Vodacom

VodaPay Data Rewards

Terms and Conditions:

Vodacom (Pty) Ltd and Vodacom Payment Services (Pty) Ltd (“Vodacom”) is giving all Vodacom customers with an active Vodacom Product offered on the VodaPay App.(“Vodacom Product”), an opportunity to get a discounted data of up 1GB per month provided they meet the set qualifying criteria. .
The terms and conditions below are applicable for the VodaPay Data Rewards.
Duration
- The data rewards program will run from 24 May 2024 (start date) to December 2025 (the “End Date”).
- Vodacom my change the start date and end date at their own discretion and without any prior approval.
Eligibility and Participation (Qualifying Criteria)
- You will only qualify for VodaPay Data Rewards if you:
  - Hold a valid and up to date Vodacom Product in your name and meet the minimum requirements for that product;
  - Are an active Vodacom contract or prepaid subscriber; and the reward will only be paid into a Vodacom sim card.
  - Have downloaded the VodaPay Application (the “VodaPay App”); have an active VodaPay Account and must visit the app at least once a month;
  - Have your Vodacom contact number as the primary contact number on your Vodacom Product and use the same on the VodaPay App;
  - Select to add the VodaPay Data Rewards at an additional cost to your existing Vodacom Product monthly payment. Only payments collected together with your Vodacom Product monthly payment will be eligible.
- Once you have met the requirements set out in section 1 above, your data will be automatically allocated to your contact number by the 15^th of the qualifying month;
  - Your data reward will only be allocated to the contact number provided on the policy, the number must be on the Vodacom network, and cannot be allocated on any number contact number nor exchanged for cash.
  - You must use your data within 14 days from the day you received it, Data reward will expire after 14 days and any unused data benefit will be forfeited.
Data Rewards
- By meeting the eligibility and participation criteria as set out in section 4 , you will qualify to earn Data as a Reward.
- You will receive an SMS and/or a message in the VodaPay App informing you of your reward once it has been allocated to you.
- The data reward will be a data allocated to your Vodacom subscriber account.
Minimum Requirements per Product:
- Vodacom Personal Loans:
  - The Policy Owner must hold and an up-to-date Vodacom Personal Loan of at least R20,000 to qualify.
  - The data applicable per cover amount is as follows:

Loan Amount	Applicable Data Benefit
R20 000 – <R50 000	250 MB
R50 000 – <R100 000	500 MB
R100 000 – <R200 000	750MB
R200 000 – R250 000	1GB

Vodacom Funeral Cover:
- The Policy Owner must hold an up-to-date Vodacom Funeral Cover Policy and be covered for at least R20 000 on such a policy.
- The data applicable per cover amount is as follows:

Total Cover Required Single Insured Policy (Policy Owner Only)	Total Cover Required Multiple Insureds Policy (Policy Owner + Spouse + Extended Family)	Applicable Data Benefit
R20 000 to <R30 000	R20 000 (Policy Owner)	250MB
R30 000 to <R40 000	R20 000 (Policy Owner) + R10 000 (Spouse + Extended Family)	500MB
R40 000 to <R50 000	R20 000 (Policy Owner) + R20 000 (Spouse + Extended Family)	750MB
R50 000+	R20 000 (Policy Owner) + R30 000 (Spouse + Extended Family)	1GB

Vodacom Life Cover:
- The Policy Owner must hold an up-to-date Vodacom Life Cover Policy and be covered for at least R400K on such a policy.
- The data applicable per cover amount is as follows:

Total Cover Required (Policy Owner Only)	Applicable Data Benefit
R400 000 – <R1 000 000	500MB
R1 000 000 – R1 500 000	1GB

Vodacom Device Insurance:
- The Policy Owner must hold an up-to-date Vodacom Device Insurance Policy.
- The data applicable per cover amount is as follows:

Product Type	Applicable Data Benefit
Accidental Damage Insurance	250 MB
Comprehensive Insurance	500 MB

VodaSure Response:
- The Policy Owner must hold and an up-to-date VodaSure Response Policy.
- The data applicable per cover amount is as follows:

Product Type	Applicable Data Benefit
Accidental Damage Insurance	250 MB
Comprehensive Insurance	500 MB

Cancellations and Reinstatements
- You can cancel the VodaPay Data Rewards at any time, by contacting the servicing department of the Vodacom Product you hold.
- If you decide to cancel the VodaPay Data rewards within the cooling-off period of 30 days after the start of your Vodacom Product, we will refund any payments made provided no rewards was already allocated to you.
- Cancelling the VodaPay Data rewards does not cancel the Vodacom Product you hold.
- Cancelling your Vodacom Product automatically cancels the VodaPay Data Rewards, and no refund will be due to you.
- You can reinstate your Vodacom Data Rewards at anytime prior to the End Date, provided you still have an active Vodacom Product, by contacting the servicing department of your Vodacom Product.
Personal Information
- Vodacom respects the right to privacy and takes the protection of your personal information seriously. Vodacom will only use your personal information for the purposes of the Data Rewards as stated in these terms and conditions and in accordance with Vodacom’s Privacy Policy available on, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
- You hereby consent to Vodacom share your personal information with third parties identified by Vodacom from time to time solely for the purpose of execution of the Data Rewards.
General
- Vodacom reserves the right to suspend this Data Rewards in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
- Vodacom reserves the right to suspend, cancel or convert this Data Rewards on reasonable notice.
- Vodacom reserves the right to change and/or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit.
- Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (CPA).
- Vodacom’s decision on any aspect of the Data Rewards including the allocation of a Reward will be final and binding and no correspondence will be entered into.
- In the event of a dispute regarding any aspect of the Data Rewards and/or the terms and conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
- Vodacom may refuse to issue the Reward if these terms and conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
- Vodacom and/or any other person or party associated with the Data rewards, their associated companies, agents, contractors, and sponsors and any of its personnel involved in the Data Rewards, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Dara Rewards or from claiming a Reward.
- Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
- If Vodacom is required by law to alter or cancel any aspect of the Data Rewards or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Data Rewards being offered, with immediate effect and without notice. In such event all Vodacom Product holders hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
- All information relating to the Data Rewards which is published on any marketing material will form part of these terms and conditions. In the event of any conflict between such marketing material and these terms and conditions, these terms and conditions shall prevail.
- The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively as well as Vodacom Products’ terms and conditions.

Page Description

Funeral Cover Rewards Terms and Conditions

Page Title

Funeral Cover Rewards | Vodacom

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Page URL

/vodacom/terms/competition/funeral-cover-rewards

Vodalend Home Loan Terms and Conditions

Read more about Vodalend Home Loan Terms and Conditions

CBU

Vodalend Home Loan

Terms and Conditions

Introduction

1.1 Vodalend Home Loans is powered and administered by MortgageMarket. Vodalend Home Loans is a white-label product developed, owned, and maintained by MortgageMarket. MortgageMarket is the primary point of contact for any support, warranty, or enquiries regarding Vodalend Home Loans. You acknowledge that while Vodalend Home Loans may carry the branding of and associated with VPS, the underlying technology and Services are provided by MortgageMarket.

1.2 MortgageMarket is solely responsible for the terms, performance, and any related obligations of Vodalend Home Loans, including any claims that may arise from your use or availment of Vodalend Home Loans.

1.3 By using Vodalend Home Loans you acknowledge and agree that any request for support, warranty, enquiries or claims related to Vodalend Home Loans will be directed to MortgageMarket.

1.4 This client agreement, including any Annexures (“Agreement”), is between you and MortgageMarket and sets out the terms and conditions with respect to your use and availment of Vodalend Home Loans.

1.5 There are clauses in this Agreement that require your careful consideration. To assist you, those terms which may limit any of your rights, or which provide for specific acknowledgements or warranties required by/from you, are in bold font. You acknowledge that you have read and appreciated the importance of the terms and clauses in bold font.

1.6 These Terms and Conditions apply to your access to Vodalend Home Loan website, web application and to any of the services provided. By continuing to access and make use of our website, web application, you accept that:

a. You have read these terms and conditions:

b. You understand the rights and obligations set out in these terms and conditions

c. If you are accessing this website or web application in a representative capacity, that you are duly authorised to act on behalf of the person you represent;

d. You, and where applicable the person you represent, agree to be contractually bound by the terms and conditions that appear in the latest version of these terms and conditions, as published on our website or web application at the time of each access by you; and

e. You grant to us the rights set out in these terms and conditions.

IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOUR ONLY RIGHT OR REMEDY IS TO DISCONTINUE ACCESSING THE WEBSITE OR WEB APPLICATION AND DISCONTINUE MAKING USE OF ANY OF THE SERVICES.

DEFINITIONS:AND INTERPRETATION

1.1 The following definitions shall apply:

"Authorisations" means all licenses, permits, or approvals of whatsoever nature required by you in terms of any regulatory provision to enable you to exercise your rights and fulfill your obligations under these Terms and Conditions.

b. “Deeds Office” means The government department responsible for the registration, management and maintenance of the property registry of the Republic of South Africa.

