Once Off Data Bundles Terms and Conditions

Once Off Data Bundles

Terms and Conditions

  1. Once-off data bundles (the "Bundles") are available to Prepaid, Hybrid and Postpaid
  2. You may purchase Bundles at a Vodacom Store or through the following self-service channels:
    1. 135# USSD;
    2. Tobi;
    3. WhatsApp;
    4. Masterpass;
    5. Vodacom Express Recharge;
    6. Vodapay; and
    7. Financial
  3. You may purchase multiple bundles at any given
  4. All pricing of Bundles includes
  5. The balance of your bundles will be depleted for the volume of data sent and received, and not the time you spend
  6. The Bundles are valid for a period of up to 1, 7 or 30 calendar days, based on the denomination purchased and is applicable from the date of activation of the bundle (the "Validity Period").
  7. You can extend the Validity Period of the Bundles you initially purchased (the "Initial Bundles") by purchasing additional Bundles of the same size and validity (the "Additional Bundles") before the Initial Bundle has The purchase of the Additional Bundles will result in the Validity Period of the initial bundle being extended to the expiry date of the Additional Bundles.
  8. If your Bundle is depleted and there is no other applicable data bundle remaining, all data usage will be stopped by default and you will only be able to use data at out of bundle rates if you have opted in to current out-of-bundle data
  9. If a Bundle reaches the Validity Date and expires before the Bundle is depleted, data usage will continue at the Out of Bundle rate, applicable to the
  10. Data transfer will apply, whereby you have the ability to transfer the bundle to other Vodacom customers. Please visit the data transfer terms and conditions for full details: https://www.vodacom.co.za/vodacom/terms/data-bundle-transfer-terms-and- conditions
  11. If you have bought more than one Bundle, the Initial Bundle will be depleted
  12. These Bundles do not apply to data
  13. Vodacom will at all times allocate to you the Bundles that you have paid for and shall not pro-rate or make deductions on such
  14. You can view the balance of your Bundles on the following channels:
    1. USSD (*135);
    2. Online (the VodaPay App C Portal);
    3. Customer Care (082 135).
  15. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.
  16. Vodacom may amend these Terms C Conditions by giving you reasonable notice of any such

Night Owl Data

  1. Night Owl data bundles can only be used between midnight and 5am on any day of the week.
  2. Night Owl data bundles are available to Prepaid and Hybrid (Top-Up/uChoose) customers
  3. Night Owl Bundles will be available as 1, 7 and 30 day validity offers
  4. Daily Night Owl daily data bundles will be available as once-off allocations only
  5. 7 day and 30 day Night Owl data bundles are available as once-off and recurring allocations.
  6. Multiple once-off purchase are
  7. Only one recurring bundle can be active at a
  8. 1, 7 and 30 day validity Once-off Night Owl bundles will be allocated in full with no pro- ration for Prepaid and Hybrid payment types
  9. 30 Day Recurring Prepaid bundles will be allocated in full with no pro-ration
  10. 30 Day Recurring Hybrid bundles will be pro-rated if allocated in the middle of the month
  11. Daily Night Owl data bundles are valid for 24 hours from allocation
  12. Weekly bundles are valid for 7 days, including the day of purchase, up to 23:59 on the 7th day g. Wednesday 1st, purchased at 07:00 (day1), valid until 23:59 on Tuesday 7th (day 7)
  13. Monthly Once-off Night Owl data bundles for Prepaid and Hybrid customers: are valid for 31 days including the day of purchase, up to 05:00 on the 31st day
  14. Monthly recurring Night Owl data bundles for Hybrid customers: are valid for a calendar month including the day of purchase, up to 23:59
  15. A Night Owl bundle is valid for a calendar month and will expire at midnight on the last day of the respective calendar month
  16. Billing will be managed as follows:
    1. Prepaid and Hybrid Cost of Once-off bundles purchased using will be deducted from the customers airtime wallet
    2. Prepaid Cost of recurring bundles will be deducted from airtime wallet
    3. Hybrid: Cost of recurring bundles will be added to bill
  17. A Night Owl bundle will be given consumption priority over any active Recurring or Once- Off bundle, between midnight and 5am, and will only be preceded in consumption by promotional bundles and/or URL specific data bundles e. Facebook, YouTube, and Twitter where applicable.
  18. If the Night Owl bundle is either depleted between midnight and 5am, or has already been depleted and a customer is using data between midnight and 5am, the next available data bundle will be If no other bundle is available then the standard out of bundle charge will apply respective of the price plan.
  19. Once the purchased offer has depleted or expired the applicable out of bundle rates apply (subject to your tariff plan).
  20. There will be no carry-over of unused bundles after expiry
  21. All data bundle pricing is inclusive of VAT
  22. This is a consumer data product and may only be used by an end-user that is a natural person.
  23. Night Owl bundles cannot be
  24. Night Owl bundles cannot be use for data roaming
  25. A Night Owl bundle is only applicable to standard APN's e. internet, lte.vodacom.za, iphone.vodacom.za and unrestricted.
  26. Data bundle balances as well as Night Owl data bundle balances can be checked by using any of the self-service channels or by calling 082135 free from a Vodacom cell phone. Self-service channels include USSD by dialling *135# and selecting 'balances', co.za by logging in and selecting 'balances', the VodaPay App by logging in and selecting 'balances', dialling 136 (Prepaid and Top Up only) and selecting the option for 'balances', sending a free SMS with the words MM to 31050 from the device on which the qualifying Night Owl data bundle is activated.
  27. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network.
  28. Vodacom may amend these Terms C Conditions by giving you reasonable notice of any such
Page Description
Once-off data bundles (the "Bundles") are available to Prepaid, Hybrid and Postpaid customers.
Page Title
Once Off Data Bundles | Vodacom
Keywords
Once Off Data Bundles
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Page URL
/vodacom/terms/once-off-data-bundles

