Giganathi Competition Terms and Conditions

CBU

Giganathi Competition

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Giganathi Competition for the various soccer matches  (the “Competition”) on Vodacom’s official social media platforms.  

These are the Standard Competition Terms and Conditions that apply to the Competition and comprise Part A (which contains the Competition-specific information) and Part B (which contains general terms and conditions that apply to all competitions). In the event of any conflict, the terms and conditions of Part B prevail.

By entering and/or participating in this Competition, entrants/participants opt into, agree, and consent to be bound by the Terms and Conditions (comprising Part A and Part B) stated below.

Part A: Competition-Specific Terms and Conditions

Competition Duration

  1. The Competition period/duration is from:
    • Start date: 09h00, 1 August 2024
    • End date: 23h59, 31 May 2025

Competition Prize/s

  1. The Competition Prize(s) are stipulated for each competition on the social media post.
    • Total number of Prizes will be stipulated for each competition on the social media post.
    • Value of the Prize (per Prize) will be stipulated for each competition on the social media post.
    • Prize exclusions: n/a

Eligibility

  1. The Competition is open to anyone who entered via Vodacom social media platforms, by answering the question(s) and including #GigaNathi in your post or other stipulated requirements for entry as specified for the Competition.
  2. You are required to follow or be a follower of @Vodacomsoccer
  3. Participants are allowed to enter multiple times.

Prize Delivery

  1. The delivery of the prizes, will be dependent on the nature and / or type of prize(s) that is being offered per competition.
  2. If no specific delivery/collection method is stipulated, the general provisions of Part B, in clauses 31 to 42 below, will apply.

Part B: General Competition Terms and Conditions

In addition to the Specific Competition Terms and Conditions outlined in Part A above, the following General Terms and Conditions apply to the Competition.

Duration

  1. The duration of the Competition (as stipulated in Part A above) may be extended, curtailed or cancelled at the discretion of Vodacom.

Prize

  1. Vodacom has the right to change the type and quantity of prize/s (described in Part A above) or to substitute it at their discretion, and Vodacom has the right to determine the value of the Prize/s.

Eligibility

  1. Only entries received during the Competition period (as stipulated in clause 1 in Part A above) will qualify as potential winners.
  2. The Competition is only open to natural persons. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded and disqualified from participating and winning in the Competition.
  3. Any entrant/participant under the age of 18 shall present their parent/guardian’s written consent to enter the Competition at Vodacom’s request.
  4. Only entrants/participants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
  5. Unless otherwise stipulated, employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates, and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
  6. Entrants/participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid for the Competition duration.
  7. Entrants/participants are only eligible if they have not won a Vodacom competition during 6 (six) months preceding this Competition. The 6 (six) months calculation will start from the date that Vodacom fulfilled the Prize in the preceding Competition.
  8. In the event that the user of the mobile phone (i.e., the entrant/participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the Prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
  9. Vodacom customers who are not in good standing with Vodacom, or are involved in any legal process with Vodacom, or are in arrears with their accounts are not eligible for this Competition.

Valid Entry

  1. A Valid Entry must comply with the stipulated Competition requirements, including following the stated prompts (including on social media or other platforms) or completing the required entry forms.
  2. Qualifying entrants/participants must complete all the required information on the Competition entry form or platform, which can be found via Vodacom’s various social media platforms during the period of this Competition.
  3. Responses directly or via direct messages on any social media platform will not be considered valid entries.
  4. Only correct answers or a correct sequence of answers will be accepted and eligible to be selected as a winner at Vodacom’s discretion.
  5. Unless otherwise stipulated in or required by the entry requirements, there are no additional charges for participating in the Competition. In respect of online entries, standard data costs may apply to uploading a valid entry online, as may be applicable. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage and are subject to the applicable Terms and Conditions of that service.
  6. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or claiming any prizes. 
  7. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
  8. Vodacom (or its Agent) retains the right to determine, at its sole discretion, if entrants/participants meet the stipulated eligibility criteria, criteria for a valid entry, competition requirements, and are eligible to win a prize based on the Competition requirements.

Prize Draw

  1. The winners of the Prize will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions, and will be selected at Vodacom’s discretion.
  2. The verified winners will be notified within (2) two days after he/she has been selected and verified as a winner / within one (1) hour after being selected and verified as a winner.

