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Buy a smartphone - Project trinity campaign

Terms and Conditions

The customer will be sent a message every 30 days to satisfy a recharge criteria, if the customer meets the recharge criteria within that 30 day period, they will qualify for the promotional allocation or else the allocation for that period is forfeited. 

When customers forfeit a month due to not meeting the recharge criteria this does not extend to the 12 months of the campaign.

  1. The Project trinity retail campaign (the “Promotion”) will run from 15 October 2021 until 15 December 2021 (both days inclusive) (the “Promotion Period”).
  2. Existing Vodacom prepaid customers (excluding Community Service and SIGI customers) can participate in the Promotion, excluding Post-paid and Hybrid/Top-Up customers (both new and existing)   (the “Qualifying Vodacom Customers”).
  3. Qualifying Vodacom customers purchasing a new and qualifying Vodacom issued device (the “Qualifying Device”) during the Promotion Period from a participating Vodacom Franchise or National Chain store (the “PEP Stores”) will be eligible to qualify for monthly data allocation
  4. Only qualifying Vodacom stores being “PEP Stores” in two identified regions (Limpopo and Mpumalanga) will be eligible to enter the campaign.
  5. Qualifying Vodacom Customers must recharge with a cumulative value of R29 or more every 30 days, for a period of 12 months to redeem the free allocation each month (30 days). 
  6. The recharge criteria will reset every 30 days from date of activation of the promotion/campaign
  7. Each month (30 day period) will be evaluated independently and missing the recharge criteria in one month will not impact the recharge criteria of any other month (i.e. consecutive months are not mandatory)
  8. A Qualifying Device can only enter the promotion/campaign once
  9. When a qualifying customer with a qualifying device successfully achieves the recharge criteria they will be allocated the following bundle that month:
    1. For 3G devices: 10 Vodacom minutes + 100MB every day for 7 days
    2. For 4G devices: 20 Vodacom minutes + 175MB every day for 7 days
  10. An additional allocation of YouTube data will be allocated upon achieving the recharge criteria and will be allocated as follows for that month:
    1. For 3G devices: 250MB WhatsApp bundle once-off valid for 14days
    2. For 4G devices: 250MB WhatsApp bundle once-off valid for 14 days
  11. The above allocations will be made within 72hours of the recharge criteria being achieved
  12. The promotional allocations (see 8 and 9) have a 12 month recurring cycle as long as the recharge criteria for each 30 day period is achieved. That is, if customers recharge with R29 every 30 days they will receive their allocations every month for 12 months.
  13. The promotional offer will only be activated if the qualifying Vodacom customer exclusively uses the new or existing Vodacom Prepaid MSISDN (phone number) on the Qualifying Device purchased at a Participating Store.
  14. The following applies for the Vodacom minutes allocation
    1. This bundle is for local voice calls - video calls are excluded
    2. The allocated voice bundle will only be applicable to on-net (i.e. Vodacom to Vodacom) voice calls
    3. All off-net calls will be billed to the customers prevailing price plan
    4. All unused minutes will expire every day at midnight
    5. Each daily allocation is independent of previous or subsequent allocations
    6. There will be no carryover or rollover of unused minutes
      1. The following call types are excluded from this bundle:
      2. Voice and video calls to other SA Networks
      3. Roaming calls
      4. International calls
      5. Video calls (to all networks)
      6. Conference calls (to other SA networks)
      7. Call Sponsor
      8. VAS calls
      9. Reverse Charge
      10. SMS, MMS, Data, SVS
      11. General Service calls
      12. Directory Enquiry calls
      13. Reconnect
      14. Message forwarding
      15. Fax Out dial
      16. Call forwarding (to other SA networks )
  15. The following applies for the data allocation
    1. This bundle is for local general data usage - international roaming is excluded
    2. All unused data will expire every day at midnight
    3. Each daily allocation is independent of previous or subsequent allocations
    4. There will be no carryover or rollover of unused data
    5. Data may not be transferred
    6. Data allocated will not carry a separate out of bundle rate and the standard out-of-bundle rate specific to the customer’s prepaid price plan will apply for any out-of-bundle usage
  16. The following applies for the YouTube data allocation
    1. This bundle is for local YouTube data usage - international roaming is excluded
    2. The above applies to YouTube app or in-browser usage
    3. All unused data will expire at midnight on the day of expiry
    4. Each allocation is independent of previous or subsequent allocations
    5. There will be no carryover or rollover of unused data
  17. Initiating a FreeChange to another prepaid price plan will not impact the promotion
  18. Migrating to top-up or postpaid will result in the removal from the promotion and forfeiture of any remaining allocations (including future months)
  19. The Promotion is only valid in Participating Stores during the Promotional Period.
  20. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.
  21. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions thereof, Vodacom’s decision will be final and binding and no correspondence will be entered into.
  22. Neither Vodacom or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the competition, shall be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from participation in the Promotion. 
  23. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all participants hereby waive any rights which they may have against the Vodacom and its associated companies, agents, contractors and/or sponsors.
  24. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  25. These terms and conditions must be read in conjunction with the standard Vodacom standard T&Cs.
  26. Vodacom reserves the right to amend these terms and conditions and where such amendment is material, Vodacom will provide the customer with reasonable prior written notice prior to implementing such change.
  27. By entering into the campaign, customer consent to have their device’s MSISDNs & ICCIDs (the “Device Info”) shared with WhatsApp, Facebook and Google, only to monitor whether participants join WhatsApp and/or Facebook; and/or make use of WhatsApp and/or Facebook and/or Google.  These third parties(WhatsApp, Facebook, Google) will handle the data within the set out applicable POPIA regulations/Laws, and Vodacom will not share any personal information other than the Device Info with these third parties.
  28. Below are the Qualifying Devices:

Device

Technology

Data daily allocation x everyday for 7 days

Voda Min daily everyday for 7 days

once off WhatsApp data valid for 14 days

Mobicel Star

3G

100MB

10 Min

250MB

Tecno pop 2 x Air

4G

175MB

20Min

250MB