Terms and Conditions
The Vodacom offers found on the Vodapay app (URL) are applicable to Prepaid, Hybrid and Post Paid customers
These can be purchased through payment by linked bank card or money deposited into your Vodapay wallet
Voice bundles consist both of Vodacom mins and Any Network minutes and can be found within the "minutes" menu
Voice bundles can be used within the borders of South Africa and do not apply to international calls or international roaming.
Voice bundles will be deducted per second during a call, whilst the call remains active.
Voice bundles can be used for the following types of calls (GSM Voice, Voice over LTE and Wi-Fi calling) the bundles do not apply to VoIP calls.
Where multiple Voice bundles are purchased, the order of consumption will be Last In First Out, within the month of purchase.
Usage SMS messages will be sent to the customer at thresholds of 70% usage, 90% usage and 100% usage.
At the time of either expiry, or depletion of a Voice bundle; all further calls will be charged for at the applicable Out Of Bundle rate per minute/second of the prevailing price plan type. The only tariffs that these bundles are not applicable are the IOT tariffs
Combo bundles found under the Voice menu may contain a combination of anytime data, WhatsApp data, Night Owl and Vodacom voice minutes. See menu for prices and bundle sizes
Night Owl data is applicable between midnight and 5am any day of the week
WhatsApp data will deplete only from usage on WhatsApp messenger
Everyday-ta bundles are LTE bundles, with 3G fall-back.
The first of the daily bundle allocations will be loaded on the date of purchase of the bundle. Customers will receive an SMS confirming the allocation of the Everyday-ta bundles.
All unused bundles will expire every day at 23:59 on the day of allocation.
Data Transfer is available on Everyday-ta bundles. The transfer is applicable on the data allocated for a particular day - once-off. Data Transfer rules apply.
Data Rollover does not apply to Everyday-ta bundles.
It is possible to purchase other additional once-off bundles when an Everyday-ta bundle is active.
Bundles with the shortest validity will be consumed first, with the exception of URL bundles which will be consumed on the specific URL stated upon purchase e.g. a YouTube bundle.
Data limit lock rules apply.
When a customer migrates from Prepaid/Hybrid to Post-paid the customer will forfeit the Everyday-ta bundles.
When a customer migrates between Prepaid and Hybrid or within Prepaid and Hybrid plans customer will keep the Everyday-ta bundle.
Vodacom reserves the right to suspend the Service in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
Vodacom reserves the right to limit the Service in regions or areas where there is limited network capacity (high congestion) in order to maintain consistent quality of service.
Vodacom reserves the right to alter or terminate the Service in order to prevent a catastrophic impact on the network.
While Vodacom will use its reasonable endeavors to provide the Service, it does not commit to the uninterrupted supply of the Service, due to potential capacity limitations on the network.
Vodacom reserves the right to suspend, cancel or convert the Service with reasonable notice.
Vodacom reserves the right to change and/ or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit.