Winner Validation

  1. All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.
  2. Vodacom will share personal details of the respective winners, such as name and contact number, with a Vodacom-approved third-party agency, Openfield Marketing, who will notify the respective winners that they have won in the Competition, and by participating in the Competition, entrants/participants agree to and accept such disclosure as is necessary to effect Prize fulfilment.
  3. Vodacom and Openfield Marketing will use reasonable efforts to contact the winners via direct messaging on their social media profile, email, or telephonically as may be applicable on the contact details provided by the entrants/participants to participate in the Competition.
  4. Vodacom and Openfield Marketing shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners.
  5. Should an entrant/participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeit, or decline acceptance of the Prize, that person’s right to the Prize will be deemed to have been waived, and the Prize will be forfeited. Vodacom reserves the right to then award the Prize to the next randomly drawn entrant/participant.
  6. The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants/participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying entrant.
  7. Notwithstanding the fact that the Prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
  8. The winners’ name and location may be displayed on www.vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent.
  9. Vodacom shall request the winner’s/winners (as may be applicable) consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as the winner. The winner may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

  1. The following general conditions apply to the delivery of Prizes, unless otherwise indicated in Part A above.
  2. Vodacom and/or its Agent will determine the mode of Prize delivery at its discretion.
  3. In the event of a Prize requiring physical delivery - delivery will take place via courier at dates, times and places agreed to between Openfield and the winner(s). The winner must provide a correct address for delivery. Delivery may only be possible during weekdays (Monday – Friday) between 09h00 – 17h00, and not on Saturdays, Sundays, and public holidays. If the winner is not home for courier or delivery, or the address cannot be found, the winner will be offered one more opportunity to provide an accessible address for delivery and to be available for such delivery; if delivery is still not possible, the Prize will be forfeited.
  4. In the event of a Prize requiring physical collection – Vodacom or Openfield Marketing will communicate the address and location where and hours when the Prize can be collected by the winner(s). Neither Vodacom nor Openfield shall be held liable should the winner(s) be unable to collect the Prize. Prize/s must be collected by the winner/s within 10 (ten) working/business days from the announcement and notification of the winners, failing which the Prize will be forfeited.
  5. In the event that a Prize can be sent electronically via email, a valid email address must be provided by the winner. If Vodacom or Openfield has sent the email containing the electronic Prize to the email address provided, delivery thereof will be deemed to have taken place. Neither Vodacom nor Openfield will be held liable if delivery to such an email address fails or if the winner is unable to retrieve the email or Prize as sent to such email.
  6. In the event of data and/or airtime Prizes, all data Prizes will be allocated to the winners within seven (7) working days after the competition days after the competition winner(s) have been confirmed and the winner(s) details have been confirmed, including the Vodacom MSISDN (cell phone number) that the data and/or airtime must be transferred to.
  7. In the event of a cash Prize, the cash Prize will be transferred via EFT (electronic funds transfer) to the winner within seven (7) working days after the competition winner(s) have been confirmed and the winner(s) banking details confirmed by receiving proof of banking details and identification.
  8. In the event of a Prize being an award on the VodaPay App, the winner must download the App and register on the App. Vodacom can only transfer money into the VodaPay wallet if the the winner has downloaded the App and registered on it. The cash Prize will be transferred into the winner’s VodaPay wallet within seven (7) working days after confirmation by the winner of their VodaPay details. Should the winner fail to meet the criteria for a period of ten (10) working days, the Prize will be forfeited.
  9. Should Vodacom or Openfield not be able to fulfil their obligation in delivering the Prize(s) to the winner(s), for whatsoever reason, including due to lack of accurate information provided by the winner(s) or the winner(s) inability to receive the Prize, the Prize will be forfeited.
  10. In order to effect arrangements required for the Prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, and contact number, with a Vodacom-approved third agency, Openfield Marketing, for distribution of the Prize items, and by participating in the Competition, entrants/participants agree to such disclosure as is necessary to effect Prize fulfilment.
  11. If a winner cannot accept a Prize for any reason whatsoever, or if Vodacom or Openfield are unable to deliver the Prize (including for the reasons mentioned above), the Prize will be awarded to the next selected entrant.
  12. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof, and all of Vodacom’s obligations regarding the Competition and Prizes shall terminate.

Prizes are not transferable

  1. No Prize is transferable or exchangeable and may not be redeemed by, transferred, or given to another person.
  2. No Prize can be redeemed for cash and may not be sold.
  3. Vodacom will not transfer, allocate, or assign a Prize to someone else if requested by the winner.

Personal information and permission to receive marketing and promotional information

  1. User data collected via the Competition will not be used for any other purpose than for the execution of the Competition and/or for the sharing of related marketing and promotional information.
  2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
  3. By entering this Competition, entrants/participants give Vodacom permission to send them marketing or promotional information about Vodacom products, services and other Competitions, and consent to their name, contact number, and/or email address being shared with official Partner/s in the campaign to which the Competition relates, for marketing or promotional purposes.
  4. The entrant(s) will be given the option to opt out of receiving marketing or promotional information via the platform from which they receive such information.

