Campaign page - Garnish Redemption

What’s in the box:

If you have purchased an eligible Samsung, OPPO, HUAWEI, HONOR, Xiaomi, Hisense or vivo device, please note that your Garnish Gift Card will be packaged and delivered with your order.

Log onto South Africa's coolest tech-accessory wardrobe at www.garnish.tech and redeem your Gift Card. Treat yourself to phone covers, laptop bags, headphones, batteries or gaming gadgets.

All yours right now.

Garnish
  • 01
    Log onto www.garnish.tech

    and select your favourite electronics accessory

  • 02
    Provide your delivery details

    and enter your Gift Card Number at the check out

  • 03
    Check your mobile or email

    for purchase confirmation of your new accessory!

For all queries related to the Garnish gift card, send an email to [email protected]

Valid until the 28th of February 2023

    1. FAULTY PRODUCTS
    1.1 If a product is faulty, you must let us know within 7 days of receiving it, and before returning it to us. We will gladly make arrangements for the faulty product to be returned to us for testing. If no fault is found, the product will be returned to you and a R65 (Sixty Five Rand) courier fee will be charged. Please note that our policy in respect of exchanges, returns and refunds depends, inter alia, on the type of goods and the policy of the manufacturer or the supplier thereof.
    1.2 Should the product prove to be faulty, depending on the fault and the product supplier, we will send the product in for repairs or alternatively, we will offer you a replacement product.
    1.3 Please check all products delivered to you and do NOT accept delivery of any product that is visibly damaged. Should you accept a product and only later discover that the product is damaged, you need to report this to Garnish.tech within 24 hours of delivery so that we can assess if the product damage occurred post-delivery.
    1.4 Faults resulting from normal wear and tear, and products that have been damaged or altered in any way either by you or anyone that is not an employee of the product's manufacturer, will not result in any product repair, replacement or refund.


    2. RETURNS - Non- defective Products- Right to “cool off”:

    2.1 You are entitled to cancel the purchase of the product in terms of Section 44 of the Electronic Communications and Transactions Act within 7 (seven) days after your receipt of the product to obtain a full purchase price refund, provided that:
    a. it is undamaged and unused, with the original labels and stickers still attached.
    b. it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable).
    c. it is not missing any accessories or parts.
    d. you log a return on the Website within 7 days of delivery to you or collection by you of the unwanted product.
    2.2 A return may be initiated by either going onto the customer online profile or contacting the Garnish.tech customer care by emailing [email protected].
    2.3 Once a return is initiated on the customer online profile, the courier will be dispatched to attend to the collection from the customer, however should the product not be ready for collection and/or the customer is not available to hand over the product. The collection will be cancelled and the customer will be liable for the cost of the second attempt to collect the product.
    2.4 Should the product be opened or used in any way; you may not return the product to us nor can we offer you a refund.
    2.5 We will collect the product from you at no charge and an assessment will be conducted. If the assessment is approved a credit will be processed on your user-profile.
    2.6 Our courier is entitled to refuse collection of a product that is not properly packaged for transport.
    3. PRODUCTS SHIPPED IN ERROR
    3.1 If you receive a product that is different from the one you ordered, you must either contact Garnish.tech via your online profile or the customer care team, via our call centre on 011 236 7821 or via email at [email protected], within 24 hours of receiving it.
    3.2 We will make arrangements for the product to be returned to us and for the correct product to be delivered to you as quickly as
    3.3 If an incorrect product is delivered to you, do not remove the product from its original packaging, open or use the product in any way. If the product is opened or used in any way, you will be liable for (100%) of the purchase price of the product, no return will be processed and you will not be entitled to a credit thereof.
    3.4 Under no circumstances will Garnish.tech be held liable for any damage arising from any misuse or abuse of our products, including any data loss whatsoever where storage media has been returned for exchange or repair.

    NB: Please read these terms and conditions carefully.
    By ordering from the Garnish.tech Website , you agree to be bound by the RETURN TERMS AND CONDITIONS. These TERMS AND CONDITIONS are subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them to the Garnish.tech Website. If you do not agree with these terms and conditions, please do not order from the website.

    1. DELIVERY OF THE PRODUCTS

    1.1 Deliveries will take place from Monday to Friday, within 1 (one) to 5 (five) business days from completion of check-out and/or successful payment on the Garnish.tech website, depending on the availability of the Customer.
    1.2 Delivery is subject to stock availability.
    1.3 We can ship to any physical address countrywide within South Africa; unfortunately, we can't ship to Post Office boxes.
    1.4 No deliveries will be made on public holidays or during weekends. Orders placed on weekends or holidays are processed the following business day.
    1.5 Should the customer's address change after the product was ordered, it is solely the customer’s responsibility to inform the Garnish.tech customer care team of their new address prior to dispatch of the order.
    1.6 Should the customer place an order and after 2 (two ) delivery attempts, the delivery is unsuccessful due to the customers availability, the order shall be cancelled and returned to the warehouse. The customer’s online account shall be credited with the purchase price of the product less the delivery fee charged.

    2. WARRANTY SUPPORT

    2.1 All products sold with a warranty carry their full manufacturer's warranty (as stipulated by the official South African distributor).
    2.2 Products under warranty are sent to the relevant supplier or manufacturer for repair or replacement. The product shall be assessed, and the product will either be approved for replacement or the customer shall receive a credit on their profile. The warranty covers manufacturing defects only and general wear and tear is specifically excluded.
    2.3 Warranties are immediately null and void if equipment has been tampered with, warranty stickers have been removed, and seals on equipment have been broken by anyone other than the suppliers or manufacturer’s representative.
    2.4 We conform to the Consumer Protection Act (CPA) of South Africa and the Electronic Communications and Transactions Act of South Africa, whichever is applicable. If you have a change of mind and would like to return your purchase, you need to return the product within 7 (seven) days of receiving the products. In this instance, you will be liable for the return carriage cost in the amount of R65 (Sixty Five Rand).


    3. including any data loss whatsoever where storage media has been returned for exchange or repair.

    NB: Please read these terms and conditions carefully.

    By ordering from the Garnish.tech Website , you agree to be bound by the DELIVERY TERMS AND CONDITIONS. These TERMS AND CONDITIONS are subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them to the Garnish.tech Website. If you do not agree with these terms and conditions, please do not order from the website.

    1. Introduction

    1.1 This website can be accessed at Garnish.tech , related mobi-sites and software applications, all are referred to as (the “Website”).
    1.2 These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Products, and the use of the Website.
    1.3 These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and by creating a user profile, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
    1.4. The Website enables you to shop online for a variety of tech and non-tech accessories (hereinafter the “Products”).

    2. Notices

    2.1 These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”) and/or the Electronic Communications and Transactions Act 25 of 2002 ( the “ECTA”).
    2.2 These Terms and Conditions contain provisions which -
    a) may limit the risk or liability of Garnish.tech or a third party; and/or
    b) may create risk or liability for the user; and/or
    c) may compel the user to indemnify Garnish.tech or a third party; and/or
    d) serves as an acknowledgement, by the user, of a fact.

    2.3 Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
    2.4 If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Garnish.tech to explain it to you before you accept the Terms and Conditions or continue using the Website.
    2.5 Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Garnish.tech in terms of the CPA and/or the ECTA, whichever is applicable.
    2.6 Garnish.tech permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.


    3. Registration and use of the website

    3.1 Only registered users may order Products on the Website.
    3.2 To register as a user, you must provide a unique username and password and provide certain information and personal details to Garnish.tech. You will need to use your unique username and password in order to purchase Products.
    3.3 You agree and warrant that your username and password shall:
    a) be used for personal use only; and
    b) not be disclosed by you to any third party.
    3.4. For security purposes you agree to enter the correct username and password whenever ordering Products, failing which you will be denied access.
    3.5. You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, except where the order is cancelled by you in accordance with these Terms and Conditions.
    3.6. You agree to notify Garnish.tech immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
    3.7 By using the Website, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
    3.8 You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Garnish.tech representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).
    3.9. You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
    3.10. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Garnish.tech representative.
    4. Sales and Availability of Stock

    4.1 Registered users may place orders for Products, which Garnish.tech may accept or reject. Whether or not Garnish.tech accepts an order depends on the availability of Products, correctness of the information relating to the Products (including without limitation the price) and receipt of payment or payment authorisation by Garnish.tech for the Products.
    4.2 You may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the Products, you may return the Products only in accordance with the Returns Policy.
    4.3 You acknowledge that stock of all Products on offer is limited and that pricing may change at any time without notice to you. In the case of Products for sale by Garnish.tech, Garnish.tech will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Products are no longer available after you have placed an order, Garnish.tech will notify you and you will be entitled to a refund of any amount already paid by you for such Products.
    4.4 Any Products purchased may not be used for the purpose of resale. Should we suspect that any such Products are being purchased for resale, we are entitled to cancel your order immediately on notice to you and refund to you the purchase price of the Products.

    5. Payment

    5.1 We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
    5.2 Credit card, Debit card or EFT: where payment is made by credit card, debit card or EFT, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Products will be cancelled.
    5.3You warrant that you are fully authorised to use the credit/debit card for purposes of paying for the Products. You also warrant that your credit/debit card has sufficient available funds to cover all the costs incurred as a result of the services used on the website.

    6. Delivery of Products

    6.1 The delivery of Products will take place via Courier.
    6.2 For more information about delivery, please see our FAQs: Shipping and Delivery, which are incorporated into these Terms by reference. Our delivery charges are subject to change at any time, without prior notice to you, so please check the FAQs for the most up-to-date information. You will see the applicable delivery charges in your cart when you check out.
    6.3 Where Garnish.tech accepts your order, Garnish.tech will process your order once we receive confirmation of successful payment.
    6.4 Garnish.tech’s obligation to deliver a Product to you is fulfilled when we deliver the Product to the physical address nominated by you for delivery of the order. Garnish.tech is not responsible for any loss or unauthorised use of a product after it has delivered the product to the physical address nominated by you.
    7. Use and Redemption of Gift Cards
    7.1 This gift card can be redeemed online only at garnish.tech
    7.2 The gift card is valid for 3 (three) years from date of issue and must be utilised within this period.
    7.3 In the event that the gift card is lost and/or stolen, neither Garnish.tech nor any of its agents will be liable for any reimbursement of any nature whatsoever.
    7.4 The usage of the gift card is solely at the risk and discretion of the customer.
    7.5 The gift card can be applied to any item. If the total value of your purchase exceeds the value of the gift card used, the balance is required to be paid using any of the available payment methods on garnish.tech .
    7.6 The gift card may not be used for any illegal transactions.
    7.7 Misuse of the gift card constitutes fraud and may lead to prosecution.
    7.8 This gift card may not be refunded, exchanged or sold for cash or credit.
    7.9 Purchase authorisation will be declined if these terms and conditions are breached.
    7.10 The amount registered on the gift card will not accrue any interest.
    7.11 Exchange and/or return of products purchased in whole or in part with the gift card will be governed by the procedures and policies of Garnish.tech and the applicable law.
    7.12 At the time of any exchange or return, you must present both the receipt and the gift card confirmation/number.
    8. Changes to these Terms and Conditions

    8.1 Garnish.tech may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
    8.2 Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

    9. Disclaimer

    9.1 The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
    9.2 Whilst Garnish.tech takes reasonable measures to ensure that the content of the Website is accurate and complete, Garnish.tech makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Garnish.tech representatives, Garnish.tech shall not be bound thereby.
    9.3 Garnish.tech disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
    9.4 Although Products sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.

    10. Limitation of liability

    10.1 Garnish.tech cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Garnish.tech, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of our customer care team.
    10.2 Garnish.tech shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the Website or the content contained in the Website; or your inability to use the Website, and/or unlawful activity on the website and/or any linked third-party website.
    10.3 You hereby indemnify Garnish.tech against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this website and/or any linked third-party website.

    11. Governing law and jurisdiction

    11.1 These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like, instituted by either party against the other, arising from any of these Terms and Conditions.
    11.2 In the event of any dispute arising between you and Garnish.tech, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Gauteng Division) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
    11.3 Nothing in this clause 11 or the Terms and Conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA and/or the ECTA, whichever is applicable.

    Page Title
    Garnish Voucher Redemption
    Keywords
    garnish, voucher, redemption
    Weight
    0
    Page Category
    Page URL
    /vodacom/shopping/deals/garnish-redemption

    Vodacom Unlock Summer 2023 Terms and Conditions

    Vodacom Unlock Summer 2023/2024

    Terms and Conditions

    The VodaBucks Loyalty Programme provides you with a chance to win rewards that enhance your lifestyle.

    All participants in the VodaBucks Loyalty Programme agree to be bound by the following Terms and Conditions:

    General

    1. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide its consumers with reasonable prior written notice before implementing any such change.

    Eligibility

    1. The VodaBucks Loyalty Programme is available to all Vodacom Prepaid, Hybrid and Contract consumers, including those who activate a new SIM card on, or port into, the Vodacom network during the promotional period.
    2. Vodacom Business end-users are also eligible to participate in the promotion. Any Vodacom Business end-user who participates in the promotion shall obtain the required consent, where applicable, from the Vodacom Business account holder with whom it is employed by. The end-user shall also comply with all policies that he/she is subject to by virtue of their employment by the Vodacom Business account holder. Vodacom shall not engage in any dispute between the end-user and the Vodacom Business account holder, and where such dispute/s arises, the end-user holds Vodacom harmless and indemnifies Vodacom accordingly.
    3. Vodacom Business consumers purchasing any products or services by either adding to bill or via credit card are eligible for rewards.
    4. The following consumers are excluded from participating in the promotion:
    • All Machine-to-Machine (M2M)
    • EVB and EDB Packages
    • APN SIM cards
    • Community services SIMs / phone numbers
    • Bulk SMS applications
    • A non-customer SIM (an application that uses a SIM card to send SMSs in volumes not possible by a natural person)
    1. Vodacom reserves the right to disconnect and suspend the service of non-customer SIMs and non-compliant devices (as specified by the regulating body ICASA) that are being used on the Vodacom network for the purposes of the promotion.
    2. Vodacom protects participants’ personal information in accordance with the Protection of Personal Information Act.

