Trade-ins

Why trade-in your old phone with us?

Trade in enables you to get rid of your old phone for a new phone that you want

Contribute to sustainability by giving your phone a second life, removing the hassle of disposal.

Enjoy a reduced tariff on your contract

Quick and easy process

How our trade-in works?

Trade-in is currently available in participating Vodacom stores only.

Check if the device that you are trading in qualifies. 

Ensure to back up your device content and clear your data before going to the store.

Which phone models can be traded-in?

We accept eligible devices that meet our trade-in criteria. The eligible phone you're sending back must be in a reasonable working order, this means:

Find My iPhone security features are disabled if it's an iPhone.

All iCloud or Google accounts must be removed

The device must switch on without being plugged into a power supply.

One trade-in will be allowed per customer with a valid ID number.

The participating end user warrants and confirms that the pre-owned device legally belongs to and is legally and rightfully owned by the participant.

Your phone must also not have been reported as lost or stolen.

Popular Apple iPhones to trade-in:

iPhone 14, Plus, Pro and Pro Max

iPhone 13, Plus, Pro and Pro Max

iPhone 12, Pro and Pro Max

iPhone 12, Pro and Pro Max

Weight
0

Apple iPhone 16 Pro

Personal, private, powerful.

Apple Intelligence coming December 2024

Thinnest borders yet

— for even larger displays. Brilliant.

Durable

titanium design.

So fast. So fluid.

Get a feel for Camera Control.

4K 120 fps Dolby Vision.

Cinemasterful.

48MP Ultra Wide camera.

Vive la resolution.

Choose your Photographic Style.

Change it up. Change it back.

A18 Pro chip.

The brains behind Apple Intelligence.

Up to 4 more hours of battery life. Stellar.

Up to 33 hours video playback on iPhone 16 Pro Max and up to 27 hours video playback on iPhone 16 Pro.

Crash Detection

In a serious car crash, iPhone can call for help when you can’t.

Legal Disclaimers 

Apple Intelligence: Apple Intelligence will be available in beta on all iPhone 16 models, iPhone 15 Pro and iPhone 15 Pro Max, with Siri and device language set to US English, as an iOS 18 update in October 2024. UK English support will be available in December 2024. Some features and additional languages will be coming over the course of 2025.

Thinnest Borders: Compared with the previous generation.

Display Size: The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.12 inches (iPhone 16), 6.69 inches (iPhone 16 Plus), 6.27 inches (iPhone 16 Pro) or 6.86 inches (iPhone 16 Pro Max) diagonally. Actual viewable area is less.

Power and Battery: Battery life varies by use and configuration. See apple.com/za/batteries for more information.

(PRODUCT)RED: A portion of the proceeds from every (PRODUCT)RED purchase goes to the Global Fund to fight AIDS and to help fund critical health programmes that save lives. See apple.com/product-red for more information.

Crash Detection: iPhone 14, iPhone 15 and iPhone 16 models can detect a serious car crash and call for help. Requires a mobile data connection or Wi‑Fi calling.

Mobile and Wireless: Data plan required. 5G is available in selected markets and through selected network providers. Speeds vary based on site conditions and network. For details on 5G support, contact your provider and see apple.com/iphone/cellular.

MagSafe Accessories: Colours are for illustrative purposes only. MagSafe accessories sold separately.

Apple TV+: Apple TV+ requires a subscription.

Feature Availability: Some features may not be available in all countries or all areas.

Page Description
Buy the iPhone 16 Pro and get an exclusive offer of a 2-year warranty! Titanium design, lasting battery and other incredible features to explore.
Page Title
iPhone 16 Pro
Keywords
iphone 16 pro
Weight
0
Page Category
Page URL
/vodacom/shopping/iphone-16-pro

Treasure Chest Promotion Terms And Conditions

Treasure Chest Promotion

Terms and Conditions:

  1. Vodacom (Pty) Ltd and Vodacom Payment Services (Pty) Ltd (“Vodacom”) is giving you the opportunity to enter the “Treasure Chest” Promotion (the “Promotion”) whereby you stand a chance to receive a VodaPay coupon (a “Coupon”), also referred to as the “Rewards”.
  2. These terms and conditions shall govern your participation in the Promotion.
  3. Duration
    • The Promotion will run from 10 June 2025 to 31 November 2025 (the “End Date” and the promotion period will be referred to as the “Promotion Period”).
    • The Promotion Period may be extended or curtailed at the discretion of Vodacom.
  4. Eligibility and Participation
    • You will automatically be eligible to participate in the Promotion if:
      • you meet the eligibility requirements of the VodaPay Application (the “VodaPay App”); and
      • you meet all the requirements for opening a wallet within the VodaPay App (the “Wallet”); and
      • you are part of the randomly selected group of users as a surprise and delight element
    • Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management, or marketing of the Promotion are eligible to participate in the Promotion.
    • During the Promotion Period and once you have met the requirements set out in section 1 above, you will receive an SMS and/or a message on the VodaPay App or you will be contacted directly by Vodacom, either through SMS, social media or any other platform, advising you of your participation in the Promotion as well as the minimum spend of R11 that is required for this Coupon to be redeemed (the “Minimum Spend”).
    • The Minimum Spend is the amount that you will need to spend on the VodaPay App or on the participating merchant’s mini-app for you to use the Reward.
    • ScanToPay (QR code) payments will be excluded from this promotion.
    • Only payments completed using a bank card and/or the Vodapay wallet in the VodaPay app will be eligible.
    • Payments completed with airtime, add to bill, or any other payment method not covered in 4.6 will not contribute towards the Minimum Spend.
    • You acknowledge that not all merchants on the VodaPay App are participants in this Promotion. Therefore, you will only be eligible to meet the Minimum Spend amount if you transact with participating merchants on the VodaPay App (“Participating Merchants”)
    • We will advise you of the Participating Merchants in writing on the VodaPay App from time to time for the duration of the Promotion Period.
    • The SMS and/or VodaPay App message that you will receive will also advise you of the Reward you will earn if you meet the Minimum Spend amount within the stipulated time frame.
  5. Rewards
    • By reaching the required Minimum Spend, you will receive a Coupon, of any value, as a Reward.
    • You are only eligible to receive only one Reward per campaign for the duration of the Promotion Period.
    • You will be advised of your Reward by SMS and/or a message in the VodaPay App.
    • Where a reward is communicated as a Limited Stock Offer, only a fixed number of rewards may be won for the promotion period. This maximum number of rewards available may be changed at any time at the discretion of Vodacom.
    • A Coupon reward will be in the form of an electronic Coupon that will be issued to you via SMS and/or the VodaPay App. Any Coupon you receive as a Reward will be subject to the Coupon terms and conditions that will be set out in the Coupon presented to you electronically. The Coupon terms and conditions will include information relating but not limited to:
      • the Coupon validity period.
      • the Coupon redemption process; and
      • which Participating Merchants you may redeem the Coupon from.
  6. Personal Information
    • Vodacom respects the right to privacy and takes the protection of your personal information seriously. Vodacom will only use your personal information for the purposes of the Promotion as stated in these terms and conditions and in accordance with Vodacom’s Privacy Policy available on, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
    • You hereby consent to Vodacom share your personal information with third parties identified by Vodacom from time to time solely for the purpose of execution of the Promotion.
    • To effect arrangements required for the coupon reward fulfilment in terms of the Promotion, Vodacom will share personal details of the respective winners, such as name and surname, contact number and banking details with a Vodacom approved third agency, for distribution of the Reward and you hereby agree to such disclosure as is necessary to affect the Reward fulfilment.
  7. General
    • Vodacom reserves the right to suspend this promotion in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
    • Vodacom reserves the right to suspend, cancel or convert this Promotion on reasonable notice. 
    • Vodacom reserves the right to change and/or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit.
    • Nothing in these terms and conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (CPA).
    • Vodacom’s decision on any aspect of the Promotion including the allocation of a Reward will be final and binding and no correspondence will be entered into.
    • In the event of a dispute regarding any aspect of the Promotion and/or the terms and conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
    • Vodacom may refuse to issue the Reward if these terms and conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
    • Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors, and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming a Reward.
    • Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
    • If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
    • All information relating to the Promotion which is published on any marketing material will form part of these terms and conditions. In the event of any conflict between such marketing material and these terms and conditions, these terms and conditions shall prevail.
    • The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: VodaPay Platform - Terms | Vodacom
Page Description
Treasure Chest” Promotion (the “Promotion”) whereby you stand a chance to receive a VodaPay coupon (a “Coupon”), also referred to as the “Rewards”.
Page Title
Treasure Chest - Promotion | Vodacom
Keywords
Treasure Chest, Promotion
Weight
0
Page URL
/vodacom/terms/promotions/treasure-chest

Apple iPhone 16

Personal, private, powerful.

Apple Intelligence coming December 2024

Durable, colourful design.

Who says beauty isn’t meant to last?

Camera Control.

Get the perfect photo. While barely lifting a finger.

Ultra Wide camera.

For closer close-ups.

Choose your Photographic Style.