General

  1. Vodacom may be bound by specific event-related rules and regulations that are determined by relevant governing bodies. These rules will be communicated to the competition entrant/participant and with which the competition entrant/participant agrees to comply.
  2. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrant/participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
  3. The decision of the judges (who decide the winners, as appointed by Vodacom at its sole discretion) on any aspect of the Competition, including the allocation of the Prizes, will be final and binding and no correspondence will be entered into.
  4. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding, and no correspondence will be entered into.
  5. Vodacom may, at its discretion, refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
  6. Vodacom (or its Agent) is entitled in its entire discretion to disqualify any entrant/participant for any reason and will not be obliged to notify entrants/participants of such disqualification.
  7. Vodacom and/or any other person or party associated with the Competition, their associated companies, partners, agents, contractors and sponsors and any of its personnel involved in the Competition shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the Prize.
  8. Vodacom is not liable for any technical failures affecting participation and/or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
  9. Vodacom cannot and will not be held liable should it be impossible for it to deliver the Prize or to fully perform, execute or fulfil the Prize. Should the Prize be linked to a specific fixture, match or event, and should that specific fixture, match or event be cancelled, interrupted, postponed, or otherwise affected by events or factors outside of Vodacom’s control, Vodacom cannot be held liable for the fulfilment of the Prize or be required to provide an equivalent or replacement Prize.
  10. Vodacom, its directors, employees, agents and distributors are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  11. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event, all entrants/participants waive any rights they may have against Vodacom and its associated companies, agents, contractors, official Partners and/or sponsors.
  12. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  13. The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Giganathi Competition for the various soccer matches (the “Competition”) on Vodacom’s official social media platforms.
Page Title
Giganathi Competition | Vodacom
Keywords
Giganathi
Weight
0
Page Category
Promotions
Terms and Conditions
Page URL
/vodacom/terms/competition/giganathi

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    New RED VIP Revamp staff Competition Terms And Conditions

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    Vodacom “NEW RED VIP Revamp staff” Competition

    Terms and Conditions:

    Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “RED VIP Revamp staff” Competition (the “Competition”) where the 1st 30 Vodacom Permanent Employees stand a chance to each win one (1) of thirty (30) Woolworths gift cards valued at R1000 (the total value of the Competition is R1,000 (One thousand Rand).

    In addition, the 1st 50 customers who sign up or upgrade for any of the new RED VIP plans at the Vodacom World will receive a R500 Vodacom World voucher spend instantly on successful sign up or upgrade.

    All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

    Duration

    1. The Competition is open to all Vodacom Permanent Employees from Monday, 09h00 on 08th October 2024 to 23:59 on 05 December 2024 (the “End Date”).
    2. The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

    Prizes

    1. Thirty (30) lucky Vodacom Permanent Employees stand a chance to each win one (1) of (30)
    • 30 x R1000 Woolworths gift cards for the first thirty (30) Vodacom permanent employees who upgrade to any of the new 50GB or 100GB or 200GB RED VIP plans.
    • Post your proof of sign up or upgrade of your new RED VIP plan on [email protected]
    • In addition
    • 50 x staff members get a R500 Vodacom World voucher to spend instantly instore if they sign up or upgrade for the new RED VIP plans or via [email protected].
    1. In total, the value of the competition is R1500 (one thousand five hundred rand) per qualifying customer.
    2. Prize exclusions:
      • Prizes are non-transferable.
      • Prizes cannot be exchanged for cash.

    Eligibility

    1. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
    2. The Competition is only open to natural persons who are Vodacom permanent employees.
    3. Any persons directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.

    Valid Entry

    1. To stand a chance of winning in the Competition, Qualifying Vodacom Staff -
    • must sign up for, or upgrade to, any new RED VIP plans in Vodacom World during the competition period;
    • must successfully sign up or upgrade and share proof in [email protected] to qualify.
    • will have to follow the communication shared on Workplace until the 06 November 2024; and
    1. Qualifying Vodacom Staff are only allowed to enter once for each new RED VIP deal that they’ve sign up for or upgraded to during the Competition period.
    2. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable. 

    Prize draw

    1. The first thirty (30) qualifying participants who correctly successfully signed up or upgrade to new RED VIP plans will be selected as winners.
    2. In addition, a further fifty (50) qualifying participants who sign up or upgrade to new RED VIP deals at Vodacom World during the Competition period, will receive their R500 voucher spend immediately on successful sign up or upgrade. entries who meet all the requirements set out in these Terms and Conditions after the completion of the Competition period.
    3. For the R1000 Woolworths gift cards, the verified winners will be notified within five (5 working days) after he / she has been selected and verified as a winner.

    Winner Validation

    1. All the information provided or related to this Competition shall be managed, captured and approved by Vodacom.
    2. Vodacom will use reasonable efforts to contact the winners via their Vodacom email addresses.
    3. Vodacom shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon.  Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
    4. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeit or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
    5. The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and must comply with the required validation procedure, determined by Vodacom, to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.
    6. Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.