    Participation 

    1. To participate in the VodaBucks Loyalty Programme, you will need to opt in via one of the following channels:
    • My Vodacom App
    • VodaPay App
    • USSD (by dialling *133#)
    1. You are only required to opt in once in order to participate in the Vodacom Loyalty Programme.
    1. Consumers who opted in as part of previous Summer campaigns will not be required to opt-in again.
    2. You will be able to play the free Daily Unlock game, but will not be able to redeem prizes, earn VodaBucks or play Mega Unlock games until you have opted in to the VodaBucks Loyalty Programme. By opting into the promotion, you provide Vodacom with permission to monitor your behaviours in order to reward you with VodaBucks for goals completed and provide personalised offers. Vodacom protects your personal information under the Protection of Personal Information Act.
    3. You can opt out of the programme at any time via USSD, My Vodacom App and the VodaPay App
    4. When opting out of the promotion, you:
    • Will no longer earn VodaBucks for completing goals
    • Will retain all VodaBucks collected as part of the promotion (but will not be able to use your VodaBucks in the VodaBucks Store or to play a Mega Unlock Games unless you are opted in)
    • Will retain all rewards you’ve won through the promotion
    • Will still receive engagement communications regarding the promotion, unless you opt out of receiving SMSs for this promotion specifically
    1. You can only earn VodaBucks on goals that you have accepted.

    Daily Unlock Games

    1. You get one free Daily Unlock game on USSD every day that you can play to stand chance to win your share of prizes.
    2. You get two free Daily Unlock games on the My Vodacom App every day.
    3. You get three free Daily Unlock games on the VodaPay App every day.
    1. You will receive an SMS notification when your prize is allocated successfully.
    2. Playing free Daily Unlock games is zero-rated on USSD, the My Vodacom App and the VodaPay App, no data charges will apply.
    3. Free Daily Unlock games expire at the end of each day (23:59 on day of allocation) if not played. They will not accumulate.
    4. Daily Unlock Games are games of chance and not determined by skill.
    5. To play a daily free Unlock Summer game, you will be required to:
    • Complete a visual game if you’re playing on VodaPay and the My Vodacom App.
    • Select the “Play” with the Daily Unlock menu option if you are playing on USSD.
    1. When playing a Free Daily Unlock Game, you stand a non-guaranteed chance to win prizes, including but not limited to:
    • Free data, voice, SMS and integrated bundles
    • Discounts on data, voice, SMS and integrated bundles
    • Discounted/ free digital content subscriptions
    • Content-specific bundles and Vodacom Tickets
    • Lifestyle vouchers (food, clothing, personal care items. etc.)
    • VodaBucks
    • Discounts on Vodacom products and services
    • Grand prize draw entries:
      • Inverters
      • Homeware
      • Smart Appliances
      • Fuel for a year
      • VodaBucks
      • Bursary
      • Data for a year
      • Cash into VodaPay wallet
      • Shopping and retail vouchers
      • Voice minutes for a year

    Daily Paid Unlock Games

    1. You can purchase a daily unlock at the cost of one (1) VodaBuck after you have depleted your free daily unlock games. Vodacom reserves the right to change the number of VodaBucks required to play a Daily Unlock Games during the Promotion period.
    2. You can purchase a maximum of five (5) Daily Unlock Games every day.
    3. When playing a Paid Daily Unlock Game, you stand a non-guaranteed chance to win prizes, including but not limited to:
    • Free data, voice, SMS and integrated bundles
    • Discounts on data, voice, SMS and integrated bundles
    • Discounted/ free digital content subscriptions
    • Content-specific bundles and Vodacom Tickets
    • Lifestyle vouchers (food, clothing, personal care items. etc.)
    • VodaBucks
    • Discounts on Vodacom products and services
    • Grand prize draw entries:
      • Inverters
      • Homeware
      • Smart Appliances
      • Fuel for a year
      • VodaBucks
      • Bursary
      • Data for a year
      • Cash into VodaPay wallet
      • Shopping and retail vouchers
      • Voice minutes for a year

    Mega Unlock Games

    1. You can use your VodaBucks to play a Mega Unlock Game to stand a chance win a prize.
    2. You can play up to fifteen (15) Mega Unlock Games using your VodaBucks per day.
    3. Each Mega Unlock game costs five (5) VodaBucks. Vodacom reserves the right to change the number of VodaBucks required to play a Mega Unlock Games during the campaign period.
    4. When playing a Mega Unlock Game, you stand a non-guaranteed chance to win prizes, including but not limited to:
    • Free data, voice, SMS and integrated bundles
    • Discounts on data, voice, SMS and integrated bundles
    • Discounted/ free digital content subscriptions
    • Content-specific bundles and Vodacom Tickets
    • Lifestyle vouchers (food, clothing, personal care items. etc.)
    • VodaBucks
    • Discounts on Vodacom products and services
    • Grand prize draw entries:
      • Inverters
      • Homeware
      • Smart Appliances
      • Fuel for a year
      • VodaBucks
      • Bursary
      • Data for a year
      • Cash into VodaPay wallet
      • Shopping and retail vouchers
      • Voice minutes for a year
    1. To play a Mega Unlock Summer game, you will be required to:
    • Complete a visual game if you’re playing on VodaPay and the My Vodacom App.
    • Select the “Play” with the Daily Unlock menu option if you are playing on USSD.

    Upsize Your Prize

    1. You will be offered the ability to upsize some of your prizes by adding a personalized product.
    2. The Upsize service will be available for purchase to all Vodacom subscribers (Prepaid, Top Up and Postpaid customers)
    3. Your prize will be allocated, regardless of whether you choose to upsize your prize or not.
    4. The Upsize Service will randomly be presented to customers within their Unlock Summer journeys. Please note that the circumstances under which a customer is presented with an Upsize will be determined by an automated engine and customers will not presented with a Upsize in every instance.
    5. All prices of Upsizes are inclusive of VAT.

