed to have accepted these terms and conditions and agree to abide by them.

  2. This value added product is available as a recurring service to Vodacom contract customers only.

  3. The subscription fee for your value added product will be charged on your Vodacom contract bill on a monthly basis.

  4. By signing up for any of our value added products you give us your informed and explicit consent and authorize us to process your personal information, locate your mobile phone device and share your location and personal information with our duly authorised partners and/or third party service providers to enable us to provide the valued added service to you. All your relevant personal information will be processed in accordance with our information security processes and information processing policy according to the POPI Act.

  5. By signing up and/or activating any of our value added products you acknowledge and agree to be bound by the following conditions of use:

  6. You must ensure and you acknowledge that it is your responsibility that your account with Vodacom is active, up to date with repayments and has a sufficient credit balance available to enable the monthly service fee for the value added product to be debited to your account. In the event that the debit of the monthly service fee to your account is unsuccessful we may suspend, limit and/or cancel your use of, subscription and/or access to the value added product. Vodacom (hereinafter "we", "us", "our" and/or "ourselves") are hereby absolved of any liability in this regard;

  7. You hereby give your informed and explicit consent for your account with Vodacom to be debited with the monthly subscription fee for provision of the value added product;

  8. Vodacom shall not in any way or form be held liable for unavailability of the value added service due to non-payment of the monthly service fee by yourself.

  9. This value added product may not be used for any purpose other than for your personal noncommercial purposes. The product may not be used in a manner that would bring us or our business into disrepute. Furthermore, our value added products may not be used for unlawful purposes or in a manner which infringes our rights or the rights of any other person.

  10. We shall be entitled to terminate these terms and conditions immediately if you commit any material breach of any term of these terms and conditions. No waiver by us of any breach of a provision of these terms and conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision.

  11. The territory in which any of our value added products shall be available to you is limited to the area within the borders of the Republic of South Africa ("territory") unless stated to the contrary herein.

Dial a teacher value added product breakdown:

Teacher Assistance Line

This service provides an after-hours homework helpline where qualified tutors assist learners with their homework or project queries when the parent is not available or equipped to deal with the learners' needs.

The service is provided to the Member and his/her immediate family. Immediate family means the principal Member's spouse and children (their biological and legally adopted dependent and unmarried children).

Information supplied through the Internet can be forwarded to the learners by email. Telephonic assistance can then be provided in order to research information for projects and the like.

The benefits are that children have access to the very best homework help and study requirements. This offers the opportunity to adapt gradually to the changing education curriculum and ensure that the children are receiving the very latest information and assistance.

The wellbeing and education of children will always be a priority.

Tutor Line will provide parents with "peace of mind" that either due to circumstances or unavailability, professional assistance and guidance will be accessible to their children at the agreed hours 5 days a week.

Tutor Line provides access to professional and qualified tutors. Their role is to encourage, explain and assist children during those difficult moments of homework where so often parents are not available, or not equipped to deal with the issues

Duration: The rate includes up to 60 min telephonic advice with the call being warm transferred to the tutor

Key service elements

Telephonic learner support, education and project compilation assistance are provided in all the major subjects:

  • Maths

  • Afrikaans

  • Natural Science

  • Economics

  • Social Sciences: History, Geography

  • Business Economics

  • English

  • Biology / Life Science

 

Internet access allows the competent tutors to search for information and compile summaries where required

Modes of communication include call and email

Tutors are highly qualified, practicing teachers and therefore at the forefront of teaching practices and curricula

Tutors are supported by administrative, research and IT personnel who assist in IT database compilation and project research.

Assistance is offered to learners from Grade 1 to Grade 12

Service Hours: Sundays to Thursdays 18h00 to 21h00 (excluding National School and Public Holidays).

Contact details

Step 1: Dial 082 178 00

Step 2: Press "3"

Page Description
This value added product is brought to you by Vodacom Insurance Company (RF) Limited (“Vodacom”) in conjunction with Digicall South Africa (Pty) Ltd
Page Title
Vodacom dial a teacher
Keywords
dial a teacher, Vodacom dial a teacher
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/vodacom/terms/vodacom-dial-a-teacher

Easy To Own Device Lease Terms and Conditions

Easy To Own - Device Lease

Terms and Conditions

  1. INTRODUCTION
    • These Terms and Conditions (“Ts & Cs”) govern the lease of a mobile device (“Device”) by the customer (“Lessee” / “you”) from Vodacom South Africa (Pty) Ltd (“Vodacom”) / “we” / “us”). Ownership passes only if you and we conclude a separate sale agreement or if you exercise one of the end-of-term purchase options set out in clause 19 Capitalised terms are defined in clause 2.
    • The Lease of a mobile device is available to Vodacom Prepaid customers who meet the eligibility criteria determined by Vodacom through a scoring analysis. Applications must be made in-store with a valid South African ID. As part of the application process, Vodacom (or its authorised partners) will conduct verification checks, including ID validation and a light credit and/or affordability assessment. This may include verification of identity information, assessment of payment history, and/or checks against publicly available or credit bureau data. By accepting these Ts & Cs you consent to Vodacom performing these checks solely for the purpose of determining your eligibility for the Lease. If your affordability check is unsuccessful, Vodacom will decline your application and you will not be able to take up this offer.
    • You lease the Device for the Rental Period and pay Rentals linked to prepaid airtime/data recharges.
    • Provisions in this document which are printed inbold font may: 
      • limit the risk or liability of Vodacom or any other person;
      • constitute an assumption of risk or liability by you;
      • impose an obligation on you to indemnify Vodacom or any other person for any cause; or
      • be an acknowledgement of a fact by you.
    • Please read these Ts & Cs carefully and do not accept them unless you understand and agree with them.
  2. DEFINITIONS
    • Administrative Fee” means a reasonable fee reflecting actual costs incurred by the Supplier in processing early termination, which will not constitute a penalty.
    • “Arrear Rental” means, at any point in time, the amount by which the aggregate Rental Components paid to date are less than the Rentals that should have been settled for the elapsed portion of the Rental Period in accordance with clause 7 read with clause 13.
    • “Billing Cycle” means each successive period of one calendar month, commencing on the Delivery Date and ending on the corresponding day of the next month, or such other billing interval as Vodacom may notify you in writing.
    • “Bundle Period” means the validity period of an Unlock Bundle, being 1 (one) calendar day, 7 (seven) calendar days or 30 (thirty) calendar days (as applicable).
    • “Business Day” means any day other than a Saturday, Sunday or official public holiday in the Republic of South Africa; and “close of business” means 17h00 (South African time) on a Business Day.
    • Damage Adjustment” means an additional amount payable where the Device is returned in a condition exceeding fair wear and tear, reflecting the reduction in the Device’s residual value.
    • “Delivery” means the physical hand-over of the Device (together with the linked SIM) to you or your authorised representative, whether by collection or courier, as recorded in Vodacom’s logistics manifest.
    • “Delivery Date” means the calendar date on which Delivery occurs.
    • Depreciation” means the reduction in the value of the Device over time, calculated on a straight-line basis over the Rental Period.
    • “Device” means the mobile handset, smartphone, tablet or other electronic communications device identified in the Lease Schedule and supplied to you under these Ts & Cs, together with any accessories supplied with it.
    • “Device Software” means the software installed on the Device that enables soft- and hard-locking in the circumstances described in these Ts & Cs.
    • Device Value” means the initial retail or agreed value of the Device at the commencement of the Agreement.
    • Fair Wear and Tear” means reasonable use-related deterioration of the Device, excluding damage caused by misuse, negligence, unauthorised modifications, or failure to follow manufacturer guidelines.
    • “Early Purchase Price” means the sliding-scale price at which you may elect to purchase the Device before the expiry of the Rental Period, calculated in accordance with the formula set out in the Lease Schedule (read with clause 19).
    • “Easy2Own App” means the proprietary mobile software application pre-installed on the Device which enables the purchase of Unlock Bundles and the management of your Easy2Own account.
    • “Guaranteed Purchase Price” or “GPP” means the fixed amount (inclusive of VAT) stated in the Lease Schedule which, if selected at inception, is payable by you to acquire ownership of the Device at the end of the Rental Period.
    • “Hard Lock” means a lock state activated by the Device Software, disabling all user functionality (other than emergency calls) until the underlying default is remedied or the Device is returned. For avoidance of doubt only Vodacom can disable a hard lock.
    • “Initial Payment” means a once-off, up-front amount payable before or on the Delivery Date, determined by the Easy2Own deal selected.
    • “Lease Schedule” means the commercial schedule or summary issued by Vodacom (electronically via the app) that sets out the specific details of your Easy2Own transaction, including the Device model, Rental Period, Initial Payment, GPP (if applicable) and any other commercial particulars.
    • “Lessee” means the natural or juristic person identified as the customer in the Lease Schedule who leases the Device from Vodacom under these Ts & Cs, and includes that person’s successors in title and permitted assigns.
    • “Lock” / “Locked” means functional blocking of the Device in accordance with these Ts & Cs.
    • “Locking Fee” means the reasonable administrative charge levied by Vodacom to cover its actual costs of implementing or removing a Soft Lock or Hard Lock, as more fully described in clause 6.
    • “Recharge” means a purchase of an Unlock Bundle using airtime loaded on the SIM linked to the Device.
    • Remaining Days” means the number of days from the effective termination date until the scheduled expiry of the Rental Period.
    • “Rental” means the variable lease charge funded through Unlock Bundle purchased in the manner described in clause 7.
    • “Rental Component” means the portion of the price of each Unlock Bundle that is allocated toward settlement of Rentals, as described in clause 2.1.
    • “Rental Period” means the period (e.g., 24 (twenty four) calendar months) beginning on the Delivery Date, as specified in the Lease Schedule.
    • Reasonable Rental Loss” means the Vodacom’s actual financial loss arising from early termination, taking into account the remaining duration, residual value, and redeployment or resale potential of the Device.
    • “Service Component” means the portion of the price of each Unlock Bundle that entitles you to the daily allocation of voice minutes and data set out in clause 2.2, and which is not credited toward Rentals.
    • “SIM” means the subscriber identity module card supplied by Vodacom with the Device and permanently linked to that Device for purposes of the Easy2Own programme.
    • “Soft Lock” means a temporary, reversible lock state activated by the Device Software when an Unlock Bundle expires (or in any other circumstances expressly contemplated in these Ts & Cs), during which the Device’s functionality is limited to emergency calls (112) and Vodacom’s customer-care line until a new Unlock Bundle is purchased.
    • “Ts & Cs” means these Easy to Own Device Lease Terms and Conditions, as amended from time to time in accordance with clause 2.
    • “Unlock Bundle” means a prepaid bundle purchased via the Easy2Own App that (i) unlocks the Device for the relevant Bundle Period; (ii) allocates voice minutes and data; and (iii) allocates a portion of its price toward the outstanding Rentals. Unlock Bundles are available in 1-day, 7-day and 30-day variants.
  3. DELIVERY & ACCEPTANCE

Delivery takes place on receipt of the Device. You must inspect it carefully as soon as we hand over the Device to you and notify us immediately of any defect. Failing such notice, the Device is taken to have been received in good order.

