Combo Bundles Terms and Conditions

CBU

Combo Bundles

Terms and Conditions

  1. All prices include VAT
  2. The Combo bundles are for Prepaid and Hybrid customers who take out a new Vodacom price plan as of the 18 January 2023.

  

Bundles

Night Owl

WhatsApp

Minutes

Price (Incl Vat)

1 day

100MB

 

 

60

R15

1 day

 

 

1GB

60

R11

7 days

300MB

 

300MB

100

R29

7 days

500MB

 

1GB

200

R49

30 days

1GB

1GB

1GB

200

R79

30 days

2GB

2GB

2GB

500

R139
  1. These bundles are not available for Contract Customers
  2. If a customer migrates from Prepaid and Hybrid to Contract, they will forfeit the Combo Bundles
  3. All existing customers will not qualify for the newly created Combo bundles.
  4. Customer will access the Combo Bundles on App and by dialling *135# and accessing option 4 under the Buy menu.
  5. Voice minutes can be used for Vodacom to Vodacom calls only. Once the 60 voice minutes have been depleted, customers will be charged at their current price plan rate.
  6. No pro-ration is applied, the full allocation is always received, and the full charge is always applied
  7. The 1-day bundles are valid for a day from the date of activation, up to 23:59 of the same day.
  8. The 7 days bundles are valid for 7 days from the date of activation
  9. The 30 days bundles are valid 30 days from the date of activation
  10. Combo bundles do not apply to voice roaming
  11. Combo bundles do not apply to data roaming
  12. Upon transferring the combo bundles only, the Data portion will be transferrable. Please access the Data Transfer terms and conditions by clicking on this link Terms and Conditions - Data Transfer | Vodacom
  13. Customers can extend the validity of the data allocation of the Combo bundles by purchasing another once-off bundle of the same size and validity before the initial bundle has expired. Once the bundle is purchased, only the data portion of the Combo bundle will be extended. Voice minutes will not be extended.
  • The WhatsApp offers customers access to WhatsApp messaging App, send, and receive messages, videos, and audio files via WhatsApp
  • This service excludes voice calling and video calling
  • Upon depletion of your WhatsApp bundle, data will be consumed from any other available data bundle, if there is no data bundle available data will be depleted from the out-bundle rate as per the customers current plan or from the customers airtime if consented to be charged out bundle
  1. Night Owl data bundles can only be used between midnight 00:00 and 5:00am on any day of the week.
  2. These bundles will not be used for commercial purpose. Any use of these bundles outside of what is considered to reasonable for private, non-commercial use, and in instances through mechanism and means not intended for personal use or the anticipated purpose of the offer, will be considered abuse.
  3. Vodacom may vary or amend these terms and conditions and where such change is material, Vodacom will provide you with reasonable prior written notice before implementing such change.
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Combo Bundles Terms and Conditions
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Vodacom Coupon Terms and Conditions

CBU

Vodacom Coupon

General

  1. The following terms and conditions apply to the use and redemption of the Vodacom coupon on the Vodacom Fibre Customer care and Online

  2. The Vodacom coupon is a redeemable payment mechanism offered to Vodacom Fibre customers.

  3. The Vodacom coupon includes information such as the value of the coupon, coupon number and validity period.

  4. The Vodacom coupon terms and conditions as detailed herein are subject to change from time to time.

  5. Any change to the Vodacom coupon terms and conditions will be communicated to the customer upon thirty (30) days written notice or such other reasonable notice period as the circumstances require.

  6. Vodacom shall remain the main point of contact for all coupons. 

  7. Vodacom reserve a right to discontinue the sale of new coupons anytime.

Fibre specific terms and conditions, the additional service or device specific terms and conditions shall prevail.

Provision of Coupon

  1. The Vodacom coupon will only be available through specific business partners.

  2. The Vodacom coupons are available on a once-off and recurring basis. 

  3. The recurring coupon will be allocated on the customer's account on a monthly basis.

  4. The customer invoice will reflect the difference between the coupon value and the price of the Vodacom Fibre service for the month.

  5. The Vodacom coupon is available on a 1 (one) month, 3 (three) months, 12 (twelve) months, 24 (twenty four) months and 36 (thirty six) months period.

  6. The Vodacom coupon is valid for a period of 3 (three) years from the date of purchase.

Redemption of the Coupons

  1. The Vodacom coupon is redeemable only by purchasing a new Vodacom Fibre Broadband service, either with or without the value added services.

  2. The Vodacom coupon is only redeemable based on a new sales order of the Vodacom Fibre service.

  3. To redeem the value of the coupon, a valid coupon number must be entered as part of the Vodacom Fibre sale.

  4. The Vodacom Fibre coupon can be redeemed by calling Customer Care on 082 1904.

  5. The redemption of the coupon for a Vodacom Fibre service shall not result in a credit on the customer's account, even if the amount on the invoice is less than the amount of the coupon.

  6. If a customer has redeemed a coupon for a Vodacom Fibre service but later elects to cancel the Vodacom Fibre service the coupon will no longer be valid.

  7. Only one coupon can be redeemed per Vodacom Fibre sale therefore a customer cannot redeem multiple coupons for the same Vodacom Fibre service sale.

Cancellation and Expiry of the Coupons

  1. Once the duration of the coupon has expired, Vodacom will bill the customer for the full monthly subscription of the Vodacom Fibre services for the subsequent months.

  2. If the customer has redeemed the Vodacom coupon for a Vodacom Fibre sales order and the customer cancels the sales order prior to the installation of the Vodacom Fibre service then coupon will be restored as not redeemed and will be re-issued to the buyer of the coupon.

  3. Vodacom will not be liable for a replacement of the coupon number that are discontinued, cancelled or used due to fraud.

  4. Vodacom shall not be held liable for any form of damages suffered whatsoever due to the loss, unauthorised use or unauthorised distribution of a Vodacom Fibre coupon, after Vodacom has delivered the Vodacom Fibre coupon to the customer.

Transfer of the Coupon

  1. Vodacom coupon can only be transferred to a new customer on condition that the customer has the same address as the previous owner.

  2. A coupon cannot be transferred from one service to another.

  3. The Vodacom coupon cannot be exchanged for cash.

  4. The Vodacom coupon cannot be used to purchase other gifts or coupons.

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Vodacom Coupon Terms and Conditions
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Bold network claims disclaimers Terms and Conditions

CBU

Bold network claims disclaimers

On various marketing communication and customer touchpoints, we make confident use of bold claims about our network statistics and performance. To show that our claims are substantiated with real facts and figures, here's a list of claims and the independent research which supports them:

  1. The reference to Vodacom as "SA's Best Network" as rated by you in the Sunday Times Top Brands Awards 2018. 

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Bold network claims disclaimers Terms and Conditions
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Vodacom Travel Bundle App Terms and Conditions

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Vodacom Travel Data Bundle

Terms and Conditions

  1. The Vodacom Travel Data Bundle service is available to Vodacom Contract, Top-up and Prepaid customers with roaming activated.
  2. Customers must opt-in for the service. It is only required once - there is no need to opt-in for each day abroad or each time customers travel abroad.
  3. In order to qualify for the Vodacom Travel Data Bundle, you must ensure that you are roaming in a qualifying country that is listed as a Vodacom Travel Data Bundle country. Kindly go to vodacom.co.za/sl/traveldata for qualifying countries
  4. Prepaid and Top-up customers must ensure they have enough airtime when they roam to enable bundle allocation once they trigger usage in a travel data qualifying country.
  5. All networks in the qualifying countries will be included in the bundle allocation with the exclusion of Maritime services such as MALTA Maritime and OnAir Swiss Airline services and any other satellites such as planes, boats and remote areas. Standard roaming rates will apply.
  6. Customers with the basic roaming service already activated can opt-in to the Vodacom Travel Data Bundle offer via:
              o USSD *135*130# orThe VodaPay The VodaPay App (Buy – International roaming-Travel data bundle)
  7. Customers can opt-out Vodacom Travel Data Bundle offer via:
              o USSD *135*130# or The VodaPay App
  8. Upon activation of the service, the Vodacom Travel Data Bundle service will remain the customers default roaming plan when they travel in the qualifying countries until it is de-activated.
  9. The Travel Data Bundle fee will be charged when a customer triggers data usage and is roaming in a qualifying country.
  10. The Travel Bundle service is only triggered and allocated when the customer uses roaming data services. The bundle expires after 7 days. It will then require a new event to trigger a new bundle after the 7 day validity.
  11. Should a customer deplete their bundle allocation before the bundle expires, a new bundle of the same allocation will be auto-allocated. Kindly note that only one bundle can be auto-allocation per an hour.
  12. The data Out of bundle rates apply when the data bundle auto-allocation is depleted within an hour. A new bundle will be allocated the next hour only when an event is triggered.
  13. If a customer is on a session that continues over the expiry time, the next bundle will only allocate after he ends his session and triggers a new event. A bundle will not allocate during the session. If he is in-bundle the session will deduct from his current session.
  14. If the customer has triggered an event and used a Travel Bundle but opts out of the service before expiry, the new offering that has been activated will apply only from the next day.
  15. If the customer has triggered an event and used the Travel Bundle but changes the size before the bundle has expired, the new offering that has been activated will apply only from the next day.
  16. If the customer has triggered an event in qualifying country and moves to another qualifying country in the same day, the same bundle will be used.
  17. If a customer is not roaming on a participating Vodacom Travel Data Bundle country, the applicable Vodafone world rates will apply for all services.
  18. When the customer de-activates the Travel Data Bundle Service, they will not qualify for the bundle rates even if they are roaming in a Vodacom Travel Data Bundle country, Vodafone world rates will apply. 
  19. When a subscriber has opted for the Vodacom Travel Data Bundle and is roaming on an Africa Roaming network, the Vodacom Travel Data Bundle service will apply.
  20. While roaming on any participating Vodacom Travel Data Bundle country, calling Vodacom’s dedicated Customer Contact Centre (+2782135) will be free. It is not an event that will trigger the bundle fee.
  21. Customers may not have SMS roamer or Vodacom Travel Saver active simultaneously with the Travel data Bundle. They are allowed to move to SMS roamer or Vodacom Travel Saver when they opt out of the Travel data bundle service.
  22. Customers may have standard roaming and Vodacom Travel Data Bundle active simultaneously however the Vodacom Travel Data Bundle will apply when roaming in the Vodacom Travel Data Bundle qualifying footprint, Vodafone world rates apply when customer is not roaming in the Travel Bundle qualifying footprint.
  23. Vodacom Travel Data Bundle deductions exclude home tariff bundled minutes, tariff promotions. Public holidays and off-peak rates do not apply.
  24. The Vodacom Travel Data Bundle service is only available for personal use, non-commercial purposes.
  25. The unitization for the Vodacom Travel Data Bundle offer will remain the same as the existing Vodafone World unitization (10kB increments for data).
  26. All rates are VAT inclusive
  27. Vodacom reserves the right to amend these terms and conditions and where such amendment is material, Vodacom will provide the customer with reasonable prior written notice prior to implementing such change.
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Vodacom Travel bundle Terms and Conditions
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Uber Red Terms and Conditions

CBU

Uber Red Terms and Conditions

Migrate to a RED Package & Receive 3 * R100/6* R100 Uber Vouchers Over a 3/6 Month period

  • Vouchers will be issued via SMS.

  • Each R100 Voucher Code shall entitle Uber users who use the Voucher Code to a trip valued at R100 in cities in South Africa where the Uber app is available. 

  • The entire redeemable value of the Voucher Code must be used on the journey and any unused portion will be forfeited.  If the journey cost exceeds the total value (R100) of the Voucher Code then the remaining balance will be the sole financial responsibility of the Customer.

  • Each voucher will be valid for 30 days and the trip must be taken during the Term specified on the SMS with the voucher code.  

  • The Voucher will be issued once the Migration to a RED package has been processed. Which will be post 30 days from initial date of migration.   

  • The Voucher Code may be used only once by each Uber user. 

  • The Voucher Code is available for new and existing Uber users and cannot be combined with any other codes or promotions. 

  • The Voucher Code must be entered before requesting the trip.

  • The code cannot be transferred, duplicated or sold and has no cash value. 

  • Successful redemption of the code is subject to the availability of Uber partner-drivers at the time of requesting. 

  • Access to and use of the Uber application will be subject to the standard terms and conditions applicable to all riders who use the platform. 

Visit https://www.uber.com/en-ZA/legal/terms/za/ for Uber Legal Terms

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Uber Red Terms and Conditions
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