    Earning VodaBucks

    1. Prepaid consumers will earn VodaBucks on every voice, data or integrated bundle purchased from Vodacom. Allocation
      • Allocation of VodaBucks will be on 1st purchase of voice, data or integrated bundles.
    2. Prepaid consumers will earn VodaBucks instantly as they recharge
    3. Certain goals will see all VodaBucks being allocated no later than 72 hours to accommodate non-real time allocations as well as for instances where we allow payment to reflect accordingly.
    4. Postpaid consumers will earn VodaBucks on the successful payment of their monthly bill to the amount of 1 VodaBuck for every R10 of money successfully collected from the monthly bill
      • The bill settlement referenced above is on mobile spend
      • VodaBucks allocation for Postpaid consumers will happen once a month upon successful bill payment.
      • Fixed & Cloud Service revenue will be excluded for all Vodacom Business corporate account - only mobile spend will see allocation of VodaBucks
      • All credit/debit card purchases will be allocated instantly
      • In case of credit or debit card purchases, the number that receives the bundle allocation will receive the VodaBucks allocation instantly
      • All add-to-bill purchases will be allocated as part of month-end allocation based on bill settlement
      • Postpaid consumers will also be able to earn VodaBucks on J4U bundle purchases upon the successful payment of the bill - so this will form part of monthly allocation based on bill settlement
    5. Hybrid consumers will earn VodaBucks on any direct purchases through credit and debit cards and other non-traditional means of consuming core products and services (behaviours)
    • VodaBucks allocation for Hybrid consumers will happen once a month upon successful bill payment on the in-bundle usage and instantly on all out of bundle purchases paid via credit/debit card.
    • Fixed & Cloud Service revenue will be excluded for all Vodacom Business corporate account - only mobile spend will see allocation of VodaBucks
    • All credit/debit card purchases will be allocated instantly
    • In case of credit or debit card purchases, the number that receives the bundle allocation will receive the VodaBucks allocation instantly
    • All add-to-bill purchases will be allocated as part of month-end allocation based on bill settlement
    • Hybrid consumers will also be able to earn VodaBucks on J4U bundle purchases upon the successful payment of the bill - so this will form part of monthly allocation based on bill settlement 
    1. Earning on personalized goals will be allocated instantly for Postpaid & Hybrid consumers, barring any system delays all VodaBucks allocations will happen within 72 hours.
    2. Every customer (Prepaid, Hybrid and Contract) participating in the programme will receive personalized goals to complete to earn VodaBucks. The terms of the goals presented to consumers will be clearly defined, including the expiry date and the amount of VodaBucks to be earned.
    3. You can add one additional personalized goal. You will need to complete this goal or wait for it to expire before you can add another personalized goal.
    4. Once you have completed your personalized goal to earn VodaBucks, another goal will be unlocked that you can perform in order to earn more VodaBucks.
    5. Earned VodaBucks will not expire and will accumulate and be available for use until the end of the promotion.
    6. You will receive VodaBucks on the MSISDN that you used to perform the goal (Master accounts will not receive VodaBucks earned by child accounts).
    7. You can share VodaBucks on these participating channels:
    • USSD (*133#)
    • VodaPay
    1. You can share VodaBucks with all Vodacom customers (Prepaid, Top Up and Postpaid).
    2. You can only share VodaBucks with a recipient that has opted into Unlock Summer or the VodaBucks Rewards Programme (https://www.vodacom.co.za/vodacom/terms/vodacom-rewards-programme ).
    3. You cannot share VodaBucks with a non-Vodacom customer.
    4. You can share a minimum of five (5) VodaBucks and a maximum of one thousand (1000) VodaBucks daily to another customer. Vodacom reserves the right to change the number of VodaBucks that are shareable during the promotional period.
    5. You need to have a minimum value of five (5) VodaBucks in your wallet to proceed with sharing.
    6. Once you have shared VodaBucks, you will receive SMS confirmation, the recipient will also receive SMS confirmation on the number of VodaBucks shared as well as the cell phone number of the donor.
    7. Both the VodaBucks Donor and the VodaBucks recipient need to be opted into Unlock Summer and have a VodaBucks wallet to send and receive VodaBucks.
    8. You can share VodaBucks with other customers on the Vodacom network (Prepaid, Top Up and Postpaid).
    9. You cannot share or receive VodaBucks if your VodaBucks wallet has been locked. You will be able to engage with sharing once your VodaBucks wallet has been unlocked. If your cell phone has been locked for VodaBucks transactions, contact Vodacom Forensic Services on 082 135 or 011 546 1530 (08h00 to 17h00) to unlock your cell phone.
    10. VodaBucks can only be shared twice a day.
    11. If you have received VodaBucks from a donor, they will be visible in your VodaBucks wallet, they do not need to be banked.
    12. You can only receive a maximum of ten thousand (10 000) VodaBucks a day.
    13. Once you have elected to share VodaBucks and the sharing has been completed successfully, you cannot get the VodaBucks back.
    14. All VodaBucks shared up to the 19th of March 2024 will expire on the 31st of March 2024 thereafter all VodaBucks shared from the 20th of March 2024 will expire 28 days from the shared date.
    15. You will be able to link cell phone numbers to transfer VodaBucks or data to and have the capability to de-link the cell phone numbers
    16. VodaBucks cannot be redeemed for cash, airtime or any other Vodacom products, services or rewards (with the exception of specific open market bundles or spending it in the VodaBucks Store on the My Vodacom App/VodaPay App).
    17. Consumers can access their VodaBucks balance and use their VodaBucks to play Unlock games via any of the participating channels, regardless of which channel the VodaBucks were earned through.
    18. For certain goals, VodaBucks will be allocated in real-time, immediately after a qualifying goal was completed where possible.
    19. For certain goals, VodaBucks will be not allocated in real-time, this will be indicated to you where applicable.
    20. You need to bank newly earned VodaBucks through the"VodaBucks Banking" feature on a monthly basis, on the last day of every week.
    • Only "Banked VodaBucks" may be used to transact within the different allowed store offers.
    • The Vodacom Loyalty cycle runs from Saturday-Friday and consumers can Bank their Bucks as often as they like during the week. Consumers are to ensure that they bank what they have earned in the weekly cycle before the Friday midnight cut-off. After this, any unbanked bucks expire.
    1. Consumers will be reminded to bank their unbanked VodaBucks in time. Clear and concise notifications will be sent to consumers prior to the expiration of VodaBucks through:
    • Outbound SMS,
    • App notifications
    • VodaBucks portal available on USSD
    • The Vodacom App
    • VodaPay App
    1. VodaBucks will be valid for a period of twelve (12) full months from the banking event. This means that VodaBucks will be accumulated for a period of 12 months before the initial banked VodaBucks expires.
    2. Consumers will be notified before the expiry of their banked VodaBucks. Clear and concise notifications will be made to consumers prior to the reset for them to bank their VodaBucks through:
      • Outbound SMS
      • App notifications
      • VodaBucks portal available on USSD
      • My Vodacom App
      • VodaBucks Store banner.
      • VodaPay
    3. You will be able to view your VodaBucks balance via the following channels:
      • USSD (*133#)
      • Vodacom Online (My Vodacom App, VodaPay, portal and mobisite)
    4. You will retain your VodaBucks when you migrate to a different price plan, but you will need to opt back into the promotion in order to access, use or earn more VodaBucks.
    5. When migrating to a different price plan, you will be opted out of the promotion and you:
      • Will no longer earn VodaBucks for completing goals.
      • Will retain all VodaBucks collected as part of the promotion (but will not be able to use your VodaBucks in the VodaBucks Store or to play a Mega Unlock Game unless you opt back in)
      • Will retain all rewards you’ve won through the promotion.
      • Will retain any entries you have for the Grand Prize draw.
      • Will still receive engagement communications regarding the promotion, unless you opt out of receiving SMSs for this promotion specifically.
    1. When you add a new Red Price Plan to your account on a Master Account level, the VodaBucks allocation will go the Master Account Holder after bill payment, and not to the end user(s).

