You can call Customer Care for FREE from your Vodacom phone by dialing 082 135. If you are calling from abroad, the number is +27 82 135.
For sales and upgrades, you can call 082 17844.
For device or service repairs, contact the repairs department at 082 1944 or go find more here.
Business Support is available Monday – Friday, 8 AM – 5 PM.
Yes, you can contact Business Sales via WhatsApp at 072 822 2611.
Cancellation requests vary by service type:
You should contact your nearest Regional Office. Major contact numbers include:
For all other base station queries, you can dial 082 198.
Yes. Customers with disabilities can call 082 12580 (select the "Speak to a Consultant" option), SMS 12580, or email [email protected]. There is also a Live Chat available for registered Deaf, hearing, and speech-impaired consumers.
Do not respond to suspicious messages asking for personal details. To dispute or report fraud, email [email protected] with your ID, an affidavit, and bank statements.
A certified copy of the account holder's ID or passport and a death certificate are required. You can email these documents to [email protected]. If the account is in arrears, contact Subscriber Collections at 082 1946.
