Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom NXT LVL “Travis Scott” Competition where 10 (ten) customers stand a chance to win double general access tickets to see Travis Scott’s Circus Maximus Tour at the FNB Stadium, Johannesburg on the 11th of October 2025.
All participants during the term of the Competition agree to be bound by the following Terms and Conditions:
Duration
The Competition is open to all Vodacom NXT LVL prepaid and hybrid customers between the ages of 18 (eighteen) to 25 (twenty-five) years old. NXT LVL customers must sign up on the NXT LVL Rewards Platform before the 21st September 2025. The competition will be open on the NXT LVL Rewards Platform from 08h00 on 29 September 2025 (“Start Date”) to 23h59 on 3 October 2025 (“End Date”).
The duration of the Competition may be extended or curtailed at the discretion of Vodacom.
Prizes
10 (ten) customers are eligible to win double general access tickets worth R1 360.00 (one thousand six hundred and sixty Rand) per pair.
The total value of the Prize is R13 600.00 (thirteen thousand six hundred Rand) (the “Prize”)
The tickets will be valid for the 11th October 2025 performance only.
The Travis Scott Circus Maximus tickets are not inclusive of the following, which are for the personal account of the respective winners:
Transport to the venue;
Drinks and meals (other than the light snacks provided at the event);
Any additional extras are to be settled by the prize winners.
Eligibility
Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
The Competition is only open to natural persons between the ages of 18 (eighteen) years and 25 (twenty-five) years. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
Only entrants who are using Vodacom SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to participate in this Competition.
Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.
In the event that the user of the mobile phone (i.e. the participant in the Competition) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the prize will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
Valid Entry
To stand a chance of winning in the Competition, qualifying entrants must -
Be NXT LVL registered
Sign up on the NXT LVL Rewards Platform before 21st September 2025
Participants are allowed to enter multiple times.
There are no additional charges for participating in the Competition. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.
Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable.
Prize draw
The winners will be selected on the 6th October 2025 from eligible entries who meet all the requirements set out in these Terms and Conditions. The verified winners will be notified within 2 (two) working days that he/she has been selected and verified as a winner.
Winner Validation
All the information provided or related to this Competition shall be managed, captured and approved by Vodacom.
Vodacom will use reasonable efforts to contact the winners via telephone on the contact details provided by the participants to participate in the Competition.
Vodacom shall attempt to contact the winners for a period of 2 (two) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 AM (eight) in the morning and 5 (five) PM. Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.
Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
Vodacom shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.
Prize Delivery
Prizes will be sent by email to the email address provided by winner in the form of virtual tickets.
No prize is transferable or exchangeable and may not be redeemed for cash.
If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.
All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prizes shall terminate.
Personal information
User data collected via the Competition will not be used for any other purpose than for execution of the Competition.
Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
Vodacom’s decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into.
Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
Vodacom NXT LVL “Travis Scott” Competition where 10 (ten) customers stand a chance to win double general access tickets to see Travis Scott’s Circus Maximus Tour at the FNB Stadium, Johannesburg
You can only have one recurring bundle paid-for with airtime and one recurring bundle paid-for via credit card active at a time.
You can cancel your recurring bundle 3 days prior to your next allocation.
Recurring bundles paid via credit will be cancelled if payment fails.
Should you have insufficient airtime balance to cover the cost of your recurring bundle, Vodacom will attempt to deduct the cost of the bundle from your airtime for 60 consecutive days. Should all attempts fail, your bundle subscription will be cancelled.
If you purchase another recurring bundle before the expiry date , your existing balance will be added to your new bundle (should the additional bundle be of the same or higher allocation of the existing bundle) and the allocation date of your new bundle shall come into effect.
These bundles are valid for 30 days. Any unused data from this bundle upon expiry will be rolled over free of charge for the next 30 days in the following scenarios:
If on the 30th day, your bundle gets successfully renewed on time and the next recurring bundle is allocated successfully;
If you migrate to a bundle of a larger size. In this instance, the migration should occur immediately; and
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How can I pay for my premium?
We offer two forms of payment - you can either choose to pay your premium via a debit order or, if you are a Vodacom contract customer, you can choose to add your premium to your Vodacom bill.
How do I make changes to my funeral cover?
You can make changes to your funeral cover by calling our servicing department on 082 178 00.
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If your recurring debit order is unsuccessful, you have two options available to still make payment within the month:
You can call our servicing department on 082 178 00 to arrange a special debit.
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If we still aren't able to collect a premium for the month, you will enter your 30-day grace period and we will attempt to double debit you in the next month. If this is still unsuccessful, your cover will lapse.
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You must be between 18 and 60 years of age to apply for cover.
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Available to
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How does a beneficiary claim?
When you pass away, your beneficiary will need to provide us with the relevant documentation so that we can settle the claim quickly and efficiently.
Call us 082 124 or email [email protected]
You can choose to have 20% of the value of the premiums paid back in cash after paying 5 years of consecutive premiums.
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BENEFIT 2
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To make things easier at this time, an immediate payout is made available to your family to assist with funeral costs. The remainder of the policy will be settled upon a successful claims process.
A claims consultant will guide you through the claims process with the required documentation.
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Your cover starts immediately for death as a result of an accident and after having this cover for three months, you will be covered for death from natural causes such as a heart attack.
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Your beneficiaries will learn about this policy if you tell them about it. The insurer will not under any circumstance contact your beneficiary or make them aware of the policy while you are still alive. The insurer will only contact the beneficiary upon notification of your passing. It is important to let your loved ones know about your policy so that they can know to claim and avoid any delays in claim payment.
Life Cover is not limited to death as a result of sickness, but also covers you for death due to accidents or acts of violence against you. As a young person, you might not be married or have your own family to worry about. However, you may still be financially responsible for your parents, siblings, extended family, etc. Who will support them when you are no longer there? Having Life cover gives you the peace of mind that your loved ones will be taken care of. Life Cover is generally cheaper when you start young.
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Some Life Cover providers, like Vodacom, offer a portion of your total cover as an immediate cash payout to assist with funeral expenses. If the immediate cash payout is adequate to cover your cover funeral expenses, then additional funeral cover may not be necessary. However, Life Cover only covers you. If you will be required to contribute towards your family's funeral expenses, then you'll need to take out Funeral Cover to cover them.
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If you choose to add insurance when upgrading / buying a new device instore, you get covered as soon as your purchase is complete and you will leave the store insured.
If you phone us on 082 1952 to activate the cover, your cover is activated as soon as the application is completed.
If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.
In the event that you change your contract, your existing contract cover will be terminated and you will have to request that Contract Cover be added to your new contract.
If you should die during the period of insurance, we will pay a lump sum benefit equal to all the subscription fees and device financing costs in respect of the outstanding term of your Vodacom contract. This benefit will be paid to Vodacom (Pty) Ltd in order to fulfil your contractual obligation to Vodacom (Pty) Ltd.
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The rights under this policy are limited to your Vodacom contract. This policy cannot be used to protect any person other than you.
Read the Vodacom Life Assurance Company Limited Privacy Notice here and PAIA Manual here.
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