    Rewards and Prizes

    1. All pictures and images of products and/or rewards displayed are for illustrative purposes only. Details of a reward are stipulated in the description. Any additional items or features included in the product image are not included.
    2. You stand a chance to win prizes in the following categories:
    • Free data, voice, SMS and integrated bundles
    • Discounts on data, voice, SMS and integrated bundles
    • Discounted/ free digital content subscriptions
    • Content-specific bundles and Vodacom Tickets
    • Lifestyle vouchers (food, clothing, personal care items. etc.)
    • VodaBucks
    • Discounts on Vodacom products and services
    • Grand prize draw entries:
      • Inverters
      • Fuel for a year
      • VodaBucks
      • Bursary
      • Data for a year
      • Cash into VodaPay wallet
      • Shopping and retail vouchers
      • Voice minutes for a year
    1. Prizes include vouchers, discounted offers and conditional-spend offers.
    2. Vouchers are sent via SMS directly to the participating cell phone number and therefore won’t be delivered to a physical address.
    3. Vouchers cannot be transferred or redeemed for cash and they expire after a certain period of time which will be communicated via SMS. In addition to this, Vodacom reserves the right to terminate or expire vouchers at any time and at their own discretion.
    4. If there are any issues regarding a coupon not being received, please call Customer Care on 082 135. Once the issue has been resolved, you will receive your correct coupon within the seven (7) working days. Many of the rewards that are up for grabs in the Unlock promotion are not owned by Vodacom and are provided by a network of strategic partners. Due to this and where necessary, you will be required to direct queries or complaints to these partners accordingly. Redemption of vouchers will be governed by the terms related to the specific offer and/or partner.

    Specific Terms and Conditions for strategic partners and/or retailers:

    1. Terms and conditions: Flook - https://www.flook.co.za/terms-and-conditions

    Note that all purchases relating to merchandise provided by Flook (various lifestyle offers including fashion brands, experiences and travel offers) will be loaded in the VodaBucks Store as a coupon and will therefore not attract or have a delivery fee. Once you have completed your purchase, you will immediately receive an SMS notification from VodaBucks Store and/or Vodacom with a link that you will use to get your items delivered through Flook's website. At this point, a delivery fee will be required. Please take note that the delivery fee will only be applicable once you conclude your purchase on the partner website.

    VodaBucks Store, Daily & Mega Unlock Partner Terms and Conditions

    1. Terms and conditions: KAUAI - https://kauai.co.za/terms-privacy/
    2. Terms and conditions: FlightSite - https://travel.flightsite.co.za/terms-and-conditions/
    3. Terms and conditions: Nando's - https://www.nandos.co.za/terms-of-service
    4. Terms and conditions: Netflorist  - https://www.netflorist.co.za/Terms_and_Conditions.htm
    5. Terms and conditions: NuMetro - https://numetro.co.za/terms-and-conditions/
    6. Terms and conditions: Pick n Pay - https://www.pnp.co.za/terms-and-conditions
    7. Terms and conditions: PUMA - https://za.puma.com/terms-and-conditions.html
    8. Terms and conditions: Upskillist - Terms | upskillist
    9. Terms and conditions: Sorbet - https://www.sorbet.co.za/terms-conditions/
    10. Terms and conditions: Steers - https://steers.co.za/terms-and-conditions
    11. Terms and conditions: Sweep South - https://sweepsouth.com/terms/
    12. Terms and conditions: Uber- https://www.uber.com/legal/en/document/?name=general-terms-of-use&country=south-africa&lang=en
    13. Terms and Conditions: Burger King
    14. Terms and Conditions – Krispy Kreme South Africa (krispykremesa.com)
    15. Terms and Conditions: Legal - Hungry Lion
    16. Terms & Conditions | Milky Lane South Africa
    17. Terms and Conditions: Spur Legal | Learn About Our Privacy Policy South Africa | Spur Steak Ranches
    18. Terms and Conditions: Terms and Conditions (loot.co.za)
    • Conditional Offers have a MAXIMUM of one code per basket and customer
    1. Terms and conditions: wiGroup (Fulfilment Partner)- https://www.wigroupinternational.com/terms-and-conditions
    2. Please note: the following partners will only allow redemption of a maximum of 4 codes per customer, per day:
    • Hungry Lion
    • Debonairs
    • Nando’s
    • Kauai
    • Pick n Pay
    • Netflorist
    • Bounce
    • Sportsmans Warehouse
    • Burger King
    • Milky Lane
    • Fishaways
    • Krispy Kreme
    • Vodacom Shop
    • Loot
    • Milky Lane
    • Steers
    • Spur
    • Vodacom 4U
    1. Vodacom 4U Store Voucher -https://vodacom4u.co.za/terms-and-conditions/
    2. VodaPay Cash Prize -https://www.vodacom.co.za/vodacom/terms/vodapay-platform

    Voice, data and social media data bundle rewards

    1. Voice, SMS and data bundle rewards will be allocated immediately to Prepaid, Postpaid and Hybrid consumers.
    2. Bundles will be available to use from allocation and will expire as per the bundle’s validity period.
    3. Unused reward bundles will expire and there will be no carry over or refund, with the exception of data bundles where applicable.
    4. Reward bundles cannot be transferred to other consumers, with the exception of data bundles where applicable (https://www.vodacom.co.za/vodacom/terms/data-bundle-terms/data-transfer ).
    5. Any usage that falls outside the specified usage period or after the bundle is depleted, will be billed at the customer’s applicable price plan rates.
    6. Vodacom voice minute bundles will specify usage, whether for Vodacom to Vodacom (VC-VC) calls or calls to any South African Network (Any Network).
    7. The following call types are excluded from the Vodacom voice minute bundles:
    • Conference and video calls to other networks;
    • Call Sponsor: International & roaming calls, Premium rated calls;
    • Value Added Service (VAS) Calls;
    • Call Forwarding;
    • Directory Enquiry;
    • Reconnect Calls Reverse Charge calls General Through Connect (to other networks), Service calls;
    • Message forwarding.
    1. Vodacom SMS reward bundles can be used for sending SMS to national destinations including “SMS to email” but cannot be sent to international or premium rated numbers or services. One (1) SMS is equivalent to 160 characters, including spaces.
    2. Data sessions initiated within the specified usage period but terminated outside of the period will deplete from the data reward bundle until the last minute of the stated bundle validity period and the remainder of the session will be billed from an existing active data bundle or at the specified out-of-bundle rate applicable to the customer’s price plan.
    3. Prepaid and Hybrid consumers converting to Postpaid price plans or vice versa will not be able to retain their allocated voice minutes, data or SMS reward bundles once the conversion is successfully completed.
    4. Social media bundles must be used on the specified sites (Facebook, YouTube) in the specified time period for the specified validity period. Usage on these sites outside of these rules will incur costs.

