Vodafone Contacts

General terms and Conditions 

This is a license agreement between You, the user of Vodafone Contacts, and Vodacom regarding the use of the Vodacom Contacts application (the "Service"). This agreement is in addition to the Airtime Conditions and Price Plan Terms. By registering an account, You accept that You have read and agree to these terms.  You must be at least 18 years old to enter into this agreement. If You do not accept these terms, please do not register for an account. 


We will provide You access to the features of the Service free of charge but You can incur in data charges and costs in accordance to Your plan.  For more information on Your plan visit [URL]. Please bear in mind that such charges could be considerably higher if You are using the Service whilst travelling abroad. 

Under this agreement we grant You a non-exclusive, non-transferrable license to download, install, update and operate the Service on Your device for personal use only. 

The service is property of Vodafone and/or any third party (in this case VoxMobili) from which Vodafone has obtained the rights to license to you the service and it is protected by copyright. You acknowledge that title and full ownership rights to the service will remain the exclusive property of Vodacom and /or of such third party and you will not acquire any rights to the service except as set forth in these terms and conditions. You will not attempt to copy, modify, alter the service in anyway or sublicense or lease the service unless specified under these terms and conditions. 

The Service is only available on specific devices. Please check your device is compatible with the Service before You register for an account. 

The Service allows You to: 

  1. Backup and synchronize Your cellphone contacts; 

  2. Import and  Export Your cellphone Contacts to and from  an electronic format; 

  3. Manage Your Vodacom Contacts  from web at the[URL] 

You must register to use the Service. You can register creating an account from web, mobile application or mobile site. You must create and manage the Service using an account on Your device and through the online Vodacom Contacts portal. You are responsible for the activity that occurs on Your account, and You acknowledge to have the consent to use Your contacts. You must keep Your account password (or PIN) secure, and notify us immediately of any breach of security or unauthorised use of Your account. We do not guarantee that all devices are compatible with the Service. To see which devices are compatible please go to[URL]. We do not warrant or accept any liability for operation of the device used to access the features of the Service. In order to use the Service You will need a compatible device, a GSM mobile connection (supporting voice and data connection), internet access, the Vodacom Contacts  application. 

The Service is for Your personal, non-commercial use only, for use on the device that You own. 

Termination of the service and deletion of the account 

You have the right to terminate the Service for any reason and at any time. 

We have the right to terminate the Service without prior notice in the event of a violation of these terms or, for example,  if You encourage conduct that would constitute a criminal offence or could give rise to any cause of action, engage in any activity that otherwise interferes with the use and enjoyment of the Service by others, or harvesting personal information about other service users for any reason, or damage our reputation or that of a third party. 

We have the right to terminate the service for any reason whatsoever with a 30 days prior notice to you. 

If you do not use the service for 6 months or more we will be able to terminate the service and delete your account and all related data unless you are the service again within 30 days from our notice to terminate the service and delete the account. 

In case you change mobile operator, we have the right to terminate the service automatically and your account and all related data will be deleted, you will have 30 days to retrieve your data. 

Limitations of the Service 

You are responsible for ensuring the compatibility of this application with Your device, and for the installation of, use of, and results obtained from the Service. 

You shall ensure that Your device meets the system requirements of the Service, this includes obtaining updates or upgrades from time to time, in order to continue using the Service. 

We do not warrant or accept any liability for operation of the device used to access the features of the Service. In order to use the Service You will need a compatible device, a GSM mobile connection (supporting voice and data connection), internet access, the Vodafone Contacts application. 


We maintain reasonable technical safeguards to provide You with the Service, however, the use of the Service is subject to the use and availability of appropriate network connections. We're not responsible if the Service is affected by circumstances outside of our reasonable control. 

The Service is provided 'as is' and to the extent permitted by applicable law, we exclude all representations, warranties, conditions and other terms not expressly stated in these terms, including any implied warranties or conditions as to non-infringement of third party rights and fitness for a particular purpose in relation to Your use of the Service and related software. We don't warrant that Your use of the Service will be uninterrupted, available at all times or risk-free You agree that Your use of the Services is at Your sole risk. We make no warranty that the Service is error-free, free from interruptions or free from other failures or that the Service will meet Your requirements. 

We expressly disclaim any liability for damages arising from the usage of this Service or any other damages including but not limited to loss of profit, loss of data, loss of business or missed opportunities, any loss or damage that is not directly caused by us or which we could not reasonably expect at the time You entered into this agreement. The terms of this agreement will not affect any rights which You may have under any law and which we cannot exclude by agreeing it with You. 

Your personal information 

During the registration procedure, You will provide us with the following personal information: 

  1. Cellphone number

  2. Email address

  3. Your choosen PIN

The personal and contact information you provide when registering for the Service is stored in a secure location on the servers of VoxMobili in [France] . Voxmobili  provides only the storage of the personal data but is not entitled to access any personal data provided by you or use your personal information or contacts' personal information for their own business purposes.  

Your email address is used to send you system emails, like your registration confirmation and password reminders, updates about changes made to this service including any notices that we may need to send you regarding your use of the Service. Please be assured that we will not use your email address for marketing purposes unless you have otherwise agreed to this. All other usage of your personal information is governed by Vodacom' (privacy policy) which forms part of these Terms. 

By using the service and accepting these terms you agree to the use of the of this data by us. You agree that we and VoxMobile may copy and store such data (including personally identifiable data which you made part of your content or provided in your account) in as part of the service. 

Software upgrades 

When the software automatically performs updates, upgrades or repairs, You agree not to interfere with or prevent such activities. We may establish policies and practices to modify the operation and availability of the application to maximize the benefit for all customers. 

Changing these terms or the Service 

We may change these terms and the Service at any time. If the changes are likely to disadvantage You, we will give You a minimum of 30 days' notice. Don't forget You can terminate  the Service at any time. 

Customer Contact 

If You have any questions concerning these terms, or if You would like to contact us for any other reason, please go to www.vodacom.co.za 


This is the entire agreement between You and us for the Service. This agreement does not cover buying or maintaining Your device or Your use of a SIM card provided by us.   

This agreement is under [South African] law.