"material" means the content, trademarks, copyright, data, and other material, including but not limited to, information, files, folders, text, documents, graphics, logos, icons, hyperlinks and designs on our website or web application
"MortgageMarket", "our", "us" or "we" means MortgageMarket Proprietary Limited a private company registered in the Republic of South Africa with registration number 2018/549063/07. “Our staff” means any of our directors, employees, agents, contractors and/or consultants.
"regulatory provision" means, collectively, the prevailing laws, regulations, ordinances, directions, orders, decrees, policy directives and standards of the South African Government and any other competent authority, which in any way affect or apply to you, your access to Vodalend Home Loan website or web application and/or use of our services.
"services" Means any of the services provided by us via Vodalend Home Loan website or web application
g. “Vodalend Home Loans” means the online bond origination marketplace product owned, developed and maintained by MortgageMarket.
“VPS” means VODACOM PAYMENT SERVICES PROPRIETARY LIMITED, (Registration number: 2007/010688/07), including the VPS Affiliates;
"Terms and Conditions" means the contract between you and MortgageMarket, as recorded by the terms and conditions set out in this document.
You" and/or "your" means you, the natural or legal person accessing our website or web application and/or making use of our services, and includes the person you may be representing when making use of our services.

1.2 This definitions clause is not exhaustive and you will find other terms defined elsewhere in this Agreement.

1.3 If any provision in a definition confers rights, or imposes obligations on you or us, effect is given to it as a substantive provision of this Agreement.

1.4 Any capitalised term used but not defined in any Annexure will, unless the context shows otherwise, have the same meaning as in this Agreement.

1.5 Any reference in this Agreement to a person means any natural person.

1.6 Should any of the terms of this Agreement conflict with any of the terms contained in any other signed agreement you may have concluded with us, then those terms, to the extent where there is a conflict, contained in the signed agreement shall prevail. NO TERMS AND CONDITIONS CONTAINED ON YOUR PURCHASE ORDER, ORDER ACCEPTANCE FORMS AND/OR INVOICES SHALL APPLY TO, SUPPLEMENT OR SUPERSEDE ANY TERMS AND CONDITIONS OF THIS AGREEMENT.

1.7 NO INFORMATION OR CONTENT CONTAINED ON THE EASYMORTGAGES’ WEBSITE OR WEB APPLICATION IS OR SHOULD BE CONSTRUED AS AN OFFER BEING MADE BY US TO YOU.

OTHER TERMS THAT MAY TAKE PRECEDENCE:

Should any of the terms of these Terms and Conditions conflict with any of the terms contained in any other signed agreement you may have concluded with us, then those terms, to the extent where there is a conflict, contained in the signed agreement shall prevail. NO TERMS AND CONDITIONS CONTAINED ON YOUR PURCHASE ORDER, ORDER ACCEPTANCE FORMS AND/OR INVOICES SHALL APPLY TO, SUPPLEMENT OR SUPERSEDE ANY TERMS AND CONDITIONS OF THESE TERMS AND CONDITIONS.

NO OFFER:

NO INFORMATION OR CONTENT CONTAINED ON OUR WEBSITE OR WEB APPLICATION IS OR SHOULD BE CONSTRUED AS AN OFFER BEING MADE BY US TO YOU.

CASHBACK / REWARDS OFFER – QUALIFYING CRITERIA:

The offer is applicable to the main applicant whose name appears on the offer to purchase and who completes their online application independently.
The main applicant will be eligible for a guaranteed reward upon applying online and accepting an offer from one of the banks. The reward, which may take the form of cashback, general vouchers, or similar incentives (as determined by MortgageMarket/VPS) will be equivalent to 0.1% of the Home Loan Value, capped at R5,000.
To qualify for the reward offer, participants must take up one of VPS (value-added services). The reward will be payable after the third month’s premium of the acquired value-added service.
- This means, for example: For a home loan value of R1,000,000, the main applicant is entitled to a reward valued at R1,000. For a home loan value of R5,000,000 or more, the main applicant will receive the maximum reward of R5,000. The reward will be issued after the property’s registration and upon sign-up and payment of three months’ premiums on one of VPS (value-added services).
Where applicable, the reward will be issued to the main applicant after the registration of their property at the Deeds Office; upon receipt of the Bank commission for the related deal and after the third month’s premium of the acquired value-added service.
The main applicant is entitled to rewards on any new property purchases, provided that none of their bond applications are cancelled at any point prior to registration.
The main applicant or secondary applicant is not entitled to a reward if they apply for a home loan directly with their banker, are a Bank employee and the loan will activate the FBT (Fringe benefit tax) of a preferential rate as a bank employee.
Modifications to the Offer:

MortgageMarket reserves the right to modify or alter the cashback/rewards offer, including its value and any associated terms and conditions, at its sole discretion and without prior notice. Participants acknowledge and accept that MortgageMarket’s decisions regarding any such changes are final and binding.

PIN CODE AND DIGITAL ID:

You are and remain responsible for ensuring that you maintain the confidentiality and/or protection from compromise (e.g. lost, stolen, used wrongfully, or used by any other person) of any personal identification number (PIN) and/or digital identity (e.g. digital certificate) that may be issued to you and used, amongst other things, to identify you to our website or web application, and you shall be fully responsible for all activities that occur when the PIN code or digital identity, as the case may be, is used, whether with or without your knowledge. UNDER NO CIRCUMSTANCES MAY YOU PERMIT OR OTHERWISE ALLOW ANY OTHER PERSON TO USE YOUR PIN CODE AND/OR DIGITAL IDENTITY. Only you are authorised to use the PIN code and/or digital identity issued to you. The use of your PIN code and/or digital identity by any other person compromises the integrity thereof, and requires such PIN code and/or digital identity to be revoked. FURTHER USE BY YOU OF A COMPROMISED PIN CODE AND/OR DIGITAL IDENTITY IS NOT PERMITTED, and you are required to apply to be re- issued with a new PIN code and/or digital identity. YOU AGREE TO IMMEDIATELY NOTIFY US OF ANY COMPROMISE, OR SUSPECTED COMPROMISE, OF YOUR PIN CODE AND/OR DIGITAL IDENTITY, AND YOU INDEMNIFY US AGAINST ANY LOSS, DAMAGE, OR INJURY ARISING FROM YOUR FAILURE TO COMPLY HEREWITH.

THIRD PARTY FINANCIAL PRODUCTS AND / OR SERVICES:

THE SERVICES OFFERED ON OUR WEBSITE OR WEB APPLICATION (E.G. HOME LOAN APPLICATION) ENTAIL FACILITATING/BROKERING APP (E.G. HOME LOAN APPLICATION) ENTAIL FACILITATING/BROKERING ACCESS TO FINANCIAL PRODUCTS AND/OR SERVICES OFFERED BY VARIOUS THIRD PARTIES WE WORK WITH (E.G. THE BANKS), WHICH THIRD- PARTY FINANCIAL PRODUCTS AND/OR SERVICES AND ARE SUBJECT TO SEPARATE PROCEDURES AND APPROVALS CRITERIA THAT HAVE NOTHING TO DO WITH US (E.G. DETERMINING YOUR CREDIT-WORTHINESS IN A HOME LOAN APPLICATION). WE HAVE NO AUTHORITY TO BIND THESE THIRD PARTIES TO YOU, NOR DO WE PURPORT TO DO SO. All information regarding the financial products and services referred to on our website or web application, including information of the terms and conditions applicable to such financial products and services, interest rates or any other matter, are for information purposes only and subject to change without notice.
The final terms and conditions which will apply to you in respect of any financial product or service will be those set out in the written document(s) issued to you by the applicable third-party provider at the relevant time. You will most likely be required to sign such document(s) confirming your acceptance of the terms and conditions contained therein. Those terms and conditions will establish a separate binding contract between you and a third-party concerned (e.g. a loan agreement with a bank).
By selecting the ‘pre-populate my application’ button, you agree to us requesting your bureau data from Experian and populating your application form with the information available in your credit history.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD US HARMLESS AGAINST ALL LEGAL COSTS, CHARGES, LOSSES OR DAMAGES ARISING FROM ANY BREACH BY YOU OF ANY APPLICABLE THIRD-PARTY TERMS AND CONDITIONS. WE GIVE NO WARRANTY AND MAKE NO REPRESENTATION, BE IT EXPRESS OR IMPLIED, AS TO THE QUALITY OR FITNESS FOR PURPOSE OF SUCH FINANCIAL PRODUCTS OR SERVICES, AND ANY REMEDY YOU SEEK TO ENFORCE SHALL BE GOVERNED BY THE AGREEMENT WITH THE THIRD-PARTY CONCERNED.

YOUR CONDUCT AND MATERIAL ON OUR WEBSITE OR WEB APPLICATION:

In making use of our services, you may, from time to time, copy, upload, download, or share any material that belongs to you. You retain full ownership of this material and we don’t claim any rights to it. You do however give us permission to use your material to do those things we need to do to be able to provide you with the services, which includes the choices we make to technically administer the services (e.g. backing up and storing data). This permission also extends to the third parties we work with to provide the services (e.g. the banks).
While using the services, you are, and at all times remain, solely responsible for:
- your conduct;
- the content of your material;
- maintaining and backing up your material;
- loss or corruption of any of your material;
- your electronic communications;
- what you copy, share, upload, download or otherwise use/share with others;
AND YOU AGREE TO INDEMNIFY, DEFEND AND HOLD US HARMLESS AGAINST ALL LEGAL COSTS, CHARGES, LOSS OR DAMAGE WHICH WE MAY SUSTAIN AS A RESULT OF ANY OF THE AFORESAID FOR WHICH YOU ARE RESPONSIBLE WHILST USING OUR SERVICES.

