We're committed to providing easy access to a range of offers and services suitable for persons with various disabilities. Together with organisations for disabled persons we place special focus on meeting the needs of senior citizens, persons with visual impairments, and persons who experience communication barriers (Deaf/deaf, hard of hearing, hearing impaired, deafblind, and those with speech impairments). By meeting these specific needs, we enable you to stay connected, live a better life today and build a better tomorrow.
Explanations of disabilities and senior citizens
Senior citizens
Refers to persons over the age of sixty years.
Persons with visual impairments
Refers to those who are blind, partially sighted or have low vision.
Persons with communication barriers
Refers to those who are Deaf/deaf, hard of hearing, hearing impaired, deafblind, and speech impaired.
Persons with visual impairments
Register your disability to get communication about special offers.
Discover devices with the accessibility features.
Get the most out of your phone by learning how to activate VoiceOver & TalkBack.
Get services tailor-made for persons with visual impairments.
Persons with communication barriers
Discover an easy-to-use phone with the features that work best for you.
Register as a senior citizen to get communication about special offers.
Senior Citizens
Discover an easy-to-use phone with the features that work best for you.
Register as a senior citizen to get communication about special offers.
Register your disability (Voluntary)
Find out about deals as they become available
Get information about resources for users
Find out about services
or call 082 12580 FREE from any Vodacom SIM card or e-mail [email protected]
Customer Care and product information
Product information and general queries
Email
[email protected]
Tel
082 12580 (FREE from any Vodacom SIM card)
SMS
12580 (from any Vodacom SIM card)
Chat
MyVodacom App
For all contract customers
For prepaid customers with communication
barriers (Deaf, hard of hearing, hearing impaired,
deaf, Deafblind, speech impaired) who have
registered their disability
Your feedback will help us improve!
Simply tell us what you think about our Specific Needs services. We welcome all comments, compliments and suggestions. To share information about accessible technology, send an email to:
Note: This email address is exclusively for the use of persons with disabilities