    Prize Delivery

    1. The Woolworths gift cards will be sent to the winners via SMS and email using their Vodacom email addresses. No prizes will be delivered to a postal address.
    2. The SMS and email will be shared from Tuesday, 07 November 2024.
    3. No prize is transferable or exchangeable and may not be redeemed for cash.
    4. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.
    5. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the prizes shall terminate.

    Personal information

    1. User data collected via the Competition will not be used for any other purpose than for the execution of the Competition.
    2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

    General

    1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
    2. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
    3. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
    4. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected. 
    5. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
    6. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
    7. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
    8. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
    9. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
    10. The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
    Page Description
    Vodacom “RED VIP Revamp staff” Competition (the “Competition”) where the 1st 30 Vodacom Permanent Employees stand a chance to each win one (1) of thirty (30) Woolworths gift cards valued at R1000 (the total value of the Competition is R1,000 (One thousand Rand).
    Page Title
    NEW RED VIP Revamp staff Competition - Vodacom
    Weight
    0
    Page URL
    /vodacom/terms/competition/red-vip-revamp

    Recharge and win with Massmart and Vodacom Competition Terms and Conditions

    CBU

    Recharge and win with Massmart and Vodacom Competition

    Terms and Conditions:

    Vodacom (Pty) Ltd (“Vodacom”) is running the “Recharge and win with Massmart and Vodacom” Competition (the “Competition”) where a total of (40) forty qualifying Customers stand a chance of winning R2000 worth of groceries each, when buying a new Vodacom prepaid sim card or by switching their existing number to Vodacom prepaid in all Game and Makro stores.

    All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

    Duration

    1. The Competition is open to only new Prepaid sim cards purchased and Ricad at any Game or Makro stores from the 1st of November 2024 (the Start date) to 28th of February 2025 (the “End Date”).
    2. The duration of the Competition will not be extended or curtailed.
    3. The Competition Draw will take place every 2nd week of the new month for the previous month competition entries. The first competition draw will take place in December between 09 and 13 December 2024. The last competition draw will take place in March between 10 and 14 March 2025.

    Valid Entry

    1. To stand a chance of winning in the Competition,
      • Qualifying entrants will buy a new prepaid sim card or switch to Vodacom at Game or Makro stores.
      • Rica and activate the new prepaid sim card.
      • Recharge with a R29 Airtime on the new allocate mobile number to gain an entry into the competition.
      • Continue recharging and purchasing bundles to increase entries and better winning chances.
      • Participants are allowed and encouraged to enter multiple times by recharging and purchasing Vodacom voice or data bundles.
      • Validity dates will be from 1 November 2024 – 28 February 2025
    2. There are no additional charges for participating in the Competition.
    3. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable.
    4. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.

    Eligibility

    1. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
    2. Only prepaid sim cards purchased and Ricad in any Game and Makro stores during competition period will qualify as potential winners.
    3. The Competition is only open to natural persons at least 18 years and older. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
    4. Only entrants who are using Vodacom SIM cards purchased at Game and Makro that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
    5. Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, or marketing of this Competition are not eligible to participate in this Competition.
    6. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.
    7. If the user of the mobile phone (i.e., the participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.

    Prizes

    1. R2000 x 10 customers monthly over a period 4 months, the number of winners will be split 50/50 between Game and Makro. Game will have 5 winners every month and so is Makro. The total value of the Competition is R80000 from the 1st of November 2024 (the Start date) to 28th February 2025 (the “End Date”).

    Prize draw

    1. Vodacom will do a monthly collection of the name, surname, and mobile number of the all customers that entered the competition during the respective months at the participating retail outlets- Game and Makro.
    2. The winners will be randomly selected by Vodacom after the last day of the month from all eligible entries who meet all the requirements set out in these Terms and Conditions. The verified winners will be notified within 2 weeks after he / she has been selected and verified as a winner.
    • Each airtime recharge and bundle purchase after the initial R29 airtime recharge will serve an additional entry into the competition.
    • The winners will be drawn via a verification process and randomizer selection.
    • Vodacom will contact all winners by telephone first and via sms as confirmation.

    Winner Validation

    1. All the information provided or related to this Competition shall be managed and approved by Vodacom to execute on the competition’s deliverables.
    2. Vodacom will notify the respective winners that they have won in the Competition.
    3. Vodacom will use reasonable efforts to contact the winners via telephonically or/and via SMS on the contact details provided by the participants to participate in the Competition.
    4. Vodacom shall attempt to contact the winners for a period of 3 (three) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
    5. Should a participant not be available on the contact details provided during the period stipulated above or rejects, forfeits, or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
    6. The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and must comply with the required validation procedure, determined by Vodacom, to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.
    7. Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
    8. Vodacom shall request the winners’ consent in writing to use their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

    Prize Delivery

    1. All prizes will be claimed at a Game or Makro store depending on where the sim card was purchased, if a customer purchases a Makro sim card, they will only claim the R2000 grocery voucher at a Makro store. Same applies to a purchased sim card.
    2. To effect arrangements required for the prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, contact number and physical address, with Game and Makro to verify customer when the voucher is claimed at store.
    3. No prize is transferable or exchangeable and may not be redeemed for cash.
    4. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.
    5. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as regarding the prizes shall terminate.

