Vodacom pricing update 2024
Vodacom RED Flexi plans pricing update
Thank you for your continued support during these times. As South Africa's leading network we're all about providing you with the best connection, the best coverage, the best customer service and products.
2024 is moving ahead which means it's time to review our prices to align to inflation and the inevitable increase in operational costs which impact all industries. Rest assured that we've kept this as low as possible while still providing superior quality - all part of our promise to you.
This annual price increase will come into effect from 1 April 2024 where there will be an average 7% subscription increase for contract customers on RED Flexi plans. This means an overall average increase of 4.6% to your total bill with no change to your handset financing or value-added services.
To further absorb as much of the costs as possible, and to make sure you get the best value for money, we've added in additional airtime to your plan.
Here are the subscription price updates from 1 April 2024:
RED Flexi plans
|
Current Price Plan |
New Price Plan |
Current Price (incl. VAT) |
New Price (incl. VAT) |
|---|---|---|---|
|
RED Flexi 75 |
RED Flexi 80 Plan |
R75,00 |
R79,99 |
|
RED Flexi 140 |
RED Flexi 150 Plan |
R140,00 |
R149,99 |
|
RED Flexi 200 |
RED Flexi 215 Plan |
R200,00 |
R215,00 |
|
RED Flexi 260 |
RED Flexi 280 Plan |
R260,00 |
R280,00 |
|
RED Flexi 440 |
RED Flexi 475 Plan |
R440,00 |
R475,00 |
|
RED Flexi 600 |
RED Flexi 645 Plan |
R600,00 |
R645,00 |
|
RED Flexi 900 |
RED Flexi 970 Plan |
R900,00 |
R970,00 |
Legacy RED Flexi plans
|
Current Price Plan |
New Price Plan |
Current Price (incl. VAT) |
New Price (incl. VAT) |
|---|---|---|---|
|
RED Flexi 120 |
RED Flexi 130 Plan |
R120,00 |
R130,00 |
|
RED Flexi 170 |
RED Flexi 180 Plan |
R170,00 |
R180,00 |
|
RED Flexi 225 |
RED Flexi 240 Plan |
R225,00 |
R239,99 |
|
RED Flexi 395 |
RED Flexi 425 Plan |
R395,00 |
R424,99 |
|
RED Flexi 60 |
RED Flexi 65 Plan |
R60,00 |
R65,00 |
|
RED Flexi 560 |
RED Flexi 600 Plan |
R560,00 |
R600,00 |
|
RED Flexi 845 |
RED Flexi 905 Plan |
R845,00 |
R905,00 |
|
RED Flexi 120 Monthly |
RED Flexi 130 Monthly Plan |
R120,00 |
R130,00 |
|
RED Flexi 170 Monthly |
RED Flexi 180 Monthly Plan |
R170,00 |
R180,00 |
|
RED Flexi 225 Monthly |
RED Flexi 240 Monthly Plan |
R225,00 |
R239,99 |
|
RED Flexi 395 Monthly |
RED Flexi 425 Monthly Plan |
R395,00 |
R424,99 |
|
RED Flexi 60 Monthly |
RED Flexi 65 Monthly Plan |
R60,00 |
R65,00 |
|
RED Flexi 560 Monthly |
RED Flexi 600 Monthly Plan |
R560,00 |
R600,00 |
|
RED Flexi 55 |
RED Flexi 60 Plan |
R55,00 |
R60,00 |
|
RED Flexi 110 |
RED Flexi 115 Plan |
R110,00 |
R115,00 |
|
uChoose Flexi 60 SIM Only |
uChoose Flexi 60 SIM Only |
R60,00 |
R65,00 |
|
RED Flexi 65 Monthly |
RED Flexi 70 Monthly Plan |
R65,00 |
R70,00 |
|
RED Flexi 130 Monthly |
RED Flexi 140 Monthly Plan |
R130,00 |
R140,00 |
|
RED Flexi 185 Monthly |
RED Flexi 200 Monthly Plan |
R185,00 |
R200,00 |
|
RED Flexi 245 Monthly |
RED Flexi 260 Monthly Plan |
R245,00 |
R260,00 |
|
RED Flexi 415 Monthly |
RED Flexi 445 Monthly Plan |
R415,00 |
R445,00 |
|
RED Flexi 585 Monthly |
RED Flexi 630 Monthly Plan |
R584,99 |
R630,00 |
|
RED Flexi 865 Monthly |
RED Flexi 930 Monthly Plan |
R865,00 |
R929,99 |
If you have any questions, view our helpful FAQs, give us a call on 082 135 or visit your nearest Vodacom store.
We look forward to keeping you connected, always.
Frequently asked questions
Why is there another price increase?
Price increases happen every year, across industry, to align to inflation and increased operational costs. Rest assured that we are committed to keeping this as low as possible, at just 7.7% on monthly subscription, while still providing superior quality. Please note that this translates to 4.6% on a customers monthly bill.
When will the annual price increase come into effect?
It will be effective from 1 April 2024.
Will the annual price increase be applied to all plans?
It applies to Postpaid mobile and data, Fibre, Home Internet, prepaid bundles as well as Postpaid recurring bundles, effective 1 April 2024.
What will my price increase be?
See your specific plan update here.
What is my new monthly subscription amount (as of 1 April)?
Refer to the table above.
How do I know what price plan I am on?
Visit My Vodacom App
- Under Billings - Click on 3 dots under bill so far
- Click Invoice
- Under Description you will see details
Or
Visit the VodaPay App
-
Click - View all
-
Click - My account
-
Click - Account details
-
Click - Manage my number
Will any of my other Vodacom plans be updated?
If you have multiple plans then please click here to check for any updates
How do I change or cancel my plan?
Contact Customer Care on 135 and an agent will help you.
Will this impact the bundles I buy?
Yes, Customer purchasing recurring bundles would be impacted as of March 2023, refer to info above on recurring bundles.
Will this change my device financing?
No, your financing will stay the same.
Why are you changing my price when I just signed my contract? What about CPA and the terms and conditions?
Vodacom reserves the right to update their terms and conditions long as customers are made aware of any changes at least 20 working days beforehand. This also doesn't breach CPA as the increase is in line with inflation. Please note that new and upgrading customers in February and March will receive a 2-month grace period, meaning those joining/ upgrading in March will get their increase in May 2024, and those joining or upgrading in March will receive their increase in June 2024
I didn’t get any notification of this update?
We sent all of our existing customers a communication via both SMS and email on 1 March 2024. Any new customers joining between January and March will get their notifications between April and June 2024. Click here to see the price increase communication.
I just signed up for a new plan (In Feb and March) and now have to pay more. Is this fair?
We apologise for any inconvenience , you've joined us during our annual price increase period. Given that you have just joined South Africa's leading network, we've given you a 2-month grace period before increasing the price of your plan.
I signed up for a two-line deal, will I get a price increase on both lines?
If the second line is 'Free 100% discount', then this 100% discount will still apply. If the second line is not discounted than an increase will apply see Question 3 of the FAQs
Does the price increase apply to family deals with 3 lines?
Yes, if the lines are chargeable then it will apply.
I signed up for a 2023 Black Friday promotion in November, does the price increase still apply?
If the plan you signed up for falls under the impacted plans, then yes the price increase will apply. See your specific plan update here.
Does the price increase apply to me if I am no longer under contract and on a month-to-month basis?
Yes, it applies to all contract customers. This includes in-contract and out-of-contract customers. Customers who are out of contract or going out of contract may experience higher costs due to any promotional add-ons and or discounts falling away at the end of the contract term.
See below example below:
| Contract status | Tariff plan | Subsciption | Discount | Net subscription | Net subscription after 7% increase | Difference |
|---|---|---|---|---|---|---|
| In contract | Red 600MB 50 min | R233 | R50 | R183 | R196 | R13 |
| Out of contract | Red 600MB 50 min | R233 | R0 | R233 | R249 | R16 |
Ready to upgrade? See what deals you qualify for here.
If you have any questions our customer support team is here is assist you. Please contact them on 082 135 or visit your nearest Vodacom store to speak with one of our consultants.
We look forward to keeping you connected, always.