Router Deals

B315 Router trade in Campaign FAQs

Why am I receiving this offer?

You have been identified as a customer using the old Huawei B315 router that is at end of life. The router is outdated and does not provide a good network experience. Migrating to a newer technology router (5G) will improve your network experience greatly.

What if I am not in a 5G enabled area, how will this router work?

5G routers have backward capability (can operate on a 4G network) when your area is upgraded to 5G, the router will operate on the 5G network with no need for another router swap out.

Why must I take up this offer? (what’s the benefit to me)

The proposed offer will provide the customers with substantially more data and a newer faster technology router at a price point not too far from what they are already spending.  The offer is discounted and only available to identified customers who are trading in their old B315 router. 

Can I take up this deal without returning the Huawei B315 Router?

No, you will not be allowed to take up the discounted offer without trading in the old Huawei B315 router. The discounted offer is given on the condition that you trade in the Huawei B315 

Am I guaranteed to get better speed and less congestion with the new router?

We cannot guarantee speed or less congestion as there are several factors that influence speed and congestion besides the router. However, our testing has shown that generally with newer technology routers the network experience is greatly improved. 

Will the Huawei B315 router be assessed before it is accepted as a trade in?

No, the Huawei B315 routers will be accepted regardless of the condition. Because the router is at end of life it will be destroyed in line in an environmentally safe manner in line. 

Can I get a cash compensation for returning the router?

No cash compensation or any other deal swap out will be allowed for returning the Huawei B315 router.

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Funeral Cover Test

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How to V-Up with VodaBucks?

Download the latest VodaPay app

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Dial *135# on your phone

Dial *135# on your phone

How to V-Up this Summer

number 1
Daily V-Up offers

Which offers free daily rewards for completing a ‘V’ gesture.

Number 2
V-Up Achiever

Where you can earn ‘bigger and better’ rewards by completing behavioural goals tailored to your profile.

number 3
V-Up Exclusive

Where customers can earn ‘bigger and better’ rewards by completing VodaPay specific behavioural goals.

Number 4
VodaBucks store

You can use your VodaBucks to shop in the VodaBucks Store.

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Discovery fibre page

Vodacom Fibre

Discovery exclusive fibre plans

Vodacom offers Discovery employees unbeatable pricing on high-speed fibre plans.

Discovery Vodacom

STAY CONNECTED WITH

Vodacom Fibre

With our selection of incredible uncapped fibre deals, you'll find the perfect plan to suit your needs and budget.

FAQs
I want to order a Vodacom Fibre service, what should I do? I want to order a Vodacom Fibre service, what should I do?

To place an order for Vodacom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:

What is the installation process? What is the installation process?
  • Once you've completed your application, your order is processed and added to the network build plan.
  • The fibre network is then rolled out in your area according to the build schedule.
  • The installation partner will contact you for an appointment to survey your home and plan the installation.
  • Once the installation plan is agreed upon, a separate appointment will be made with you for the installation partner to install the Vodacom Fibre service and required equipment at your home.
Can I take my Vodacom Fibre Broadband service with me if I relocate? Can I take my Vodacom Fibre Broadband service with me if I relocate?

Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to.

If our Vodacom team can provide Internet services at your new location, you'll be offered a service similar to the service you had at your previous location. However, you will incur additional costs relating to the provisioning of the service at the new location.

Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).

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TransUnion fibre page

Vodacom Fibre

TransUnion exclusive fibre plans

Vodacom offers TransUnion employees unbeatable pricing on high-speed fibre plans.

TransUnion Vodacom

STAY CONNECTED WITH

Vodacom Fibre

With our selection of incredible uncapped fibre deals, you'll find the perfect plan to suit your needs and budget.

FAQs
I want to order a Vodacom Fibre service, what should I do? I want to order a Vodacom Fibre service, what should I do?

