Huawei B535

CBU

Huawei B535 Setup Guide

Follow these steps to ensure successful setup of your Huawei B535 router.

Huawei B535

Setting up your SIM Card and Connecting your Router

  1. To ensure that you can set up successfully, please ensure that the PIN to the Data SIM has been removed before inserting it into the router. You can do this by:
  • Removing the data SIM from the starter pack
  • Inserting the Home Internet SIM Card into a mobile device.
  • Navigate to your mobile devices security settings and disable the SIM Pin Lock
     
  1. Once this is done, you can remove the data SIM from your mobile device

SIM insertion & switching on

  1. Insert your Home Internet data SIM Card into the Router. You can do this by:
  • Opening the Micro SIM slot cover
  • Inserting the data SIM into the SIM slot
  • For more details, follow the quick start guideline included in your router box
     
  1. Plug the Router in and switch it on
     
  2. Please note that it is not advised to remove the Data SIM from the router while it is in use

Establishing a WiFi network

  1. To make sure the WiFi is enabled, check if the WiFi LED on your device is blue.
     
  2. Turn on WiFi on the device you wish to connect
     
  3. Search for the WiFi network name on your device
  • The network name (SSID) can be found ona the bottom of the router, along with the WiFi key (password)
     
  1. Click 'Connect' and enter the WiFi key.
Page Description
Get the Huawei B535 router from Vodacom. Connect the router easily for fast, reliable home internet. View great deals on high-speed LTE connectivity.

Page Title
Huawei B535 Router | How to Connect the Router
Keywords
huawei b535, huawei b535 router connect router
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/vodacom/shopping/home-internet/huawei-b535

Nokia Sharelink Fastmile 5G

CBU

Nokia Sharelink Fastmile 5G Gateway Router setup Guide

Follow these steps to ensure successful setup of your Nokia Fastmile 5G router.

Nokia Sharelink Fastmile 5G Gateway Router

Setting up your SIM Card and Connecting your Router

Setting up your SIM Card and Connecting your Router

  1. To ensure that you can set up successfully, please ensure that the PIN to the Data SIM has been removed before inserting it into the router. You can do this by:
  • Removing the data SIM from the starter pack
  • Inserting the Home Internet SIM Card into a mobile device.
  1. Navigate to your mobile devices security settings and disable the SIM Pin LockOnce this is done, you can remove the data SIM from your mobile device

SIM insertion & switching on

  1. Insert your Home Internet data SIM Card into the Router. You can do this by:
  • Opening the Micro SIM slot cover
  • Inserting the data SIM into the SIM slot
  • For more details, follow the quick start guideline included in your router box
  1. Plug the Router in and switch it on
  2. Please note that it is not advised to remove the Data SIM from the router while it is in use

Establishing a WiFi network

  1. To make sure the WiFi is enabled, check if the WiFi LED on your device is blue.
  2. Turn on WiFi on the device you wish to connect
  3. Search for the WiFi network name on your device
  • The network name (SSID) can be found on the bottom of the router, along with the WiFi key (password)
  1. Click 'Connect' and enter the WiFi key.

Troubleshooting for Connection Issues

Router Admin Interface

  1. The Router Admin Interface will prompt you to enter your username and password. These details can be found on a sticker at the bottom of the Router.
  2. You will be directed to the Nokia Fastmile 5G Gateway main page.
  3. Select 'Maintenance' on the Ribbon.
  4. Toggle to'APN Management' on the menu items that appear on the left of the screen.
  5. Change Profile Name to Vodacom.
  6. Enter the digits: 655 to the MCC field.
  7. Enter the digits: 01 to the MNC field.
  8. Enter the word: internet to the APN field.
  9. Save the changes at the bottom of the screen.
  10. Select 'Security' on the Ribbon
  11. Under 'Firewall', change the Security Level field from 'Medium' to 'Off'
  12. Change the 'Attack Protection' field from 'Enable' to 'Disable'
  13. Save the changes at the bottom of the screen. The Router will automatically connect to the Network.
Page Description
Set up your Nokia Sharelink Fastmile 5G router with Vodacom's guide. Get seamless high-speed home internet connectivity by just following a few steps.
Page Title
Nokia Sharelink Fastmile 5G |Setup Your Router
Keywords
nokia sharelink fastmile, nokia fastmile 5g router
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Nokia Sharelink Fastmile 5G, Vodacom, Guide

Alcatel Linkhub HH72v

CBU

Alcatel Linkhub HH72v Router Setup Guide

Follow these steps to ensure successful setup of your Alcatel Linkhub router

Alcatel Linkhub HH72v Router

Setting up your SIM Card and Connecting your Router

SIM PIN removal

  1. o ensure that you can set up successfully, please ensure that the PIN to the Data SIM has been removed before inserting it into the router. You can do this by:

    1. Removing the data SIM from the starter pack

    2. Inserting the Home Internet SIM Card into a mobile device.

    3. Navigate to your mobile devices security settings and disable the SIM Pin Lock

  2. Once this is done, you can remove the data SIM from your mobile device

SIM insertion & switching on

  1. Insert your Home Internet data SIM Card into the Router. You can do this by:

    1. Opening the Micro SIM slot cover

    2. Inserting the data SIM into the SIM slot

    3. For more details, follow the quick start guideline included in your router box

  2. Plug the Router in and switch it on

  3. Please note that it is not advised to remove the Data SIM from the router while it is in use

Establishing a WiFi network

  1. To make sure the WiFi is enabled, check if the WiFi LED on your device is blue.

  2. Turn on WiFi on the device you wish to connect

  3. Search for the WiFi network name on your device

    1. The WiFi network name (SSID) can be found on the bottom of the router, along with the WiFi key (password)

  4. Click 'Connect' and enter the WiFi key.

Alternatively, if you would like to set up your Home Internet Router without removing the SIM PIN, follow the steps below:

Default network name

Connecting a device

Connecting a Device (e.g. PC): Select the corresponding network name on your devices WiFi settings and enter the password. Connect the Device to your Router -this connection is with no network.

Router Admin Interface

  1. When connected to a PC, an automatic redirect window takes you to the Router Admin Interface/Web UI.

    1. If you are not automatically redirected: you can access the Router Admin Interface/Web UI with the routers Gateway IP address: This is usually indicated at the back/ below the router. For the Alcatel Linkhub HH72v Router, this is the IP Address: http://192.168.1.1

    2. Alternatively, if you are using a mobile device, you can download the Router Manager App in your app store and follow the directions detailed below.

Follow the prompts

  1. Enter the default password: admin

  2. Fill the following information:

    1. Insert the SIM Card PIN in the applicable field.

    2. After insertion of the SIM PIN, the Router will automatically connect to the Network.

As another alternative, if you would like to set up your Home Internet Router on your Mobile Device, without removing the SIM PIN, please follow the steps below:

Without SIM PIN removal

  1. The Router can also be setup by downloading the Router Manager App via the link or QR Code on the back/front of the Router.

  2. Enter the default password: admin

  3. Insert the SIM PIN in the applicable field.

  4. After insertion of the SIM PIN, the Router will automatically connect to the Network.

    Note: following the steps above would require your Data Sim to be correctly installed in the Router, do this by following Step 2 titled 'SIM Insertion & Switching On'.

Page Description
Buy the Alcatel Linkhub HH72v router at Vodacom. Enjoy fast LTE speeds and dual-band Wi-Fi. Follow these easy setup steps for home internet connection.

Page Title
Alcatel Linkhub HH72v | Connect to the Router
Keywords
alcatel linkhub hh72v, alcatel linkhub router alcatel linkhub hh72v router
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/vodacom/shopping/home-internet/alcatel-linkhub-hh72v

Home Internet Hub

CBU

Home Internet Hub

Find the right support for your connection type.

Whether your WiFI is powered by the high-speed stability of Vodacom Fibre or the flexible, plug-and-play convenience of Vodacom LTE, we’re here to keep you online.

Need Help Troubleshooting?

Use the guides below to troubleshoot your specific hardware, manage your data, or optimize your signal strength.
A woman and a young boy sitting at a dining table, looking at a laptop together during a home study session.
LTE and 5G Support

Learn more about your 5G or LTE service:

  • Setup & installation
  • Managing your 5G or LTE service
  • Device & Network Support
Get started
A man and a young girl sitting on a couch, playing a soccer video game together in a living room.
Postpaid Fibre Support

Learn more about your postpaid fibre service:

  • Fibre Installation
  • Managing Your Fibre Service
  • Performance Optimisation
  • Moving Homes or Cancelling Fibre
Get started
A student sitting at a desk doing his homework
Prepaid Fibre Support

Learn more about your prepaid fibre service:

  • How to Check If You Are in the Coverage area
  • How to Apply for Prepaid Fibre
  • Managing and Installing Your Prepaid FibreMoving Homes or Cancelling Fibre
Get started

Not Sure Which WiFi Connection You Have?

If your router has a SIM card and can be moved to different rooms, you're using LTE/5G. If your router is plugged into a small box fixed to your wall by a technician, you're on Fibre.
FeatureHome Internet 5GUncapped Fibre
Best ForHigh-speed gaming and 4K streaming without cables.Heavy households, home offices, and ultimate stability.
InstallationPlug & Play. Instant setup with a 5G router.Professional Install. Requires a technician (free on most plans).
Typical Speeds

10Mbps to 100Mbps

10Mbps – 1Gbps 
MobilityFixed Location. Optimized for a specific mobile tower.Fixed. Tethered to a physical line in your wall.
ReliabilityExcellent (Ultra-low latency wireless).Superior. No signal interference or congestion.
Data TypeSpeed Tier Plans with Data FUP’sTruly Uncapped. No Fair Usage Policy (FUP).

 

Frequently Asked Questions

1. How do I check if Vodacom Fibre or 5G is available in my area?

To find the best internet for your home, visit our Coverage Map. Simply enter your street address or suburb—whether you are in Sandton, Umhlanga, or Century City—to see a real-time map of fibre, 5G, and LTE availability at your exact location.

2. Which is better for my home: Vodacom Fibre or 5G?

The choice depends on your specific needs. Vodacom Fibre provides the most stable, "unfinishable" connection, which is ideal for large families, professional gamers, and heavy 4K streaming. Vodacom 5G offers ultra-fast, "plug-and-play" convenience with speeds that can rival fibre, making it a great option for high-speed internet without the need for physical line installations.

3. How do I set up my Vodacom Home LTE or 5G router for the first time?

Setting up is easy and requires no technician. Simply insert your Vodacom SIM card into the router's SIM slot, connect the power cable, and switch it on. Once the signal lights turn blue or green, connect your devices using the Wi-Fi name and password located on the sticker at the bottom of the device.

4. What are the manual APN settings for a Vodacom router?

If your router does not connect automatically, you may need to configure the Access Point Name (APN) settings manually. Log into your router's dashboard (usually at 192.168.0.1) and set the APN to "lte.vodacom.za" for Home LTE/5G services or "internet" for general connectivity. Set the authentication type to PAP and leave the username and password blank.

5. How do I change my Wi-Fi name and password?

To secure your network, connect to your Wi-Fi and enter 192.168.0.1 in your browser. Log in using the admin credentials found on your router's sticker. Navigate to Wi-Fi Settings or WLAN Settings to update your SSID (the name people see) and your Security Key (your password). Save your changes, and your devices will need to reconnect using the new details.

6. Why is my Vodacom Fibre or LTE speed slow, and how can I fix it?

Slow speeds are often caused by router placement or signal interference. Ensure your router is placed in a central, elevated position away from other electronics like microwaves. If you are on fibre, try restarting your ONT (the small white box on the wall) and your router. For LTE/5G, moving the router closer to a window can significantly improve signal strength.

7. Does my Vodacom Home Internet work during load shedding?

While our network towers are equipped with backup power, your home router requires electricity to function. To stay online during power outages, we recommend connecting your router to a Mini-UPS (Uninterruptible Power Supply). This will keep your Wi-Fi running for several hours, allowing you to continue working or streaming until the power returns.

8. How do I contact the dedicated Vodacom Fibre support team?

If you need technical assistance with your fibre line, installations, or a faulty router, you can call our specialised Fibre Helpdesk at 082 1904. This team is available to help with everything from line activations to troubleshooting infrastructure issues in your neighbourhood.

9. How do I buy more data if I run out on my capped home plan?

If you reach your data limit, you can top up instantly to stay connected. The fastest way is via the VodaPay app or by logging into the My Vodacom portal. You can also dial *135# from the "alternative" Vodacom number linked to your account to purchase once-off data bundles that are valid for 30 days.

10. What should I do if I am moving house and want to take my internet with me?

If you are moving, please notify us at least 30 days in advance.

  • For LTE/5G: You can simply move the router to your new home, provided there is coverage in that area.
  • For Fibre: Call 082 1904 to check coverage at your new address and schedule a relocation. We will handle the deactivation of your old line and the installation of the new one to ensure a smooth transition.
     
