On arrival at your selected retailer, inform the cashier that you are withdrawing money from your VodaPay Voucher. Present the VodaPay voucher to the cashier or agent and they will hand you the card machine to key in the pin that you generated on your VodaPay app. Once that process is complete, you will get your money instantly. If you selected to withdraw at an ATM, you will need to go to the nearest Cash Express ATM, key in the voucher reference number and the pin that you generated for the VodaPay app. Once the process is complete, you will get your money instantly.
Yes, there is a small transactional fee for withdrawal. This is R8.00 plus 1% of the withdrawal amount if you are withdrawing at a retailer or an agent. If you selected to withdraw at an ATM, you will be charged R8.00 plus 2% of the withdrawal amount.
There is no minimum balance that a VodaPay user needs to maintain on the VodaPay wallet. However, the minimum withdrawal amount is R50 and to initiate the withdrawal you need to have at least R60.00 in your wallet so that you can cover the withdrawal amount plus fees that will be charged for the withdrawal.
VodaPay wallet transactions are powered by Bidvest Bank Ltd (2000/006478/06)