ACCEPTABLE USE OF OUR WEBSITE OR WEB APPLICATION:

YOU ACKNOWLEDGE AND AGREE NOT TO MISUSE OUR WEBSITE OR WEB APPLICATION.

In this regard you may not, without limitation:

infringe the intellectual property rights, including copyright, of others;
copy, upload, download, or share any material unless you have the lawful right to do so;
probe, scan, or test the vulnerability of our website or web application, including any of our other systems and/or networks;
breach or otherwise circumvent any security or authentication measures;
interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the services offered;
plant malware, spyware or otherwise use the services to distribute malware or spyware;
access or search the services by any means other than our publicly supported interfaces (for example, “scraping”);
send unsolicited communications, promotions or advertisements, or spam;
send altered, deceptive or false source-identifying information, including “spoofing” or “phishing”;
publish anything that is fraudulent, false, misleading, or infringes another's rights;
promote or advertise products or services other than your own without appropriate authorisation;
impersonate or misrepresent your affiliation with any other person or entity;
publish or share materials that is pornographic, obscene or indecent, or that advocate bigotry, religious, racial or ethnic hatred;
violate any applicable regulatory provision in any way, or to violate the privacy of others, or to defame others.

LINKS TO & FROM OTHER WEBSITES, WEB APPLICATIONS OR MOBILE APPS:

Links to third-party websites, web applications or mobile apps on our website, web application or mobile app are provided solely as a convenience to you. If you use these, links, you will leave our website and/or web application and/or our secure environment. We have not reviewed any or all of these third-party websites, web applications or mobile apps and do not control and are not responsible for any of these websites, web applications or mobile apps or their content. Thus, we do not endorse nor make any representations about them, or any information, software or other services or materials found there, nor any results that may be obtained from using them. IF YOU DECIDE TO ACCESS ANY OF THE THIRD-PARTY WEBSITES, WEB APPLICATIONS OR MOBILE APPS, YOU DO SO ENTIRELY AT YOUR OWN RISK. UNLESS YOU HAVE RECEIVED OUR PRIOR WRITTEN PERMISSION, YOU SHALL NOT ESTABLISH A HYPERLINK, FRAME, METATAG, OR SIMILAR REFERENCE, ELECTRONICALLY OR OTHERWISE, TO OUR WEBSITE, WEB APPLICATION OR MOBILE APP.

INTELLECTUAL PROPERTY RIGHTS:

At all times, all right, title and interest in and to our materials remains vested in us (i.e. belongs to us) and/or our licensors and/or suppliers, as the case may be, and are copyrighted and protected by regulatory provisions. These materials may not be copied, reproduced, modified, published, uploaded, posted to other websites, web applications or mobile apps or otherwise distributed in any way, without our prior written permission. Save as expressly provided for herein, we and/or our licensors and/or our suppliers do not grant any right to you to use or reproduce the materials. All our rights in this regard are and remain reserved.

ELECTRONIC COMMUNICATION:

When you make use of any of the services and/or send e-mails to us, you consent to receiving communications from us electronically, and agree that all agreements, notices disclosures and other communications sent to you by us satisfy any legal requirements including, but not limited to, a requirement that such communications should be “in writing”.

SOFTWARE:

Any software made available on or through our website or web application or any hardware rented or sold to you is governed by license terms that establish a binding contract with a third-party licensor. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD US HARMLESS AGAINST ALL LEGAL COSTS, CHARGES, LOSSES OR DAMAGES ARISING FROM ANY BREACH BY YOU OF THESE LICENSE TERMS. We give no warranty and make no representation, be it express or implied, as to the quality or fitness for purpose of the use of such software, and any remedy you seek to enforce shall be governed by the license agreement with the applicable third-party licensor.

YOUR PERSONAL INFORMATION AND DATA PROTECTION

YOU AGREE THAT WE MAY COLLECT, PROCESS, USE, TRANSFER AND STORE YOUR PERSONAL INFORMATION FOR PURPOSES OF PROVIDING YOU WITH THE SERVICES.

YOU FURTHER AGREE AND UNDERTAKE TO OBTAIN WRITTEN CONSENT FROM A DATA SUBJECT FOR SUCH COLLECTION, PROCESSING, USE, TRANSFER OR STORAGE OF A DATA SUBJECT’S PERSONAL INFORMATION WHENEVER THIS IS REQUIRED.

COMPLIANCE WITH LEGISLATION:

You shall at your own risk and expense procure all authorisations that you may require in order to access our website or web application and/or make use of the services. We do not make any representations, nor do we give any warranties or guarantees of any nature whatsoever in relation to any authorisations, including the granting thereof and whether required by us or any other third-party. You agree to comply, at all times, with all authorisations and regulatory provisions, as well as the terms, standards and requirements prescribed by any regulatory provision or any competent authority which may be applicable from time to time in respect of the services. You agree to indemnify us against any breach by you of the aforesaid authorisations and regulatory provisions.

DISCLAIMER & RISK:

THE USE OF OUR WEBSITE OR WEB APPLICATION, THE SERVICES, AND THE CONTENT CONTAINED THEREIN IS PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO WARRANTIES WHATSOEVER. WE DO NOT, EITHER EXPRESSLY OR IMPLIEDLY, MAKE ANY WARRANTIES, CLAIMS OR REPRESENTATIONS WITH RESPECT TO YOUR USE OF OUR WEBSITE, WEB APPLICATION OR MOBILE APP, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR USE OR A PARTICULAR PURPOSE. WE FURTHER DO NOT REPRESENT OR WARRANT THAT OUR WEBSITE, WEB APPLICATION OR MOBILE APP WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, ACCURATE, COMPLETE AND ERROR-FREE NOR DO WE WARRANT ANY CONNECTION TO OR TRANSMISSION FROM THE INTERNET.

YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT YOUR USE OF OUR WEBSITE, WEB APPLICATION OR MOBILE APP AND SERVICES REMAINS WITH YOU, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

LIMITATION OF LIABILITY:

YOU ACKNOWLEDGE AND AGREE THAT WE, OUR LICENSORS, OUR SUPPLIERS AND OUR STAFF WILL HAVE NO LIABILITY IN CONNECTION WITH OR ARISING FROM YOUR USE OF OUR WEBSITE, WEB APPLICATION OR MOBILE APP OR THE SERVICES.
UNDER NO CIRCUMSTANCES ARE WE, OUR LICENSORS, OUR SUPPLIERS AND OUR STAFF LIABLE, WHETHER IN CONTRACT, WARRANTY, DELICT, VICARIOUS LIABILITY OR ANY OTHER FORM OF LIABILITY, FOR ANY GENERAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION ANY LOSS OF PROFITS, LOSS OF DATA, INTERRUPTION, COMPUTER FAILURE OR PECUNIARY LOSS) ARISING OUT OF YOUR USE OR INABILITY TO USE OUR WEBSITE, WEB APPLICATION OR MOBILE APP AND/OR THE SERVICES, EVEN IF WE, OUR LICENSORS, OUR SUPPLIERS, AND OUR STAFF HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOUR ONLY RIGHT OR REMEDY WITH RESPECT TO ANY PROBLEMS, DISSATISFACTION OR OTHER GRIEVANCE WITH OUR WEBSITE, WEB APPLICATION OR MOBILE APP AND/OR THE SERVICES IS TO DISCONTINUE YOUR USE THEREOF.

CHOICE OF LAW, JURISDICTION & COSTS:

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any legal proceedings arising out of or relating to these Terms and Conditions will be subject to the jurisdiction of the South African courts.
IN THE EVENT WE NEED TO INSTRUCT ATTORNEYS TO PROTECT OR ENFORCE ANY OF OUR RIGHTS AGAINST YOU IN TERMS OF THESE TERMS AND CONDITIONS, AND SHOULD WE BE AWARDED COSTS BY AN ARBITRATOR OR COURT, YOU AGREE YOU ARE RESPONSIBLE FOR AND UNDERTAKE TO REIMBURSE US SUCH COSTS ON AN “ATTORNEY-AND- OWN-CLIENT” BASIS, AS PER THE MANDATE BETWEEN US AND OUR ATTORNEYS.
MortgageMarket reserves the right to decline to process any home loan application under certain circumstances, including but not limited to the following:
- If the applicant is found or suspected to be insolvent.
- If the applicant is found or suspected to be in liquidation.
- If the applicant is under sequestration, subject to a judgment, or suspected of either.
- If the applicant has a low or poor credit rating.
- In cases of suspected or confirmed fraud.
- If the application contains any misrepresentation.

ADDRESS FOR LEGAL PROCESS:

We choose the following address and email at where we will accept service of court papers/process and/or other legal documents:

Physical address: Regus, Country Club Estate, 21 Woodlands Dr, Woodmead, Sandton, 2191

Email: [email protected]

WE MAY CHANGE THE ABOVE DETAILS BY UPDATING THESE TERMS AND CONDITIONS FROM TIME TO TIME. PLEASE ENSURE YOU USE THE ADDRESS AND EMAIL THAT APPEAR IN THE VERSION OF THESE TERMS AND CONDITIONS PUBLISHED ON OUR WEBSITE, WEB APPLICATION OR MOBILE APP AT THE TIME YOU INTEND TO SERVE COURT PAPERS OR OTHER DOCUMENTS.

INVALID, VOID & UNENFORCEABLE TERMS:

Should any of the terms and conditions herein be deemed invalid, void or unenforceable either in its entirety or in a particular application, such shall be severable, whilst the remainder of these Terms and Conditions shall nonetheless remain in full force and effect

NO WAIVER:

Any failure or delay by us at any time to require performance of any of the terms hereof shall in no manner or time be construed as a waiver by us of our rights, nor shall such affect our rights at a later time to enforce the same.

NO VARIATION:

No alteration, variation, or consensual cancellation of these Terms and Conditions, including this clause, shall be of any force or effect, unless it is recorded in writing and signed (as defined further on) by you and MortgageMarket “signed” referring to either a hand-written signature, or an “advanced electronic signature” as defined in the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002).

QUERIES:

Any queries regarding these Terms and Conditions must be directed to our legal department on 0105000556 or [email protected]

ELECTRONIC COMMUNICATIONS AND TRANSACTIONS (ACT NO. 25 OF 2002):

Company name: MortgageMarket PROPRIETARY LIMITED

Registration number: 2018/549063/07

Physical address: Regus, Country Club Estate, 21 Woodlands Dr, Woodmead, Sandton, 2191, South Africa

Website address: www.mortgagemarket.co.za

Email address: [email protected]

Telephone number: 011 568 9212

Page Description

Vodalend Home Loans is a white-label product developed, owned, and maintained by MortgageMarket. MortgageMarket is the primary point of contact for any support, warranty, or enquiries regarding Vodalend Home Loans.

Page Title

Vodalend Home Loan - Terms & Conditions | Vodacom

Keywords

Vodalend Home Loan, Vodalend, Home Loan

Weight

Page Category

Promotions

Terms and Conditions

Page URL

/vodacom/terms/vodalend-home-loan

Apple Smart Tech Query

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Apple Contracts: Watches, iPhones & Deals | Vodacom South Africa

Read more about Apple Contracts: Watches, iPhones & Deals | Vodacom South Africa

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Choosing the best Apple deal

Step 1:

Device selection

When choosing your Apple Watch and iPhone deal, start by selecting the ideal iPhone 15 model: standard, Plus, Pro or Pro Max. Also, consider the storage size that suits your needs. Decide on the watch case size and whether you need cellular and GPS capabilities or GPS-only functionality.

Step 2:

Contract or cash?

The 24-month contract remains the preferred option for those accustomed to the two-year phone upgrade cycle. While the monthly cost is slightly higher, it stills offers an affordable path to acquiring a new iPhone. On the other hand, the 36-month contract continues to be a popular choice, especially for individuals seeking the latest iPhone without breaking the bank.

Step 3:

Finding the perfect plan

We've built our RED plans with you in mind; designed to give you the freedom to choose minutes and data that suit your lifestyle, the best Apple device to meet your technology needs, plus more rewards and benefits.

Learn more here

Find the right iPhone for you

128GB

iPhone 11

128GB

iPhone 12

128GB

iPhone 13

Best seller

128GB

iPhone 14

128GB

iPhone 15

256GB

iPhone 15

512GB

iPhone 15

128GB

iPhone 15 Plus

128GB

iPhone 15 Pro

256GB

iPhone 15 Pro

512GB

iPhone 15 Pro

1TB

iPhone 15 Pro

256GB

iPhone 15 Pro Max

512GB

iPhone 15 Pro Max

Explore more from Apple

AirPods (3rd Gen)

With Lightning Charging Case

R3999 once-off

AirPods Pro (2nd Gen)

With MagSafe Case (USB‑C)

R5599 once-off

Watch Ultra 2 GPS + Cellular

49mm Titanium Case

R18999 once-off

Watch Series 9 GPS + Cellular

45mm Aluminium Case with Sport Band

R13499 once-off

Watch Series 9 GPS + Cellular

41mm Aluminium Case with Sport Band

R12699 once-off

Watch SE GPS + Cellular

44mm Aluminium Case with Sport Band

R8299 once-off

Watch SE GPS + Cellular

40mm Aluminium Case with Sport Band

R7599 once-off

MacBook Air 13" (M3 Chip)

10GB data with MiFi router

R1079 PM x 36

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Apple MacBook Air with M3 Chip

Lean. Mean. M3 machine.

MacBook Air sails through work and play — and the M3 chip brings even greater capabilities to the world’s most popular laptop. With up to 18 hours of battery life, you can take the super‑portable MacBook Air anywhere and blaze through whatever you’re into.

HomePod

Speakers of the house.

With HomePod or HomePod mini, amplify all the listening experiences you love. And enjoy an effortlessly connected smart home - with Siri built in - that's private and secure.

View all Apple products

FAQs

Does Vodacom offer Apple Watches on contract?

Yes, we do offer Apple smartwatches on contract. They are bundled with an iPhone device or a RED Flexi SIM deal for your convenience. Alternatively, if you prefer to purchase the Apple Watch outright, we also offer for a one-time purchase.

Does Vodacom support Apple Watch cellular?

Yes, with Vodacom OneNumber you have the capability to connect your devices to a master number by linking different SIM cards through embedded SIMs or eSIM. eSIM is a new technology being used by device manufacturers on both handsets as well as watches to allow the devices to connect to cellular networks without having to insert a traditional SIM card. The eSIM is a chip that is added to the existing electronic control unit [ECU] of the device, which contains an embedded Identification [eID], similar to existing SIM card integrated circuit card ID [ICCIDs] that identifies each unique eSIM and allows a cellular network to link it to the specific profile of a customer.

Can't find what you're looking for?

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Outsurance fibre page

Read more about Outsurance fibre page

CBU

STAY CONNECTED WITH

Vodacom Fibre

With our selection of incredible uncapped fibre deals, you'll find the perfect plan to suit your needs and budget.

Vumatel plans

R649 /month

Mbps download speed

R799 /month

100

Mbps download speed

R999 /month

200

Mbps download speed

R1099 /month

500

Mbps download speed

R1999 /month

1000

Mbps download speed

Openserve plans

R649 /month

Mbps download speed

R799 /month

100

Mbps download speed

R999 /month

200

Mbps download speed

R1099 /month

300

Mbps download speed

R1199 /month

500

Mbps download speed

MetroFibre plans

R499 /month

Mbps download speed

R659 /month

Mbps download speed

R749 /month

Mbps download speed

R799 /month

150

Mbps download speed

R849 /month

250

Mbps download speed

R1069 /month

500

Mbps download speed

R1199 /month

1000

Mbps download speed

Frogfoot plans

R629 /month

Mbps download speed

R749 /month

120

Mbps download speed

R849 /month

240

Mbps download speed

R1049 /month

400

Mbps download speed

R1299 /month

1000

Mbps download speed

Octotel plans

R629 /month

Mbps download speed

R829 /month

100

Mbps download speed

R899 /month

150

Mbps download speed

R1049 /month

300

Mbps download speed

R1099 /month

500

Mbps download speed

R1349 /month

1000

Mbps download speed

Free router
Free installation
Unshaped & unthrottled
I'm interested

FAQs

I want to order a Vodacom Fibre service, what should I do?

To place an order for Vodacom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:

Completing a coverage check on our website
Message us on WhatsApp on 082 622 3509
Filling out a call-back request form
Call our Customer Care line on 082 1904

What is the installation process?

Once you've completed your application, your order is processed and added to the network build plan.
The fibre network is then rolled out in your area according to the build schedule.
The installation partner will contact you for an appointment to survey your home and plan the installation.
Once the installation plan is agreed upon, a separate appointment will be made with you for the installation partner to install the Vodacom Fibre service and required equipment at your home.

Can I take my Vodacom Fibre Broadband service with me if I relocate?

Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to.

If our Vodacom team can provide Internet services at your new location, you'll be offered a service similar to the service you had at your previous location. However, you will incur additional costs relating to the provisioning of the service at the new location.

Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).

View all FAQs

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AVBOB fibre page

Read more about AVBOB fibre page

CBU

STAY CONNECTED WITH

Vodacom Fibre

With our selection of incredible uncapped fibre deals, you'll find the perfect plan to suit your needs and budget.

Vumatel plans

R649 /month

Mbps download speed

R799 /month

100

Mbps download speed

R999 /month

200

Mbps download speed

R1099 /month

500

Mbps download speed

R1999 /month

1000

Mbps download speed

Openserve plans

R649 /month

Mbps download speed

R799 /month

100

Mbps download speed

R999 /month

200

Mbps download speed

R1099 /month

300

Mbps download speed

R1199 /month

500

Mbps download speed

MetroFibre plans

R499 /month

Mbps download speed

R659 /month

Mbps download speed

R749 /month

Mbps download speed

R799 /month

150

Mbps download speed

R849 /month

250

Mbps download speed

R1069 /month

500

Mbps download speed

R1199 /month

1000

Mbps download speed

Frogfoot plans

R629 /month

Mbps download speed

R749 /month

120

Mbps download speed

R849 /month

240

Mbps download speed

R1049 /month

400

Mbps download speed

R1299 /month

1000

Mbps download speed

Octotel plans

R629 /month

Mbps download speed

R829 /month

100

Mbps download speed

R899 /month

150

Mbps download speed

R1049 /month

300

Mbps download speed

R1099 /month

500

Mbps download speed

R1349 /month

1000

Mbps download speed

Free router
Free installation
Unshaped & unthrottled
I'm interested

FAQs

I want to order a Vodacom Fibre service, what should I do?

To place an order for Vodacom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:

Completing a coverage check on our website
Message us on WhatsApp on 082 622 3509
Filling out a call-back request form
Call our Customer Care line on 082 1904

What is the installation process?

Once you've completed your application, your order is processed and added to the network build plan.
The fibre network is then rolled out in your area according to the build schedule.
The installation partner will contact you for an appointment to survey your home and plan the installation.
Once the installation plan is agreed upon, a separate appointment will be made with you for the installation partner to install the Vodacom Fibre service and required equipment at your home.

Can I take my Vodacom Fibre Broadband service with me if I relocate?

Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to.

View all FAQs

Weight

Vodacom Event Experiences Competition Terms And Conditions

Read more about Vodacom Event Experiences Competition Terms And Conditions

CBU

Vodacom Event Experiences Competition

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom Event Experience(s), (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.

These are the Standard Competition Terms and Conditions and comprise Part A (which contains the Competition-specific information) and Part B (which contains general terms and conditions that apply to all competitions). In the event of any conflict, the terms and conditions of Part B prevail.

By entering and/or participating in this Competition, entrants/participants opt into, agree, and consent to be bound by the Terms and Conditions (comprising Part A and Part B) stated below.

Part A: Competition-Specific Terms and Conditions

Competition Duration

The Competition period/duration is from:
- Start date: 09h00, Tuesday 1 July 2025
- End date: 23h59, Tuesday 30 June 2026.
Prize Draws are specific Event date-related and will be done before the relevant Event for each Competition 2025/26 or as communicated via social media platforms.

Competition Prize/s

The Competition Prize comprises of is: 1 (one) access to attend the specified Event (unless communicated differently by Vodacom to the winner) as specified on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms
- Total number of Prizes: The total number to be determined per competition; the Total number of prize winners may vary based on Vodacom’s discretion.
- Value of the Prize(s) (per Prize): a maximum value R 10 000 (ten thousand Rand) per person (not transferable and not exchangeable or refundable).
- The Prize inclusions will be communicated to the winner(s) by Vodacom based on the nature of the event.
- The Prize includes any and all travel to attend the Event such as flights, accommodation and ground transport as specified on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms, as well as determined by Vodacom.

Eligibility

The Competition is open to Vodacom Red customers (at a postpaid package price point, i.e. entry can only occur after more than one billing cycle as a Red customer), who have been Vodacom customers for an uninterrupted period of 24 (twenty-four) months or longer and who entered via Vodacom and/or other third-party social media and digital platforms, who completed the competition form, or other stipulated requirements for entry as specified for the Competition.
Eligible entries will be put into the draw and through the process of a randomiser (selected at random), the winner will be selected.
Participants are allowed to enter a Competition once per day during the Competition period or as specified in the relevant social media campaign posts.

Prize Delivery

The general provisions of Part B, in clauses 33 to 45 below, will apply.

Part B: General Competition Terms and Conditions

In addition to the Specific Competition Terms and Conditions outlined in Part A above, the following General Terms and Conditions apply to the Competition.

Duration

The duration of the Competition (as stipulated in Part A above) may be extended, curtailed or cancelled at the discretion of Vodacom.

Prize

Vodacom has the right to change the type and quantity of prize/s (described in Part A above) to determine the value of the Prize/s or to substitute it at their discretion.

Eligibility

Only entries received during the Competition period (as stipulated in clause 1 in Part A above) will be eligible entries.
The Competition is only open to natural persons. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded and not eligible to participate in the Competition.
The competition is open to South African Residents over the age of 18 who are in possession of a valid identity document.
Only entrants/participants who are using SIM cards that have been RICA (Regulation of Interception of Communications and Provision of Communication-Related Information Act) registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
Unless otherwise stipulated, employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates, and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
Entrants/participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid for the Competition duration, and provide a copy of such an identity document to Vodacom on request - failing which eligibility to win is forfeited.
Entrants/participants are only eligible if they have not won a Vodacom competition during 6 (six) months preceding this Competition. The 6 (six) months calculation will start from the date that Vodacom fulfilled the Prize in the preceding Competition.
In the event that the user of the mobile phone (i.e., the entrant/participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the Prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
Vodacom customers who are not in good standing with Vodacom, or are involved in any legal process with Vodacom, or are in arrears with their accounts are not eligible for this Competition.

Valid Entry

A Valid Entry must comply with the Competition requirements as stated or described, including as above or on the platforms (social media or other – as selected by Vodacom in its discretion), and which competition requirements may include prompts or instructions for participating in the Competition, (e.g., voting for something, selecting or identifying something or other stated requirement), and/or by completing any required entry forms.
Qualifying entrants/participants must complete all the required information on the Competition entry form or platform, which can be found via Vodacom’s social media platforms during the period of this Competition.
Responses directly or via direct messages on any social media platform will not be considered valid entries.
Only correct answers or a correct sequence of answers will be accepted and eligible to be selected as a winner at Vodacom’s discretion.
Unless otherwise stipulated in or required by the entry requirements, there are no additional charges for participating in the Competition. In respect of online entries, standard data costs may apply to uploading a valid entry online, as may be applicable. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage and are subject to the applicable Terms and Conditions of that service.
Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or claiming any prizes.
Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
Vodacom (or its Agent) retains the right to determine, at its sole discretion, if entrants/participants meet the stipulated eligibility criteria, criteria for a valid entry, competition requirements, and may be eligible to win a prize based on the Competition requirements.
Vodacom (or its Agent) is entitled to, in its sole discretion, disqualify any entrant/participant from the Competition for any reason and will not be obliged to notify entrants/participants of such disqualification.

Prize Draw and/or winner selection

The winners of the Prize will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions, and will be selected at Vodacom’s discretion.
The verified winners will be notified within (2) two days after he/she has been selected and verified as a winner / within one (1) hour after being selected and verified as a winner.
The decision of the judges (who draw the prizes or decide the winners, as appointed by Vodacom at its sole discretion) on any aspect of the Competition, including the award or allocation of the Prizes, will be final and binding and no correspondence will be entered into.

Winner Validation

All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.
Vodacom will share personal details of the respective winners, such as name and contact number, with a Vodacom-approved third-party agency, Openfield Marketing, who will notify the respective winners that they have won in the Competition, and by participating in the Competition, entrants/participants agree to and accept such disclosure as is necessary to effect Prize fulfilment.
Vodacom and Openfield Marketing will use reasonable efforts to contact the winners via direct messaging on their social media profile, email, or telephonically as may be applicable on the contact details provided by the entrants/participants to participate in the Competition.
Vodacom and Openfield Marketing shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners.
Should an entrant/participant not be available, or should Vodacom or its Agent be unable to reach that participant for any reason whatsoever, on the contact details provided during the timeframe stipulated above or of the Participant rejects, forfeit, or decline acceptance of the Prize, that person’s right to the Prize will be deemed to have been waived and forfeited. Vodacom reserves the right at is sole discretion to then award the Prize to the next randomly drawn entrant/participant.
The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants/participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying entrant.
Notwithstanding the fact that the Prizes vest in the winners immediately upon the determination of the results, in the event that the required information, documentation or verification from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
The winners’ name and location may be displayed on www.vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent.
Vodacom shall request the winner’s/winners (as may be applicable) consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as the winner. The winner may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

The following general conditions apply to the delivery of Prizes.
Vodacom and/or its Agent will determine the mode of Prize delivery at its discretion.
If the method of Prize delivery is identified in Part A above, the clause applicable to that method of delivery as detailed more fully below will apply:
In the event of a Prize requiring physical delivery - delivery will take place via courier at dates, times and places arranged between Openfield and the winner(s). The winner must provide a correct address for delivery. Delivery may only be possible during weekdays (Monday – Friday) between 09h00 – 17h00, and not on Saturdays, Sundays, and public holidays. If the winner is not home for courier or delivery, or the address cannot be found, the winner will be offered one more opportunity to provide an accessible address for delivery and to be available for such delivery; if delivery is still not possible or Vodacom’s Agent is unable for any reason whatsoever not to effect delivery, the Prize will be forfeited.
In the event of a Prize requiring physical collection – Vodacom or Openfield Marketing will communicate the address and location where and hours when the Prize can be collected by the winner(s). Neither Vodacom nor Openfield shall be held liable should the winner(s) be unable to collect the Prize. Prize/s must be collected by the winner/s within 10 (ten) working/business days from the announcement and notification of the winners, failing which the Prize will be forfeited.
In the event that a Prize can be sent electronically via email, a valid email address must be provided by the winner. If Vodacom or Openfield has sent the email containing the electronic Prize to the email address provided, delivery thereof will be deemed to have taken place. Neither Vodacom nor Openfield will be held liable if delivery to such an email address fails or if the winner is unable to retrieve the email or Prize as sent to such email.
In the event of data and/or airtime Prizes, all data Prizes will be allocated to the winners within seven (7) working days after the competition days after the competition winner(s) have been confirmed and the winner(s) details have been confirmed, including the Vodacom MSISDN (cell phone number) that the data and/or airtime must be transferred to.
In the event of a cash Prize, the cash Prize will be transferred via EFT (electronic funds transfer) to the winner within seven (7) working days after the competition winner(s) have been confirmed and the winner(s) banking details confirmed by receiving proof of banking details and identification to the satisfaction of Vodacom or its Agents in their sole discretion.
In the event of a Prize being an award on the VodaPay App, the winner must download the App and register on the App. Vodacom can only transfer money into the VodaPay wallet if the the winner has downloaded the App and registered on it. The cash Prize will be transferred into the winner’s VodaPay wallet within seven (7) working days after confirmation by the winner of their VodaPay details. Should the winner fail to meet the criteria for a period of ten (10) working days, the Prize will be forfeited.
Should Vodacom or Openfield not be able to fulfil their obligation in delivering the Prize(s) to the winner(s), for whatsoever reason, including due to lack of accurate information provided by the winner(s) or the winner(s) inability to receive the Prize, the Prize will be forfeited – which will be determined at Vodacom’s or its Agent’s sole discretion.
In order to effect arrangements required for the Prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, and contact number, with a Vodacom-approved third agency, Openfield Marketing, for distribution of the Prize items, and by participating in the Competition, entrants/participants agree to such disclosure as is necessary to effect Prize fulfilment.
If a winner cannot accept a Prize for any reason whatsoever, or if Vodacom or Openfield are unable to deliver the Prize for whatsoever reason (including the reasons mentioned above), the Prize will be awarded to the next selected eligible entrant.
All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof, and all of Vodacom’s obligations regarding the Competition and Prizes shall terminate.

