Viu Promotion FAQ

  1. What is Viu

Viu is a premium video streaming service that gives you access to the best local and international content from any mobile phone device (mobile phone). You can either stream or download your favourite show to watch later, at your convenience.

  1. What is the promotion about?

All Vodacom new prepaid customers who buy a 4/5G selected smartphone and SIM Card at participating PEP stores, then recharge with R29 or more , at least once a month, will receive free Viu monthly subscription plus streaming data for up to 12 consecutive months.

  1. What is the reward?

Viu free premium subscription for 12 months plus 3GB monthly Viu streaming data, also for 12 months.

  1. What is the duration of the promotion

The promotion starts on 24th January 2025 and ends on 25th February 2025

  1. What should I do to receive the rewards for 12 months?

Recharge with R29 or more every month for the next twelve months to continue getting access to your 12-month free subscription.

6. How to access your free 12 monthly Viu subscription?

To redeem follow the below steps;

  1. Click on link in the SMS from Vodacom
  2. Select Profile/Member on top right-hand side of screen
  3. Select "Login/register" for FREE
  4. You MUST ONLY input your mobile number to activate the free 12-month subscription if you use your email address you will NOT get the free allocation.
  5. Receive an OTP and verify your mobile number
  6. Set password
  7. Process

To confirm your “FREE” activation

  1. Select “Profile"
  2. Check under "My Plan" it should show
  3. How much is the VIu monthly subscription.

The monthly subscription is free for 12 months, thereafter you may continue with a paid subscription for R69, per month. Alternatively, you may opt to cancel.

  1. What are the Viu terms & conditions?

For detailed terms and conditions follow this below link; http://voda.com/recharge-and-get

Vodacom ‘Recharge & Get’ Streaming Promotion

Terms and Conditions

Vodacom is running a Promotion where prepaid customers who buy a selected Vodacom deal (handset and SIM card) at PEP and PEP Cell, and recharge with R29 or in one day, at least once per month, will be rewarded with a FREE 30-day Viu subscription for 12 months and a monthly 3GB Viu streaming data. Customers will receive their Recharge goal via SMS.

All participants during the Promotion Period agree to be bound by the following Terms and Conditions:

Duration

  1. The Promotional Offer is open to all Vodacom prepaid customers residing in South Africa, who meet the purchasing and recharge criteria, from 06h00 on 24 January 2025 to 23h59 on 25 February 2025 (the Promotion Period).

Reward

  1. The Reward is a free 12-month subscription (worth R69 per month) and free 3GB 30-day Viu streaming data, also for12 months.
  2. Qualifying customers will receive a link to the Viu portal, sent via SMS, to access their rewards. The countdown for the free rewards will start when the customer signs into the Viu account.
  3. Qualifying customers who are eligible for rewards acknowledge, understand, and agree that-
  • they will need to activate a FREE subscription for the Viu Service.
  • customers who wish to continue with the Viu service post the FREE period will be billed for R69 monthly. Customers wishing not to be billed after the FREE period will be required to cancel their Viu subscription.
  • if a consumer terminates, cancel or port-out his/her number, such consumer forfeits the use of any unused rewards from that point in time, as well as the earning of future rewards from that point in time.

For more information on Viu, refer to the terms and conditions.

https://www.vodacom.co.za/vodacom/terms/data-bundle-terms/Viu-data-bundles

Valid Entry

  1. To be eligible to stand receive a reward in the Promotional Offer, qualifying entrants must:
    1. Receive an SMS instructing them to recharge with a specified amount.
    2. Meet the recharge criteria, i.e. recharge with the stipulated amount. The required amount is based on the daily or weekly cumulative total.
    3. Continue meeting the recharge goal every month for 12 months - R29 or more per day, at least once a day.
  2. Customers will only qualify once for the reward during the Promotional Offer period.

Eligibility

  1. All prepaid customers qualify:
    1. They should be data users on smart phones or data devices.
    2. They should be revenue generating.
  2. Only entrants who are using SIM cards that have been RICA registered are eligible to receive a reward in the Promotional Offer. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
  3. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Rewards

  1. All qualifying customers will receive the reward. The allocation of the reward is automated.

Prize Details

  1. The rewards are not transferable or exchangeable and may not be redeemed for cash.
  2. The rewards will be cancelled if a customer fails to meet their recharge goal for 2 months.       

Cancellation of the reward / VIU Service

  1. Customers are entitled to unsubscribe from the VIU Service at any time and for any reason by following the “cancel” prompts available within the VIU Service menu, or by:
  • using Vodacom self-service channels.
  • calling Vodacom Customer Care: 082135.
  • dial USSD: *135#.
  • visit WEB: https://www.Viu.com/; or
  • via Vodapay App.
  1. When cancelling/ unsubscribing from the VIU Service, you accept that your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), in order to facilitate a convenient experience should you choose to re-subscribe at a later stage within the 6 (six) month period.

Personal information

  1. User data collected via the promotion will not be used for any other purpose than for execution of the promotion.
  2. User data collected via entry for this promotional will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. Vodacom’s decision on any aspect of the Promotion including the allocation of the rewards will be final and binding and no correspondence will be entered into.
  3. In the event of a dispute regarding any aspect of the promotion and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
  4. Vodacom may refuse to award a reward if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
  5. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the reward.
  6. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  7. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotional Offer being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
  8. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  9. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions