Invite a Friend Promotion Terms and Conditions

CBU

Invite a Friend Promotion

Terms and Conditions:

  1. Vodacom (Pty) Ltd and Vodacom Payment Services (Pty) Ltd (“Vodacom”) is giving you the opportunity to participate in the “Invite a Friend” Promotion (the “Promotion”) whereby you can be rewarded for referring the VodaPay app to your friends and family.
  2. The reward could be a data bundle (a “Bundle”), and/ or a coupon (a “Coupon”) (together referred to as the “Rewards”).
  3. These terms and conditions shall govern your participation in the Promotion.
  4. Duration
    • The Promotion will run from 13 February 2025 to 30 June 2025 (the “Promotion Period”) and the final day of the promotion will be referred to as the “End Date”.
    • The Promotion Period may be extended or curtailed at the discretion of Vodacom.
  5. Eligibility and Participation
    • You will be eligible to participate in the Promotion if you receive communication about it through the SMS, VodaPay app push notification and/ or via the Rewards section in the VodaPay app. Only Vodacom subscribers are eligible to participate.
    • To qualify for the reward communicated, the following conditions must be met:
      • You use the invite a friend promotion in the rewards section of the VodaPay app to send the invite URL link that your friends and/or family must use to download the VodaPay app and then create a VodaPay account;
      • Once your friend / family has successfully created a VodaPay account after using your invite link to download the VodaPay app, they must spend a minimum of R1 using their bank card or VodaPay wallet within 7 days of joining the VodaPay app;
      • Only payments completed using a bank card and/or the Vodapay wallet in the VodaPay app will qualify you for a reward.
    • Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management, or marketing of the Promotion are eligible to participate in the Promotion.
    • You/New users are eligible to participate in this Promotion using a VodaPay account on one device only.
  6. Rewards
    • The reward you will qualify for after your friend and /or family member successfully joins the VodaPay app, provided the conditions detailed in 5.2 are met, will be communicated to you through SMS and VodaPay app push notification or via the Rewards section in the VodaPay app. This will include the reward size and validity period.
    • The reward will be allocated to you shortly after your friend and/ or family member who meets on the conditions as detailed under 5.2.
    • You are eligible to receive one reward for each friend and / or family member that successfully joins the VodaPay app (meeting all the conditions detailed under condition 5.2). You are only eligible to receive a maximum of three rewards during the Promotion Period.
    • Should you qualify for data reward, note that this is a once-off data bundle that will be allocated to your Vodacom mobile number you are using in the VodaPay app and the balance for this can be checked under *135# and or via the My Vodacom App.
    • Should you be eligible for a Coupon reward, note that a Coupon reward will be in the form of an electronic Coupon that will be issued to you via SMS and/or the VodaPay App. Any Coupon you receive as a Reward will be subject to the Coupon terms and conditions that will be set out in the Coupon presented to you electronically. The Coupon terms and conditions will include information relating but not limited to:
      • the Coupon validity period;
      • the Coupon redemption process; and
      • which Participating Merchants you may redeem the Coupon from.
  7. Personal Information
    • Vodacom respects the right to privacy and takes the protection of your personal information seriously. Vodacom will only use your personal information for the purposes of the Promotion as stated in these terms and conditions and in accordance with Vodacom’s Privacy Policy available on, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
    • You hereby consent to Vodacom share your personal information with third parties identified by Vodacom from time to time solely for the purpose of execution of the Promotion.
    • In order to effect arrangements required for the coupon reward fulfilment in terms of the Promotion, Vodacom will share personal details of the respective winners, such as name and surname, contact number and banking details with a Vodacom approved third agency, for distribution of the Reward and you hereby agree to such disclosure as is necessary to affect the Reward fulfilment.
  8. General
    • Vodacom reserves the right to suspend this promotion in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
    • Vodacom reserves the right to suspend, cancel or convert this Promotion on reasonable notice. 
    • Vodacom reserves the right to change and/or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit.
    • Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (CPA).
    • Vodacom’s decision on any aspect of the Promotion including the allocation of a Reward will be final and binding and no correspondence will be entered into.
    • In the event of a dispute regarding any aspect of the Promotion and/or the terms and conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
    • Vodacom may refuse to issue the Reward if these terms and conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
    • Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors, and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming a Reward.
    • Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
    • If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
    • All information relating to the Promotion which is published on any marketing material will form part of these terms and conditions. In the event of any conflict between such marketing material and these terms and conditions, these terms and conditions shall prevail.
    • The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: VodaPay Platform - Terms | Vodacom
Page Description
Invite a Friend” Promotion (the “Promotion”) whereby you can be rewarded for referring the VodaPay app to your friends and family.
Page Title
Invite a Friend - Promotion | Vodacom
Keywords
Invite a Friend
Weight
0
Page Category
Promotions
Terms and Conditions
Page URL
/vodacom/terms/promotions/invite-a-friend