Router Deals

B315 Router trade in Campaign FAQs

Why am I receiving this offer?

You have been identified as a customer using the old Huawei B315 router that is at end of life. The router is outdated and does not provide a good network experience. Migrating to a newer technology router (5G) will improve your network experience greatly.

What if I am not in a 5G enabled area, how will this router work?

5G routers have backward capability (can operate on a 4G network) when your area is upgraded to 5G, the router will operate on the 5G network with no need for another router swap out.

Why must I take up this offer? (what’s the benefit to me)

The proposed offer will provide the customers with substantially more data and a newer faster technology router at a price point not too far from what they are already spending.  The offer is discounted and only available to identified customers who are trading in their old B315 router. 

Can I take up this deal without returning the Huawei B315 Router?

No, you will not be allowed to take up the discounted offer without trading in the old Huawei B315 router. The discounted offer is given on the condition that you trade in the Huawei B315 

Am I guaranteed to get better speed and less congestion with the new router?

We cannot guarantee speed or less congestion as there are several factors that influence speed and congestion besides the router. However, our testing has shown that generally with newer technology routers the network experience is greatly improved. 

Will the Huawei B315 router be assessed before it is accepted as a trade in?

No, the Huawei B315 routers will be accepted regardless of the condition. Because the router is at end of life it will be destroyed in line in an environmentally safe manner in line. 

Can I get a cash compensation for returning the router?

No cash compensation or any other deal swap out will be allowed for returning the Huawei B315 router.

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Vodacom Fibre

Discovery exclusive fibre plans

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Vodacom Fibre

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FAQs
I want to order a Vodacom Fibre service, what should I do? I want to order a Vodacom Fibre service, what should I do?

To place an order for Vodacom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:

What is the installation process? What is the installation process?
  • Once you've completed your application, your order is processed and added to the network build plan.
  • The fibre network is then rolled out in your area according to the build schedule.
  • The installation partner will contact you for an appointment to survey your home and plan the installation.
  • Once the installation plan is agreed upon, a separate appointment will be made with you for the installation partner to install the Vodacom Fibre service and required equipment at your home.
Can I take my Vodacom Fibre Broadband service with me if I relocate? Can I take my Vodacom Fibre Broadband service with me if I relocate?

Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to.

If our Vodacom team can provide Internet services at your new location, you'll be offered a service similar to the service you had at your previous location. However, you will incur additional costs relating to the provisioning of the service at the new location.

Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).

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TransUnion exclusive fibre plans

Vodacom offers TransUnion employees unbeatable pricing on high-speed fibre plans.

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STAY CONNECTED WITH

Vodacom Fibre

With our selection of incredible uncapped fibre deals, you'll find the perfect plan to suit your needs and budget.

FAQs
I want to order a Vodacom Fibre service, what should I do? I want to order a Vodacom Fibre service, what should I do?

To place an order for Vodacom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:

What is the installation process? What is the installation process?
  • Once you've completed your application, your order is processed and added to the network build plan.
  • The fibre network is then rolled out in your area according to the build schedule.
  • The installation partner will contact you for an appointment to survey your home and plan the installation.
  • Once the installation plan is agreed upon, a separate appointment will be made with you for the installation partner to install the Vodacom Fibre service and required equipment at your home.
Can I take my Vodacom Fibre Broadband service with me if I relocate? Can I take my Vodacom Fibre Broadband service with me if I relocate?

Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to.

If our Vodacom team can provide Internet services at your new location, you'll be offered a service similar to the service you had at your previous location. However, you will incur additional costs relating to the provisioning of the service at the new location.

Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).

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