FREQUENTLY ASKED QUESTIONS
Easy2Own
What is Easy2Own?
Vodacom Easy2Own lets you get a new smartphone by spreading the cost out over monthly payments. It's a flexible way to own the latest device without a big upfront payment.
How does Easy2Own work?
Owning a phone with Easy2Own is easy! Here’s how it works:
- Select your phone: Browse the selection of smartphones available with Easy2Own.
- Pay a small deposit: This initial payment helps make the monthly costs more manageable.
- Use the Easy2Own App to stay connected: The Easy2Own App lets you use your airtime to purchase daily, weekly or monthly
Unlock Bundles that let you use your phone for a day, week or month (respectively)
What are the benefits of Easy2Own?
Easy2Own makes owning a smartphone simple, accessible, and hassle free.
- Pay your phone your way: Use your airtime to purchase affordable daily, weekly, or monthly Unlock Bundles that allow you to pay off your phone at your own pace.
- Stay connected and unlocked: Each Unlock Bundle keeps your phone unlocked and gives you 10 minutes & 100MB for the day. Plus, it goes towards paying off your phone!
- Freedom and control: The Easy2Own app puts you in control. Track payments, purchase Unlock Bundles , and keep your phone unlocked when you want.
What do I need to apply for Easy2Own?
Getting started with Easy2Own is simple! Here's what you'll need to apply:
- Valid South African ID and proof of residence
- Deposit: The deposit payment method depends on where you apply
- Online applications require a debit/credit card deposit
- In-store applications allow cash or debit/credit card deposits
Do I need a Vodacom prepaid SIM card to use Easy2Own?
Yes, you’ll need a Vodacom prepaid SIM card. This is because your phone will be linked to your Vodacom prepaid number until it's paid off.
If you don't currently have a Vodacom prepaid SIM card but qualify for Easy2Own, we'll offer the option to easily get one and continue your application.
What if I’m already on a contract or would like to keep my existing number?
No problem! Easy2Own works whether you're a Vodacom contract customer or have a number from another network.Here's what you'll need to do:
- If you’re a Vodacom contract customer, switching to Vodacom Prepaid with your existing number requires calling 082 1958 to transfer it. This can only happen if your current contract is settled.
- If you have a number from another network, our friendly staff at any Vodacom store can guide you through the transfer process and help you get started with Easy2Own.
How do I purchase Unlock Bundles?
Making payments on your Easy2Own phone is easy! Here's how it works:
- Open the Easy2Own app: Locate and launch the Easy2Own app on your phone.
- Tap "Buy Now": Look for a button labeled "Buy Now" and tap it to open the payment page.
- Choose your Unlock Bundle: You'll see daily, weekly, and monthly bundle options. Pick the one that best fits your needs.
- Confirm your purchase: Once you've chosen your bundle, double-check the details and tap "Confirm" on the pop-up window.
- Enjoy continued use: If you have enough airtime balance, your purchase will be automatic, and you'll receive a confirmation
- SMS. Your phone will remain unlocked for the chosen period.
Tip: Remember to keep your airtime balance topped up to ensure uninterrupted access to your phone.
How much data and voice minutes do I get with each Unlock Bundle?
Easy2Own offers different Unlock Bundle options to fit your usage patterns. Here's a breakdown of what you get:
- Daily Unlock Bundle: This bundle provides 100MB of data and 10 minutes of calls for 1 day.
- Weekly Unlock Bundle: This bundle provides 100MB of data and 10 minutes of calls every day for 7 days.
- Monthly Unlock Bundle: This bundle provides 100MB of data and 10 minutes of calls every day for 30 days.
How long do I have to pay off my phone?
Easy2Own offers flexible payment plans to fit your budget. The payment period ranges from 1 year (12 months) to a maximum of 2 years (24 months).
- The minimum payment period requires payments every month. This will take approximately 1 year to pay off your phone.
- The maximum payment period requires payments every 2 months. This will take approximately 2 years to pay off your phone.
What happens if I miss an Unlock Bundle purchase?
If you don't purchase a new Unlock Bundle before your current one expires, your phone will be locked until you purchase a new bundle on the Easy2Own App.