Buy a new smartphone Promotion Terms and Conditions

CBU

Buy a new smartphone + new sim card and get value back in data and airtime

Terms and Conditions

All customers purchasing one of the qualifying devices will receive free “R29 airtime” or “R55 airtime” + the once off buy and get value proposition of 20GB (10GB Anytime data + 10GB Night Owl data) valid for 30 days upon activation. 

The “R29 airtime” or “R55 airtime” is normal airtime and will follow the Vodacom airtime terms and conditions and usage policy. 

Duration

  1. The Vodacom free “R29 airtime” or “R55 airtime” + Buy and Get smartphone retail campaign (the “Promotion”) will run from 1 June 2025 – 05 August 2025(both days inclusive) (the “Promotion Period”).
  2. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.

Eligibility

  1. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Valid Entry

  1. New Vodacom prepaid customers (excluding Community Service and SIGI customers) can participate in the Promotion, excluding Post-paid and Hybrid/Top-Up customers (New) (the “Qualifying Vodacom Customers”).
  2. Qualifying Vodacom customers purchasing a new and qualifying Vodacom issued device (the “Qualifying Device”) during the Promotion Period from a participating Vodacom Franchise or retail chain store (the “Participating Stores”) will be eligible to qualify for once off data and airtime allocation.
  3. Qualifying Vodacom Customers purchasing qualifying 4G devices may automatically be recharged with a once off value of ”R29 airtime” or “R55 airtime” + redeem the free ”Buy and Get” allocation once off valid for 30 days. 
  4. A Qualifying Device can only enter the promotion/campaign once.
  5. When a qualifying customer with a qualifying device successfully activates the new sim and qualifying device on to the Vodacom network, they may be allocated the following bundle that month:
  6. For 4G /5G devices: 10GB anytime bundle once-off valid for 30 days.
  7. For 4G /5G devices: 10GB night owl bundle once-off valid for 30 days

Plus

  1. For 4G /5G devices: R29 airtime recharge

Or

  1. For 4G /5G devices: R55 airtime recharge
  2. The above allocations will be made within 72hours of the activation and pairing criteria being achieved.
  3. The promotional allocations (see 8) do not have a recurring cycle. However, is subject to customers activating the device on the Vodacom network within the first 30 days of the purchase.
  4. The promotional offer will only be activated if the qualifying Vodacom customer exclusively uses a new Vodacom Prepaid MSISDN (phone number) on the Qualifying Device purchased at a Participating Store.
  5. The following applies for the data allocation.
    1. This bundle is for local general data usage - international roaming is excluded.
    2. All unused data will expire at midnight on the day of expiry.
    3. There will be no carryover or rollover of unused data.
    4. Data may not be transferred.
    5. Data allocated will not carry a separate out of bundle rate and the standard out-of-bundle rate specific to the customer’s prepaid price plan will apply for any out-of-bundle usage.
  6. Initiating a FreeChange to another prepaid price plan will not impact the promotion.
  7. Migrating to top-up or postpaid will result in the removal from the promotion and forfeiture of any remaining allocations (including future months).
  8. The Promotion is only valid in Participating Stores during the Promotional Period.
  9. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.
  10. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions thereof, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
  11. Neither Vodacom or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from participation in the Promotion. 
  12. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all participants hereby waive any rights which they may have against the Vodacom and its associated companies, agents, contractors and/or sponsors.
  13. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  14. These terms and conditions must be read in conjunction with the standard Vodacom standard T&Cs.
  15. Vodacom reserves the right to amend these terms and conditions and where such amendment is material, Vodacom will provide the customer with reasonable prior written notice prior to implementing such change.

