Onyx Welcome


We're delighted to welcome you as a member of our exclusive Onyx programme. You're one of a hand-picked group selected to enjoy superior benefits.

Onyx benefits:

Annual cellphone upgrade

Lead the pack and stay on trend with an upgrade to one of the latest cellphones every year

Stolen or Lost Mobile Devices

It happens! But it doesn’t need to stop you in your tracks – we’ll replace your lost or stolen device with one that is the same make and model. Call the Premium Service Desk to arrange the replacement

24 hour Premium Service Desk

Our highly trained Premium Service Desk consultants are on call 24/7 on 082 1903, to ensure all your service requests are attended to efficiently and effectively


Contact Us     

You will be directly routed to a Premium Service Desk agent when you call us on 082 1903 or email us at [email protected].

If you do not receive the level of service that you are entitled to, we would appreciate your feedback via email to [email protected]

Terms and conditions apply

You may also be interested in:

My Vodacom App

Download the My Vodacom App from your app store - for FREE - to control your usage from the palm of your hand.