Prizes are not transferable and right of admission is reserved

No Prize is transferable or exchangeable and may not be redeemed by, transferred, or given to another person.
No Prize can be redeemed for cash and may not be sold.
Vodacom will not transfer, allocate, or assign a Prize to someone else if requested by the winner.
Where a Prize is for an event(s) and / or experience(s):
- It is restricted to the winner(s) of the Prize only. No additional guests will be allowed to enter or have access to the event(s) and/or experience(s);
- Right of Admission to the event(s) and experience(s) is reserved by Vodacom, its Agents or Partners in respect of the event or experience;
- Vodacom (including its Agents or Partners in respect of the event or experience) reserves the right to have a winner (and their partner and/or guest) removed from an event at any time should the behaviour or language of such winner or guest, at the discretion of Vodacom (its Agents or Partners in respect of the event or experience), be considered to constitute harassment or be inappropriate, including behaviour or language that is discriminatory or hateful on grounds such as race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language and birth; and
- Vodacom (including its Agents or Partners in respect of the event or experience) reserves the right to remove any winners (and their partner and/or guest) from an event at any time should their behaviour be considered to be dangerous to themselves or any other person or contravening any applicable health and safety requirements.

Undertakings, limitation of liability and indemnification

Event(s) and/or experience(s), to which the Competition Prize relates, may be hosted by third parties (for example, at sports stadia, theatres, convention or other centres owned by other entities). Winner(s) agree to comply with the rules and regulations applicable to events held at such premises upon entry, and as may be stipulated by the owners of such premises.
Entry to any events, experiences, and venues in respect of which Vodacom may give away prizes as part of competitions on its platforms, are bound and regulated by specific event or venue-related rules and regulations, which may be determined by event or venue owners or relevant governing bodies. By participating in this competition, Competition Participants:
- acknowledge and agree that they are bound by such event, experience, or venue rules upon entry to such premises, event or experience;
- undertake to adhere to and comply with any and all reasonable event, experience, or venue rules and/or regulations; and
- indemnify Vodacom, its agents, or employees from any liability associated with Competition participants/winners failure to adhere to such rules and regulations and any damages that occur as a result.
Vodacom, its associated companies, partners, agents, contractors, sponsors, and personnel involved in or associated with the Competition, or a related event or experience shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition, from claiming the Prize, or attending an event or experience forming part of the Prize.
Vodacom (including its Agents or Partners in respect of the event or experience) is not liable for any technical failures affecting participation and/or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
Vodacom (including its Agents or Partners in respect of the event or experience) cannot and will not be held liable should it be impossible for it to deliver the Prize or to fully perform, execute or fulfil the Prize. Should the Prize be linked to a specific fixture, match, event or experience, and should that specific fixture, match, event, or experience be cancelled, interrupted, postponed, or otherwise affected by events or factors outside of Vodacom’s control or at Vodacom’s discretion, Vodacom cannot be held liable for the fulfilment of the Prize or be required to provide an equivalent or replacement Prize.
Vodacom, its directors, employees, agents and distributors are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

Personal information and permission to receive marketing and promotional information

User data collected via the Competition will not be used for any other purpose than for the execution of the Competition and/or for the sharing of related marketing and promotional information.
User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
By entering this Competition, entrants/participants give Vodacom permission to send them marketing or promotional information about Vodacom products, services and other Competitions, and consent to their name, contact number, and/or email address being shared with official Partner/s in the campaign to which the Competition relates, for marketing or promotional purposes.
The entrant(s) will be given the option to opt out of receiving marketing or promotional information via the platform from which they receive such information.

General

Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrant/participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding, and no correspondence will be entered into.
Vodacom may, at its discretion, refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
If Vodacom is required to alter or cancel any aspect of the Competition or to terminate it by law, as a result of changes in legislation, or for any reason whatsoever, it has the right to terminate the Competition, with immediate effect and without notice. In such event, all entrants/participants waive any rights they may have against Vodacom and its associated companies, agents, contractors, official Partners and/or sponsors.
All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions

Page Description

Vodacom Event Experience(s), (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.

Page Title

Vodacom Event Experiences - Competition | Vodacom

Keywords

Vodacom Event Experiences, Vodacom Event, Experiences

Weight

Page Category

Promotions

Terms and Conditions

Page URL

/vodacom/terms/competition/vodacom-event-experiences

Vodacom Golf Day Experiences Competition Terms and Conditions

Read more about Vodacom Golf Day Experiences Competition Terms and Conditions

CBU

Vodacom Golf Day Experiences Competition

Terms and Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom Golf Day Experience(s) (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.

By entering and/or participating in this Competition, entrants/participants opt into, agree, and consent to be bound by the Terms and Conditions (comprising Part A and Part B) stated below.

Part A: Competition-Specific Terms and Conditions

Competition Duration

The Competition period/duration is from:
- Start date: 09h00, Tuesday 1 July 2025
- End date: 23h59, Tuesday 30 June 2026.
Prize Draws are specific golf day and date related and will be done before the relevant match for each Competition or as communicated via social media platforms.

Competition Prize/s

The Competition Prize comprises of is: 1 (one) playing spot in the specified golf day as specified on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms
- Total number of Prizes: The total number to be determined per competition; and the Total number of prize winners may vary based on Vodacom’s discretion.
- Value of the Prize(s) (per Prize): a maximum value R 3000 (three thousand Rand) per person (not transferable and not exchangeable or refundable).
- The Prize includes a Golf round at the specified golf course, any gifts as provided either by Vodacom or the organisers of the event, any food and beverage as provided either by Vodacom or the organisers of the event at the discretion of Vodacom or the organisers.
- The Prize excludes any and all travel to attend the event/golf day and any other costs which may be incurred by the winner to attend the event that falls outside elements provided as part of the prize.

Eligibility

The Competition is open to Vodacom Red customers (at a postpaid package price point, i.e. entry can only occur after more than one billing cycle as a Red customer), who have been Vodacom customers for an uninterrupted period of 24 (twenty-four) months or longer and who entered via Vodacom and/or other third-party social media and digital platforms, who completed the competition form, or other stipulated requirements for entry as specified for the Competition.
Eligible entries will be put into the draw and through the process of a randomiser (selected at random), the winner will be selected.
Participants are allowed to enter a Competition once per day during the Competition period or as specified in the relevant social media campaign posts.

Prize Delivery

The general provisions of Part B, in clauses 33 to 45 below, will apply.

Part B: General Competition Terms and Conditions

In addition to the Specific Competition Terms and Conditions outlined in Part A above, the following General Terms and Conditions apply to the Competition.

Duration

The duration of the Competition (as stipulated in Part A above) may be extended, curtailed or cancelled at the discretion of Vodacom.

Prize

Vodacom has the right to change the type and quantity of prize/s (described in Part A above) to determine the value of the Prize/s or to substitute it at their discretion.

Eligibility

Only entries received during the Competition period (as stipulated in clause 1 in Part A above) will be eligible entries.
The Competition is only open to natural persons. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded and not eligible to participate in the Competition.
The competition is open to South African Residents over the age of 18 who are in possession of a valid identity document.
Only entrants/participants who are using SIM cards that have been RICA (Regulation of Interception of Communications and Provision of Communication-Related Information Act) registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible for complying with South African law by RICA registering their SIM cards.
Unless otherwise stipulated, employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates, and any person directly involved with the sponsoring, devising, production, management, or marketing of this Competition are not eligible to participate in this Competition.
Entrants/participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid for the Competition duration, and provide a copy of such an identity document to Vodacom on request - failing which eligibility to win is forfeited.
Entrants/participants are only eligible if they have not won a Vodacom competition during 6 (six) months preceding this Competition. The 6 (six) months calculation will start from the date that Vodacom fulfilled the Prize in the preceding Competition.
In the event that the user of the mobile phone (i.e., the entrant/participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the Prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
Vodacom customers who are not in good standing with Vodacom, or are involved in any legal process with Vodacom, or are in arrears with their accounts are not eligible for this Competition.

