LTE and 5G Support

Ready to go wireless? Access all the tools and guides you need to set up, manage, and optimize your 5G or LTE Home Internet in minutes.
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Setup & installation

Find out more about setting up and installing your 5G or LTE.

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Managing your 5G & LTE

Learn more about managing your 5G or LTE service.

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Device & network support

Find out more about how to get device and network support.

Having Trouble with Your WiFi?

Follow these simple visual tutorials to set up, manage, and troubleshoot your Vodacom LTE/5G connection.
Intro graphic for Vodacom Home Internet troubleshooting featuring a white Huawei-style router, a SIM card, and a 'Home Internet' logo against a blue and red branded background.
Vodacom Home Internet Troubleshooting Guide

Struggling with slow home internet, buffering videos, or Wi‑Fi dead zones?

Intro graphic for Vodacom Home Internet showing a white LTE router, a SIM card, and the 'Home Internet' branding on a red and white background.
Find the Perfect Spot for Your Wi‑Fi Router!

Where you place your router matters. Put it in a central area, lifted off the floor, and away from walls or large appliances.

How to link Home Internet on VodaPay

Buying additional data

To pushcase additional data from your Vodacom 5G or LTE conection, you can dial *135# from your Vodacom phone, log into My Vodacom, or use the Vodapay app. You can also buy data through the Vodacom website or app, at a Vodacom store, or by visiting a financial institution.

Infographic showing a 4-step guide on how to link Home Internet to the VodaPay app. Steps include opening My Vodacom, clicking Manage lines, selecting Add a product, and entering the Home Internet number.

Quick Support Tools

Contact Us

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Chat with us on 082 622 3509.