  1. OWNERSHIP & TITLE
    • We remain the sole owner of the Device throughout the Rental Period.
    • You obtain no right or expectation of ownership of the Device unless you validly exercise a purchase option under clause 19.
    • You may not sell, pledge, transfer or otherwise encumber the Device.
  2. RISK & INSURANCE
    • Risk of loss or damage to the Device passes on delivery and remains with you until the Device is returned or you have exercised the option to purchase.
    • You have the option to take out insurance cover for loss, theft, or damage to the Device from Vodacom subject to separate terms and conditions.You are encouraged to obtain suitable insurance cover for loss, theft, or damage to the Device and may insure the Device with an insurer of your choice. 
    • Lack of insurance or rejection of an insurance claim does not relieve you of your obligations to Vodacom in respect of the Device.
  3. INITIAL PAYMENT
    • You must pay the Initial Payment before we hand over the Device to you. This payment  covers processing, know your client costs, SIM-linking and installation of the Device Software.
    • The Initial Payment is paid once only and is non-refundable.
    • Following the Initial Payment the Device will unlock for 24hrs, thereafter you will be required purchase Unlock Bundles set out below.
  4. UNLOCK BUNDLES – STRUCTURE & PRICING
    • Unlock Bundles are available in the following configurations:
      • 1-Day Bundle – unlocks the Device for 1 (one) calendar day;
      • 7-Day Bundle – unlocks the Device for 7 (seven) consecutive calendar days;
      • 30-Day Bundle – unlocks the Device for 30 (thirty) consecutive calendar days.
    • Each Unlock Bundle price comprises:
      • Rental Component, which is credited toward the total Rentals payable for the Device; and
      • Service Component, entitling you to a daily allocation of voice minutes and data for the duration of the Bundle Period.
    • You may purchase Unlock Bundles interchangeably. For the purposes of discharging the Rentals due over the Rental Period, the following aggregate purchases will fully settle Rentals:
      • 365 (three hundred and sixty five) 1-Day Bundles; or
      • 52 (fifty two) 7-Day Bundles; or
      • 12 (twelve) 30-Day Bundles; or
      • any combination of 1-Day, 7-Day and 30-Day Bundles yielding an equivalent total Bundle Period.
  5. VOICE & DATA ALLOCATION
    • The Service Component of each Unlock Bundle includes the daily allocation of:
      • Data – 100 (one hundred) MB (for 1-Day Bundles) or pro-rated 100 (one hundred) MB per day for 7-Day and 30-Day Bundles; and
      • Voice – 10 (ten) any-network minutes (for 1-Day Bundles) or pro-rated 10 (ten) minutes per day for 7-Day and 30-Day Bundles.
    • Each daily allocation expires 24 (twenty four) hours after activation. Unused allocations do not roll over unless you buy an additional Unlock Bundle of the same type before expiry, in which event the validity of the earlier allocation will extend to the new expiry date.
    • Data transfer between Vodacom customers is permitted subject to Vodacom’s prevailing data transfer terms.
  6. PAYMENT MECHANISM & RENTAL ACCRUAL
    • The Rental for any Billing Cycle is deemed settled when the aggregate Rental Components of the Unlock Bundles purchased during that Billing Cycle equal or exceed the contractual Rental due for that period.
    • If you fail to purchase an Unlock Bundle before the expiry of your current Bundle Period, the Device will Soft-Lock in accordance with clause 1 until you purchase a new Unlock Bundle.
  7. PAYMENT METHOD
    • All Recharges must be performed on the SIM supplied with the Device.
    • No set-off or deduction is permitted.
  8. TERM & EARLY TERMINATION
    • The lease end date is the earlier of (i) expiry of the Rental Period or (ii) lawful termination.

You may terminate at any time on 20 (twenty) business days’ written notice, either by returning the Device or by electing to purchase the Device under a separate sale agreement. In either case,you remain liable for:

  • all Rentals accrued up to the effective termination date; and
  • reasonable early-cancellation charges.
  • The early-cancellation charge referred to in clause 1.2 will be calculated in accordance with applicable law, taking into account the duration of the agreement, the value of the Device, the use and condition of the Device, and the length of notice provided.
  • Early Termination Settlement Calculation – Returning the Device:
    • If the Agreement is terminated prior to expiry of the Rental Period, the Customer will be liable for a Settlement Amount, calculated in a fair and reasonable manner.

The Settlement Amount will be calculated as follows:

Settlement Amount = Reasonable Rental Loss + Administrative Fee + Damage Adjustment (if applicable)

  • Reasonable Rental Loss:

The Reasonable Rental Loss represents Vodacom’s actual financial loss resulting from early termination and will be determined taking into account:

  • the remaining duration of the Rental Period;
  • the expected residual value of the Device;
  • the ability to redeploy, re-rent, refurbish, or resell the Device; and
  • applicable legal requirements that such charges must be reasonable.

Vodacom will ensure that the Customer is not charged in a manner that results in recovery exceeding Vodacom’s actual loss.the original value of the Device;

  • Administrative Fee

A reasonable Administrative Fee may be charged to cover costs directly associated with early termination, including processing, logistics, and account closure.

  • Damage Adjustment

If the Device is returned in a condition exceeding fair wear and tear, an additional charge may apply to account for:

  • physical damage;
  • missing components; or
  • reduced resale or residual value.

This amount will be determined based on the extent of the damage and the resulting impact on the Device’s value.

  • Exclusion of Future Service Allocation

No charges will be applied for any unused future service allocations (including data or voice) that would have been provided after the termination date.

  1. The Settlement Amount will at all times be determined in accordance with applicable consumer protection laws, including the requirement that any early termination charge must be reasonable and not exceed a fair estimate of the Supplier’s loss.
    An example calculation is available on request.SIM AND USE OF THE DEVICE
    • You must:
      • use the Device only as intended and in compliance with all applicable laws, manufacturer instructions and these Ts & Cs; and
      • not tamper with the Device Software, IMEI, firmware or security seals.
    • The SIM supplied with the Device is permanently linked to the Device. All Unlock Bundles must be purchased via the Easy2Own App.
    • You may not insert any other SIM card without our prior written consent. If the  Device supports dual SIM functionality, at least one SIM slot must contain a Vodacom SIM at all times. Insertion of an unauthorised non Vodacom SIM constitutes a material breach and may result in Hard Lock in terms of clause 3 until a Vodacom SIM card is reinserted or approval is granted.
  2. PAYMENT DEFAULT & ARREARS
    • Arrear Rental arises if, at any point, the aggregate Rental Components already paid are insufficient to cover the Rentals that should have been settled for the elapsed portion of the Rental Period based on the provisions of clause 7.
    • If Arrear Rental equals or exceeds the Rental Component of 3 (three) 30-Day Bundles (or the equivalent), Vodacom may at its discretion, but is not obliged to, apply a Hard-Lock in terms of clause 3.
  3. LOCKING SYSTEM
    • Soft Lock (Usage Expiry) – If an Unlock Bundle expires and no new Unlock Bundle is purchased, the Device Software disables all functions except emergency calls (112), the Easy2Own App and our customer care line.
    • Automatic Unlock – A Soft-Locked Device unlocks automatically when you purchase a new Unlock Bundle.
    • Hard Lock – The Device may be hard-locked, at Vodacom’s discretion, if:
      • Arrear Rentals exceed the threshold in clause 2;
      • you are in default in terms of clause 15; or
      • you fail to return the Device following lawful cancellation of the lease or at the end of the term of the lease.
    • Before applying a Hard Lock we will give you at least 10 (ten) business days’ written notice (e-mail/SMS).
    • During a Hard Lock the Device remains disabled until the default is remedied or the Device is returned. A Locking Fee (covering the cost of locking/unlocking) may be charged.
    • For the avoidance of doubt, the Locking Fee is an administration charge, levied solely to cover the actual costs incurred by Vodacom in locking or unlocking the Device. It is not a fee, charge, or consideration for the deferral of payment or the use of credit, and does not form part of the Rental or any purchase price.
  4. DEFAULT
    • You are in default if you:
      • accrue Arrear Rental per clause 2;
      • interfere with the Device Software; and/or
      • breach any material obligation.
    • Remedies that are available for Vodacom to invoke at its discretion include Soft/Hard Lock, tracing, recovery of the Device, damages and termination.
  5. WARRANTIES & REPAIRS
    • The Device carries the manufacturer’s warranty (minimum 6 (six) months).
    • If the fault is not due to misuse, we will facilitate repair or replacement of the Device.
    • Rentals are suspended during authorised repairs.
  6. DATA PRIVACY

We process personal information strictly in line with our Privacy Policy. You acknowledge that the information processed during the product application and service provision constitutes Personal Information as defined under the Protection of Personal Information Act No 4 of 2013 (“POPIA”). Vodacom will process your Personal Information in accordance with its Privacy Statement available at: https://www.vodacom.co.za/vodacom/privacy-policy/terms?icmp=Home/Footer/PrivacyPolicy. By submitting your information to apply for the Device or by accepting these terms and conditions, you confirm that you have read and understood Vodacom’s Privacy Statement.

  1. LIABILITY

Subject to applicable law, we are not liable for any loss caused by:

  • Soft or Hard Lock activation;
  • your inability to use the Device; or
  • any indirect or consequential damages.
  1. END-OF-TERM OPTIONS
    • Provided all Rentals are up to date you may elect one of the following:
OptionMechanismPrice Certainty
ReturnReturn Device in good working order (fair wear and tear excepted).No cost other than final Rentals & damages (if any).
Extend LeaseContinue leasing month-to-month on revised MMR we communicate.MMR published on our website from time to time.
PurchaseMarket ValueBuy the Device at its then fair market value.

 

  • If you do not choose an option timeously, we may (i) continue the lease on a month-to-month basis or (ii) issue a demand to return the Device.
  • When returning the Device, you must ensure it is in good working order, subject to fair wear and tear. Vodacom reserves the right to inspect the Device and may charge you for any damage beyond fair wear and tear.
  1. STOLEN OR LOST DEVICES
    • If the Device is stolen or lost you must immediately report the incident to Vodacom on 082 135 and request blacklisting.
    • You remain liable for all outstanding Rentals. Lack of insurance does not reduce this liability.
    • The Device will remain Locked until all outstanding amounts have been paid.
  2. PURCHASE PROCESS

Once you have exercised your option to purchase you will need to enter into a separate written Sale Agreement. Title and ownership in the Device will pass only once we receive the purchase price in full.

  1. NO CREDIT AGREEMENT
    • Rentals are consideration for use only. No interest, finance charges or credit fees are levied.
    • Nothing in these Ts & Cs creates a credit facility, credit transaction or instalment sale as contemplated in the National Credit Act 34 of 2005.
  2. Disclosure of Information
    • You consent that Vodacom may, to the extent permitted by law, disclose your personal information, credit profile information to any credit providers, credit bureau or credit reporting agencies;
  3. Termination
    • All legal costs on the attorney client scale;
    • Collection commission that may legally be recovered from you by Vodacom's attorneys or collection agents on amounts collected
  4. GENERAL
    • These Ts & Cs, the Lease Schedule and any later Sale Agreement constitute the entire agreement.
    • We may amend these Ts & Cs on 20 (twenty) days’ notice.
    • South African law applies and the magistrates’ court has jurisdiction.
    • The rule of construction that an agreement will be interpreted against the drafter in the case of ambiguity will not apply to these Ts & Cs.
  5. CUSTOMER SERVICE AND COMPLAINTS
    • For queries or complaints contact Vodacom Customer Care on 082 135 or [email protected].
    • Vodacom will consider your request or complaint in accordance with its internal processes and will inform you of the outcome.
Page Description
Easy To Own - Device Lease Vodacom South Africa (Pty) Ltd (“Vodacom”) / “we” / “us”). Ownership passes only if you and we conclude a separate sale agreement or if you exercise one of the end-of-term purchase options set out in clause 19 below. Capitalised terms are defined in clause 2.
Page Title
Easy To Own - Device Lease | Vodacom
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Easy To Own Device Lease, Easy To Own, Device Lease
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NXT LVL Tablet giveaway Competition Terms and Conditions

Vodacom “NXT LVL Tablet giveaway” Competition

Terms and Conditions:

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “NXT LVL tablet giveaway Competition (the “Competition”) where customers stand a chance of winning a Lenovo Tablet worth R2 400.00 (two thousand four hundred Rand) by purchasing the R69.00 (sixty-nine Rand) NXT LVL Data deal.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

Duration

  1. The Competition is open to all (new and existing youth customers) from 09h00 on 13 March 2026 to 11h59 on 27 April 2026 (the “End Date”).
  2. The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

Prizes

  1. 1 (One) participant stands a chance of winning a Lenovo Table worth R2 400.00 (two thousand four hundred Rand). 

Eligibility

  1. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
  2. The Competition is only open to natural persons between the ages of 18 (eighteen) years and 25 (twenty-five) years. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
  3. Only participants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
  4. Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to participate in this Competition.
  5. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.
  6. In the event that the user of the mobile phone (i.e. the participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.

Valid Entry

  1. In order to stand a chance of winning in the Competition, -
  • Participants gain entry by purchasing a NXT LVL 25GB bundle for R69.00 (sixty-nine Rand).
  1. Participants may enter multiple times.
  2. There are no additional charges for participating in the Competition. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.
  3. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable.
  4. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.

Prize draw

  1. The winner will be randomly selected on or after the End Date from all eligible entries who meet all the requirements set out in these Terms and Conditions. The verified winner will be notified on 28 April 2026 after he / she has been selected and verified as a winner.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured and approved by Vodacom.
  2. Vodacom will share personal details of the respective winners, such as name and contact number with a Vodacom approved third party agency, who will notify the respective winners that they have won in the Competition, and you hereby agree to such disclosure as is necessary to effect prize fulfilment.
  3. Vodacom will use reasonable efforts to contact the winners telephonically on the contact details provided by the participants to participate in the Competition.
  4. Vodacom shall attempt to contact the winners for a period of 2 (two) normal working week days after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon.  Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
  5. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
  6. The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying participant.
  7. Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
  8. The winners’ name and location will be displayed on vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent to notification of the winners.
  9. Vodacom shall request the winner’s consent in writing to his / her image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after he / she has been announced as the winner. The winner may decline the use of his / her image and/or likeness by Vodacom.

Prize Delivery

  1. All prizes will be sent with a courier service to the winners’ physical addresses only. No prizes will be delivered to a postal address.
  2. In order to effect arrangements required for the prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, contact number and physical address, with a Vodacom approved third agency, Ram Hand-to-Hand Couriers, for distribution of the prize items, and you hereby agree to such disclosure as is necessary to effect prize fulfilment .
  3. No prize is transferable or exchangeable and may not be redeemed for cash.
  4. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected participant.
  5. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prizes shall terminate.

Personal information

  1. User data collected via the Competition will not be used for any other purpose than for execution of the Competition.
  2. Vodacom respects the right to privacy and takes the protection of personal information seriously. Vodacom will only use personal information for the purposes of the competition as stated in these Terms and Conditions and in accordance with Vodacom’s Privacy Policy available on, http://www.vodacom.co.za/vodacom/terms/privacy-policy

User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
  3. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into.
  4. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
  5. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
  6. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
  7. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  8. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
  9. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  10. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Vodacom “NXT LVL tablet giveaway Competition (the “Competition”) where customers stand a chance of winning a Lenovo Tablet worth R2 400.00 (two thousand four hundred Rand) by purchasing the R69.00 (sixty-nine Rand) NXT LVL Data deal.
Page Title
NXT LVL Tablet giveaway - Competition | Vodacom
Keywords
NXT LVL Tablet giveaway, NXT LVL, Tablet giveaway
Weight
0
Page URL
/vodacom/terms/competition/nxt-lvl-tablet-giveaway

Rewards 4 You Terms and Conditions

Rewards 4 You

Terms and Conditions

What is it?

Vodacom (Pty) Ltd ("Vodacom") has developed The Rewards 4 You platform (the "Platform") which gives any Trader/Informal Store (Spaza Shop, Cellphone Shop) (the "Trader") the opportunity to earn points for all prepaid Vodacom Sim Cards that have been successfully activated . Points can be redeemed for various rewards ranging from Vodacom merchandise to store branding & signage ("Rewards Program").

Participation

  • Anyone selling or distributing Vodacom prepaid Sim Cards can sign up on the Platform. All Vodacom Dealer & Franchise staff, their immediate families, life partners, business partners and associates are excluded from participation and will not be eligible for any points/rewards.

  • Registration on the Platform will be done via WhatsApp and a Trader can register/de-register at any time.

  • Once successfully registered the Trader will received a unique ID number/dealer code which will be used for the duration of participation.

  • All participants agree to be bound by these terms and conditions.

Costs

  • Participation on the Platform is free of charge.

  • Standard mobile data rates will apply when sending or receiving content on the Platform via WhatsApp as this Platform is not zero rated.

Earning Points

  1. Points will be earned by successfully activating prepaid SIM cards (R20 paid usage) within a 3 month period commencing from the date that the SIM number has been captured on the Platform.

  2. In order to capture the Vodacom Sim Serial number on the Platform, the dealer MUST ensure that the sim card has been successfully Rica Registered prior to submitting the SIM number on the Platform.

  3. 1 Point will be earned for each successful Sim Card activation achieved.

  4. Points will be credited to the dealer ID on a weekly basis for every successful SIM card that reaches R20 usage.

  5. Points can be accumulated over a 12 month period starting 1 April and ending 31 March.

Redeeming Points

  • Points can be redeemed on the Platform at any time.

  • Points will entitle a Participant to receive rewards will vary from time to time and a full list of available items will be updated on the Platform ("Rewards").

  • Once points have been redeemed the Trader will receive a reference number and a Cluster Specialist/Regional Representative will make contact to finalize arrangements for delivery and/or collection.

  • Delivery of the items will take place within 30 days from the date of redemption.

  • Should a participant not be available on the contact number provided after points have been redeemed, and fails to contact Vodacom to collect their prize, such participant shall forfeit the relevant Reward/s.

  • In the event that store branding or signage is selected, an installer will make contact with the dealer within 30 days to finalize installation arrangements.

  • All accumulated points MUST be redeemed prior to 31 March annually, failing to do so will result in forfeiture of the accumulated points.

  • Vodacom is under no obligation to inform or remind the Trader that he/she may forfeit due to non-redemption within the relevant financial year.

  • Points cannot be redeemed for cash in part or whole and are non-refundable, non-transferable and non-exchangeable.

General

  • Vodacom reserves the right to suspend the Platform at anytime.

  • Vodacom reserves the right to suspend or de-register a Participant in the event of suspected abuse or fraudulent usage of the Platform.

  • Vodacom reserves the right to change and/ or expand on these terms and conditions. 

  • In the event of a dispute in regard to any aspect of the Platform, the Rewards Program and/or these Terms and Conditions, Vodacom's decision will be final and binding and no correspondence will be entered into.

  • Vodacom may refuse to award a Reward if the qualifying procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject /withhold any Reward for any reason.

  • All risks and ownership of the Rewards shall pass to the Participant on transfer/delivery thereof and hence all of Vodacom's obligations in regard to the Rewards program, will be fulfilled.

  • Vodacom or its agents shall not be responsible for any loss caused to the Participant due to any failure of hardware, software, or other computer or technical systems.

  • If Vodacom are required by law to alter or cancel any aspect of the Rewards Program or to terminate it as a result of changes in legislation, or for any reason whatsoever, will have the right to terminate the Rewards Program and suspend the Platform, with immediate effect and without notice. In such event all Participants hereby waive any rights which they may have against Vodacom and their associated companies, agents, contractors and/or sponsors.

  • Vodacom provides no warranties that the operation of the Platform will be uninterrupted or error free. To the extent permitted by law we and our licensors disclaim and exclude all warranties, representations, conditions and other terms of any kind, express or implied and whether arising by statute, common law or otherwise.

  • All information relating to the Rewards Program and the Platform which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.

  • Vodacom will collect, use, store or share your information in accordance with our Privacy Policy.

  • A failure by Vodacom to exercise any particular rights or provision of these terms and conditions shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by Vodacom in writing.

Contact

Mobile/WhatsApp: 082 9 082 082

Email: [email protected]

Page Description
Rewards 4 You the opportunity to earn points for all prepaid Vodacom Sim Cards that have been successfully activated Points.
Page Title
Rewards 4 You
Keywords
Rewards 4 You
Weight
0
Page Category
Page URL
/vodacom/terms/rewards/rewards-4-you

Prime Video Mobile Edition Reward Competition Terms and Conditions

Prime Video Mobile Edition Reward for Store Consultants

Terms and Conditions

Vodacom (Pty) Ltd is running a Promotion where selected Store Consultants are rewarded with a 12-month free access to Prime Video Mobile Edition plus 3GB streaming data for 12 months. This reward is worth R59 per month.

Prime Video Mobile Edition is a premium video streaming service that gives you access to the best local and international content on your mobile phone. You can either stream or download your favourite show to watch later, at your convenience.

All participants of the Promotion Period agree to be bound by the following Terms and Conditions:

Duration

  1. The promotional offer is open to selected Vodacom customers, residing in South Africa, who will receive a reward notification message from 17 October 2025 until 15 December 2025 (the promotion period).
  2. The duration of the promotion may be extended or curtailed at the discretion of Vodacom.

Reward

  1. Qualifying customers will receive an SMS from Vodacom with a link to the Prime Video Mobile Edition portal. To redeem the reward, customers should click on the link and sign up for a free Prime Video Mobile Edition subscription. The reward countdown begins once the customer has completed the sign-up.”
  2. Qualifying customers who are eligible for promotion acknowledge, understand, and agree that-
  • They will need to activate a 12-month FREE subscription for Prime Video Mobile Edition.
  • Customers who wish to continue with the Prime Video Mobile Edition service after the 12-month FREE period will be billed R29 monthly.

Customers wishing not to be billed after the FREE period should cancel the subscription after the FREE period.

  • If a customer terminates, cancels or port-out their number, such customer forfeits the use of any unused rewards from the time of cancellation onwards.

For more information on Prime Video Mobile Edition, refer to the terms and conditions.

https://www.primevideo.com/help/ref=atv_hp_cnt?nodeId=202095490

Valid Entry

  1. To be eligible to receive a reward in the promotional offer, qualifying entrants must:
  • Receive an SMS message confirming the promotion.
  • Open the link in the SMS message and sign up for the Prime Video Mobile Edition 12-month FREE trial period.
  1. To continue receiving the 12-month reward, customers should sign into their Prime Video Mobile Edition account at least once in two months period.
  2. There are no additional charges for participating in the promotion.

Eligibility

  1. Only entrants who are using SIM cards that have been RICA registered are eligible to participate in the promotional offer. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
  2. Participants must reside in South Africa and have a valid South African identity document or permanent residence permit, or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Rewards

  1. All qualifying customers will receive the promotional reward. The allocation of the promotional reward is automated.
  2. The promotional rewards are not transferable or exchangeable and may not be redeemed for cash.

Cancellation of the reward / Prime Video Mobile Edition Service

  1. Customers can unsubscribe from the Prime Video Mobile Edition service at any time and for any reason by following the “cancel” prompts available within the Prime Video Mobile Edition Service menu, or by:
  • Using Vodacom self-service channels.
  • Calling Vodacom Customer Care: 082135.
  • Dial USSD: *135#.
  • Visit WEB: primevideo.com
  • via Vodapay App.
  1. Upon expiry of your complimentary trial period for Prime Video Mobile Edition, the subscription shall automatically convert to a paid subscription, and the applicable monthly fee will be deducted from your airtime balance. You may manage or cancel your Prime Video Mobile Edition subscription at any time by visiting http://offers.vodafone.com/za and selecting the “Manage Subscriptions” option. It is your responsibility to ensure timely cancellation should you not wish to continue with the paid subscription.
  2. When cancelling/ unsubscribing from the Prime Video Mobile Edition Service, you accept that your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), to facilitate a convenient experience should you choose to re-subscribe at a later stage within the 6 (six) month period.

Personal information

  1. User data collected via the promotion will not be used for any purpose other than for the execution of the promotion.
  2. User data collected via entry for this promotional will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. In the event of a dispute regarding any aspect of the promotion and/or the Terms and Conditions, Vodacom’s decision will be final, binding, and no correspondence will be entered into.
  3. Vodacom may refuse to award a reward if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
  4. Vodacom and/or any other person or party associated with the promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the reward.
  5. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees, or undertakings given by any person other than Vodacom itself.
  6. If Vodacom is required by law to alter or cancel any aspect of the promotion or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotional Offer being offered, with immediate effect and without notice. In such an event, all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors, and/or sponsors.
  7. All information relating to the promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  8. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
  9. Vodacom reserves the right to amend these terms and conditions, and where such a change is material, Vodacom shall provide you with reasonable prior written notice.
Page Description
Promotion where selected Store Consultants are rewarded with a 12-month free access to Prime Video Mobile Edition plus 3GB streaming data for 12 months. This reward is worth R59 per month.
Page Title
Prime Video Mobile Edition Reward - Competition | Vodacom
Keywords
Prime Video Mobile Edition Reward, Prime Video, Mobile, Edition, Reward
Weight
0
Page URL
/vodacom/terms/promotion/prime-video-mobile-reward-for-store

Social Bundles Terms and Conditions

Social Bundles Terms and Conditions

  1. By taking up the Social Bundles (the "Service"), you agree to these terms and conditions.
  2. Social Bundles will be available to you by dialling *135# on USSD, the VodaPay App or Vodapay
  3. The Service provides you with data to stream or to sync and/or to access the applications (the "Standard Applications") listed in clause 8 of these terms and conditions (the "bundle categories")
  4. The Service will be available to you as a subscription service valid for 1 day, 3 days, 7 or 30 days ("subscription period"). The 1-day bundle is valid from time of confirmation of purchase until midnight (23h59) of the same day. The 7-day bundle is valid for 7 days from date of activation.
  5. The Service is available to all new and existing Prepaid, Hybrid (Top-up) and Postpaid customers.
  6. Vodacom reserves the right to terminate or change the Service at any time.
  7. The Service is available for use in all compatible smartphone devices, laptops and tablets.
  8. During the subscription period you will be able to stream or get access to the following Standard Applications set out in the social bundle categories below:
  • Facebook
  • YouTube
  • WhatsApp Messenger
  • TikTok
  1. Social Bundles on NXT LVL will only be available to registered NXT LVL customers only by dialling *128#
  2. The Service provides you with full access to the standard application in each bundle categories i.e. Facebook, YouTube, WhatsApp and/or TikTok.
  3. The standard applications specifically exclude any service that involves video or voice calling including but not limited to voice and video calling on WhatsApp and Facebook or any other with similar functionality.
  4. The following usage rules will apply:
  • Facebook: Facebook bundle will only be depleted for usage for Facebook on the Vodacom network through the internet or relevant application (Facebook application and Facebook Webpage)
  • YouTube: YouTube bundle will only be depleted for usage for YouTube on the Vodacom network through the internet or relevant application (YouTube application and YouTube Webpage)
  • WhatsApp Messenger: WhatsApp bundle will only be depleted for usage for WhatsApp on the Vodacom network through the internet or relevant application (WhatsApp application and WhatsApp Webpage)
  • TikTok: TikTok bundle will only be depleted for usage for TikTok on the Vodacom network through the internet or relevant application (TikTok application and TikTok Webpage).
  1. You can extend the Validity Period of the Bundles you initially purchased (the "Initial Bundles") by purchasing additional Bundles of the same size (the "Additional Bundles") before the Initial Bundle have expired. The purchase of the Additional Bundles will result in the Validity Period being extended and calculated for the date that you purchased the Additional Bundles.
  2. If your Bundle is depleted and there is no other applicable data bundle remaining, all data usage will be stopped by default, or you will only be able to use data at out of bundle rates if you have opted in to current out-of-bundle data charges.
  3. If a Bundle reaches the validity date and expires before the Bundle is depleted, data usage will continue at the Out of Bundle rate, applicable to the tariff.
  4. Data transfer will apply, whereby you have the ability to transfer the bundle to other Vodacom customers. Please visit the data transfer terms and conditions for full details: https://www.vodacom.co.za/vodacom/terms/data-bundle-transfer-terms-and-conditions
  5. Vodacom reserves the right, at its sole discretion and at any time to amend the social bundle categories according to their identifiable data usage.
  6. You may only use the service for personal use. You may not use the service for commercial purposes, nor may you use it to set up as a personal hotspot. Vodacom reserves the right to suspend the Service if in the opinion of Vodacom, you misuse or abuse the Service in any way whatsoever.
  7. Once the Service is depleted and you wish to continue using any of the standard applications, you shall do so using your existing data bundle as per your existing data tariff plan.
  8. If you use the Service to access any of the Standard Applications, your existing in-bundle usage and any other loaded data will not be consumed until the Service is depleted or expires.
  9. You can check you bundle balance for the Service by dialling *135#, and choosing option 1
  10. The terms and conditions and subscription process required for each Standard Application shall at all times be applicable and shall constitute an agreement between you and the provider of the Standard Application. Vodacom shall not be liable for any unavailability, faults glitches, bugs or technical issues with the Standard Applications. Furthermore, Vodacom shall not be held liable for any damages or loss howsoever arising that you may suffer as a result of you using the Standard Application.
  11. For more information on the terms and conditions relating to the Standard Applications, and their recurring monthly subscription fees, please visit the following links:
  • Facebook: Facebook
  • YouTube: Terms of Service (youtube.com)
  • WhatsApp Messenger: Terms of Service (whatsapp.com)
  • TikTok: Terms of Service | TikTok
  1. If you use any other application that is not a Standard Application or if you use the Standard Applications outside of the premise of the Service, will be charged as standard traffic as per your existing tariff plan. If you follow a link outside the Standard Applications, normal data rates will apply as per your existing tariff plan.
  2. The Standard Applications may contain third party advertisements, content, materials, and/or links to third party services and / or websites that are not owned or controlled by Vodacom. Vodacom assumes no responsibility for, the content, privacy policies or practices of any third-party websites or applications. In addition, Vodacom does not and cannot censor or edit the content of any third-party website. When you visit third party websites, Vodacom encourages you to read the terms and conditions and privacy policies of the other websites. By using the Service, you expressly release Vodacom from all liability arising from your use of any third-party website or as a result of any third-party services.
  3. You cannot use the Services when you are roaming. Whilst roaming the use of the Standard Applications will be charged at your existing tariff plan.
  4. You can view your activated Services via USSD by dialling 135#, via the Vodacom App or by calling the Vodacom contact centre on 082 135
  5. If you do a price plan migration, whilst you have an existing active Service, such Service shall be carried over to the new price plan.
  6. If you do a price plan upgrade, you will be able to add the Service to your upgraded price plan.
  7. You cannot deactivate the Service before it expires.
  8. In the event that any of your user data is collected whilst using Service, the user data will be stored for as long as Vodacom is legally required to and in accordance with Vodacom/s Privacy Statement, https://www.vodacom.co.za/vodacom/terms/privacy-policy. If there is no legal requirement, the collected information will only be stored for as long as it is needed for Vodacom to be able to provide the Service and has a legitimate interest in processing such user data.
  9. Vodacom reserves the right to terminate the Services immediately and without notice to you in the event that the Service is held to be or becomes unlawful in terms of applicable laws. In such event you hereby waive any rights which you may have against Vodacom and acknowledge that you will have no recourse or claim of any nature whatsoever against Vodacom.
  10. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide you with reasonable prior written notice before implementing any such change.
  11. Vodacom makes no warranties, expressed or otherwise through its employees or agents unless such warranties are reduced into writing and contained in these Terms and Conditions.
Page Title
Social Bundles Terms and Conditions
Keywords
Social Bundles
Weight
0
Page Category
Page URL
/vodacom/terms/social-bundles

Vodacom Suite Experience Competition Terms And Conditions

Vodacom United Rugby Championship, Vodacom Bulls Rugby, and Springbok Rugby National Teams

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom Suite Experience for rugby matches for the Season 2025/26 to Vodacom United Rugby Championship, Vodacom Bulls Rugby, and Springbok Rugby National Teams fixtures (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.

These are the Standard Competition Terms and Conditions and comprise Part A (which contains the Competition-specific information) and Part B (which contains general terms and conditions that apply to all competitions). In the event of any conflict, the terms and conditions of Part B prevail.

By entering and/or participating in this Competition, entrants/participants opt into, agree, and consent to be bound by the Terms and Conditions (comprising Part A and Part B) stated below.

Part A: Competition-Specific Terms and Conditions

Competition Duration

  1. The Competition period/duration is from:
    • Start date: 09h00, Tuesday 1 July 2025
    • End date: 23h59, Sunday 31 May 2026.
  2. Prize Draws are fixture-related and will be done before the relevant match for each Competition within the 2025/26 season or as communicated via social media platforms.

Competition Prize/s

  1. The Competition Prize comprises of is: 2 (two) suite tickets per winner to the fixture as specified on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms
    • Total number of Prizes: 10 (ten) winners per suite experience in total for the season, which will be allocated 2 (two) suite tickets per winner per fixture (for the fixture specified on social and digital media platforms). Total number of prize winners may vary based on Vodacom’s discretion.
    • Value of the Prize(s) (per Prize): R 3000 (three thousand Rand) per person (not transferable and not exchangeable or refundable).
    • The Prize includes suite tickets, food and beverage in the suite, as determined by Vodacom, and any other gift(s) Vodacom may provide.
    • The Prize excludes any and all travel to attend the event and any other costs which may be incurred by the winner to attend the event that falls outside elements provided as part of the prize.

Eligibility

  1. The Competition is open to Vodacom Red customers (at a postpaid package price point, i.e. entry can only occur after more than one billing cycle as a Red customer), who have been Vodacom customers for an uninterrupted period of 24 (twenty-four) months or longer and who entered via Vodacom and/or other third-party social media and digital platforms, who completed the competition form, or other stipulated requirements for entry as specified for the Competition.
  2. Eligible entries will be put into the draw and through the process of a randomiser (selected at random), the winner will be selected.
  3. Participants are allowed to enter a Competition once per day during the Competition period or as specified in the relevant social media campaign posts.

Prize Delivery

  1. The Prize delivery for this specific Competition will be the delivery of tickets sent electronically via email or physical delivery as contemplated in clause 36 and/or 38 Tickets will be verified at the entrance to the suite.
  2. The general provisions of Part B, in clauses 33 to 45 below, will apply.

Part B: General Competition Terms and Conditions

In addition to the Specific Competition Terms and Conditions outlined in Part A above, the following General Terms and Conditions apply to the Competition.

Duration

  1. The duration of the Competition (as stipulated in Part A above) may be extended, curtailed or cancelled at the discretion of Vodacom.

Prize

  1. Vodacom has the right to change the type and quantity of prize/s (described in Part A above) to determine the value of the Prize/s or to substitute it at their discretion.

Eligibility

  1. Only entries received during the Competition period (as stipulated in clause 1 in Part A above) will be eligible entries.
  2. The Competition is only open to natural persons. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded and not eligible to participate in the Competition.
  3. The competition is open to South African Residents over the age of 18 who are in possession of a valid identity document.
  4. Only entrants/participants who are using SIM cards that have been RICA (Regulation of Interception of Communications and Provision of Communication-Related Information Act) registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
  5. Unless otherwise stipulated, employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates, and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
  6. Entrants/participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid for the Competition duration, and provide a copy of such an identity document to Vodacom on request - failing which eligibility to win is forfeited.
  7. Entrants/participants are only eligible if they have not won a Vodacom competition during 6 (six) months preceding this Competition. The 6 (six) months calculation will start from the date that Vodacom fulfilled the Prize in the preceding Competition.
  8. In the event that the user of the mobile phone (i.e., the entrant/participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the Prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  9. Vodacom customers who are not in good standing with Vodacom, or are involved in any legal process with Vodacom, or are in arrears with their accounts are not eligible for this Competition.

Valid Entry

  1. A Valid Entry must comply with the Competition requirements as stated or described, including as above or on the platforms (social media or other – as selected by Vodacom in its discretion), and which competition requirements may include prompts or instructions for participating in the Competition, (e.g., voting for something, selecting or identifying something or other stated requirement), and/or by completing any required entry forms.
  2. Qualifying entrants/participants must complete all the required information on the Competition entry form or platform, which can be found via Vodacom’s social media platforms during the period of this Competition.
  3. Responses directly or via direct messages on any social media platform will not be considered valid entries.
  4. Only correct answers or a correct sequence of answers will be accepted and eligible to be selected as a winner at Vodacom’s discretion.
  5. Unless otherwise stipulated in or required by the entry requirements, there are no additional charges for participating in the Competition. In respect of online entries, standard data costs may apply to uploading a valid entry online, as may be applicable. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage and are subject to the applicable Terms and Conditions of that service.
  6. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or claiming any prizes. 
  7. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
  8. Vodacom (or its Agent) retains the right to determine, at its sole discretion, if entrants/participants meet the stipulated eligibility criteria, criteria for a valid entry, competition requirements, and may be eligible to win a prize based on the Competition requirements.
  9. Vodacom (or its Agent) is entitled to, in its sole discretion, disqualify any entrant/participant from the Competition for any reason and will not be obliged to notify entrants/participants of such disqualification.

Prize Draw and/or winner selection

  1. The winners of the Prize will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions, and will be selected at Vodacom’s discretion.
  2. The verified winners will be notified within (2) two days after he/she has been selected and verified as a winner or within one (1) hour after being selected and verified as a winner.
  3. The decision of the judges (who draw the prizes or decide the winners, as appointed by Vodacom at its sole discretion) on any aspect of the Competition, including the award or allocation of the Prizes, will be final and binding and no correspondence will be entered into.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.
  2. Vodacom will share personal details of the respective winners, such as name and contact number, with a Vodacom-approved third-party agency, Openfield Marketing, who will notify the respective winners that they have won in the Competition, and by participating in the Competition, entrants/participants agree to and accept such disclosure as is necessary to effect Prize fulfilment.
  3. Vodacom and Openfield Marketing will use reasonable efforts to contact the winners via direct messaging on their social media profile, email, or telephonically as may be applicable on the contact details provided by the entrants/participants to participate in the Competition.
  4. Vodacom and Openfield Marketing shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners.
  5. Should an entrant/participant not be available, or should Vodacom or its Agent be unable to reach that participant for any reason whatsoever, on the contact details provided during the timeframe stipulated above or of the Participant rejects, forfeit, or decline acceptance of the Prize, that person’s right to the Prize will be deemed to have been waived and forfeited. Vodacom reserves the right at is sole discretion to then award the Prize to the next randomly drawn entrant/participant.
  6. The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants/participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying entrant.
  7. Notwithstanding the fact that the Prizes vest in the winners immediately upon the determination of the results, in the event that the required information, documentation or verification from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
  8. The winners’ name and location may be displayed on www.vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent.
  9. Vodacom shall request the winner’s/winners (as may be applicable) consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as the winner. The winner may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

  1. The following general conditions apply to the delivery of Prizes.
  2. Vodacom and/or its Agent will determine the mode of Prize delivery at its discretion.
  3. If the method of Prize delivery is identified in Part A above, the clause applicable to that method of delivery as detailed more fully below will apply:
  4. In the event of a Prize requiring physical delivery - delivery will take place via courier at dates, times and places arranged between Openfield and the winner(s). The winner must provide a correct address for delivery. Delivery may only be possible during weekdays (Monday – Friday) between 09h00 – 17h00, and not on Saturdays, Sundays, and public holidays. If the winner is not home for courier or delivery, or the address cannot be found, the winner will be offered one more opportunity to provide an accessible address for delivery and to be available for such delivery; if delivery is still not possible or Vodacom’s Agent is unable for any reason whatsoever not to effect delivery, the Prize will be forfeited.
  5. In the event of a Prize requiring physical collection – Vodacom or Openfield Marketing will communicate the address and location where and hours when the Prize can be collected by the winner(s). Neither Vodacom nor Openfield shall be held liable should the winner(s) be unable to collect the Prize. Prize/s must be collected by the winner/s within 10 (ten) working/business days from the announcement and notification of the winners, failing which the Prize will be forfeited.
  6. In the event that a Prize can be sent electronically via email, a valid email address must be provided by the winner. If Vodacom or Openfield has sent the email containing the electronic Prize to the email address provided, delivery thereof will be deemed to have taken place. Neither Vodacom nor Openfield will be held liable if delivery to such an email address fails or if the winner is unable to retrieve the email or Prize as sent to such email.
  7. In the event of data and/or airtime Prizes, all data Prizes will be allocated to the winners within seven (7) working days after the competition days after the competition winner(s) have been confirmed and the winner(s) details have been confirmed, including the Vodacom MSISDN (cell phone number) that the data and/or airtime must be transferred to.
  8. In the event of a cash Prize, the cash Prize will be transferred via EFT (electronic funds transfer) to the winner within seven (7) working days after the competition winner(s) have been confirmed and the winner(s) banking details confirmed by receiving proof of banking details and identification to the satisfaction of Vodacom or its Agents in their sole discretion.
  9. In the event of a Prize being an award on the VodaPay App, the winner must download the App and register on the App. Vodacom can only transfer money into the VodaPay wallet if the the winner has downloaded the App and registered on it. The cash Prize will be transferred into the winner’s VodaPay wallet within seven (7) working days after confirmation by the winner of their VodaPay details. Should the winner fail to meet the criteria for a period of ten (10) working days, the Prize will be forfeited.
  10. Should Vodacom or Openfield not be able to fulfil their obligation in delivering the Prize(s) to the winner(s), for whatsoever reason, including due to lack of accurate information provided by the winner(s) or the winner(s) inability to receive the Prize, the Prize will be forfeited – which will be determined at Vodacom’s or its Agent’s sole discretion.
  11. In order to effect arrangements required for the Prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, and contact number, with a Vodacom-approved third agency, Openfield Marketing, for distribution of the Prize items, and by participating in the Competition, entrants/participants agree to such disclosure as is necessary to effect Prize fulfilment.
  12. If a winner cannot accept a Prize for any reason whatsoever, or if Vodacom or Openfield are unable to deliver the Prize for whatsoever reason (including the reasons mentioned above), the Prize will be awarded to the next selected eligible entrant.
  13. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof, and all of Vodacom’s obligations regarding the Competition and Prizes shall terminate.

Prizes are not transferable and right of admission is reserved

  1. No Prize is transferable or exchangeable and may not be redeemed by, transferred, or given to another person.
  2. No Prize can be redeemed for cash and may not be sold.
  3. Vodacom will not transfer, allocate, or assign a Prize to someone else if requested by the winner.
  4. Where a Prize is for an event(s) and / or experience(s):
    • It is restricted to the winner(s) of the Prize only. No additional guests will be allowed to enter or have access to the event(s) and / or experience(s);
    • Right of Admission to the event(s) and experience(s) is reserved by Vodacom, its Agent’s or Partners in respect of the event or experience;
    • Vodacom (including its Agent’s or Partners in respect of the event or experience) reserves the right to have a winner (and their partner and / or guest) removed from an event at any time should the behaviour or language of such winner or guest, at the discretion of Vodacom (its Agent’s or Partners in respect of the event or experience), be considered to constitute harassment or be inappropriate, including behaviour or language that is discriminatory or hateful on grounds such as race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language and birth; and
    • Vodacom (including its Agent’s or Partners in respect of the event or experience) reserves the right to remove any winners (and their partner and / or guest) from an event at any time should their behaviour be considered to be dangerous to themselves or any other person or contravening any applicable health and safety requirements.

Undertakings, limitation of liability and indemnification

  1. Event(s) and/or experience(s), to which the Competition Prize relates, may be hosted by third parties (for example, at sport stadia, theatres, convention or other centres owned by other entities). Winner(s) agree to comply with the rules and regulations applicable to events held at such premises upon entry, and as may be stipulated by the owners of such premises.
  2. Entry to any events, experiences, and venues in respect of which Vodacom may give away prizes as part of competitions on its platforms, are bound and regulated by specific event or venue-related rules and regulations, which may be determined by event or venue owners or relevant governing bodies. By participating in this competition, Competition Participants:
    • acknowledge and agree that they are bound by such event, experience, or venue rules upon entry to such premises, event or experience;
    • undertake to adhere to and comply with any and all reasonable event, experience, or venue rules and/or regulations; and
    • indemnify Vodacom, its agents, or employees from any liability associated with Competition participants/winners failure to adhere to such rules and regulations and any damages that occur as a result.
  3. Vodacom, its associated companies, partners, agents, contractors, sponsors, and personnel involved in or associated with the Competition, or a related event or experience shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition, from claiming the Prize, or attending an event or experience forming part of the Prize.
  4. Vodacom (including its Agent’s or Partners in respect of the event or experience) is not liable for any technical failures affecting participation and/or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
  5. Vodacom (including its Agent’s or Partners in respect of the event or experience) cannot and will not be held liable should it be impossible for it to deliver the Prize or to fully perform, execute or fulfil the Prize. Should the Prize be linked to a specific fixture, match, event or experience, and should that specific fixture, match, event, or experience be cancelled, interrupted, postponed, or otherwise affected by events or factors outside of Vodacom’s control or at Vodacom’s discretion, Vodacom cannot be held liable for the fulfilment of the Prize or be required to provide an equivalent or replacement Prize.
  6. Vodacom, its directors, employees, agents and distributors are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

Personal information and permission to receive marketing and promotional information

  1. User data collected via the Competition will not be used for any other purpose than for the execution of the Competition and/or for the sharing of related marketing and promotional information.
  2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
  3. By entering this Competition, entrants/participants give Vodacom permission to send them marketing or promotional information about Vodacom products, services and other Competitions, and consent to their name, contact number, and/or email address being shared with official Partner/s in the campaign to which the Competition relates, for marketing or promotional purposes.
  4. The entrant(s) will be given the option to opt out of receiving marketing or promotional information via the platform from which they receive such information.

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrant/participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
  2. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding, and no correspondence will be entered into.
  3. Vodacom may, at its discretion, refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
  4. If Vodacom is required to alter or cancel any aspect of the Competition or to terminate it by law, as a result of changes in legislation, or for any reason whatsoever, it has the right to terminate the Competition, with immediate effect and without notice. In such event, all entrants/participants waive any rights they may have against Vodacom and its associated companies, agents, contractors, official Partners and/or sponsors.
  5. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  6. The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Vodacom Suite Experience for rugby matches for the Season 2025/26 to Vodacom United Rugby Championship, Vodacom Bulls Rugby, and Springbok Rugby National Teams fixtures (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.
Page Title
RED Suite Experience - Competition | Vodacom
Keywords
Suite, Vodacom RED Suite, Rugby
Weight
0
Page URL
/vodacom/terms/competition/red-suite-rugby-experience

Power 4U Terms and Conditions

Power 4U Terms and Conditions

Terms And Conditions

  1. This price plan is not available to Contract, Top Up, Community Service and CST Management SIMS.

  2. The peak period call rate of R1.82 per minute will be charged on out-of-bundle voice calls to any South African network, and calls will be billed per second [peak period: Weekdays from 07:00 - 20:00 daily (Monday to Friday)].

  3. The off-peak period call rates of R1.32 per minute is offered on out-of-bundle voice calls to any South African network, and calls will be billed per second [Off-peak period: Weekdays from 20:00 - 07:00 daily (Monday to Friday); Weekends from 20:00 on Friday to 07:00 on Monday; Public Holidays].

  4. The following calls do not qualify for this call rate, and will be billed according to published rates:

    1. Roaming calls

    2. Premium rated calls

    3. SVS Calls

    4. International calls

    5. VAS calls

    6. Fax out calls

  5. The data rate of R0.99 per MB is offered on out-of-bundle data usage at any time.

  6. On this price plan you can continue to earn Talking Points when recharging R10 or more, and you can redeem Talking Points for airtime bundles or call discounts, cellphones and MMS, SMS and Data Bundles.

  7. You can Free Change out of this price plan at any time via existing Free Change channels (1181 IVR, *135# USSD, Vodacom.co.za).

  8. As per existing network rules, calls will be terminated by the network at 120 minutes (2 hour rule).

  9. Vodacom Power 4U price plan will be subject to the following acceptable usage policy:

    1. LCR and associated services are not permitted to use the Service. If the SIM card is used in a fixed location device to regularly make and receive calls to multiple numbers, the Service will be suspended immediately, pending an investigation.

    2. Vodacom reserves the right to suspend the Service in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use

  10. Vodacom reserves the right to alter or terminate the Service in order to prevent catastrophic impact on the network.

  11. Whilst Vodacom will use its reasonable endeavours to provide the Service, due to potential capacity limitations on the network it does not commit to the uninterrupted supply of the Service.

  12. Vodacom reserves the right to expand on these terms and conditions and will provide reasonable notice of any material changes.

Page Title
Power 4U Terms and Conditions
Keywords
terms, conditions, promotion, power, 4U
Weight
0
Page Category
Page URL
/vodacom/terms/promotions/power-4u-terms-and-conditions

Just For You App Terms and Conditions

Just For You

Terms and Conditions

GENERAL

  1. Just 4 You offers launched to Prepaid, Top Up and uChoose customers on 28 October 2014, and to Postpaid customers on 9 September 2015.
  2. Just 4 You is a consumer product and may only be used by an end-user (that is a natural person) to make calls, use data or send SMS messages to another end-user (that is a natural person), with the intention to facilitate a personal communication between such end-users.
  3. Just 4 You bundles may not be used for commercial purposes or as part of any bulk SMS sending service. Any use of this offer outside of what is considered reasonable for private, non-commercial use, and in instances through mechanisms and means not intended for personal use or the anticipated purpose of the offer, will be considered as abuse.
  4. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.
  5. Just 4 You offers are available to individual customers. Enterprise customers and M2M contracts are specifically excluded from purchasing Just 4 You offers.
  6. Just 4 Your Town offers (which is a regional sub-menu of Just 4 You) will be based on a customer's location and only presented upon consent from a customer to use their location.
  7. Vodacom will present customers with a personalised set of Just 4 You Offers on the USSD menu at *123#.
  8. Customers can purchase Just 4 You offers at any time by dialling *123#. 
  9. Customers may purchase multiple Just 4 You Offers at a time.
  10. Vodacom reserves the right to vary offers as deemed necessary.
  11. Bundles with the shortest validity / earliest expiry may deplete first. 
  12. All Just 4 You offers are subject to the validity of the offer purchased, as specified at the time of purchase.
  13. To check your Just 4 You Balance dial *135*# and select Balances, then Promotions.
  14. Vodacom reserves the right to amend these Terms and Conditions and where such change is material, Vodacom will provide you with reasonable prior written notice before implementing any such change'

Prepaid Customers

  1. Purchase of offers will be from your airtime balance. If you have insufficient balance you will not be able to purchase an offer.
  2. Customers who recharge with R12 or more will continue to receive the Night Shift recharge promotion for 7 days, but will not receive the Night Shift Promotion notification SMS.
  3. Vodacom4Less customers will not receive V4L discounts while they are using a Just 4 You voice bundle. 
  4. Daily Free Calls customers using a Just 4 You voice bundle will not receive free minutes following 3 minutes of talktime.
  5. Talking Points (Loyalty) call discounts will be applicable only after an active Just 4 You voice bundle is depleted.

Top Up & uChoose customers

  1. Purchase of offers will be from your airtime balance or subscription airtime allocation. If you have insufficient airtime the purchase will not be successful.
  2. uChoose Smart customers will have to recharge before they can purchase offers. 

Contract customers

  1. The price of the J4Y offer will be added to customer bills.
  2. If you are a twin-call or data sharing sim user, you will only be able to purchase offers from the primary/master cellphone number.

Migrations

  1. Prepaid & Top Up customers converting to Contract or vice versa will lose their allocated J4Y bundles.
  2. Prepaid customers converting to Top Up or vice versa will keep their allocated J4Y bundles.

Opt Out

  1. You may opt out of receiving Just 4 You promotional messages by sending 'J4Y' to 31118 free from your Vodacom cellphone.

VOICE OFFERS

  1. Product validity is as specified per offer, and there will be no carry-over of minutes beyond the expiry.
  2. If the bundle is depleted before expiry, calls will deplete from other available voice bundles and then from airtime.
  3. If a voice bundle runs out while on a call the rest of the call will be billed at the applicable rate.

Vodacom to Vodacom Call Bundles

  1. On-net voice bundles can be used for Vodacom to Vodacom calls only, and will deplete per minute. 
  2. The following are qualifying and non-qualifying Call Types for On-net bundles:

Qualifying Call Types

  • Vodacom to Vodacom calls
  • Callback (on-net)
  • Call forwarding (on-net)
  • Through-connect to on-net calls
  • Conference call (on-net)

Non-qualifying Call Types

  • Calls to other SA networks
  • Roaming Calls
  • International calls
  • Premium rated calls
  • Video Calls
  • Conference Calls (off-net)
  • Call sponsor
  • Through Connect (off-net )
  • VAS calls
  • Reverse Charge
  • SMS, MMS, Data, SVS
  • General Service calls
  • Directory Enquiry calls
  • Reconnect
  • Message forwarding
  • Fax Outdial
  • Call forwarding

Any-network Call Bundles

  1. Any-network voice bundles can be used for Vodacom to Vodacom calls as well as calls to other South African networks, and will deplete per minute.  
  2. The following are qualifying and non-qualifying Call Types for Any-network bundles:

Qualifying Call Types

  • Vodacom to Vodacom calls
  • Vodacom to other SA network calls
  • Callback (on/off-net)
  • Call forwarding (on/off-net)
  • Through-connect (on/off-net calls)
  • Conference calls (on/off-net)

Non-qualifying Call Types

  • Roaming Calls
  • International calls
  • Premium rated calls
  • Video Calls
  • Call sponsor
  • VAS calls
  • Reverse Charge
  • SMS, MMS, Data, SVS
  • General Service calls
  • Directory Enquiry calls
  • Reconnect
  • Message forwarding
  • Fax Outdial
  • Call forwarding

Rate Cutter Bundles (relevant to Prepaid customers only)

  1. You pay an upfront fee to qualify for a reduced call rate, which will be billed per second.
  2. Rate Cutter applies to local calls only, specified as either on-net (Vodacom to Vodacom calls) or Any-network (calls to any SA network). Roaming calls are excluded.
  3. If you Free Change to a per minute price plan* while you have an active Rate Cutter bundle you will forfeit the Rate Cutter benefit (*Prepaid: Daily Free Calls, All Day Per Minute, Vodago / *Top Up: Top Up 135, Top Up 135 Plus, Top Up 315).
  4. Customers will remain on their existing price plan, so that once the Rate Cutter offer expires the original price plan rates will be applied.
  5. For Rate Cutter on-net bundles, calls to other networks, data, SMS and other supplementary services will be billed at existing price plan rates.
  6. For Rate Cutter any network bundles, data, SMS and other supplementary services will be billed at existing price plan rates.
  7. If you have other voice bundles at the time of purchasing a Rate Cutter offer, these voice bundles will be depleted first.
  8. If you have Talking Point call discounts when you purchase a Rate Cutter, these discounts will not apply for the duration of the Rate cutter offer. Once the Rate Cutter expires, Talking Points call discounts will resume.

DATA OFFERS

  1. You will be charged for the volume of data sent and received, and not the time spent connected.
  2. Data speeds are not guaranteed and are dependent on network availability.
  3. Bundles and tariffs only apply to standard APNs.
  4. Data bundles do not apply to data roaming.
  5. Transfer of Just 4 You data bundles to another applicable Vodacom number is possible. For more information please visit https://myvodacom.secure.vodacom.co.za/vodacom/terms/data-bundle-transfer-terms-and-conditions
  6. Customers can extend the validity of their data bundle by purchasing another bundle of the same validity and size before the initial bundle has expired. This will extend the validity of the initial bundle to that of the second bundle purchased. 
  7. Once a Just 4 You data bundle has been depleted, data usage will stop unless the customer has another data bundle or has opted in to accept out of bundle charges. If a Just 4 You data bundle expires before the allocation is depleted, data usage will continue at 49c/MB.
  8. Data bundles will be utilised in the order they were purchased. Please note that in the instance when shorter validity bundles are bought after longer validity data bundles, Vodacom may allow these bundles to be depleted first, depending on which bundle expires first. 

Weekend Data Bundles:

  1. You can purchase this bundle for use on the weekend, from Saturday 00:01 until Sunday 23:59.
  2. If purchased during the weekend, the full cost of the bundle applies regardless of the time the bundle is purchased.

Night Owl Data Bundles:

  1. Night Owl bundles can be used during 'Night Owl' periods of 23:00 to 04:59 daily.

SMS OFFERS

  1. Bundled SMS's are for national use to any network, at any time.
  2. SMS's will deplete in increments of 160 characters.
  3. Bundled SMS's can be used for SMS-to-email.
  4. There will be no carry-over of SMS's beyond the expiry date of the bundle.
  5. Once the SMS Bundle has been depleted, if you do not have another active SMS bundle you will be charged at your price plan SMS rate.
  6. Just 4 You SMS bundles cannot be transferred. Once the purchased voice or SMS offer has depleted or expired applicable out of bundle rates apply (based on your tariff plan rates). 
  7. The following SMS types are excluded from in-bundle usage:
    • Roaming SMS
    • International SMS
    • Premium Rated SMS

INTEGRATED OFFERS

  1. Voice, Data & SMS bundles
    1. These 30 day bundles consist of Voice, Data and SMS allocations.
    2. These Any-network voice bundles can be used for Vodacom to Vodacom calls as well as calls to other SA networks, and will deplete per second.
    3. When Voice,SMS or Data allocations deplete before the expiry date of the bundle, usage will revert to other available bundles. If there are none, voice usage will be consumed at the applicable out of bundle rate, but data usage will stop unless the customer has opted in to accept out of bundle 
  2. Integrated Voice & Data bundles
    1. These bundles consist of Voice and Data allocations and validity will be daily, weekly or monthly, as specified in the offer prior to purchase.
    2. Usage will be either on-net (Vodacom to Vodacom calls) or any-net (calls to Vodacom or any other network), as specified in the offer prior to purchase.
    3. Depletion of the bundles will be per minute (for 1 day and 1 week bundles) or per second (30 day bundles), as specified in the offer prior to purchase.
  3. Integrated Voice & Whatsapp bundles
    1. These bundles consist of Voice and WhatsApp allocations.
    2. The bundle excludes Prepaid 79c customers, Contract customers and Community Services SIM
    3. When the bundle is purchased, The price will deplete from prepaid customer's IN wallet/Airtime and from a Top Up/uChoose Subscribers monthly airtime allocation and/or IN wallet.  
    4. Customer are able to purchase the bundle at any time of the day. 
    5. Usage will be either on-net (Vodacom to Vodacom calls) or any-net (calls to Vodacom or any other network), but this will be specified in the offer prior to purchase.
    6. Validity of the bundles will be daily, weekly, monthly, or as specified in the offer prior to the purchase.
    7. Depletion of the bundles will be per minute (for 1 day and 1 week bundles) or per second (30 day bundles).
    8. Customer will not be restricted to purchasing any of the existing Power bundles and can concurrently have an active Power Hour and a Power Hour + WhatsApp bundle.
    9. Unless the context dictates otherwise, the standard Vodacom terms and conditions apply to the use of this product.

Power Hour

  1. Power Hour provides the customer 60 minutes' worth of voice airtime (measured on a per minute basis) on calls made to Vodacom cell phone numbers on the day the bundle is purchased, subject to these terms, conditions and exclusions (all off-net calls will be billed to the customers prevailing price plan). 
  2. Once a customer has used up the 60 voice minutes they will begin paying again for voice calls made to Vodacom cell phone numbers at their current price plan rate. Thus, if a customer's Power Hour bundle runs out while on a call, the customer will be billed at their applicable price plan rate. 
  3. All unused minutes will expire every day at 23:59 in the case. Call types that qualify for Power Hour:
    1. Vodacom to Vodacom (on-net) voice calls.
    2. Call-back to Vodacom (on-net)
    3. Call forwarding to Vodacom (on-net)
    4. Through-Connect to Vodacom (on-net)
    5. Conference calls to Vodacom (on-net)
  4. The following call types are excluded from the service:
    1. Voice and video calls to other SA Networks
    2. Roaming calls
    3. International calls
    4. Video calls (to all networks)
    5. Conference calls (to other SA networks)
    6. Call Sponsor
    7. VAS calls
    8. Reverse Charge
    9. SMS, MMS, Data, SVS
    10. General Service calls
    11. Directory Enquiry calls
    12. Reconnect
    13. Message forwarding
    14. Fax Out dial
    15. Call forwarding (to other SA networks)

WhatsApp Ticket  

  1. The WhatsApp Ticket offers customers access to WhatsApp messaging App, send and receive messages, videos and audio files via WhatsApp. 
  2. This service excludes voice calling and video calling.
  3. The WhatsApp ticket is valid from the time of purchase until 23:59 on the day of the allocation. 
  4. When you have Ticket activated, all WhatsApp data will be consumed first before any other data bundle that you may be have.
  5. WhatsApp Ticket cannot be used whilst a customer is on international roaming.
  6. WhatsApp Ticket will have no associated out-of-bundle rate.

Recurring bundles  (Single Purchase)

  1. The recurring bundles will be allocated per day from the date of purchase and until the last day as per validity specified in the offer prior to purchase
    1. The allocated bundle will be available to use per day until 23:59 of the same date the bundle was allocated
    2. The next bundle allocation will occur in the following day at 00:00 and will expire as per above condition
  2. Recurring offer types could be:
    1. Data only
    2. Voice only (either any network or Vodacom to Vodacom)
    3. Data + Voice (either any network or Vodacom to Vodacom)
    4. Voice + WhatsApp Data
  3. Example of how recurring bundles will be allocated:
    1. 10 Voda min + 100MB WhatsApp per day for 3 days

      10 Vodacom to Vodacom minutes plus 100MB WhatsApp data will be allocated per day to use until 23:59 of the same day. The second allocation will be given on day 2 at 00:00 and will be available to use until 23:59 of that same day. The final allocation will be given on day 3 because the bundle is valid for 3 days and that will be available to use until 23:59

Monthly Recurring Bundles (Data & Voice)

  1. These recurring bundles will be allocated and paid for monthly for hybrid and postpaid customers.
    1. The allocated bundle will be available to use for the calendar month
    2. The next bundle allocation will occur on the first day of the following month at 00:00 and will expire as per above condition
    3. If a monthly recurring bundle is activated mid-month, the bundle and the associated cost will be pro-rated according to the day of the month. The full allocation will take place on the 1st of the next month.
  2. Recurring offer types could be:
    1. Data only
    2. Voice only (either any network or Vodacom to Vodacom)
  3. Monthly recurring bundles must be available
    1. To all Postpaid subscribers
    2. To all TopUp subscribers

Just 4 You Ticket

  1. This menu is only available under Just 4 You  platform on the VodaPay App 
  2. The Vodacom ticket offers are available for purchase under this menu on USSD. For more info on the Vodacom ticket offers click here https://www.vodacom.co.za/vodacom/terms/promotions/vodacom-ticket

Just 4 You Entertainment 

  1. This menu is only available under Just 4 You  platform on the VodaPay App
  2. The Video Play offers (this includes Video Play Data and Video Play Subscriptions) are available under this menu on the VodaPay App, for more info on Video Play click here https://video-play.vodacom.co.za/#!/tcs

More 4 You

  1. This menu is only available under the Just 4 You platform on USSD when you dial *123# 
  2. The Vodacom ticket offers are available for purchase under this menu on USSD. For more info on the Vodacom ticket offers click here https://www.vodacom.co.za/vodacom/terms/promotions/vodacom-ticket
  3. The Video Play offers (this includes Video Play Data and Video Play Subscriptions) are available for purchase under this menu on USSD, for more info on Video Play click here https://video-play.vodacom.co.za/#!/tcs
Page Title
Just For You Terms and Conditions
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/vodacom/terms/promotions/just-for-you-app

Kaizer Chiefs and Orlando Pirates Jersey Competition Terms And Conditions

Kaizer Chiefs and Orlando Pirates Jersey Competition

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Kaizer Chiefs and Orlando Pirates Jersey Competition for the 2025/26 season (the “Competition/s” as relevant) on Vodacom’s official social media platforms.  

These are the Standard Competition Terms and Conditions and comprise Part A (which contains the Competition-specific information) and Part B (which contains general terms and conditions that apply to all competitions). In the event of any conflict, the terms and conditions of Part B prevail.

By entering and/or participating in this Competition, entrants/participants opt into, agree, and consent to be bound by the Terms and Conditions (comprising Part A and Part B) stated below.

Part A: Competition-Specific Terms and Conditions

Competition Duration

  1. The Competition period/duration is from:
    • Start date: 09h00, Tuesday 1 July 2025
    • End date: 23h59, Sunday 31 May 2026.
  2. Prize Draws will be done as communicated via social media platforms.