    Personal information

    1. User data collected via the Competition will not be used for any other purpose than for execution of the Competition.
    2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy http://www.vodacom.co.za/vodacom/terms/privacy-policy.

    General

    1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
    2. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
    3. In the event of a dispute regarding any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
    4. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
    5. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
    6. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
    7. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
    8. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
    9. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
    10. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
    Page Description
    Recharge and win with Massmart and Vodacom” Competition (the “Competition”) where a total of (40) forty qualifying Customers stand a chance of winning R2000 worth of groceries each, when buying a new Vodacom prepaid sim card or by switching their existing number to Vodacom prepaid in all Game and Makro stores.
    Page Title
    Recharge and win with Massmart and Vodacom Competition | Vodacom
    Keywords
    Recharge and win with Massmart, Recharge Massmart, Recharge, Massmart
    Weight
    0
    Page Category
    Promotions
    Terms and Conditions
    Page URL
    /vodacom/terms/competition/recharge-and-win-with-massmart

    Dr Tumi – Privacy Supplement

    CBU

    Both Vodacom (Pty) Ltd ("Vodacom") and OnMobile Global SA (Pty) Ltd ("OnMobile") are committed to ensuring the privacy and protection of your personal information. To demonstrate their commitment, VODACOM and OnMobile have created this privacy supplement to communicate their intent to provide effective processes for the appropriate handling of such personal information and to comply with applicable legislation that governs the authentication, protection and disclosure of personal information.

    This privacy supplement explains how VODACOM and OnMobile processes your personal information for the Dr Tumi Celebrity Connect subscription service hosted on https://drtumi.celebrityconnect.co.za (the "Service"). Importantly, it is designed to provide additional contextual information to that already provided by VODACOM and OnMobile in their respective privacy notices/policies. For more information on the VODACOM privacy notice please click here. For more information on the OnMobile privacy policy please click here.

    This privacy supplement explains the information that is collected via the Service and how it will be used by both VODACOM and OnMobile. 
    By subscribing to the Service, you hereby acknowledge the processing activities outlined both herein and within the respective privacy policies / notices mentioned above. 
     

    Responsible Parties

    VODACOM and OnMobile are joint responsible parties in terms of the Protection of Personal Information Act 4 of 2013 ("POPIA").

    Personal information we collect about you

    Information we collect about you

    • VODACOM and OnMobile will collect and process personal information when you subscribe to the Service. In this regard and notwithstanding the rest of this privacy supplement, Vodacom will process your MSISDN in order for your subscription to be added to your bill issued by Vodacom.
    • We may also collect anonymous analytics information on how potential customers use the Service in order to improve the Service and troubleshoot. We use a variety of analytics methods including what is commonly referred to as "Big data analytics". Big data analytics are mathematically driven analysis techniques on large and varied data sets (that is why it is "big" data) to uncover hidden patterns and hitherto unrevealed trends. 
    • We use our analytics to, for example:
      • Conduct market research and to carry out research and statistical analysis, including to monitor how customers use our networks, products and services; and
      • Frame our marketing campaigns and determine how we might personalise those.
    How we use your personal information

    VODACOM and OnMobile processes and discloses your personal information for specific and limited purposes. These include:
     

    • Processing MSISDN / account details to facilitate the subscription to the Service.
    • Processing of personal information to assess and handle any customer queries, to develop and improve our products, services, communication methods and the functionality of the Service.
    • Once registered on the Service, we may contact you to keep you informed about new and existing products and services, competitions, prize draws and other promotions and we may use your personal information to run those competitions, prize draw, events and promotions, only to the extent that you have not, at any stage, objected to receiving such marketing communications.  We will provide you with an opportunity to Opt-Out of any further direct marketing activities at each instance you are contacted. 
    • If you have given your permission, we will also contact you to let you know about products and services of Vodacom Group companies including Vodacom, Vodacom Insurance Company Limited and Vodacom Life Assurance Company Limited products and services and those of other companies which we think may interest you.
    Where applicable, VODACOM and / or OnMobile will share information about you with:

    VODACOM and/or OnMobile may also transfer and disclose your personal information to third parties who may process information on our behalf:

    • To comply with a legal obligation;
    • When we believe in good faith that applicable law requires it;
    • At the request of governmental authorities conducting an investigation;
    • To verify or enforce our Service Terms and Conditions or other applicable policies;
    • To detect and protect against fraud, or any technical or security vulnerabilities;
    • To respond to an emergency; or otherwise; 
    • To protect the rights, property, safety, or security of third parties, VODACOM and OnMobile; and
    • To potentially offer you alternative and / or additional products / services related to the Service.

    When you use the Service, we, and some of our third-party service providers use cookies and similar tracking technologies (together "cookies") to learn how the Services are used and to improve both your experience and the functionality of the Services. Advertising platforms and analytical services such as Google and Facebook use cookies and IDs to deliver targeted ads and to provide Vodacom and its appointed service providers with analytical statistics. 

    You can change your cookie settings at any time, e.g., manage if and how cookies may be stored and erase cookies from your device. However, please note that the Services may not work as intended if you change your cookie settings.

    For more information in this regard, kindly see our cookies policy here.
     

    What about the security of your personal information?
    • VODACOM and OnMobile takes the security of your personal information very seriously. We takes every effort to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
    • Our measures include implementing technology, policies and processes aimed at protecting the confidentiality, integrity and availability of your personal information. We will update and refine these measures on an ongoing basis. 
    • Access to your personal information is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third parties.
    How long we keep your personal information for?

    We may not retain your personal information any longer than is necessary for achieving the purpose for which your personal information was collected or subsequently processed.  We will keep the personal information for a period which enables us to handle or respond to any complaints, queries or concerns relating to the Service, unless:

    • The retention of your personal information is required or authorised by law.
    • We reasonably require your personal information for lawful purpose related to our function or activities.
    • The retention of your personal information is required by a contract that we enter into with you.
    • You or competent person consent to the retention of personal information relating to a child. 


    VODACOM and OnMobile may also retain your personal information for the following reasons:

    • Your personal information may also be retained so that we can continue to improve your experience with us and to ensure that you potentially receive alternative and / or related products or services via the Service.
       
    • We will actively review the personal information we hold and delete it securely, or in some cases anonymise it when there is no longer a legal, business or consumer need for it to be retained.
    Keeping your personal information secure

    We have specialised security teams who constantly review, improve, and ensure the implementation of appropriate, reasonable technical and organisational measures to protect your personal information from unauthorised access, accidental loss, disclosure, or destruction.  We are required in terms of POPIA to notify you and the Information Regulator, if any of your personal information has been compromised.

    Communications over the internet (such as emails) aren't secure unless they've been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.

    We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
    We’ll never ask for your secure personal or account information by an unsolicited means of communication. You're responsible for keeping your personal and account information secure and not sharing it with others.

    Our website and / or the Service may provide links to third-party websites or services. We cannot be responsible for the security and content of such third-party websites or services. You are therefore required to make sure you read that company's privacy and cookies policies before using or putting your personal information on their site or service.

    The same applies to any third-party websites or content you connect to using our products and services.

    You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.

    Social plug-ins and social applications are operated by the social network themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you're familiar with these.
     

    Your rights

    At VODACOM and OnMobile, we are committed to processing personal information honestly, ethically, with integrity, and always consistent with applicable laws and our values. Below we set out details on how you can exercise your rights. Please note, under certain circumstances these rights may be limited if we still have lawful grounds to process your personal information. If you have a question or cannot find the answer, please contact the privacy team via the contact details provided above and /or in the respective privacy policy / notice mentioned above. 


    Rights related to automated decision-making

    VODACOM and OnMobile may process your personal information using automated means. An automated decision is a decision that is made solely by automatic means, where no humans are involved in the decision-making process related to your personal information. Automated processing on the Service is conducted to ensure we provide our products and services in a responsible manner.
     

    Right to correct personal information

    If you become aware that any of the information we keep about you is incorrect or outdated, you can contact the privacy team at [email protected]

    Right to access personal information

    You have the right to request a record or description of personal information that we hold about you. This includes the right to request VODACOM or OnMobile to confirm, free of charge, whether or not it holds any personal information about you; as well as information about the categories of third parties who have, or have had, access to your personal information. To make this request please contact our privacy team at [email protected]

    Right to object to use of personal information

    You have the right, in certain circumstances, to object to VODACOM / OnMobile processing your personal information. In order for us to provide you with products and services, we are required to process your personal information which is necessary for the conclusion or performance of a contract and to give effect to you signing up to the Service and as such the provision of your personal information is mandatory. 

    Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails or SMS from us notifying you or being contacted with varying potential opportunities). If you no longer want to receive marketing messages from us, you can choose to opt out at any time.
     

    How to lodge a complaint

    If you want to contact us about any of your rights or should you believe that we have used your personal information contrary to applicable law, you undertake to first attempt to resolve any concerns with our Customer Services team at 082 135 or [email protected].  If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator at: The Information Regulator (South Africa)

    JD House
    27 Stiemens Street
    Braamfontein
    Johannesburg
    2001

    Email: [email protected]  
     

    Page Title
    Dr Tumi Privacy Supplement
    Keywords
    Dr Tumi
    Weight
    0
    Page Category
    Terms and Conditions
    Page URL
    /vodacom/privacy-policy/dr-tumi

    The Fuse Privacy Supplement

    CBU

    The FUSE is a free news and information based service that is provided by Vodacom (Pty) Ltd ("Vodacom"; "us"; "we"; "our") in conjunction with its appointed service provider Njuice AB (T/A SQUID), a Swedish company with company registration number 556801-9201, ("Njuice") that is based in Stockholm. 

    This Privacy Supplement aims to inform you about what kind of personal data that might be processed when you use the THE FUSE News App (the "App Service"), the THE FUSE Web Service (the "Web Service") or THE FUSE News Feed (the "News Feed Service") (together the "Services") and the purpose therefore. This Privacy Supplement is intended to supplement and / or enhance Vodacom's existing Privacy Policy available on its website. For more information on Vodacom Privacy Policy, kindly follow the link here.


    This Privacy Supplement may undergo amendments and updates from time to time. If we make significant changes to this Privacy Supplement or changes concerning how we process your information, we will notify you before such a change becomes applicable. 
     

    Who we are and legal basis for processing your personal data

    The Services have been developed and are managed by our duly appointed service provider Njuice. Njuice is an 'operator' (as defined in the Protection of Personal Information Act 4 of 2013 ("POPIA") of Vodacom and will only process personal data under the instructions of Vodacom and / or the applicable regulatory bodies / authorities. 

    Vodacom's legal basis for processing your personal data is the following:

    The Services have been developed and are managed by our duly appointed service provider Njuice. Njuice is an 'operator' (as defined in the Protection of Personal Information Act 4 of 2013 ("POPIA") of Vodacom and will only process personal data under the instructions of Vodacom and / or the applicable regulatory bodies / authorities. 

    Vodacom's legal basis for processing your personal data is the following:

     

    Performance of a Contractual Obligation:

    We process your personal data to the extent necessary as a part of our contractual obligation to provide you with the Services. For example, providing you with news within your selected topics of interest.

     

    Legitimate interests:

    In limited instances, we may process some of your personal data to fulfil both our and your legitimate interests. In this regard, certain sets of personal data will be processed to analyze user behavior to improve and optimize the Services and / or your use thereof. However, in any instance where 'legitimate interests' are used as a lawful basis for processing personal data, we will analyse the impact that such a processing activity may have on you and your rights under POPIA or another applicable law. For example, we have made efforts to minimize the collection and storage of any information derived from your usage of the Services. Vodacom and its appointed service providers do not track the activities taken of a device with a certain IP-address. Instead, each user is assigned a pseudonymized ID which is used to deliver the Services.

     

    Consent:

    To the extent that you have provided your consent for the use and storage of your personal data, we rely on your consent for such use and storage of your personal data.

     

    Legal obligation:

    We may process your data if it is necessary for us to comply with a legal obligation, for example complying with a court order to disclose certain information.

    Types of information collected and for what purpose

    Purpose of the processing

    In order for the Services to work effectively and to constantly improve same, we will be collecting different kinds of personal data from you to enable us to: (a) administer the Services, (b) help us understand how to improve and optimize the Services in future updates, (c) customize the Services to your interests and needs, (d) reply to you if you contact us with feedback, comments or concerns, (e) provide maintenance and technical support and (f) provide advertising based on your preferred news topics, (g) provide you with more information if we think it necessary.

    PLEASE NOTE: As it relates to the provision of the Service, only Vodacom will process your personal data in an identifiable form, while Njuice and / or other duly appointed third parties will only process your personal data in an aggregated non-identifiable format.

     

    Information we collect directly from you

    We collect the following information from you:

    • Your preferred settings in the Services, such as information concerning the type of news feeds you selected and subsequent amendments. This information is stored dynamically, so as soon as you adjust any settings, the information stored is changed.

    • Any personal data, such as your name, e-mail address, phone number etc. that you provide to us by using the Services' feedback functions.

    Information collected via technology

    Some information is provided to us by your device when you use the Services. We also collect information on how you interact with the Services.

    Information we collect from your device is information such as:

    • Date and time that you downloaded the Services

    • Type of device that you are using and the operating system of that device (i.e., what Android or IOS version you are using)

    • Country and language settings on your device

    • Network type used (including information on network provider or wifi)

    • Application type, i.e., what service you are using, such as browser or widget.

    • What articles you read, save, and share.

