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Trusted by over 800 000 customers and counting.
Vodacom Cellphone Insurance
Stay connected no matter what.
Laptop and Tablet Insurance
Rest assured knowing your bills are paid
Vodacom Contract Cover
Cellphone Insurance
Vodacom Cellphone Insurance is a way to cover your cellphone from the unexpected. We will insure your new cellphone against loss, theft and damage from as little as R20 per month.
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Fast replacement
Lost or stolen cellphones are replaced within 48 hours through our nationwide network.
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Great value
Premiums are based on the value of your device and start from as little as R20.
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Cover options that are right for you
You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.
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Easy claims process
Simply email us at servicing.deviceinsurance@vodacom.co.za or call 082 1952.
Laptop and Tablet Insurance
Vodacom Laptop and Tablet Insurance is a way to cover your new portable devices from the unexpected. We will insure your laptop and tablet device against loss, theft and damage from as little as R20 per month.
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Next day replacement
Lost or stolen devices are replaced within 24 hours through our nationwide network.
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Great value
Premiums are based on the value of your device and start from as little as R20.
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Cover options that are right for you
You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.
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Easy claims process
Simply email us at servicing.deviceinsurance@vodacom.co.za or call 082 1952.
Contract Cover
Affordable, value-for-money insurance that pays for your
Postpaid or Top Up contract expenses in the event of death.
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Covered in the event of death
A lump sum benefit is provided to cover your outstanding subscription costs.
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One affordable premium for all plans
Affordable premium of R6.99 for all price plans.
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Convenient monthly payments
Premium will be added to your monthly cellphone bill.
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Easy claims process
In the event of death, all we need is the certified death certificate and certified copy of ID, and our team will take care of the rest.
R6.99/month
Our cellphone insurance products
Insurance
Cover for loss, theft and any damage
Loss
Theft
Accidental Damage Insurance
Water Damage
Worldwide cover
Optional Specified Insured Extras
From R20 /month
Damage
Cover for any type of damage,
including liquid damage
Accidental Damage Insurance
Water Damage
Worldwide cover
From R20 /month
Extras
Cover for your accessories, such a
Gear Fit or Apple TV
Loss
Theft
Accidental Damage Insurance
Water Damage
Worldwide cover
From R80 /month
Contract and Top Up customers: the premium will be added to your monthly bill. Prepaid customers: the premium will be debited from your bank account. Only cellphones that are less than 30 days old can be insured. For Specified Insured Extras, only accessories stocked by Vodacom will be covered.
Our laptop and tablet insurance products
Insurance
Cover for loss, theft and any damage
Loss
Theft
Accidental Damage Insurance
Water Damage
Worldwide cover
From R20 /month
Damage
Cover for any type of damage, including liquid damage
Accidental Damage Insurance
Water Damage
Worldwide cover
From R20 /month
Contract and Top Up customers: the premium will be added to your monthly bill. Prepaid customers: the premium will be debited from your bank account.
Only Laptop and Tablets that are less than 30 days old can be insured.. For Specified Insured Extras, only accessories stocked by Vodacom will be covered.
Am I insured?
Check your insurance status and policy details.


You're insured
To view your policy, please provide your ID number.
This is a security measure - your ID number is safe with us.
Please enter a valid ID number.
You're not insured
We didn't find any insurance policies for xxx xxx xxxx.
Get a quote to insure your device.
We only insure devices that are less than 30 days old.
You have until DD MMM YYYY to insure your
device.
You're not insured
We didn't find any insurance policies for xxx xxx xxxx.
Unfortunately, we only insure new devices.
Enter your OTP
Please enter the One Time Pin (OTP) sent to you via SMS.
Sorry, something went wrong
We encountered a technical error. Please try again. If you continue to experience difficulties, you can call Cellsure on 082 1952 or 011 844 2800.

Without insurance, repairing and replacing a phone is expensive
Without insurance, you'd have to pay the below amounts out of your own pocket for various repairs to your cellphone.
If your phone is lost or stolen, the cost to replace it would be R7 500.
All costs based on an iPhone 6s 128GB. Cost to replace is based on a service stock unit (i.e. a device without accessories).
Who can get Contract Cover?

You must have a valid South African Identity Document.

You must be between 18 and 63 years of age to apply for cover.

Must be a Vodacom Contract or Top Up customer.
Why choose Vodacom Insurance?
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Easily accessible cover
Relevant insurance products ranging from Life Cover including Disability and Salary protection, Funeral Cover and cover for your various devices.
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Fast claims turnaround time
Device insurance claims paid within 48 hours.
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Convenient support
We are here to help you with any query.


You're insured
To view your policy, please provide your ID number.
This is a security measure - your ID number is safe with us.
Please enter a valid ID number.
You're not insured
We didn't find any insurance policies for xxx xxx xxxx.
Get a quote to insure your device.
We only insure devices that are less than 30 days old.
You have until DD MMM YYYY to insure your
device.
You're not insured
We didn't find any insurance policies for xxx xxx xxxx.
Unfortunately, we only insure new devices.
Enter your OTP
Please enter the One Time Pin (OTP) sent to you via SMS.
Sorry, something went wrong
We encountered a technical error. Please try again. If you continue to experience difficulties, you can call Cellsure on 082 1952 or 011 844 2800.

Why do I need Laptop and Tablet Insurance?
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Laptop and tablets break easily
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Laptop and tablets are expensive to repair and replace
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Laptop and tablets are part of our daily lives
To get Cellphone Insurance
Premiums are individually calculated. To get a quote:

Call centre
Call 082 1952
To get Laptop and Tablet Insurance
Premiums are individually calculated. To get a quote:

Call centre
Call 082 1952
To get Contract Cover

Upgrade or get a new contract online
You get Contract Cover with your new device
Browse our deals now.

Call centre
Call 082 1946
How does my beneficiary claim?
Please inform your loved ones that the claim must be submitted within 30 days of you passing on.
Call us on 082 1946
Visit Deceased accounts
How do I claim?
Lost or stolen cellphone
- Call us on 082 135 to block your SIM and blacklist your phone. Remember to record the ITC reference number.
- Report the loss/theft to the police and record the case number. You will need your ITC reference number when you open the case.
- Go to your nearest store and an agent will process your claim. If approved, an agent will provide you with a new device straight away.
- Find a store
Damaged cellphone
- Take the device to your nearest Vodacom Repair Centre.
- A helpful consultant will book the cellphone in for repairs/replacement.
For more information, call Customer Care on 082 135, FREE from a Vodacom cellphone.
Alternatively, download the claims form, and fill in the details. You can then fax it to 011 546 9000 OR email it to claims.deviceinsurance@vodacom.co.za.
Testimonials
Vicky
I have claimed three times with Vodacom Insurance - twice for a smashed screen and once for a stolen phone. On all three occasions, I was sorted within 24 hours and had no issues whatsover.
I have been so impressed by this that I wish Vodacom could insure everything for me - my car, my home, my health...
I hope you have the same experience. Being without a phone is pretty awful (for me at least).
Got a question?
When will the cover start?
Your cover starts immediately
• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.
• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.
• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.
• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.
Can changing Sim Cards in my device lead to problems with my Vodacom Insurance policy?
Got a question?
When will the cover start?
Your cover starts immediately
• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.
• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.
• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.
• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.
What happens when I change my contract?
You may also be interested in
Laptop and Tablet Insurance

Protect your devices from loss, theft and damage.
From /month
Got a question?
What laptops and tablets can I insure?
When will the cover start?
Your cover starts immediately
• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.
• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.
• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.
• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.