Contract Cover

VODASURE | CONTRACT COVER
Helping you stay connected

A hassle-free insurance cover that takes care of your Postpaid or Top Up contract expenses in the event of your death.

FROM R9.99 PER MONTH
How it works

You get: Postpaid or Top Up contract expenses paid, plus R5 000 to your beneficiary. 
Who we cover: Vodacom Contract or Top Up customers for just R9.99* per month

BENEFITS

What’s in it for you?

Cover in the event of your death

Any outstanding balance on your Vodacom Contract is settled by us, and an additional R5000 is paid to your beneficiary.

Convenient monthly payments

For your convenience, premiums are added to your monthly cellphone bill.

One affordable premium for all plans

You will only pay one premium of R9.99 regardless of the price plan that you're on.

Easy claims process

To process your claim, we require a certified death certificate and ID copy.

GET PEACE OF MIND

How to get VodaSure | Contract Cover

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icon-contract-cover-device
Buy a device online

You get Contract Cover 
with your new device

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In store

Visit your nearest 
Vodacom shop

contract-cover-123-process

How to submit a claim

  • 01
    Email claims department

    Your chosen beneficiary can email us at [email protected] to lodge a claim.

  • 02
    Send certified documentation

    Certified copy of death certificate and ID of the deceased.

  • 03
    180 days to submit

    Your beneficiary must submit the claim within a maximum of 180 days.

FAQs

Got questions? We’ve got the answers.

    Your cover starts immediately

    • If you choose to add insurance when upgrading / buying a new device instore, you get covered as soon as your purchase is complete and you will leave the store insured.
    • If you phone us on 082 1952 to activate the cover, your cover is activated as soon as the application is completed.
    • If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.

    In the event that you change your contract, your existing contract cover will be terminated and you will have to request that Contract Cover be added to your new contract.

    1. If you should die during the period of insurance, we will pay a lump sum benefit equal to all the subscription fees and device financing costs in respect of the outstanding term of your Vodacom contract. This benefit will be paid to Vodacom (Pty) Ltd in order to fulfil your contractual obligation to Vodacom (Pty) Ltd.
    2. An amount of R5 000 will also be paid  to your beneficiary or to your estate, if a beneficiary is not chosen to assist with any death related costs.
    3. The rights under this policy are limited to your Vodacom contract. This policy cannot be used to protect any person other than you.

    Read the Vodacom Life Assurance Company Limited Privacy Notice here and PAIA Manual here.

    Page Description
    Contract cover is Insurance that covers your phone contract, either Postpaid or Top Up. In the event of your death a lump sum benefit is paid to ensure that your outstanding contract costs are paid for.
    Page Title
    Contract Cover
    Keywords
    contract cover, what is contract cover, how does Vodacom contract cover work
    Weight
    0
    Page Category
    Page URL
    /vodacom/services/insurance/contract-cover

    Device Insurance

    VODASURE | DEVICE COVER
    Cellphone, laptop and tablet cover

    Devices are not immune to loss, damage or theft. That is why we offer different cover option plans to give you peace of mind at an affordable price.

    FROM R20 PER MONTH
    How it works

    Plan options: Comprehensive / Accidental Damage
    Who and what we cover: New Vodacom devices for Vodacom customers

    BENEFITS

    What’s in it for you?

    Fast replacement

    Lost or stolen cellphone? No need to worry, we replace cellphones within 48 hours through our nationwide network.

    Select a cover that suits your budget

    You can choose whether to insure your device comprehensively (loss, theft and damage) or just for accidental damage.

    Pay less for great value

    Premiums are based on the value of your device and start from as little as R20.

     

    Quick and easy claims process

    Simply visit your nearest Vodacom Shop, or call us on 082 1952.

     

    PRICING

    Select the cover that suits your needs

    Choose what to cover and how to cover it.

    Accidental damage insurance

    This plan includes:
    Cover against any accidental damage
    Device repair
    Device replacement if beyond repair
    Covered worldwide
    Cancel anytime
    from R20 per month
    POPULAR

    Comprehensive cellphone insurance

    This plan includes:
    Cover against loss, damage and theft
    Next-day phone replacement
    Covered worldwide
    Device repair
    Cancel anytime
    from R20 per month

    Comprehensive tablet and laptop insurance

    This plan includes:
    Cover against loss, damage and theft
    Next-day device replacement
    Covered worldwide
    Device repair
    Cancel anytime
    from R20 per month
    ACCIDENTAL DAMAGE

    Accidents happen. Don’t let them affect you.


    Here's roughly how much repairing your device would cost without insurance.

    empty-cellphone-vodacom
    icon-crack

    Cracked screen

    R2500+
    If you've cracked your screen, we'll repair or replace it.

    icon-water

    Water damage

    R500+
    You're covered for any water damage on any of your devices.

    empty-cellphone-vodacom
    icon-mobile

    Touchscreen damage

    R2000+
    In case accidental damage occurs to your touchscreen, we have you covered.

    icon-camera

    Camera damage

    R800+
    If a little accident happens with your camera, we'll fully repair it.

    If it's beyond repair, we'll replace it!

    Quick device claims process

    device-cover-123-process

    Replace a lost or stolen device

    • 01
      Submit a claim

      Go into the nearest store or simply call us at 082 1952.

    • 02
      Track your claim

      To stay up to date with your claim call 082 1952.

    • 03
      Pay the excess and get a new device

      Devices are not immune to loss, damage or theft. That is why we offer different cover option plans to give you peace of mind at an affordable price.

    CALL ME BACK

    Complete the form below
    and we'll call you back.

     

    Affordable device insurance

    VodaPay Device Cover

    Call us at 082 1952

    FAQs

    Got questions? We’ve got the answers.

      Your cover starts immediately

      • If you choose to add insurance when upgrading / buying a new device instore, you get covered as soon as your purchase is complete and you will leave the store insured.
      • If you phone us on 082 1952 to activate the cover, your cover is activated as soon as the application is completed.
      • If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.

      The policy only covers the insured device(s), used TOGETHER WITH the Vodacom SIM Card listed on your attached policy schedule.

      Vodacom Insurance Company (RF) Limited is a licensed non-life insurer.

      Read the Vodacom Insurance Company Limited Privacy Notice here and PAIA Manual here.

      Page Description
      Get Vodacom cellphone insurance for smartphones, laptops and tablets. Safeguard your devices from loss or damage with affordable cover. Quick claim process!
      Page Title
      Cellphone Insurance & Device Cover
      Keywords
      device insurance
      Weight
      0
      Page Category
      Page URL
      /vodacom/services/insurance/device-insurance