Valid Entry

A Valid Entry must comply with the Competition requirements as stated or described, including as above or on the platforms (social media or other – as selected by Vodacom in its discretion), and which competition requirements may include prompts or instructions for participating in the Competition, (e.g., voting for something, selecting or identifying something or other stated requirement), and/or by completing any required entry forms.
Qualifying entrants/participants must complete all the required information on the Competition entry form or platform, which can be found via Vodacom’s social media platforms during the period of this Competition.
Responses directly or via direct messages on any social media platform will not be considered valid entries.
Only correct answers or a correct sequence of answers will be accepted and eligible to be selected as a winner at Vodacom’s discretion.
Unless otherwise stipulated in or required by the entry requirements, there are no additional charges for participating in the Competition. In respect of online entries, standard data costs may apply to uploading a valid entry online, as may be applicable. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage and are subject to the applicable Terms and Conditions of that service.
Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or claiming any prizes.
Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.
Vodacom (or its Agent) retains the right to determine, at its sole discretion, if entrants/participants meet the stipulated eligibility criteria, criteria for a valid entry, competition requirements, and may be eligible to win a prize based on the Competition requirements.
Vodacom (or its Agent) is entitled to, in its sole discretion, disqualify any entrant/participant from the Competition for any reason and will not be obliged to notify entrants/participants of such disqualification.

Prize Draw and/or winner selection

The winners of the Prize will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions, and will be selected at Vodacom’s discretion.
The verified winners will be notified within (2) two days after he/she has been selected and verified as a winner or within one (1) hour after being selected and verified as a winner.
The decision of the judges (who draw the prizes or decide the winners, as appointed by Vodacom at its sole discretion) on any aspect of the Competition, including the award or allocation of the Prizes, will be final and binding and no correspondence will be entered into.

Winner Validation

All the information provided or related to this Competition shall be managed, captured, and approved by Vodacom.
Vodacom will share personal details of the respective winners, such as name and contact number, with a Vodacom-approved third-party agency, Openfield Marketing, who will notify the respective winners that they have won in the Competition, and by participating in the Competition, entrants/participants agree to and accept such disclosure as is necessary to effect Prize fulfilment.
Vodacom and Openfield Marketing will use reasonable efforts to contact the winners via direct messaging on their social media profile, email, or telephonically as may be applicable on the contact details provided by the entrants/participants to participate in the Competition.
Vodacom and Openfield Marketing shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners.
Should an entrant/participant not be available, or should Vodacom or its Agent be unable to reach that participant for any reason whatsoever, on the contact details provided during the timeframe stipulated above or of the Participant rejects, forfeit, or decline acceptance of the Prize, that person’s right to the Prize will be deemed to have been waived and forfeited. Vodacom reserves the right at is sole discretion to then award the Prize to the next randomly drawn entrant/participant.
The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants/participants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying entrant.
Notwithstanding the fact that the Prizes vest in the winners immediately upon the determination of the results, in the event that the required information, documentation or verification from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
The winners’ name and location may be displayed on www.vodacom.co.za/competition_winners after a period of 2 (two) working days subsequent.
Vodacom shall request the winner’s/winners (as may be applicable) consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as the winner. The winner may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

The following general conditions apply to the delivery of Prizes.
Vodacom and/or its Agent will determine the mode of Prize delivery at its discretion.
If the method of Prize delivery is identified in Part A above, the clause applicable to that method of delivery as detailed more fully below will apply:
In the event of a Prize requiring physical delivery - delivery will take place via courier at dates, times and places arranged between Openfield and the winner(s). The winner must provide a correct address for delivery. Delivery may only be possible during weekdays (Monday – Friday) between 09h00 – 17h00, and not on Saturdays, Sundays, and public holidays. If the winner is not home for courier or delivery, or the address cannot be found, the winner will be offered one more opportunity to provide an accessible address for delivery and to be available for such delivery; if delivery is still not possible or Vodacom’s Agent is unable for any reason whatsoever not to effect delivery, the Prize will be forfeited.
In the event of a Prize requiring physical collection – Vodacom or Openfield Marketing will communicate the address and location where and hours when the Prize can be collected by the winner(s). Neither Vodacom nor Openfield shall be held liable should the winner(s) be unable to collect the Prize. Prize/s must be collected by the winner/s within 10 (ten) working/business days from the announcement and notification of the winners, failing which the Prize will be forfeited.
In the event that a Prize can be sent electronically via email, a valid email address must be provided by the winner. If Vodacom or Openfield has sent the email containing the electronic Prize to the email address provided, delivery thereof will be deemed to have taken place. Neither Vodacom nor Openfield will be held liable if delivery to such an email address fails or if the winner is unable to retrieve the email or Prize as sent to such email.
In the event of data and/or airtime Prizes, all data Prizes will be allocated to the winners within seven (7) working days after the competition days after the competition winner(s) have been confirmed and the winner(s) details have been confirmed, including the Vodacom MSISDN (cell phone number) that the data and/or airtime must be transferred to.
In the event of a cash Prize, the cash Prize will be transferred via EFT (electronic funds transfer) to the winner within seven (7) working days after the competition winner(s) have been confirmed and the winner(s) banking details confirmed by receiving proof of banking details and identification to the satisfaction of Vodacom or its Agents in their sole discretion.
In the event of a Prize being an award on the VodaPay App, the winner must download the App and register on the App. Vodacom can only transfer money into the VodaPay wallet if the the winner has downloaded the App and registered on it. The cash Prize will be transferred into the winner’s VodaPay wallet within seven (7) working days after confirmation by the winner of their VodaPay details. Should the winner fail to meet the criteria for a period of ten (10) working days, the Prize will be forfeited.
Should Vodacom or Openfield not be able to fulfil their obligation in delivering the Prize(s) to the winner(s), for whatsoever reason, including due to lack of accurate information provided by the winner(s) or the winner(s) inability to receive the Prize, the Prize will be forfeited – which will be determined at Vodacom’s or its Agent’s sole discretion.
In order to effect arrangements required for the Prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, and contact number, with a Vodacom-approved third agency, Openfield Marketing, for distribution of the Prize items, and by participating in the Competition, entrants/participants agree to such disclosure as is necessary to effect Prize fulfilment.
If a winner cannot accept a Prize for any reason whatsoever, or if Vodacom or Openfield are unable to deliver the Prize for whatsoever reason (including the reasons mentioned above), the Prize will be awarded to the next selected eligible entrant.
All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof, and all of Vodacom’s obligations regarding the Competition and Prizes shall terminate.

Prizes are not transferable and right of admission is reserved

No Prize is transferable or exchangeable and may not be redeemed by, transferred, or given to another person.
No Prize can be redeemed for cash and may not be sold.
Vodacom will not transfer, allocate, or assign a Prize to someone else if requested by the winner.
Where a Prize is for an event(s) and / or experience(s):
- It is restricted to the winner(s) of the Prize only. No additional guests will be allowed to enter or have access to the event(s) and / or experience(s);
- Right of Admission to the event(s) and experience(s) is reserved by Vodacom, its Agent’s or Partners in respect of the event or experience;
- Vodacom (including its Agent’s or Partners in respect of the event or experience) reserves the right to have a winner (and their partner and / or guest) removed from an event at any time should the behaviour or language of such winner or guest, at the discretion of Vodacom (its Agent’s or Partners in respect of the event or experience), be considered to constitute harassment or be inappropriate, including behaviour or language that is discriminatory or hateful on grounds such as race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language and birth; and
- Vodacom (including its Agent’s or Partners in respect of the event or experience) reserves the right to remove any winners (and their partner and / or guest) from an event at any time should their behaviour be considered to be dangerous to themselves or any other person or contravening any applicable health and safety requirements.

Undertakings, limitation of liability and indemnification

Event(s) and/or experience(s), to which the Competition Prize relates, may be hosted by third parties (for example, at sport stadia, theatres, convention or other centres owned by other entities). Winner(s) agree to comply with the rules and regulations applicable to events held at such premises upon entry, and as may be stipulated by the owners of such premises.
Entry to any events, experiences, and venues in respect of which Vodacom may give away prizes as part of competitions on its platforms, are bound and regulated by specific event or venue-related rules and regulations, which may be determined by event or venue owners or relevant governing bodies. By participating in this competition, Competition Participants:
- acknowledge and agree that they are bound by such event, experience, or venue rules upon entry to such premises, event or experience;
- undertake to adhere to and comply with any and all reasonable event, experience, or venue rules and/or regulations; and
- indemnify Vodacom, its agents, or employees from any liability associated with Competition participants/winners failure to adhere to such rules and regulations and any damages that occur as a result.
Vodacom, its associated companies, partners, agents, contractors, sponsors, and personnel involved in or associated with the Competition, or a related event or experience shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition, from claiming the Prize, or attending an event or experience forming part of the Prize.
Vodacom (including its Agent’s or Partners in respect of the event or experience) is not liable for any technical failures affecting participation and/or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
Vodacom (including its Agent’s or Partners in respect of the event or experience) cannot and will not be held liable should it be impossible for it to deliver the Prize or to fully perform, execute or fulfil the Prize. Should the Prize be linked to a specific fixture, match, event or experience, and should that specific fixture, match, event, or experience be cancelled, interrupted, postponed, or otherwise affected by events or factors outside of Vodacom’s control or at Vodacom’s discretion, Vodacom cannot be held liable for the fulfilment of the Prize or be required to provide an equivalent or replacement Prize.
Vodacom, its directors, employees, agents and distributors are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.