Page Description
Home Internet is a broadband service that gives you fast, reliable connectivity without needing a fixed-line installation. It connects all your home devices – like desktops, laptops, smartphones, TVs and gaming consoles – through one router and SIM card.
Page Title
Home Internet Hub | Choose the Right Router Option
Keywords
Vodacom Home Internet, Home Internet Hub, Home Internet Routers, Vodacom LTE/5G Setup, Plug and Play Internet South Africa
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/vodacom/shopping/home-internet/hub

Streamy VodaBucks Rewards Terms and Conditions

CBU

Streamy VodaBucks Rewards

Terms and Conditions

1 These terms and conditions govern the relationship between You (“You” or “Your”) and Vodacom Proprietary Limited and its affiliates (hereinafter “Vodacom” or “Us” or “We”) regarding Your use of the Streamy service (the “Service”) (“Terms and Conditions”). Use of the Service is also governed bythe Privacy Policy which is incorporated herein by reference.

2 These terms and conditions are subject to the Vodabucks Terms and Conditions available at https://www.vodacom.co.za/vodacom/terms/rewards/vodabucks-store. In the event of any inconsistency or conflict between these terms and conditions and the Vodabucks Terms and Conditions, the Vodabucks Terms and Conditions shall prevail. You are advised to review the Vodabucks Terms and Conditions to understand how they may impact the interpretation and application of these terms and conditions.
IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS 

3 PLEASE READ THESE TERMS AND CONDITIONS AND THE PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE OR SUBMITTING INFORMATION THROUGH THE SERVICE. BY USING THE SERVICE OR SUBMITTING INFORMATION THROUGH THE SERVICE, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS SERVICE OR SUBMIT ANY INFORMATION THROUGH THE SERVICE. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR USE OF THE SERVICE AND BY CONTINUING TO USE THE SERVICE, YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES. 

4 REWARDS & PRIZES

4.1 If applicable and to be eligible for rewards from the Service, You acknowledge that You need to have an active subscription for the Service.

4.2 You acknowledge, understand, and agree that for Your subscription to the Service does not guarantee any prizes or rewards from the Service. We shall not have any liability for such loss or damage while using the Service.

4.3 Where applicable, prizes may not be substituted or transferred. All taxes associated with the receipt or use of any prize is the sole responsibility of the winner. If any legal authority contests the awarding of a prize, we may, in our sole discretion, determine whether or not to award such a prize.

4.4 Rewards can only be earned if You are a Vodacom customer. Any non-Vodacom customers will be unable to earn rewards due to their being active on a different network.

4.5 Only the qualifying Vodacom mobile number that is subscribed to the Service, can earn rewards.

4.6 In the event that You terminate Your Vodacom contract, You accept that You forfeit the use of any unused rewards by that point as well as the earning of future rewards from that point.

VODACBUCKS REWARDS RULES

4.7 Vodacom Streamy rewards, hereinafter referred to as ‘rewards’ are available to all Vodacom customers on either a Prepaid, Hybrid/Top Up or Postpaid/Contract price plan type.

4.8 The rewards will be applicable to customers who subscribe to one or more streaming subscription services on Vodacom Streamy via the Vodacom Streamy mini app on the VodaPay app ONLY (excludes Vodacom Welcome Tones, Cinemagic, WWE and NBA subscriptions).

4.9 The rewards will be awarded in the form of Vodabucks according to the rules stipulated below:

4.9.1 For any 1 (one) subscription the customer qualifies for 5% (five percent) of the total ZAR value of the subscription amount (daily, weekly or monthly) for each successful billing event rewarded in Vodabucks. i.e., if the single subscription amount is R49 (forty-nine Rand) then the customer will qualify for R2.45 (two Rand and forty-five cents) in Vodabucks.

4.9.2 For 2 (two) or more subscriptions the customer qualifies for 10% (ten percent) of the total ZAR value of each subscription amount (daily, weekly or monthly) for each successful billing event rewarded in Vodabucks i.e., if the second subscription amount is R110 (one hundred and ten Rand) then the customer will qualify for an additional R11 (eleven Rand) in Vodabucks and so forth for each additional subscription for the third, fourth etc.

4.10 Customers will not be awarded for trial periods on any subscriptions, only successful billing events post/after any trial periods, respective of streaming partner, qualify for the rewards.

4.11 Rewards will be issued based on the amount of successful billing events on active subscriptions (daily, weekly or monthly) i.e., if a customer has a single R3 (three Rand) daily subscription and pays R3 (three Rand) each day for 31 (thirty one) days, they would be rewarded each day with R0.15c (fifteen cents) resulting in the equivalent of R4.65 (four Rand and sixty-five cents) being awarded in Vodabucks.

4.12 VodaBucks rewarded can either be used in the Vodabucks store or cashed out for ZAR to a qualifying bank account for use anywhere ZAR is accepted in South Africa.

4.13 Vodabucks can be accessed in the VodaPay app and must be banked in order to be used/cashed out before expiry.

YOUR OBLIGATIONS AND ENTITLEMENTS

4.14 Vodacom and/or its appointed Partner reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms and Conditions or the Service itself. We reserve the right to act as a result, which may include, if relevant, suspending the Service, terminating Your registration, and prohibiting You from using the Service. Said suspension, termination and prohibition may occur with or without notice to You, and as a result may involve the loss of any benefits, privileges or earned items associated with Your use of the Service, and we are under no obligation to compensate You for any such losses or results.

5 LIMITATION OF LIABILITY

5.1 You agree that Your use of the Service shall be at Your sole risk. To the fullest extent permitted by law, we and our officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the services and Your use thereof. We make no warranties or representations about the accuracy or completeness of the Service’s content or the content of any websites or services linked to these services and assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from Your access to and use of the Service; (iii) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses or the like which may be transmitted to or through the Service by any third party; or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service. We do not warrant, endorse, guarantee, or assume responsibility for any product or Service advertised or offered by a third party through the Service or any hyperlinked website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between You and third-party providers of products or services.

5.2 To the extent permitted by applicable law, in no event shall we or our subsidiaries and affiliates, and their respective officers, directors, owners, agents, employees, representatives and licensors be liable for any special, incidental, indirect, consequential, punitive or exemplary losses or damages whatsoever or for loss of profits (including, without limitation, damages for loss of revenue, loss of data, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) and whether arising from breach of contract, damages (including negligence), strict liability or otherwise, arising out of the use of or inability to use the Service or its content, or any product or service described or provided through the Service.

5.3 Save to the extent permitted by law, You agree to indemnify, defend and hold harmless Vodacom from and against any and all claims, demands, actions, liability, losses, costs and expenses (including legal fees and expenses) arising from or related to: (i) any use or alleged use of the Service by any other person, whether or not authorized by You; (ii) Your breach of these Terms and Conditions, including any breach of Your representations and warranties herein; and (iii) Your violation of any law or (iv) Your use of or inability to use the Service, the contents, any hyperlinked website, and any of the products and services made available on the Service thereof.

Page Description
Streamy VodaBucks Rewards Terms and Conditions Vodacom Proprietary Limited and its affiliates (hereinafter “Vodacom” or “Us” or “We”) regarding Your use of the Streamy service
Page Title
Streamy VodaBucks Rewards - Terms and Conditions | Vodacom
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Streamy VodaBucks Rewards, Streamy, VodaBucks, Rewards
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/vodacom/terms/streamy-vodabucks-rewards

Back to Varsity theme Competition Terms and Conditions

CBU

Vodacom “Activation campaign leveraging of Back to Varsity theme” Competition

Terms and Conditions:

Vodacom (Pty) Ltd (“Vodacom”) is running the “Activation campaign leveraging off Back to Varsity theme” Competition (the “Competition”) where five (5 ) qualifying customers stand a chance of winning a R10k cash prizes, when buying a device and a new Vodacom prepaid sim card (RICA and activate) and recharging with a minimum of R29 or more, at a participating TFG store, during the Competition period.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

Duration

  1. The Competition is only open to Vodacom Prepaid customers at least 18 years and older who (i) buy a new Vodacom prepaid sim card (RICA and activate) and (ii) recharges with a minimum of R29 or more, at a participating TFG store, from the 12th of Feb 2026 (the “Start date”) to the 15th of April 2026 (the “End Date”).
  2. The duration of the Competition will not be extended or curtailed.
  3. The Competition Draw will take place once the campaign period has concluded

Valid Entry

  1. To stand a chance of winning in the Competition,
    • Qualifying entrants must buy a device and a new Vodacom prepaid sim card at any participating TFG store;
    • RICA and activate the new Vodacom prepaid sim card.

Recharge with R29 or more Vodacom Airtime on the new allocated mobile number on the day that the SIM is RICAd. to gain an entry into the Competition.

  1. Each individual recharge of R29 or more will qualify as one additional entry into the competition draw. For example, if a participant recharges with R29 five times, they will receive five additional entries. There is no limit to the number of entries a participant can earn, provided each recharge meets the minimum threshold of R29 and is made during the competition period. Only successful, qualifying recharges processed through participating channels will be eligible
  2. Validity dates will be from 12 February – 15 April 2026
  3. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable.

Eligibility

  1. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
  2. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
  3. Only entrants who are using Vodacom SIM cards purchased at participating TFG stores that have been RICA registered are eligible to be winners in the competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
  4. Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, or marketing of this Competition are not eligible to participate in this Competition.
  5. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Prizes

  1. Five (5) qualifying customers will win cash prize each valued at R10 000.00
  2. The total value of the Competition is R50000.00 from the 12 February 2026 (the Start date) to 15 April 2026 (the “End Date”).

Prize draw

  1. The winners will be randomly selected by Vodacom after the campaign has concluded from all eligible entries who meet all the requirements set out in these Terms and Conditions. The verified winners will be notified within 2 weeks after he / she has been selected and verified as a winner.
  • Each airtime recharge and bundle purchase after the initial R29 airtime recharge will serve as an additional entry into the Competition.
  • The winners will be drawn via a randomizer.
  • TFG will contact all of winners.

Winner Validation

  1. All the information provided or related to this Competition shall be managed and approved by Vodacom to execute on the Competition’s deliverables.
  2. TFG will notify the respective winners that they have won in the Competition.
  3. TFG will use reasonable efforts to contact the winners telephonically or/and via SMS on the new MSISDN that was activated in the Competition.
  4. TFG shall attempt to contact the winners for a period of 3 (three) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon. Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
  5. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines in acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. TFG reserves the right to then award the prize to the next randomly drawn participant.
  6. The claim for any prize will be subject to security and validation, and TFG reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize, and the prize will be awarded to the next selected qualifying entrant.
  7. Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by TFG, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
  8. Vodacom shall request the winners’ consent in writing to use their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

  1. All prizes will be claimed at the participating TFG store where the sim card was purchased.
  2. To effect arrangements required for the prize fulfilment in terms of this Competition, Vodacom will share personal details of the respective winners, such as name and surname, contact number and physical address, with TFG to verify customer when the voucher is claimed in store.
  3. No prize is transferable or exchangeable and may not be redeemed for cash.
  4. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.
  5. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the prizes shall terminate.

Personal information

  1. User data collected via the Competition will not be used for any other purpose than for execution of the Competition.
  2. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  2. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
  3. In the event of a dispute regarding any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
  4. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
  5. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
  6. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
  7. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  8. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
  9. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  10. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively:https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
Activation campaign leveraging off Back to Varsity theme” Competition (the “Competition”) where five (5 ) qualifying customers stand a chance of winning a R10k cash prizes, when buying a device and a new Vodacom prepaid sim card (RICA and activate) and recharging with a minimum of R29 or more, at a participating TFG store, during the Competition period.
Page Title
Back to Varsity theme - Competition | Vodacom
Keywords
Back to Varsity theme, Back to Varsity
Weight
0
Page Category
Promotions
Terms and Conditions
Page URL
/vodacom/terms/competitions/back-to-varsity-theme

VodaPay Fines Terms and Conditions

CBU

Traffic Fines Application Terms and Conditions

  1. Introduction
  • Vodacom Payment Services (Pty) Ltd, a company registered in terms of South African law with registration number: 2007/010688/07 (hereinafter referred to as "VPS") provides an application within its VodaPay Super Application (hereinafter referred to as the "VodaPay App”) that enables you to pay your traffic fines with participating local authorities (the “Service”).
  • You and your refers to you as the user of the fine payment functionality and we, us and our, refers to VPS.
  • The word “Tenant” will refer to any partner and/or subsidiary that uses this service to service their clients as a value-added product or refer any client to VPS.
  • The word “Agent” will refer to any service provider and/or partner and/or subsidiary that works in conjunction with VPS to provide the services as discussed herein.
  1. Qualification
    • The Service is available to holders of a South African ID only.
    • You must be at least 18 years of age to use this Service. By using this Service and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.
  2. Acceptance
    • By using the Service you accept these Traffic Fines App Terms and Conditions. You acknowledge you have read and understood these Traffic Fines App Terms and Conditions relating to the Traffic Fines App and agree they will be binding on you. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the Traffic Fines App.
  3. Term and Termination
  • These terms and conditions will commence on use of the Service and continue indefinitely, as amended by us from time to time, for so long as the Service is available.
  • We retain the right to amend or terminate these Traffic Fine App Terms and Conditions and/or terminate the Service.
  • We may amend these Traffic Fine Terms and Conditions at our sole discretion and at anytime. VPS will bring material changes to these Traffic Fine App Terms and Conditions to your attention. It remains your responsibility to ensure that you familiarise yourself and understand any changes made to these Traffic Fine App Terms and Conditions.  By continuing to use the Service, you consent to the amended terms and conditions.
  1. The Service
    • This Service is integrated with third party service providers who are authorised to access information relating to road and traffic infringements issued by the relevant participating local issuing authority.
    • All fine information that is furnished to you is received by us from such service providers who in turn obtain it from the local issuing authorities. Alternatively, VPS may retrieve this information directly from the relevant local issuing authority.
      All licensing and vehicle data is retrieved by us from third-party service providers or agents.
    • As VPS is reliant on the information received by it from third parties or the issuing local authority, and has no way of verifying this information independently, VPS is not liable or responsible for any inaccurate information received from or by service providers and/or agents and/or issuing local authority.
    • By using this Service, you expressly authorise us to obtain and/or retrieve the relevant traffic fine information/ data and licensing and vehicles data pertaining to yourself or your company (in case of a proxy), from each issuing local authority (either directly or by way of our service providers) in order to provide this Service to you. Insofar as may be required in law, you hereby authorise us to act on your behalf to make payment of the fines that are available for purposes of the Service.
    • You will only use the Service for your own purposes and not on behalf of any other person or entity. You and all payments initiated by you will comply with all laws, rules, and regulations as may be applicable. You will not use the Service, directly or indirectly, for any fraudulent undertaking or in any manner so as to interfere with the functionality of the Service.
  1. Use
     
    • You must not use this Service in any way that causes, or may cause:
      • damage to the VodaPay App, impairment of the availability or accessibility of the VodaPay App; or
      • in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
    • You must not use this service to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
    • You must not use this service to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
    • You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this service without VPS express written consent. You must not use this service to transmit or send unsolicited commercial communications. You must not use this service for any purposes related to marketing without VPS express written consent. You may not use this service to collect fines and vehicle administration service data to perform these functions yourself.
    • VPS may at any time disable your username and password on the VodaPay App at its sole discretion without notice or explanation.
  1. Warranties
    • This service is provided “as is” without any representations or warranties, express or implied. VPS makes no representations or warranties in relation to this service or the information and materials provided on this service.
      Without prejudice to the generality of the foregoing paragraph, VPS does not warrant that:
      • this service will be constantly available, or
      • available at all;
      • nothing on this service constitutes, or
      • is meant to constitute, advice of any kind.
  • You warrant that:
    • you own or otherwise control all rights required to any and all content / personal information that you may submit to the Service;
    • any use of such content / personal information will not cause injury or harm to any person or entity, including VPS; and
    • you will indemnify VPS and / or its affiliates, directors, officers and employees, for any and all claims of whatever nature resulting from the submitted content / personal information.
  1. Fees, Payments and Discounts
    • VPS shall furnish you with a quotation reflecting a fixed amount which VPS will charge you to procure that your liability in respect of the fine with the relevant the local issuing authorities is discharged inclusive of the fine itself and the services provided by VPS to procure such discharge (“Settlement Amount”). The Settlement Amount quoted is valid for 7 days only. Once the quotation is accepted by you and the amount is paid by you to VPS, VPS undertakes to procure that your liability in respect of the fine in question is discharged. If the settlement amount is more or less than the actual cost incurred by VPS to procure that your liability in respect of the fine is discharged, then such shortfall or surplus, as the case may be, shall be for the cost or benefit of VPS.
    • During the process of providing the services to procure such discharge, but prior to the actual discharge of your liability for the fine, a portion of the settlement amount, as determined by VPS acting reasonably, shall be deemed earned by VPS, as and when VPS completes each step in its process to procure such discharge.
    • Notwithstanding any provision herein, any portion of the settlement amount not already earned as aforesaid, shall, upon discharge of your liability for the fine for any reason (whether through the services of VPS or by operation of law) be deemed fully earned by VPS.
    • By accepting the quotation and making payment of the settlement amount to VPS, you authorise a representative of VPS to act on your behalf in relation to the fine, including to communicate with any relevant person, and to deal with the fine in any manner which VPS deems fit for purposes of having your liability in respect of such fine discharged.
    • Payment of the settlement amount may be made via credit or debit card , coupons’ issued by VPS or cash from your VodaPay wallet.
  1. Intellectual Property
    • The contents of the Service, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, the word or mark "Vodacom", “Vodacom Payment Services” and "Voda", logos, trade-marks, designs and service marks which are displayed on or incorporated in this Service (“Intellectual Property”) are protected by law, including but not limited to copyright and trade mark law. The Intellectual Property is the property of VPS, its advertisers and/or sponsors and/or is licensed to VPS.
    • You will not acquire any right, title or interest in or to the Service or the Intellectual Property.
    • Any use, distribution or reproduction of the Intellectual Property is prohibited unless expressly authorised in terms of these Traffic Fine App Terms and Conditions or otherwise provided for in law.
    • Where any of the Intellectual Property has been licensed to VPS or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.
  1. No Admission of Guilt
    VPS does not provide assistance with NAG fines. As you may be obliged to appear in court to determine the amount of a NAG fine, we suggest that you seek advice from an attorney.
  1. Liability

PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF VPS TO YOU. EACH OF THE SUBCLAUSES BELOW ONLY APPLIES TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED.

  • VPS will not be liable to you (whether under the law of contact, the law of delict or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this Service: for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
  • VPS will not be liable for any incorrect information, data and/or fine-data. VPS will not be liable for any loss or damages suffered by you due to fines that you are unaware of or which do not appear in any quotation or statement provided to you.
  • VPS in no way guarantees complete and national coverage. VPS will not be liable for any act and/or omission by a Tenant and/or Agent.
  • These limitations of liability apply even if VPS has been expressly advised of the potential loss. By using this Service, you agree that the exclusions and limitations of liability set out in these terms and conditions are reasonable.
  • You accept that, VPS has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against VPS officers or employees in respect of any losses you suffer in connection with the Service. You agree that the limitations of warranties and liability set out in these terms and conditions will protect VPS officers, employees, agents, subsidiaries, successors, assigns and sub-contractors.
  • Without prejudice to VPS other rights under these terms and conditions, if you breach these terms and conditions in any way, VPS may take such action as they deems appropriate to deal with the breach, including suspending your access to the Service, prohibiting you from accessing the Service, blocking computers using your IP address from accessing the Service, contacting your internet service provider to request that they block your access to the Service and/or bringing court proceedings against you.
  • Your sole and exclusive right and remedy in case of dissatisfaction with the service, or any other grievance in connection with your use of the Service, shall be your termination and discontinuation of access to, or use of, the Service.
  • Nothing in these terms and conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or VPS in terms of the Consumer Protection Act, 68 of 2008.
  1. Regarding Companies
    The contact person and/or representative of the company warrants that he/she has the full authority to operate the account of the company. The company representative operating this system on behalf of the company warrants that the company agrees to these terms and conditions.
  2. Cession and Assignment

    VPS may transfer, sub-contract or otherwise deal with VPS’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
  3. Severability
    If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
  4. Governing Law

These Traffic Fines App Terms and Conditions and the Service   is governed by the laws of South Africa. The South African courts shall have exclusive jurisdiction in regard to any dispute arising out of this Service.

  1. Miscellaneous
    • Main Municipality receipts may take up to 30working days to reflect. Outside Municipalities can take up to 12 weeks to reflect due to additional procedures. Warrants can take up to a further 30 working days depending on the relevant court. If you are aware that you have an Admin Block against your ID then please advise us so that we can get this cleared off your name. All time period referred to herein are estimates only. VPS does not guarantee and will in no way be held liable for the duration in which it takes to discharge any fine.
    • These terms and conditions together with notices within the service and the applications constitute the entire agreement between you and VPS in relation to your use of this service and any application, and supersedes all previous agreements in respect of your use of this service.
    • When you register on the VodaPay App, you consent to us using your personal information for purposes of sending to you marketing and promotional materials in relation to our products or services. You may manage these communication permissions on the VodaPay App.
Page Description
VodaPay Super Application (hereinafter referred to as the "VodaPay App”) that enables you to pay your traffic fines with participating local authorities (the “Service”).
Page Title
VodaPay Traffic Fines
Keywords
VodaPay Fines, Fines, Traffic Fines
Weight
0
Page Category
Terms and Conditions
Page URL
/vodacom/terms/vodapay-traffic-fines
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