To place an order for Vodacom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:

What is the installation process? What is the installation process?
  • Once you've completed your application, your order is processed and added to the network build plan.
  • The fibre network is then rolled out in your area according to the build schedule.
  • The installation partner will contact you for an appointment to survey your home and plan the installation.
  • Once the installation plan is agreed upon, a separate appointment will be made with you for the installation partner to install the Vodacom Fibre service and required equipment at your home.
Can I take my Vodacom Fibre Broadband service with me if I relocate? Can I take my Vodacom Fibre Broadband service with me if I relocate?

Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to.

If our Vodacom team can provide Internet services at your new location, you'll be offered a service similar to the service you had at your previous location. However, you will incur additional costs relating to the provisioning of the service at the new location.

Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).

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Virtual Card

YOUR SECURITY IS OUR PRIORITY

Secure your online shopping with VodaPay Virtual Card

Shopping
Safe online shopping

Welcome to the future of secure online payments with VodaPay Virtual Card! Experience the freedom of online shopping with the VodaPay Virtual Card, designed with your security in mind. 

Banking
Keep your banking app separate

To enhance your security, use your VodaPay Virtual Card independently from your primary banking app. This helps reduce the risk of unauthorized access to your funds, giving you peace of mind.

Safety
Optimised for online safety

Your VodaPay Virtual Card can be used with Samsung and Google Pay in store. However, it is is optimised for online shopping. By limiting its use to e-commerce, you reduce exposure and safeguard your primary accounts. It's perfect for those deals and discounts you find on your favorite shopping sites.

Virtual card machine
Secure shopping
Better security for online shopping

By using the VodaPay Virtual Card exclusively for online purchases, you isolate your transactions from your main bank account. If your Virtual Card is compromised, your primary funds remain untouched.

Enhance security
Limit access to enhance security

Unlike your physical card, which is connected to all your financial accounts, the VodaPay Virtual Card is limited to the balance in your VodaPay Wallet. This reduces the risk of losing large sums of money in case of fraud.

Card Management
Instant Card Management

Control your VodaPay Virtual Card directly from the VodaPay app. Instantly lock your card, adjust spending limits, or generate new card details to limit any potential threats.

Notifications
Real-time notifications

Receive instant alerts for every transaction made with your Virtual Card. Stay informed and take immediate action if you notice any unauthorised activity.

VodaPay Virtual Card
MAKE THE SWITCH TO VODAPAY

How to get your first VodaPay Virtual Card Free

Did you know that you can set up your VodaPay Virtual Card in seconds directly from the VodaPay app? No need to wait for a physical card to arrive - start using it immediately.

Download the VodaPay App

If you haven’t already, download the VodaPay app from the Google Play Store or Apple App Store.
Sign up or log in to VodaPay. 

Get VodaPay Virtual Card

Once logged in, head to the “Virtual Cards” section under the Money Management menu. Click on “Get a Virtual Card” and follow the simple prompts to set up your card.

Start Transacting

Your first VodaPay Virtual Card is free! Simply confirm the card details, set your spending limit and link it to Google or Samsung Pay. Your new Virtual Card is ready to use for secure online shopping and instore right away.

FAQs

Everything you need to know...

How do I add money to my Virtual Card?

The Virtual Card is an extension of your VodaPay Wallet. Simply navigate to the 'Add Money' section in the app, select your preferred method, and follow the prompts to complete the transaction.

Is my money safe in the VodaPay Virtual Card?

Absolutely. The VodaPay Virtual Card uses advanced security features, including encryption and multi-factor authentication, to ensure your funds and personal information are always protected. We prioritise your security and privacy at all times.

Page Description
An Access Point Name (APN) is a point of entry onto an IP network for a mobile device. An APN can be either private or public. Private APNs are also known as corporate APNs within the South African industry.
Page Title
APN, Access Point Name, Reversed billed data | Vodacom
Keywords
Access point name, APN, Private mobile network, Reversed billed data
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Page Category
Page URL
/vodacom/vodapay/manage-your-money/virtual-card