Personal information and permission to receive marketing and promotional information

User data collected via the Competition will not be used for any other purpose than for the execution of the Competition and/or for the sharing of related marketing and promotional information.
User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
By entering this Competition, entrants/participants give Vodacom permission to send them marketing or promotional information about Vodacom products, services and other Competitions, and consent to their name, contact number, and/or email address being shared with official Partner/s in the campaign to which the Competition relates, for marketing or promotional purposes.
The entrant(s) will be given the option to opt out of receiving marketing or promotional information via the platform from which they receive such information.

General

Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the entrant/participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding, and no correspondence will be entered into.
Vodacom may, at its discretion, refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
If Vodacom is required to alter or cancel any aspect of the Competition or to terminate it by law, as a result of changes in legislation, or for any reason whatsoever, it has the right to terminate the Competition, with immediate effect and without notice. In such event, all entrants/participants waive any rights they may have against Vodacom and its associated companies, agents, contractors, official Partners and/or sponsors.
All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
The Competition is also subject to and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site, respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions

Page Description

Vodacom Golf Day Experience(s) (the “Competition/s” as relevant), on Vodacom’s official social media and digital platforms and any third-party partner social media and digital platforms.

Page Title

Vodacom Golf Day Experiences - Competition | Vodacom

Keywords

Golf Day Experiences, Golf Day, Experiences

Weight

Page Category

Promotions

Terms and Conditions

Page URL

/vodacom/terms/competition/golf-day-experiences

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Dr Tumi – Privacy Supplement

Read more about Dr Tumi – Privacy Supplement

CBU

Privacy Supplement

Both Vodacom (Pty) Ltd ("Vodacom") and OnMobile Global SA (Pty) Ltd ("OnMobile") are committed to ensuring the privacy and protection of your personal information. To demonstrate their commitment, VODACOM and OnMobile have created this privacy supplement to communicate their intent to provide effective processes for the appropriate handling of such personal information and to comply with applicable legislation that governs the authentication, protection and disclosure of personal information.

This privacy supplement explains how VODACOM and OnMobile processes your personal information for the Dr Tumi Celebrity Connect subscription service hosted on https://drtumi.celebrityconnect.co.za (the "Service"). Importantly, it is designed to provide additional contextual information to that already provided by VODACOM and OnMobile in their respective privacy notices/policies. For more information on the VODACOM privacy notice please click here. For more information on the OnMobile privacy policy please click here.

This privacy supplement explains the information that is collected via the Service and how it will be used by both VODACOM and OnMobile.
By subscribing to the Service, you hereby acknowledge the processing activities outlined both herein and within the respective privacy policies / notices mentioned above.

Responsible Parties

VODACOM and OnMobile are joint responsible parties in terms of the Protection of Personal Information Act 4 of 2013 ("POPIA").

Personal information we collect about you

Information we collect about you

VODACOM and OnMobile will collect and process personal information when you subscribe to the Service. In this regard and notwithstanding the rest of this privacy supplement, Vodacom will process your MSISDN in order for your subscription to be added to your bill issued by Vodacom.
We may also collect anonymous analytics information on how potential customers use the Service in order to improve the Service and troubleshoot. We use a variety of analytics methods including what is commonly referred to as "Big data analytics". Big data analytics are mathematically driven analysis techniques on large and varied data sets (that is why it is "big" data) to uncover hidden patterns and hitherto unrevealed trends.
We use our analytics to, for example:
- Conduct market research and to carry out research and statistical analysis, including to monitor how customers use our networks, products and services; and
- Frame our marketing campaigns and determine how we might personalise those.

How we use your personal information

VODACOM and OnMobile processes and discloses your personal information for specific and limited purposes. These include:

Processing MSISDN / account details to facilitate the subscription to the Service.
Processing of personal information to assess and handle any customer queries, to develop and improve our products, services, communication methods and the functionality of the Service.
Once registered on the Service, we may contact you to keep you informed about new and existing products and services, competitions, prize draws and other promotions and we may use your personal information to run those competitions, prize draw, events and promotions, only to the extent that you have not, at any stage, objected to receiving such marketing communications. We will provide you with an opportunity to Opt-Out of any further direct marketing activities at each instance you are contacted.
If you have given your permission, we will also contact you to let you know about products and services of Vodacom Group companies including Vodacom, Vodacom Insurance Company Limited and Vodacom Life Assurance Company Limited products and services and those of other companies which we think may interest you.

Where applicable, VODACOM and / or OnMobile will share information about you with:

VODACOM and/or OnMobile may also transfer and disclose your personal information to third parties who may process information on our behalf:

To comply with a legal obligation;
When we believe in good faith that applicable law requires it;
At the request of governmental authorities conducting an investigation;
To verify or enforce our Service Terms and Conditions or other applicable policies;
To detect and protect against fraud, or any technical or security vulnerabilities;
To respond to an emergency; or otherwise;
To protect the rights, property, safety, or security of third parties, VODACOM and OnMobile; and
To potentially offer you alternative and / or additional products / services related to the Service.

When you use the Service, we, and some of our third-party service providers use cookies and similar tracking technologies (together "cookies") to learn how the Services are used and to improve both your experience and the functionality of the Services. Advertising platforms and analytical services such as Google and Facebook use cookies and IDs to deliver targeted ads and to provide Vodacom and its appointed service providers with analytical statistics.

You can change your cookie settings at any time, e.g., manage if and how cookies may be stored and erase cookies from your device. However, please note that the Services may not work as intended if you change your cookie settings.

For more information in this regard, kindly see our cookies policy here.

What about the security of your personal information?

VODACOM and OnMobile takes the security of your personal information very seriously. We takes every effort to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Our measures include implementing technology, policies and processes aimed at protecting the confidentiality, integrity and availability of your personal information. We will update and refine these measures on an ongoing basis.
Access to your personal information is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third parties.

How long we keep your personal information for?

We may not retain your personal information any longer than is necessary for achieving the purpose for which your personal information was collected or subsequently processed. We will keep the personal information for a period which enables us to handle or respond to any complaints, queries or concerns relating to the Service, unless:

The retention of your personal information is required or authorised by law.
We reasonably require your personal information for lawful purpose related to our function or activities.
The retention of your personal information is required by a contract that we enter into with you.
You or competent person consent to the retention of personal information relating to a child.

VODACOM and OnMobile may also retain your personal information for the following reasons:

Your personal information may also be retained so that we can continue to improve your experience with us and to ensure that you potentially receive alternative and / or related products or services via the Service.
We will actively review the personal information we hold and delete it securely, or in some cases anonymise it when there is no longer a legal, business or consumer need for it to be retained.

Keeping your personal information secure

We have specialised security teams who constantly review, improve, and ensure the implementation of appropriate, reasonable technical and organisational measures to protect your personal information from unauthorised access, accidental loss, disclosure, or destruction. We are required in terms of POPIA to notify you and the Information Regulator, if any of your personal information has been compromised.

Communications over the internet (such as emails) aren't secure unless they've been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.

We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
We’ll never ask for your secure personal or account information by an unsolicited means of communication. You're responsible for keeping your personal and account information secure and not sharing it with others.

Our website and / or the Service may provide links to third-party websites or services. We cannot be responsible for the security and content of such third-party websites or services. You are therefore required to make sure you read that company's privacy and cookies policies before using or putting your personal information on their site or service.

The same applies to any third-party websites or content you connect to using our products and services.

You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.

Social plug-ins and social applications are operated by the social network themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you're familiar with these.

Your rights

At VODACOM and OnMobile, we are committed to processing personal information honestly, ethically, with integrity, and always consistent with applicable laws and our values. Below we set out details on how you can exercise your rights. Please note, under certain circumstances these rights may be limited if we still have lawful grounds to process your personal information. If you have a question or cannot find the answer, please contact the privacy team via the contact details provided above and /or in the respective privacy policy / notice mentioned above.

Rights related to automated decision-making

VODACOM and OnMobile may process your personal information using automated means. An automated decision is a decision that is made solely by automatic means, where no humans are involved in the decision-making process related to your personal information. Automated processing on the Service is conducted to ensure we provide our products and services in a responsible manner.

Right to correct personal information

If you become aware that any of the information we keep about you is incorrect or outdated, you can contact the privacy team at [email protected]

Right to access personal information

You have the right to request a record or description of personal information that we hold about you. This includes the right to request VODACOM or OnMobile to confirm, free of charge, whether or not it holds any personal information about you; as well as information about the categories of third parties who have, or have had, access to your personal information. To make this request please contact our privacy team at [email protected]

Right to object to use of personal information

You have the right, in certain circumstances, to object to VODACOM / OnMobile processing your personal information. In order for us to provide you with products and services, we are required to process your personal information which is necessary for the conclusion or performance of a contract and to give effect to you signing up to the Service and as such the provision of your personal information is mandatory.

Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails or SMS from us notifying you or being contacted with varying potential opportunities). If you no longer want to receive marketing messages from us, you can choose to opt out at any time.

How to lodge a complaint

If you want to contact us about any of your rights or should you believe that we have used your personal information contrary to applicable law, you undertake to first attempt to resolve any concerns with our Customer Services team at 082 135 or [email protected]. If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator at: The Information Regulator (South Africa)

JD House
27 Stiemens Street
Braamfontein
Johannesburg
2001

Email: [email protected]

Page Title

Dr Tumi Privacy Supplement

Keywords

Dr Tumi

Weight

Page Category

Terms and Conditions

Page URL

/vodacom/privacy-policy/dr-tumi

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