Managing your 5G or LTE Service

Change Wi-Fi password

To change the Wi-Fi password and name on your Vodacom home internet 5G and LTE router, you'll need to access the router's configuration page, typically through a web browser. Once logged in, you'll find options to change both the network name (SSID) and the password.

Here's a general guide:

Access the Router's Configuration Page:

Open a web browser on your computer or mobile device.
Enter the router's IP address (usually 192.168.1.1 or 192.168.0.1) in the address bar and press Enter.
If prompted, enter the username and password for your router. If you haven't changed the default, the default password is often "admin".

Navigate to Wi-Fi Settings:

Look for options like "Wi-Fi," "Wireless," "WLAN," "Network," or similar terms on the router's configuration page.

Change the Network Name (SSID):

You'll usually find a field labelled "SSID" or "Network Name." Enter your desired new network name.

Change the Wi-Fi Password:

Look for a field labelled "Password," "Key," or "WPA Password." Enter your new desired password.
It's recommended to use a strong password with a combination of uppercase and lowercase letters, numbers, and special characters.

Save the Changes:

Look for a "Save" or "Apply" button to save your changes. You may need to restart the router for the changes to take effect.

Additional Tips:

Check your router's manual or documentation: For more specific instructions, consult the manual or documentation that came with your router.
Use the Router Manager App (if available): Some of our routers also have a mobile app (like the Alcatel Linkhub HH72v Router Manager App), which allows you to manage settings through a mobile device.

Data usage tracking

You will not be able to receive SMS data usage notifications on your Home Internet LTE or 5G SIM card because the SIM is in your router. We require an alternate number which you can capture with a Vodacom retail agent. This alternate number will be able to receive the notifications. Alternatively, you can do this by calling the Vodacom Contact Centre on 082 135.

How to log into your router settings

To log into your Vodacom router settings, you'll typically need to access it via a web browser using the router's IP address, which is usually found on a sticker or in the router's manual. The default username and password are often "admin, admin". You'll then be able to manage your Wi-Fi network settings, such as changing the network name and password.

1. Connect to your router:

Ensure you're connected to the router's Wi-Fi network or using an Ethernet cable.

2. Access the router's IP address:

Open a web browser and enter the router's IP address in the address bar. This IP address is usually 192.168.1.1 or 192.168.0.1.

3. Login:

You'll be prompted to enter the router's username and password. The default values are often "admin" for both.

4. Manage settings:

Once logged in, you can access and adjust various settings, including Wi-Fi security (changing the network name and password).

Buying additional data

To purchase additional data for your Vodacom 5G or LTE connection, you can dial *135# from your Vodacom phone, log in to My Vodacom, or use the VodaPay app. You can also buy data through the Vodacom website or app, at a Vodacom store, or by visiting a financial institution.

Here's a more detailed breakdown:

*Dial 135#: Dial this code from your Vodacom phone to access the data bundle purchase menu.
My Vodacom: Log into your My Vodacom account (online or through the app) to browse and purchase data bundles.
VodaPay App: Download the VodaPay app and use it to purchase data bundles.
Vodacom Online/App: Visit the Vodacom website or app to access the data bundle purchase section.
Vodacom Store: Visit a Vodacom store to purchase data bundles directly from a Vodacom representative.
Financial Institutions: You can also purchase data bundles through various financial institutions.
Top Up Billing: If you are on a Top Up billing option, the cost of additional bundles will be deducted from your airtime or credit card.
Post-paid Billing: If you are on a Post-paid billing option, the cost of additional bundles will be added to your monthly bill.
Fair Usage Policy (FUP): Be aware that our Home Internet 5G and LTE plans have FUPs (Fair Usage Policies). Once you reach your FUP, you may be throttled down to lower speeds or have hardlock. To continue data usage after reaching the FUP, you would need to purchase additional data bundles.
Out-of-Bundle Data: You can opt into out-of-bundle data charges to continue using data after reaching your FUP. The out-of-bundle rate is 44c.
Data Bundles for Home Internet: If you have a Vodacom Home Internet 5G or LTE plan, you can purchase additional data bundles through the channels mentioned above, including the 100GB and 200GB options.

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