Explanations of disabilities and senior citizens:
Senior citizens refers to persons over the age of sixty years.
Easy-to-use phone
Vodacom caters to the Specific Needs of Senior Citizens because we understand that some elderly customers desire easy access to voice calls and SMSs when connecting with friends, family and during emergencies.
The Alcatel 2019 is a tailor-made device for senior citizens which has a large keypad and is easy to use and navigate.
Key Features:
Where to purchase the phone
Should you find it difficult to obtain this device, send an e-mail to [email protected]
Benefits of shopping on-line
Free delivery
Free SIM and connection
14 Day return policy
Free upgrade
Priority device repairs
We understand that your mobile device is your life line. As a senior citizen, your repair will receive priority when booking in your device (depending on the nature of the repair). Hence, when booking in your device, mention to the consultant that you are a senior citizen. This will enable your request to be prioritized.
Register your disability (Voluntary)
Find out about deals as they become available
Get information about resources for users
Find out about services
or call 082 12580 FREE from any Vodacom SIM card or e-mail [email protected]
Product information and general queries
Account related queries
See all Vodacom Customer Care numbers and short codes for account related queries.
Feedback
Share your feedback about our services or share information about accessible technology by sending an e-mail to:
Note: This email address is exclusively for the use of persons with disabilities