    VodaBucks Store

    1. You can purchase goods and services with your VodaBucks through the VodaBucks Store. Joining the VodaBucks Rewards Programme means you will earn VodaBucks when using our qualifying Vodacom services. Once you Bank your Bucks, you can then spend them on a range of rewards in the VodaBucks Store. Rewards in the VodaBucks Store include:
    • Airtime and data bundles
    • Home (household) rewards
    • Food and grocery rewards
    • Fashion rewards
    • Lifestyle rewards
    • Travel rewards
    • Electronics
    • Appliances
    • ... and MORE

    Accessing the VodaBucks Store is easy, just go to the My Vodacom App or the VodaPay App within the VodaBucks Rewards Programme menu.

    Redemption rate of VodaBucks

    1. You will be able to redeem VodaBucks on selected items in the VodaBucks Store at a redemption rate set in line with the VodaBucks Rewards Programme rules as set by Vodacom at its discretion.

    VodaBucks Store merchandise and stock

    1. The items sold in the VodaBucks Store include physical goods and coupons (which expire after a certain period of time which will be communicated to you via SMS).
    2. Items available for purchase in the VodaBucks Store are subject to availability and offerings are subject to change. If you purchase/order an item that is not in stock (and no replacement is possible), we will inform you within seven (7) working days and you will receive a full refund.
    3. Items available through the VodaBucks Store are detailed in the product description. Any additional items or features included in the product image are not included in the purchase. Once you have made a purchase, you will receive a notification SMS which will say which of our strategic partners will fulfil the order.
    4. Most items offered in the VodaBucks Store are not owned by Vodacom and are provided by a network of strategic partners. Due to this and where necessary, you will be required to direct any product queries or complaints to our partners accordingly.

    Order Delivery

    1. VodaBucks Store delivers within the borders of South Africa.

    Delivery timelines and information

    1. Deliveries take place weekdays (Monday to Friday), between 08h00 and 17h00.
    2. Items will be delivered within ten (10) working days. However, an exact date or time of delivery cannot be guaranteed and VodaBucks Store and/or Vodacom will not be held liable for any costs related to late delivery.

    VodaBucks purchases

    1. All consumers can use their VodaBucks to purchase from the online store within the Unlock menu on the My Vodacom App.
    2. You are able to purchase products and services through different payment methods. In the VodaBucks Store, payment methods include:
    • Credit card payments;
    • Airtime (on bundle related purchases only)
    • VodaBucks only; and/or
    • Combination of VodaBucks plus credit/cheque card
    1. Partial payments are allowed within the VodaBucks Store but will be governed in line with the VodaBucks Rewards Programme rules (i.e. payment options of products and services within the VodaBucks Store remain at the discretion of Vodacom, with the only universal payment option being VodaBucks):
    • VodaBucks combination with cash/credit or cheque payment will always be presented
    • You cannot decide the VodaBucks and cash combination you want to opt for, this will always be predefined in line with the rules of the rewards program

    Refunds

    1. Items purchased through the VodaBucks Store may be returned at no cost and will be fully refunded in the following circumstances:
    • Incorrect item/s delivered
    • Item/s is damaged before or during delivery 
    • Item/s purchased is out of stock
    • No correct size available for the required item/s bought 
    • Item/s is defective due to factory fault
    1. If the item is unwanted, it can still be returned and refunded, however, you will incur the cost of the courier. The refund will be processed and refunded into your account between seven (7) to fourteen (14) working days.

    Replacements

    1. VodaBucks Store and/or Vodacom cannot guarantee a replacement of damaged items or correctly-sized clothing items. When replacements are unavailable, you will be notified and a refund will be processed within seven (7) working days.
    2. You have seven (7) working days from the date of delivery to log the return. VodaBucks Store and/or Vodacom will not accept any returns after seven (7) days.
    3. To log a return, you will need to contact Customer Care on 082 135. A Customer Care agent will then contact the courier (RAM or respective courier company where fulfilment was done by our partners) to collect the item/s from you within seven (7) workings days, depending on your selected return option. Please note that no refunds will be made for coupon (purchases) that had a validity period which have subsequently expired.
    4. Returns will only be accepted by the VodaBucks Store and/or Vodacom if the item is in the following condition:
    • Original condition upon delivery
    • Unused or unopened
    • In or repackaged in its original packaging
    1. Upon collection, VodaBucks Store and/or Vodacom has the right to refuse an item that does not meet the above conditions.
    2. If the item is in a suitable condition to be returned, your VodaBucks will be returned to your Banked VodaBucks wallet from which the purchase was made. This will take up to seven (7) business days from when the courier company confirms and accepts the return.
    3. Should you wish to return a product for reasons other than out-of-box failures, please email [email protected]to log the return. The item will be collected from you and it will be determined whether the item is in a suitable condition to be replaced/refunded.
    4. Flights and holiday packages purchased through the VodaBucks Store cannot be returned or refunded. VodaBucks Store and/or Vodacom is not liable for any costs incurred due to cancellation or changes to booking dates.

    Coupons

    1. Coupons cannot be transferred or redeemed for cash and they expire after a certain period of time which will be communicated to you via SMS. In addition to this, VodaBucks Store and/or Vodacom reserves the right to terminate or expire coupons at any time and at their own discretion.
    2. If there are any issues regarding your coupon not being received, please call Customer Care on 082 135. Once the issue has been confirmed, you will receive your correct coupon within the seven (7) working days. Redemption of coupons will be governed by the terms related to the specific offer and/or partner.

    Grand Prize Draws

    1. When you play a daily Unlock or a Mega Unlock game, you stand a chance to win entries into the Grand Prize Draws. This competition runs from 20th of October 2023 ("start date"), and it will run until the 27th of March 2024 ("end date"). The duration of the competition may be changed at the discretion of Vodacom.
    2. Customers may be entered into the draw multiple times. All customers who have been entered into the Grand Prize Draws, will be eligible to win a Grand Prize/s, unless he/she does not meet the qualifying criteria stipulated below (see Eligibility for Grand Prizes)58.
    3. If a winner cannot accept the prize for any reason whatsoever, the prize will be awarded to the next selected qualifying entrant.
    4. Vodacom will use all reasonable efforts to contact the winners telephonically (between the working hours of 08h00 and 17h00), on the cell phone numbers used to participate in the competition. Vodacom will attempt to contact the winners for a period of three (3) working days after the draw date and subsequent verification of eligibility (based on the above and below mentioned exceptions). Should a participant not be available on the contact number during the timeframe stipulated, or should the participant reject, forfeit or decline acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next selected qualifying entrant or carry over the prize to the next month.
    5. The claim for the prize will be subject to security and validation, failing which, the winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant. Vodacom reserves the right to withhold the reward until it is satisfied that the claim is valid. Vodacom may also refuse to award the prize if these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify that they are rejected.

