Trade-in offers customers the opportunity to trade-in an eligible old device for a new one and enables you to get a monthly discount on an upgrade or new line. Trade-in is currently available on selected Samsung, Apple and Huawei and vivo device models.

How does trade in work

Step1- Visit a participating Vodacom store

Step2- Check if the device that you are trading in qualifies

Step3- Ensure to back up your content and clear your data

Qualifying criteria for trade-in?

1. Device must not be blacklisted, this is verified instore
2. The device being traded-in must switch on without being plugged into a power supply
3. The device must pass an instore diagnostic test and a customer must obtain an approved report

Before Trading-in please ensure that you complete the following on the phone being traded-in:

1. Back up your data
2. Sign out from all apps and services
3. Turn off automatic login features (Face ID, Touch ID)
4. Turn off your iCloud and Google accounts
5. Reset your phone to factory settings 
6. Remove your SIM card / SD card

Where can I trade-in?

- Trade-in is currently only available in participating Vodacom stores

Which devices can I trade-in?

• Samsung Galaxy Z Fold 8, Z Flip 8, Z Fold Ultra eligible devices save up to R14,400

• Samsung Galaxy S26, Galaxy S26+ and Galaxy S26 Ultra eligible devices save up to R14,400:

•  HONOR 600 & HONOR 600 PRO eligible devices save up to R5,520:

Where can I trade-in?

- Trade-in is currently only available in participating Vodacom stores:

* Standard upgrade terms and conditions apply, ask instore for more

* One trade-in is allowed per customer with a valid ID number provided all terms and conditions are met.