Change it up. Change it back.

A big boost in battery life.

Up to 27 hours video playback on iPhone 16 Plus and up to 22 hours video playback on iPhone 16.◊

A18 chip.

Superfast. Supersmart.

Action button.

Do more. Wait less.

Crash Detection

In a serious car crash, iPhone can call for help when you can’t.

Legal Disclaimers 

Apple Intelligence: Apple Intelligence will be available in beta on all iPhone 16 models, iPhone 15 Pro and iPhone 15 Pro Max, with Siri and device language set to US English, as an iOS 18 update in October 2024. UK English support will be available in December 2024. Some features and additional languages will be coming over the course of the next year.

Display Size: The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.12 inches (iPhone 16), 6.69 inches (iPhone 16 Plus), 6.27 inches (iPhone 16 Pro) or 6.86 inches (iPhone 16 Pro Max) diagonally. Actual viewable area is less.

Power and Battery: Battery life varies by use and configuration. See apple.com/za/batteries for more information.

(PRODUCT)RED: A portion of the proceeds from every (PRODUCT)RED purchase goes to the Global Fund to fight AIDS and to help fund critical health programmes that save lives. See apple.com/product-red for more information.

Crash Detection: iPhone 14, iPhone 15 and iPhone 16 models can detect a serious car crash and call for help. Requires a mobile data connection or Wi‑Fi calling.

Mobile and Wireless: Data plan required. 5G is available in selected markets and through selected network providers. Speeds vary based on site conditions and network. For details on 5G support, contact your provider and see apple.com/iphone/cellular.

MagSafe Accessories: Colours are for illustrative purposes only. MagSafe accessories sold separately.

Apple TV+: Apple TV+ requires a subscription.

Feature Availability: Some features may not be available in all countries or all areas.

Page Description
Watch the Apple Event online on 9/9
Page Title
It's GlowTime | iPhone 16
Keywords
apple, iphone 16, event, it's glowtime
Weight
0
Page Category
Page URL
/vodacom/shopping/iphone-16

Blxckie KwaSomnyama Daily

Package ID
package:p-onmobile-celebrity-connect-blxckie-daily-c-01_TAX_3_8_999_999_999_*_*_*_false_false_*_*_*
Service ID
vc-onmobile-celebrity-connect-blxckie
Description
Subscribe to KwaSomnyama by Blxckie and get the first day FREE*
Duration
Daily
Package Inclusions
VFS Streamy Package Inclusion Key
Free Trial
VFS Streamy Package Inclusion Value
1 Day
VFS Streamy Package Inclusion Key
Devices
VFS Streamy Package Inclusion Value
All Devices
VFS Streamy Package Inclusion Key
Content
VFS Streamy Package Inclusion Value
Premium
VFS Streamy Package Inclusion Key
Ads
VFS Streamy Package Inclusion Value
No Ads
Partner Key
Celebrity - Blxckie
Subscription Type
Music
Package Type
Recurring
Promote
On
Price
R3
Backend Name
Celebrity Connect- Blxckie KwaSomnyama Daily
Price in Cents
300
Displayed
On
Backend Duration
day
Trial package id
package:p-onmobile-celebrity-connect-blxckie-daily-c-01_TAX_3_8_999_999_999_TRIAL_*_*_false_false_*_*_*
Backend System
Fusion

Gigiverse by Gigi Lamayne Daily

Package ID
package:p-onmobile-celebrity-connect-gigiverse-daily-c-01_TAX_3_8_999_999_999_*_*_*_false_false_*_*_*
Service ID
vc-onmobile-celebrity-connect-gigiverse
Description
Subscribe to Gigi L and get the first day FREE*
Duration
Daily
Package Inclusions
VFS Streamy Package Inclusion Key
Free Trial
VFS Streamy Package Inclusion Value
1 Day
VFS Streamy Package Inclusion Key
Devices
VFS Streamy Package Inclusion Value
All Devices
VFS Streamy Package Inclusion Key
Content
VFS Streamy Package Inclusion Value
Premium
VFS Streamy Package Inclusion Key
Ads
VFS Streamy Package Inclusion Value
No Ads
Partner Key
Celebrity - Gigi
Subscription Type
Music
Package Type
Recurring
Promote
On
Price
R3
Backend Name
Celebrity Connect- Gigiverse by Gigi L Daily
Price in Cents
300
Displayed
On
Backend Duration
day
Trial package id
package:p-onmobile-celebrity-connect-gigiverse-daily-c-01_TAX_3_8_999_999_999_TRIAL_*_*_false_false_*_*_*
Backend System
Fusion