Competition Prize/s

  1. The Competition Prize is: The winner(s) will receive their choice of Kaizer Chiefs and Orlando Pirates Jersey as promoted on Vodacom social media and digital platforms. The winner(s) will receive 1 (one) jersey of one of these teams. 
    • Total number of Prizes: The total number to be determined per competition;
    • Value of the Prize(s) (per Prize): R 1200 (one thousand, two hundred Rand) per jersey per winner (not transferable and not exchangeable or refundable).
    • Prize exclusions: n/a

Eligibility

  1. The Competition is open to Vodacom customers, who have been Vodacom customers for an uninterrupted period of 24 (twenty-four) months or longer, and who entered via Vodacom and/or other third-party social media and digital platforms, who completed the competition form, or other stipulated requirements for entry as specified for the Competition.
  2. Participants are only allowed to enter the Competition once per day during the Competition period or as specified in the relevant social media campaign posts.

Prize Delivery

  1. The Prize delivery for this specific Competition requires physical delivery or collection as contemplated in clauses 33 and/or 34, at Vodacom’s discretion.
  2. If no specific delivery/collection method is stipulated, the general provisions of Part B, in clauses 32 to 43 below, will apply.

Part B: General Competition Terms and Conditions

In addition to the Specific Competition Terms and Conditions outlined in Part A above, the following General Terms and Conditions apply to the Competition.

Duration

  1. The duration of the Competition (as stipulated in Part A above) may be extended, curtailed or cancelled at the discretion of Vodacom.

Prize

  1. Vodacom has the right to change the type and quantity of prize/s (described in Part A above) or to substitute it at their discretion, and Vodacom has the right to determine the value of the Prize/s.

Eligibility

  1. Only entries received during the Competition period (as stipulated in clause 1 in Part A above) will qualify as potential winners.
  2. The Competition is only open to natural persons. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded and disqualified from participating and winning in the Competition.
  3. Any entrant/participant under the age of 18 shall present their parent/guardian’s written consent to enter the Competition at Vodacom’s request.
  4. Only entrants/participants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
  5. Unless otherwise stipulated, employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates, and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
  6. Entrants/participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid for the Competition duration, and must provide a copy of such an identity document to Vodacom on request - failing which eligibility to win is forfeited.
  7. Entrants/participants are only eligible if they have not won a Vodacom competition during 6 (six) months preceding this Competition. The 6 (six) months calculation will start from the date that Vodacom fulfilled the Prize in the preceding Competition.
  8. In the event that the user of the mobile phone (i.e., the entrant/participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the Prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  9. Vodacom customers who are not in good standing with Vodacom, or are involved in any legal process with Vodacom, or are in arrears with their accounts are not eligible for this Competition.

Valid Entry

  1. A Valid Entry must comply with the stipulated Competition requirements, including following the stated prompts (including on social media or other platforms) or completing the required entry forms.
  2. Qualifying entrants/participants must complete all the required information on the Competition entry form or platform, which can be found via Vodacom’s various social media platforms during the period of this Competition.
  3. Responses directly or via direct messages on any social media platform will not be considered valid entries.
  4. Only correct answers or a correct sequence of answers will be accepted and eligible to be selected as a winner at Vodacom’s discretion.
  5. Unless otherwise stipulated in or required by the entry requirements, there are no additional charges for participating in the Competition. In respect of online entries, standard data costs may apply to uploading a valid entry online, as may be applicable. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage and are subject to the applicable Terms and Conditions of that service.
  6. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or claiming any prizes. 
  7. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
  8. Vodacom (or its Agent) retains the right to determine, at its sole discretion, if entrants/participants meet the stipulated eligibility criteria, criteria for a valid entry, competition requirements, and are eligible to win a prize based on the Competition requirements.

Prize Draw

  1. The winners of the Prize will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions, and will be selected at Vodacom’s discretion.
  2. The verified winners will be notified within (2) two days after he/she has been selected and verified as a winner or within one (1) hour after being selected and verified as a winner.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.
  2. Vodacom will share personal details of the respective winners, such as name and contact number, with a Vodacom-approved third-party agency, Openfield Marketing, who will notify the respective winners that they have won in the Competition, and by participating in the Competition, entrants/participants agree to and accept such disclosure as is necessary to effect Prize fulfilment.
  3. Vodacom and Openfield Marketing will use reasonable efforts to contact the winners via direct messaging on their social media profile, email, or telephonically as may be applicable on the contact details provided by the entrants/participants to participate in the Competition.
  4. Vodacom and Openfield Marketing shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners.
  5. Should an entrant/participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeit, or decline acceptance of the Prize, that person’s right to the Prize will be deemed to have been waived, and the Prize will be forfeited. Vodacom reserves the right to then award the Prize to the next randomly drawn entrant/participant.
  6. The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants/participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying entrant.
  7. Notwithstanding the fact that the Prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
  8. The winners’ name and location may be displayed on www.vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent.
  9. Vodacom shall request the winner’s/winners (as may be applicable) consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as the winner. The winner may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

  1. The following general conditions apply to the delivery of Prizes, unless otherwise indicated in Part A above.
  2. Vodacom and/or its Agent will determine the mode of Prize delivery at its discretion.
  3. In the event of a Prize requiring physical delivery - delivery will take place via courier at dates, times and places agreed to between Openfield and the winner(s). The winner must provide a correct address for delivery. Delivery may only be possible during weekdays (Monday – Friday) between 09h00 – 17h00, and not on Saturdays, Sundays, and public holidays. If the winner is not home for courier or delivery, or the address cannot be found, the winner will be offered one more opportunity to provide an accessible address for delivery and to be available for such delivery; if delivery is still not possible, the Prize will be forfeited.
  4. In the event of a Prize requiring physical collection – Vodacom or Openfield Marketing will communicate the address and location where and hours when the Prize can be collected by the winner(s). Neither Vodacom nor Openfield shall be held liable should the winner(s) be unable to collect the Prize. Prize/s must be collected by the winner/s within 10 (ten) working/business days from the announcement and notification of the winners, failing which the Prize will be forfeited.
  5. In the event that a Prize can be sent electronically via email, a valid email address must be provided by the winner. If Vodacom or Openfield has sent the email containing the electronic Prize to the email address provided, delivery thereof will be deemed to have taken place. Neither Vodacom nor Openfield will be held liable if delivery to such an email address fails or if the winner is unable to retrieve the email or Prize as sent to such email.
  6. In the event of data and/or airtime Prizes, all data Prizes will be allocated to the winners within seven (7) working days after the competition days after the competition winner(s) have been confirmed and the winner(s) details have been confirmed, including the Vodacom MSISDN (cell phone number) that the data and/or airtime must be transferred to.
  7. In the event of a cash Prize, the cash Prize will be transferred via EFT (electronic funds transfer) to the winner within seven (7) working days after the competition winner(s) have been confirmed and the winner(s) banking details confirmed by receiving proof of banking details and identification.
  8. In the event of a Prize being an award on the VodaPay App, the winner must download the App and register on the App. Vodacom can only transfer money into the VodaPay wallet if the the winner has downloaded the App and registered on it. The cash Prize will be transferred into the winner’s VodaPay wallet within seven (7) working days after confirmation by the winner of their VodaPay details. Should the winner fail to meet the criteria for a period of ten (10) working days, the Prize will be forfeited.
  9. Should Vodacom or Openfield not be able to fulfil their obligation in delivering the Prize(s) to the winner(s), for whatsoever reason, including due to lack of accurate information provided by the winner(s) or the winner(s) inability to receive the Prize, the Prize will be forfeited.
  10. In order to effect arrangements required for the Prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, and contact number, with a Vodacom-approved third agency, Openfield Marketing, for distribution of the Prize items, and by participating in the Competition, entrants/participants agree to such disclosure as is necessary to effect Prize fulfilment.
  11. If a winner cannot accept a Prize for any reason whatsoever, or if Vodacom or Openfield are unable to deliver the Prize (including for the reasons mentioned above), the Prize will be awarded to the next selected entrant.
  12. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof, and all of Vodacom’s obligations regarding the Competition and Prizes shall terminate.

Prizes are not transferable and not exchangeable

  1. No Prize is transferable or exchangeable and may not be redeemed by, transferred, or given to another person.
  2. No Prize can be redeemed for cash and may not be sold.
  3. Vodacom will not transfer, allocate, or assign a Prize to someone else if requested by the winner.

Personal information and permission to receive marketing and promotional information

  1. User data collected via the Competition will not be used for any other purpose than for the execution of the Competition and/or for the sharing of related marketing and promotional information.
  2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
  3. By entering this Competition, entrants/participants give Vodacom permission to send them marketing or promotional information about Vodacom products, services and other Competitions, and consent to their name, contact number, and/or email address being shared with official Partner/s in the campaign to which the Competition relates, for marketing or promotional purposes.
  4. The entrant(s) will be given the option to opt out of receiving marketing or promotional information via the platform from which they receive such information.

General

  1. Vodacom may be bound by specific event-related rules and regulations that are determined by relevant governing bodies. These rules will be communicated to the competition entrant/participant and with which the competition entrant/participant agrees to comply.
  2. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrant/participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
  3. The decision of the judges (who decide the winners, as appointed by Vodacom at its sole discretion) on any aspect of the Competition, including the allocation of the Prizes, will be final and binding and no correspondence will be entered into.
  4. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding, and no correspondence will be entered into.
  5. Vodacom may, at its discretion, refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
  6. Vodacom (or its Agent) is entitled in its entire discretion to disqualify any entrant/participant for any reason and will not be obliged to notify entrants/participants of such disqualification.
  7. Vodacom and/or any other person or party associated with the Competition, their associated companies, partners, agents, contractors and sponsors and any of its personnel involved in the Competition shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the Prize.
  8. Vodacom is not liable for any technical failures affecting participation and/or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
  9. Vodacom cannot and will not be held liable should it be impossible for it to deliver the Prize or to fully perform, execute or fulfil the Prize. Should the Prize be linked to a specific fixture, match or event, and should that specific fixture, match or event be cancelled, interrupted, postponed, or otherwise affected by events or factors outside of Vodacom’s control, Vodacom cannot be held liable for the fulfilment of the Prize or be required to provide an equivalent or replacement Prize.
  10. Vodacom, its directors, employees, agents and distributors are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  11. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event, all entrants/participants waive any rights they may have against Vodacom and its associated companies, agents, contractors, official Partners and/or sponsors.
  12. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  13. The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Kaizer Chiefs and Orlando Pirates Jersey Competition for the 2025/26 season (the “Competition/s” as relevant) on Vodacom’s official social media platforms.
Page Title
Kaizer Chiefs and Orlando Pirates Jersey - Competition | Vodacom
Keywords
Orlando Pirates and Kaizer Chiefs Jersey, Orlando Pirates, Kaizer Chiefs, Jersey
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/vodacom/terms/competition/chiefs-pirates-jersey