Vodacom

FAQs

Spend in store

This is a brand-new feature where you can spend your VodaBucks at selected partner stores. It’s a quick and easy way to get more value from your rewards.

How do I access it?

The spend in store feature is available exclusively on the VodaPay app, which you can download on your devices app store.

How does it work?

The spend in store feature is available exclusively on the VodaPay app, which you can download on your devices app store.

What are the minimum and maximum amounts I can spend in store?

The minimum spend is VB100 and the maximum spend is VB5,000.

Which partners are part of spend in store?

The minimum spend is VB100 and the maximum spend is VB5,000.

Can I split the payment between VodaBucks and another method?

Yes. You can pay part of your purchase with VodaBucks and the rest with cash, card or any other accepted payment method.

What if I don’t use the full amount on my purchase?

Yes. You can pay part of your purchase with VodaBucks and the rest with cash, card or any other accepted payment method.

How many times per day can I use spend in store?

You can spend VodaBucks in store 2 times per day. If you create a wiCode but don’t scan it, it won’t count towards your daily limit.

How do I check my VodaBucks balance?

You can spend VodaBucks in store 2 times per day. If you create a wiCode but don’t scan it, it won’t count towards your daily limit.

What if I return an item purchased with VodaBucks in store?

You can return items purchased with VodaBucks. Any refunds for items purchased with VodaBucks will be processed in VodaBucks.

How long is my wiCode valid for?

Each wiCode is valid for 2 hours from the time you create it. If it expires, the VodaBucks will be added back to your balance and you’ll need to create a new wiCode in order to complete your purchase.

Can I cancel a wiCode?

Yes, you can cancel a wiCode on the VodaPay app. Once cancelled, the VodaBucks will be added back to your balance.

Can I share my wiCode with someone else?

No, wiCodes are non-transferable and can only be used by the account holder.

Can I create multiple wiCodes at once?

No, you can only create one wiCode at a time. You’ll need to use or cancel your current wiCode before creating a new one.

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