The term “Persons with communication barriers” refers to persons who are Deaf, hard of hearing, deaf, hearing impaired, Deafblind and speech impairedNew! SMS Emergency service for persons with communication barriers
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Customers with communication barriers (Deaf, hard of hearing, deaf, hearing impaired, Deafblind and Speech impaired) who prefer to not make or use voice calls shouldn’t have to pay unnecessary voice costs.
Please note: These deals are available at selected Vodacom Shops and valid until 6 May 2019
Get a list of deals Special SMS bundles for persons with communication barriers
We have created a SMS bundle price plan, suitable for you, giving you more value and ensuring you stay connected when you purchase an SMS bundle, you receive an extra SMS bundle, FREE of charge.
|Standard SMS bundle||Deaf and hearing Impaired SMS bundle||Total Cost per bundle||In-bundle SMS||Out-of-bundle SMS (peak)||Out-of-bundle SMS (off-peak)|
We understand that your mobile device is your life line. As a person with a disability, your repair will receive priority when booking in your device (depending on the nature of the repair). Hence, when booking in your device mention to the consultant that you are a person with a disability. This will enable your request to be prioritized.
Find out about deals as they become available
Get information about resources for users
Find out about services
- 082 12580 (FREE from any Vodacom SIM card)
(from any Vodacom SIM card)
- MyVodacom App
For all contract customers
For prepaid customers with communication
barriers (Deaf, hard of hearing, hearing impaired,
deaf, Deafblind, speech impaired) who have
registered their disability
Account related queries
See all Vodacom Customer Care numbers and short codes for account related queries.
Share your feedback about our services or share information about accessible technology by sending an e-mail to:
Note This e-mail address is exclusively for the use of persons with disabilities