    Publication of winner's details

    1. Winners will be asked to consent in writing or telephonically to their image and/or likeness being used and published by Vodacom in connection with the competition for a period of twelve (12) months after they have been announced as winners. The winner may decline the use of their image and/or likeness by Vodacom.
    2. If you win and agree to have your details published, your name and location may be displayed on the Vodacom website, Vodacom social media channels, Vodacom partner channels and/or on screens and in-store TVs within Vodacom-approved sales channels.

    Eligibility for Grand Prizes

    1. In order to be eligible for a Grand Prize, participants are required to:
    • Be in possession of a valid South African ID, passport or valid permanent residence permit valid for a period exceeding 12 (twelve) months for the Republic of South Africa and valid at the end date of the competition.
    • The selected winners must be able to identify themselves (in a manner determined by Vodacom) as the qualifying entrants to the competition and have to comply with the required validation procedure in order to claim the prize.
    • The selected winners must have complied with these Terms and Conditions to enter. Postpaid and Hybrid customers should be on an active, qualifying contract with no accounts (held with Vodacom) being in arrears.
    • In the event that the user of the mobile phone (i.e. the participant in the competition) is not the person that is responsible for payment of the qualifying contract/existing qualifying contract, the prize will be awarded to the person who is the account holder and responsible for payment of the qualifying contract/existing qualifying contract.
    • In the event that the qualifying contract is a Vodacom Business account and that the user of the mobile phone (i.e. the participant in the competition) is not the person that is responsible for payment of the qualifying contract/existing qualifying contract, then the prize will be awarded to the user of the mobile phone and not to the account holder.
    • Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this competition are not eligible to participate in this competition.
    • The prize is not transferable or exchangeable.
    • In the event of a dispute in regard to any aspect of the competition and/or the Terms and Conditions, Vodacom's decision will be final and binding and no correspondence will be entered into.
    1. The following Grand Prizes are up for grabs:

    Cash Prizes

    1. Five (5) customers will each win *R5 000 (Five Thousand Rand). Participants are only eligible to win one prize per customer.
    • Five (5) customers will each win *R10 000 (Ten Thousand Rand). Participants are only eligible to win one prize per customer.
    • Five (5) customers will each win *R25 000 (Twenty-Five Thousand Rand). Participants are only eligible to win one prize per customer.
    • Six (6) customers will each win *R50 000 (Fifty Thousand Rand). Participants are only eligible to win one prize per customer.
    • Each of the above-mentioned cash prizes will be paid into customers’ VodaPay Wallet between 30-60 working days once customer has successfully expanded their VodaPay wallet to the correct wallet type. The winning customer will be required to download the VodaPay app and expand their wallet to the required communicated VodaPay wallet type no later than 7 working days after contact. Should the winner fail to expand the wallet after the requested 7 days the prize will be forfeited, and the prize awarded to the next qualifying participant.
    • Fifty (50) customers will win each win 10 000 (ten thousand) VodaBucks. Participants are only eligible to win one prize per customer.

    Fuel Vouchers

    1. Ten (10) customers will win a fuel voucher to the value of R12 000 (Twelve Thousand Rand). Participants are only eligible to win one prize per customer.

    Shopping and retail vouchers

    1. Ten (10) customers will each win a shopping voucher to the value of R2000 (Two Thousand Rand) Participants are only eligible to win one prize per customer.
    2. Five (5) customers will each win a grocery gift card to the value of R12000 (Twelve Thousand Rand). Participants are only eligible to win one prize per customer. Vouchers will be allocated at Vodacom’s discretion.

    Invertors

    1. Ten (10) customers will each win a BluEtti Expandable Power Station AC200MAX. Participants are only eligible to win one prize. Participants are only eligible to win one prize per customer.

    The monthly Grand Prize draws will take place on:

    1. Draw 1: 01 December 2023 (entries from 00:00:01 on 20 October 2023 to 23:59:59 on 30 November 2023)
    2. Draw 2: 03 Jan 2024 (entries from 00:00:01 on 01 December 2023 to 23:59:59 on 31 December 2023)
    3. Draw 3: 01 February 2024 (entries from 00:00:01 on 01 January 2024 to 23:59:59 on 31 January 2023)
    4. Draw 4: 01 March 2024 (entries from 00:00:01 on 01 February 2024 to 23:59:59 on 28 February 2024)
    5. Draw 5: 01 April 2024 (entries from 00:00:01 on 01 March 2024 to 23:59:59 on 31 March 2024)

    The following Grand Prizes are up for grabs weekly for customers who have successfully shared their VodaBucks for the duration of the Summer Promotion:

    1. Ten (10) customers will each win 6000 (six thousand) Vodacom to Vodacom (VC) voice minutes for a year (500 minutes per month for 12 months). Participants are only eligible to win one prize per customer.
    2. Ten (10) customers will each win 120GB data for a year (10GB of data per month for 12 months). Participants are only eligible to win one prize per customer.

    The weekly Grand Prize draws will take place on:

    1. Draw 1: 27 October 2023 (entries from 00:00:01 on 20 October 2023 to 23:59:59 on 26 October 2023)
    2. Draw 2: 03 November 2023 (entries from 00:00:01 on 27 October 2023 to 23:59:59 on 02 November 2023)
    3. Draw 3: 10 November 2023 (entries from 00:00:01 on 03 November 2023 to 23:59:59 on 09 November 2023)
    4. Draw 4: 17 November 2023 (entries from 00:00:01 on 10 November 2023 to 23:59:59 on 16 November 2023)
    5. Draw 5: 24 November 2023 (entries from 00:00:01 on 17 November 2023 to 23:59:59 on 23 November 2023)
    6. Draw 6: 01 December 2023 (entries from 00:00:01 on 24 November 2023 to 23:59:59 on 30 November 2023)
    7. Draw 7: 08 December 2023 (entries from 00:00:01 on 01 December 2023 to 23:59:59 on 07 December 2023)
    8. Draw 8: 15 December 2023 (entries from 00:00:01 on 08 December 2023 to 23:59:59 on 14 December 2023)
    9. Draw 9: 22 December 2023 (entries from 00:00:01 on 15 December 2023 to 23:59:59 on 21 December 2023)
    10. Draw 10: 29 December 2023 (entries from 00:00:01 on 22 December 2023 to 23:59:59 on 28 December 2023)
    11. Draw 11: 05 January 2024 (entries from 00:00:01 on 29 December 2023 to 23:59:59 on 04 January 2024)
    12. Draw 12: 12 January 2024 (entries from 00:00:01 on 05 January 2024 to 23:59:59 on 11 January 2024)
    13. Draw 13: 19 January 2024 (entries from 00:00:01 on 12 January 2024 to 23:59:59 on 18 January 2024)
    14. Draw 14: 26 January 2024 (entries from 00:00:01 on 19 January 2024 to 23:59:59 on 25 January 2024)
    15. Draw 15: 02 February 2024 (entries from 00:00:01 on 26 January 2024 to 23:59:59 on 01 February 2024)
    16. Draw 16: 09 February 2024 (entries from 00:00:01 on 02 February 2024 to 23:59:59 on 08 February 2024)
    17. Draw 17: 16 February 2024 (entries from 00:00:01 on 09 February 2024 to 23:59:59 on 15 February 2024)
    18. Draw 18: 23 February 2024 (entries from 00:00:01 on 16 February 2024 to 23:59:59 on 22 February 2024)
    19. Draw 19: 01 March 2024 (entries from 00:00:01 on 23 February 2024 to 23:59:59 on 29 February 2024)
    20. Draw 20: 29 March 2024 (entries from 00:00:01 on 01 March 2024 to 23:59:59 on 28 March 2024)

    NXT LVL Bursary Booster:

    1. Three (3) lucky entrants who engage on NXT LVL throughout the Summer campaign stand a chance to win a Bursary to the value of R50 000 each towards their education for the year.
    2. The NXT LVL Bursary Booster draw will take place on: 03 April 2024 (entries from 00:00:01 on 20 October 2023 to 23:59:59 on 21 January 2024) (https://www.vodacom.co.za/vodacom/terms/competition/nxt-lvl-bursary-booster

    Convert VodaBucks to Cash

    1. You can convert your VodaBucks to cash from within the VodaPay App.
    2. The VodaBucks that are converted into cash is paid into the VodaPay wallet, and can be paid into the Entry wallet, Lite wallet, Essential wallet or Pro wallet.
    3. You can convert a maximum number of 10000VBs @ 5 cents in a single transaction and per day.
    4. You can convert a maximum number of 10000VBs @ 5 cents in a single transaction.
    5. You are not allowed to perform more than two convert-to-cash transactions per day.
    6. If your account is frozen, or if the amount breaches the VodaPay wallet limits, your attempt to convert VodaBucks to cash will be unsuccessful.
    7. Vodacom Payment Services (Pty) Ltd (VPS) reserves the right to suspend this feature as part of the Unlock Summer promotion, in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
    8. VPS reserves the right to limit this feature in regions or areas where there is limited network capacity (high congestion), in order to maintain consistent quality of service. 
    9. VPS reserves the right to alter or terminate this feature in order to prevent a catastrophic impact on the network. 
    10. While VPS will use its reasonable endeavours to provide this this feature, it does not commit to the uninterrupted supply thereof, due to potential capacity limitations on the network. 
    11. VPS reserves the right to suspend, cancel or convert this feature on reasonable notice. 
    12. VPS reserves the right to change and/or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit. 
    Page Title
    Unlock Summer 2023 Terms and Conditions
    Keywords
    Unlock Summer 2023, Summer 2023, Unlock 2023, Summer terms
    Weight
    0
    Page Category
    Page URL
    /vodacom/terms/unlock-summer-2023

    ZTE MF935 router Promotion Terms and Conditions

    Buy a ZTE MF935 MIFI router and get 50GB + 50GB Night Owl once off data

    Duration

    1. The Vodacom ZTE MF935 router MIFI and get 50GB + 50GB Night Owl retail campaign (the “Promotion”) will run from 1 February 2024 to 31 August 2024 (both days inclusive) (the “Promotion Period”).
    2. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.

    Eligibility

    1. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.
    2. Customers must –
      1. Purchase and activate a new ZTE MF935 MIFI router and new Prepaid LTE sim.
      2. All participating customers must meet the above-mentioned criteria.
      3. Ensure pairing of the new ZTE MF935 MIFI router and new Prepaid LTE sim last for a minimum of 24 hours.

    Valid Entry

    1. New Vodacom prepaid customers (excluding Community Service and SIGI customers) can participate in the Promotion, excluding Post-paid and Hybrid/Top-Up customers (New) (the “Qualifying Vodacom Customers”).
    2. Qualifying Vodacom customers purchasing a new and qualifying Vodacom issued device (the “Qualifying Device”) during the Promotion Period from a participating Vodacom Franchise and National Chain store (the “Participating Stores”) will be eligible to qualify for once-off data allocation.
    3. Qualifying Vodacom Customers must purchase and connect a ZTE MF935 router MIFI deal with the new prepaid LTE sim card.
    4. A Qualifying Device can only enter the Promotion once.
    5. When a Qualifying Vodacom Customer with a Qualifying Device successfully achieves the pairing, they will be allocated the 50GB + 50GB Night owl bundle once off valid for 30 days.
    6. The above allocations will be made within 72 hours of the pairing being achieved.
    7. The Promotional offer will only be activated if the qualifying Vodacom customer exclusively uses a new Vodacom Prepaid LTE MSISDN (phone number) on the Qualifying Device purchased at a Participating Store.
    8. The following applies for the data allocation:
      1. Data cannot be transferred.
      2. Data can only used with the original ZTE MF935 MIFI router.
      3. Prepaid LTE needs to always be inserted inside the ZTE MF935 MIFI router.
    9. Initiating a FreeChange to another prepaid price plan will impact the promotion and is not allowed.
    10. Migrating to top-up or Postpaid will result in the removal from the promotion and forfeiture of any remaining allocations (including future months).
    11. The Promotion is only valid in Participating Stores during the Promotional Period.
    12. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.
    13. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions thereof, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
    14. Neither Vodacom or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from participation in the Promotion.
    15. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all participants hereby waive any rights which they may have against the Vodacom and its associated companies, agents, contractors and/or sponsors.
    16. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
    17. These terms and conditions must be read in conjunction with the standard Vodacom standard T&Cs.
    18. Vodacom reserves the right to amend these terms and conditions and where such amendment is material, Vodacom will provide the customer with reasonable prior written notice prior to implementing such change.

    Personal information

    1. User data collected via the Promotion will not be used for any other purpose than for execution of the Promotion.
    2. User data collected via entry for this Promotion will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy

    General

    1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
    2. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
    3. Vodacom may refuse to allocate data if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
    4. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the promotional allocation.
    5. Vodacom is not liable for any technical failures affecting participation process of the Promotion. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in process of the Promotion.
    6. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any promotional data allocation nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
    7. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
    8. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
    9. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
    10. Below are the Qualifying Devices

     New Devices may be added when listed by Vodacom.

    Description

    Network Tech (4G)

    Once off Allocation

    ZTE MF935 + SP

    4G

     50GB +50GB Night owl

     

     

    Page Description
    Vodacom ZTE MF935 router MIFI and get 50GB + 50GB Night Owl retail campaign (the “Promotion”) will run from 1 February 2024 to 31 August 2024 (both days inclusive) (the “Promotion Period”).
    Page Title
    ZTE MF935 router - Promotion | Vodacom
    Keywords
    ZTE MF935 router
    Weight
    0
    Page Category
    Page URL
    /vodacom/terms/promotions/zte-mf935-router

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