Personal information

  1. User data collected via the Promotion will not be used for any other purpose than for execution of the Promotion.
  2. User data collected via entry for this Promotion will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
  3. Vodacom may refuse to allocate data if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected. 
  4. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the promotional allocation.
  5. Vodacom is not liable for any technical failures affecting participation process of the Promotion. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in process of the Promotion.
  6. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any promotional data allocation nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  7. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
  8. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  9. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
  10. Below are the Qualifying Devices under R5999:
DescriptionOnce off airtime valueNetwork Tech (2G/3G/4G)Proposition (once-off)Start dateEnd date
Huawei Y63R294G10GB + 10GB Night Owl data1 June 20255 August 2025
Huawei Y73R294G10GB + 10GB Night Owl data1 June 20255 August 2025
Huawei Y72sR294G10GB + 10GB Night Owl data1 June 20255 August 2025
Vodacom Smart Tab 10 64GBR294G10GB + 10GB Night Owl data1 June 20255 August 2025
Page Description
Buy and Get smartphone retail campaign (the “Promotion”) will run from 3 December 2024 - 31 March 2025 (both days inclusive) (the “Promotion Period”).
Page Title
Buy a new smartphone - Promotion | Vodacom
Keywords
Buy a new smartphone
Weight
0
Page Category
Promotions
Terms and Conditions
Page URL
/vodacom/terms/promotion/buy-a-new-smartphone

VAT Credit Note

CBU

    VAT Credit/Debit Note

    Are you registered with SARS for Value Added Tax (VAT)? If yes, then this information is for you.

    You would have received an SMS from Vodacom about your VAT credit/debit note. In the previous month you used prepaid airtime to buy or subscribe to some of our content services (for example, Google, Apple and Microsoft). In line with a South African Revenue Services ruling, we are required to provide you with a VAT credit/debit note for some of these purchases.

    What is a VAT credit/debit note?
    • A VAT credit note is a document issued to update the assignment of VAT. It can be used by VAT-registered Prepaid or Hybrid (Top Up) customers to declare and pay the amount of VAT to SARS - within the applicable period to the extent that a VAT input was claimed on the relevant Prepaid Voucher. This is because the content services were bought with a prepaid voucher and the content provider’s invoice is the relevant VAT invoice document for this purchase
    • A VAT debit note: this is a document issued to correct the assignment of VAT. It can be used by VAT-registered Prepaid and Hybrid (Top Up) customers to claim VAT - within the applicable period - if VAT was declared and paid on a VAT credit note if the content services were refunded.
    Why do I need a VAT credit/debit note?

    A VAT credit/debit note ensures you are submitting an accurate VAT return and that you are not paying too much or too little for the Vodacom content services that you have purchased.

    Note: You will not receive any money from Vodacom as part of this VAT credit/debit note, instead it should be submitted as part of your VAT return.

    Will the VAT credit/debit note show all the content services I bought?

    You will only see the detail of the Vodacom content services you bought which are applicable to the SARS requirement on the VAT credit/debit note.

    If you are on an Airtime Hybrid package - such as RED Flexi - you'll be able to see the invoice number of the content services you bought, deducted from your monthly allocated airtime.

    Any airtime discounts applied on your Airtime Hybrid account will also be shown on the VAT credit/debit note.

    How do I request my VAT credit/debit note?

    Follow the 4 quick steps below to request your VAT credit/debit note, this should only take a few minutes. Once you’ve done this, you can contact your tax advisor for more information on how to include this document as part of your VAT submission.

    Are you registered with SARS for Value Added Tax (VAT)? Do you have a Hybrid/TOPUP Vodacom package? If yes, then please proceed.

    STEP 1

    Log in to your account on the Vodacom Portal by clicking here. If you have not yet registered on the Vodacom Portal, you will need to first register an account.

    STEP 2

    Once logged in, select 'Bill' from the navigation panel on the left.

    STEP 3

    Select 'VAT credit note' from the panel which will then show you if you have a VAT credit/debit note available. If you do, click on 'Email'.

    STEP 4

    NOTE: 
    1. VAT Registered Hybrid/Top-up customer with a VAT Registration number on file with Vodacom to please note the following:

    If you have provided Vodacom with your address and VAT Registration, these details will be displayed on your VAT Credit/Debit note.

    If your address has changed you will have to contact Customer Care or visit a Vodacom store.

    Next, select the date that you want the document for as well as the email address to receive the VAT credit/debit note. Then click 'Apply'.

     

    2. VAT Registered Hybrid/Top-up customer with no VAT Registration on file with Vodacom to please note the following:

    If you do not have a VAT Registration number on record with Vodacom, you will need to enter your VAT Registration number to be able to request a VAT Credit/Debit note. If you are not registered for VAT the VAT Credit/Debit note is not applicable to you.

    Now, complete your VAT registration number and select the date that you want the document for. Next, input the email address and complete the disclamer. Click "submit"  to receive the VAT credit/debit note.


     

     

     

    Are you registered with SARS for Value Added Tax (VAT)? Do you have a prepaid Vodacom package? If yes, then please proceed.

    STEP 1

    Log in to your account on the Vodacom Portal by clicking here. If you have not yet registered on the Vodacom Portal, you will need to first register an account.

    STEP 2

    Once logged in, select 'Bill' from the navigation panel on the left.

    STEP 3

    Select 'VAT credit note' from the panel which will then show you if you have a VAT credit/debit note available. If you do, click on 'Email'.

    STEP 4

    Now, complete your Personal Details and VAT registration number on the form. Please note that Vodacom will not verify that the information you have provided is correct.

    Select the month for which you require the VAT Credit/Debit Note

    Enter the email address that you would like Vodacom to send the VAT Credit/Debit note to.

    Complete the disclaimer. You will have to self-verify both fields before you can click on "submit".

     

    Page Description
    A VAT credit note is a document issued to update the assignment of VAT. It can be used by Prepaid or Hybrid (Top Up) customers to declare and pay the amount of VAT to SARS.
    Page Title
    VAT Credit Note
    Keywords
    vat, credit note, vodacom
    Weight
    0
    Page Category
    Terms and Conditions
    Page URL
    /vodacom/terms/vat-credit-debt-note
    Submitted by vodacom.temp on

    Showmax Entertainment Mobile

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    Showmax Entertainment Mobile for only R50 per month
    Duration
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    Package Inclusions
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    Viu Monthly

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    Description
    Viu Subscription 1 Month + 3GB VIU Data for only R69 per month
    Duration
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    Combo Deal
    VFS Streamy Combo Data
    3GB
    VFS Streamy Combo Validity
    Every Month
    VFS Streamy Combo Heading
    3GB Viu video data every month
    Package Inclusions
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    Can be used by any 5 devices at the same time
    VFS Streamy Package Inclusion Key
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    Prime Video

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    Service ID
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    Description
    Prime Video and get 6 months on us. Thereafter, R79 per month
    Duration
    Monthly
    Package Inclusions
    VFS Streamy Package Inclusion Key
    Devices
    VFS Streamy Package Inclusion Value
    All Devices
    VFS Streamy Package Inclusion Key
    No of Devices
    VFS Streamy Package Inclusion Value
    3
    VFS Streamy Package Inclusion Key
    Quality
    VFS Streamy Package Inclusion Value
    HD/ UHD
    VFS Streamy Package Inclusion Key
    Free Trial
    VFS Streamy Package Inclusion Value
    6 Months
    VFS Streamy Package Inclusion Key
    Benefit
    VFS Streamy Package Inclusion Value
    Download and go
    VFS Streamy Package Inclusion Key
    Content
    VFS Streamy Package Inclusion Value
    Unlimited streaming of thousands of movies and TV shows
    Partner Key
    Amazon Prime Video
    Subscription Type
    Video
    Package Type
    Once-Off
    Promote
    Off
    Price
    R79.99
    Backend Name
    Amazon Prime Video
    Price in Cents
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    Backend Duration
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    Click-out link
    https://offers.vodafone.com/za?partner=amazon&source=streamy
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