Trade-in is offers customers to trade in their eligible old device for a new one and enables them to get a discount on their monthly tariff. Trade-in is available on Samsung, Apple, Huawei and OPPO models.
How does trade in work
Step1- visit a Vodacom store
Step2- Check if the device that you are trading in qualifies
Step3- Ensure to back up your content and clear your data
Step4- Trade-in your device instore and get a reduced monthly tariff on your contract
Qualifying criteria for trade-in?
-The device being traded-in must switch on without being plugged into a power supply
- Device must not be blacklisted
-all account locks i.e., Google cloud/ iCloud must be removed
-One trade-in is allowed per customer with a valid ID number
For iPhone models:
-the device being traded-in must not have any physical damage i.e., no cracked screen, no dents, no deep scratches
- the device must pass an instore diagnostic and must obtain an approved report
- Standard upgrade terms and conditions apply
Where can I trade-in?
- Trade-in is currently available in participating Vodacom stores, ask your store consultant for more
Which devices can I trade-in?
Samsung trade-in:
| Samsung | Note 9, Note 10, Note 10 Lite, Note 10+, Note 20, Note 20 Ultra, S10, S10+, S10e, S20, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S23 FE, Z Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5, Z Flip, Z Flip3, Z Flip 4, Z Flip 5, A73 |
| Apple | iPhone 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Maxi, 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max |
| Huawei | Huawei P40, P40 Pro, P50, P50 Pocket, P50 Pro, P60, P60 Pro, Mate 20 Pro, Mate 30, Mate 30 Pro, Mate 40 Pro, Mate 50 Pro, Mate X, Mate X2, Mate X3, Mate XS |
| Level 1 | Z Fold5, S24 Ultra, S24+, iP15 Pro Max, iP15 Pro |
| Level 2 | Z Flip5, S24, S23 Ultra, S23+, Z Fold4, Z Flip4, iP15 Plus, iP15, iP14 Pro Max, iP14 Pro |
| Level 3 | S22 Ultra, S22+, S22, S23, Z Fold3, Z Flip3, S23FE, iP14 Plus, iP14, iP13 Pro Max, iP13 Pro |
| Level 4 | S21 Ultra, S21+, S21, Z Fold2, iP13 Plus, iP13 |
iPhone trade-in:
| Category 1 | iPhone 8, iPhone SE (2020), iPhone 8 plus, iPhone X, iPhone XR |
| Category 2 | iPhone XR, iPhone XS, iPhone 8 plus, iPhone SE (2020), iPhone XS Max, iPhone 12 mini, iPhone SE (2022) |
| Category 3 | iPhone 12 mini, iPhone SE (2022), iPhone 11, iPhone 12, iPhone 11 Pro, iPhone 13 mini |
| Category 4 | iPhone 11 Pro, iPhone 11 Pro Max, iPhone 13 mini, iPhone 12, iPhone 12 Pro, iPhone 13 |
| Category 5 | iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 14 |
| Category 6 | iPhone 13 Pro, iPhone 14 plus, iPhone 12 Pro Max, iPhone 13 Pro Max, iPhone 14 |
| Category 7 | iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14 Plus, iPhone 14, iPhone 14 Pro, iPhone 14 Pro Max |
| Category 8 | iPhone 14 Pro Max |
Oppo trade-in:
Oppo Reno 12 and oppo Reno 12FS eligible devices:
Huawei trade-in:
Huawei Pura 70 or Huawei Pura 70 Pro eligible devices:
