Terms and Conditions

All participants during the Promotion Period agree to be bound by the following Terms and Conditions:

1. The Promotional Offer is open to all Vodacom prepaid customers residing in South Africa, who meet the recharge criteria, from 06h00 on 11 July 2025 to 23h59 on 31 October 2025 (the Promotion Period).
2. Qualifying customers should reply Viu to 31118 before they can access their rewards. Thereafter, they will receive a link, sent via SMS, to sign up. The countdown for the free rewards will start when the customer signs into the Viu account.
3. Qualifying customers who are eligible for rewards acknowledge, understand, and agree that-

• they will need to activate a FREE subscription for the Viu Service.
• customers who wish to continue with the Viu service post the FREE period will be billed for R69 monthly. Customers wishing not to be billed after the FREE period will be required to cancel their Viu subscription.
• if a consumer terminates, cancel or port-out his/her number, such consumer forfeits the use of any unused rewards from that point in time, as well as the earning of future rewards from that point in time.

For more information on Viu, refer to the terms and conditions.

https://www.vodacom.co.za/vodacom/terms/data-bundle-terms/Viu-data-bundles

Valid Entry

4. To be eligible to stand receive a reward in the Promotional Offer, qualifying entrants must:
   • Receive an SMS instructing them to recharge with a specified amount.
   • Meet the recharge criteria, i.e. recharge with the stipulated amount. The required amount is based on the daily or weekly cumulative total.
5. Customers will only qualify once for the reward during the Promotional Offer period.

Eligibility

6. All prepaid customers qualify:
   • Customers should have been active on the Vodacom network for no less than 30 days.
   • They should be data users on smart phones or data devices.
   • They should be revenue generating.
7. Only entrants who are using SIM cards that have been RICA registered are eligible to receive a reward in the Promotional Offer. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
8. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Rewards

9. All qualifying customers will receive the reward. The allocation of the reward is automated.

Prize Details

10. The rewards are not transferable or exchangeable and may not be redeemed for cash.
11. The rewards will be cancelled if a customer does not activate a Viu account within 30 days.                 

Cancellation of the reward / VIU Service

12. Customers are entitled to unsubscribe from the VIU Service at any time and for any reason by following the “cancel” prompts available within the VIU Service menu, or by:

• using Vodacom self-service channels.
• calling Vodacom Customer Care: 082135.
• dial USSD: *135#.
• visit WEB: https://www.Viu.com/; or
• via Vodapay App.

13. When cancelling/ unsubscribing from the VIU Service, you accept that your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), in order to facilitate a convenient experience should you choose to re-subscribe at a later stage within the 6 (six) month period.

Personal information

14. User data collected via the promotion will not be used for any other purpose than for execution of the promotion.
15. User data collected via entry for this promotional will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy

General

16. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
17. Vodacom’s decision on any aspect of the Promotion including the allocation of the rewards will be final and binding and no correspondence will be entered into.
18. In the event of a dispute regarding any aspect of the promotion and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
19. Vodacom may refuse to award a reward if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
20. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the reward.
21. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
22. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotional Offer being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
23. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
24. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions