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Data Transfer

Terms and Conditions

1. Data Transfer will be applicable to Prepaid, Hybrid and Post-paid subscribers.

2. Transfer of Data bundles will be applicable to all once-off & recurring data bundles.

3. Only a customer that is the Master Account Holder can transfer a data bundle

4. Transfer of Data bundles will be applicable within the following payment types:

5. The transfer of data bundles with a validities greater than 1 day will be based on the bundle size. The following charges will be applicable to these bundles:

Transfer
ValidityAllocationPrice
> 1 day50MBFree
100MBR3.00
250MBR5.00
500MBR10.00
1GBR20.00

*Only applicable from 9 March 2019

6. A Sharing Subscriber can allocate Data bundles to a receiving MSISDN/s only within a pre-set parameter of bundle sizes. The pre-defined allocation bundle sizes will be as follows:

Data
50MB
100MB
250MB
500MB
1GB

7. The charge of transfer to Sharing Customers will be billed as follows:

8. Data Bundles can only be transferred on a set number of days before expiry:

9. The sharing subscriber will have the ability to link up to 5 MSISDN/s. The sharing subscriber will only be able to link/de-link the Receiving MSISDN/s that they can allocate every 30 days

10. There is no limit to the number of times a Sharing customer can allocate bundles to receiving customers

11. The allocated bundle given to the receiving MSISDN/s cannot be further transferred to someone else.

12. The allocated bundle given to the receiving MSISDN/s cannot be Rolled over

13. The channels that a customer can use to transfer data is:

14. In the cases where URL based bundles are transferred, the receiving customer is required to have access to the relevant applications to be able to use the URL based data bundle received.

15. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom will notify its customers of such amendment(s) before they come into force.

16. Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices (as specified by the regulating body, ICASA) are being used on the Vodacom network.

Out of Bundle Limit Lock

Terms and Conditions

The Out-of-Bundle Data Limit Lock service allows you to take control of your out-of-bundle data spend and set a Rand limit on what you want to spend on out-of-bundle data charges.

1. The Out-of-Bundle Data Limit Lock service is available to Prepaid, Hybrid and Postpaid Vodacom customers.

2. On the 1st of March 2019, all Vodacom all data-engaged customers will automatically be opted into the Data Limit Lock service, with their out-of-bundle spend limit set to R0. They will then be able to either opt out of the service or increase their limit. By opting out of the data limit lock service, you consent to be charged the applicable out-of-bundle rate.

3. For Pre-paid customers who have been default opted in to the Data Limit Lock service with their limit set to R0 implicitly by Vodacom - when their data bundle expires and they don’t have any remaining data bundles, the customer will be defaulted into out of bundle rates. With the exception of the following scenarios:

4. You will receive an SMS notification when you reach your out-of-bundle data limit.

5. Once you reach the limit you have set for out-of-bundle data spend; your data usage will be paused and you will not be able to use data until you perform one of the actions stipulated below.

6. In order to continue using data after your data usage has been paused, you will need to either:

7. Your out-of-bundle data limit will be included in your Call Limit Lock and cannot be more than your Call Limit Lock.

8. You can manage the Out-of-Bundle Data Limit Lock service via the following channels:

9. You can opt into and out of the Out-of-Bundle Data Limit Lock service at any point in time, multiple times per day.

10. Both Master Account Holders and linked numbers will be able to set the out-of-bundle data limit for each line.

11. You will still be able to use websites and apps that are free on the Vodacom network when your out-of-bundle data usage has been paused due to you having reached your out-of-bundle data limit.

12. Once opted into the Out-of-Bundle Data Limit Lock service, you will remain opted in until you opt out. The service will not automatically opt out at the end of the month.

13. Once you have opted out of the Out-of-Bundle Data Limit Lock service, it will be deactivated until you opt back in. You will not be automatically opted in at the end of the month.

14. The Out-of-Bundle data limit that you have set last will remain until you change it. It will not reset at the end of the month.

15. The Out-of-Bundle Data Limit Lock service does not have its own associated out-of-bundle data rate. You will be charged at the out-of-bundle data rate applicable to your price plan when using out-of-bundle data.

16. The Out-of-Bundle Data Limit Lock service does not apply to data usage while roaming.

17. Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom will notify its customers of such amendment(s) before they come into force.

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