    • Time spent when visiting our services and reading articles.
    • When you access our Services for the first time, we use the IP-address or other type of identifiers assigned to your device to create an anonymous ID. This ID is used for communication with the Services and tracking of your usage of the Services, which includes what news topics you are interested in.
    Disclosure of personal data

    Where applicable, we may share information about you with:

    • Companies in the Vodacom and Vodafone Group, located across the globe, including but not limited to in the European Economic Area (EEA), Egypt, India and the US, for reporting purposes and where they are involved in providing products and services that you have signed up for

    • Companies who are engaged to perform services for, or on behalf of, Vodacom Group Limited, Vodafone Limited, or Vodafone Group which companies may be located outside of the borders of South Africa

    • Law enforcement agencies, government bodies, regulatory organisations, courts or other public authorities if we have to, or are authorised to by law

    • A third party or body where such disclosure is required to satisfy any applicable law, or other legal or regulatory requirement

    • Third parties that we advertise with, in order to serve you advertisements online (e.g. Facebook, Google). You can opt-out of this by managing your account / cookie permissions

    Social Network Services ("SNS")

    Some of the features the Service offers require the connection to SNSs (e.g., Facebook, Twitter, etc.). If you decide to use these features and share an article on any of the SNS connected to the Services, we will provide the requested article to the selected third party SNS provider. Please note that when you share an article on an SNS, terms of use and privacy policies of that particular SNS apply.
     

    Transfer of personal data

    Our processing of identifiable personal data is primarily carried out within the borders of South Africa.
    However, if such transfer is necessary, we will ensure that a similar or materially similar degree of protection is afforded to you as may be provided for under POPIA and or the applicable data protection legislation. 
     

    Your rights

    Vodacom respects your legal rights to your personal data. If you would like to exercise these rights feel free to direct requests, or other questions and comments regarding this Privacy Supplement to [email protected]
     
    Below are the rights that you have under law:

    • Right of access: You have a right to access your personal data that we store.

    • Right to erase: You have the right in certain circumstances to request the deletion or removal of personal data, for example if the data collected is no longer needed.

    • Right to rectification: You have the right to ask us to rectify the data we hold if it contains inaccuracies or is incomplete.

    • Withdraw consent: If we rely on your consent to the use of your personal data you have the right to, at any time, withdraw your consent.

    • Right to restriction of processing: In certain circumstances, you have the right to "block" or suppress the processing of your personal data.

    • Right to object: You have the right to know if your personal data is used for direct marketing and you have the right to object to this kind of processing at any time.

    • Right to complain: Certain use of your personal data is based on our or others legitimate interest. You have the right to object to the use of your personal data based on a legitimate interest for reasons which concerns your situation. Moreover, you have the right to at any time object to our use of your personal data for direct marketing purposes.

      For further information on your rights, how to exercise them, and / or Vodacom's general personal data processing activities, please see Vodacom's privacy policy here.
       

    Security of information

    Security plays a crucial role for us. We are extremely committed to protecting your personal information. We have implemented commercially reasonable technical and organizational measures to protect your personal data against abuse and loss. Nevertheless, as no electronic method of data transmission and storage is totally secure, Vodacom and its service providers, despite its reasonable efforts to protect the security of your personal information, cannot guarantee its absolute efficacy.

    Data Retention

    We will not retain personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable law or regulations. Information which has been anonymized may be stored for a longer time. Yet, some information in non-personally identifiable form may still be available for the Services in the archives. Personal data that you provide to us by using the Services feedback function will be erased following a period after the matter has been completed.

    Note about children

    It is not our intention to collect personal information from users who are under the age of 18. However, if personal information of a child under 18 is collected in our Services and we learn about it, we will attempt to delete all information about the child as soon and effectively as possible. Accordingly, if you believe that we might be in possession of personal information from a child under 13, please contact us at: [email protected]

    Our use of cookies

    When you use the Services, we, and some of our third-party service providers use cookies and similar tracking technologies (together "cookies") to learn how the Services are used and to improve both your experience and the functionality of the Services. Advertising platforms and analytical services such as Google and Facebook use cookies and IDs to deliver targeted ads and to provide Vodacom and its appointed service provider with analytical statistics. For more info on these cookies and below see the links to the respective websites listed above.
    You can change your cookie settings at any time, e.g., manage if and how cookies may be stored and erase cookies from your device. However, please note that the Services may not work as intended if you change your cookie settings.

    For more information in this regard, kindly see our cookies policy here.

    Contact and questions

    If you have any questions, concern or complaint concerning this Privacy Supplement and/or our Privacy Policy, data collection, storage, and processing practices, or if you want to report a violation of your privacy or need a translation of the privacy policy in your local language, please contact us at: [email protected] 

    Page Title
    The Fuse Privacy Supplement
    Keywords
    The Fuse Privacy Supplement
    Weight
    0
    Page Category
    Terms and Conditions
    Page URL
    /vodacom/privacy-policy/the-fuse
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