Terms and Conditions

Vodacom Payments Services Company and Vodacom (Pty) Ltd (collectively called “Vodacom”) is running the VodaBucks VodaPay Promotion where new and existing VodaPay App users stand a chance to earn 10x extra VodaBucks on their airtime purchases using the VodaPay App.

By participating in this promotion, you are bound by these terms and conditions.

All participants during the term of the promotion agree to be bound by the following Terms and Conditions:

Duration

1. This VodaPay-exclusive promotion will run from 1 August to 31 October 2025.
2. The duration of this promotion may be extended or curtailed at the discretion of Vodacom.

Eligibility

1. To participate in the promotion:
   2. You must download the latest version of the VodaPay App. Users operating a version of the VodaPay app below version 2.6.1 will be excluded from this promotion.
   3. You must be enrolled in Vodacom’s loyalty program to qualify to earn the extra VodaBucks;
   4. You must purchase Vodacom airtime on the VodaPay App and must complete the transaction using a debit or credit card, VodaPay wallet, or eligible coupons.
   5. The 10x extra VodaBucks offer applies exclusively to airtime purchases and excludes bundle purchases made on VodaPay.

Rewards

2. The extra VodaBucks are calculated based on the face value of the airtime purchased.
3. If a Vodacom customer buys airtime for themselves or another Vodacom user, the purchaser earns 1 VodaBuck for every R1 of airtime purchased.
4. You will receive two confirmation SMS’s: one confirming the amount of airtime purchased, and the other indicating the amount of VodaBucks earned.
5. All banking, sharing, and spending of VodaBucks will adhere to the current VodaBucks terms and conditions, available at Vodacom Rewards Programme | Vodacom
6. Personal Information
   1. Vodacom respects the right to privacy and takes the protection of your personal information seriously. Vodacom will only use your personal information for the purposes of the Promotion as stated in these terms and conditions and in accordance with Vodacom’s Privacy Policy available on, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
   2. You hereby consent to Vodacom share your personal information with third parties identified by Vodacom from time to time solely for the purpose of execution of the Promotion.
   3. In order to effect arrangements required for the coupon reward fulfilment in terms of the Promotion, Vodacom will share personal details of the respective winners, such as name and surname, contact number and banking details with a Vodacom approved third agency, for distribution of the Reward and you hereby agree to such disclosure as is necessary to affect the Reward fulfilment.
7. General
   1. Vodacom reserves the right to amend these terms and conditions. For material changes, Vodacom will provide reasonable prior written notice before implementation.
   2. Vodacom does not charge a service fee for purchasing airtime on the VodaPay App. However, bank-related fees may still apply when using a bank card.
   3. Once a transaction is submitted on the VodaPay App, it cannot be reversed.
   4. Vodacom will not be liable for any losses resulting from the entry of an incorrect cellphone number.
   5. Vodacom cannot be held responsible for accidental repeat purchases made on the VodaPay app.
   6. Vodacom reserves the right to suspend this promotion in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
   7. Vodacom reserves the right to suspend, cancel or convert this promotion on reasonable notice. 
   8. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (CPA).
   9. Vodacom’s decision on any aspect of the promotion including the allocation of a Reward will be final and binding and no correspondence will be entered into.
   10. In the event of a dispute regarding any aspect of the Promotion and/or the terms and conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
   11. Vodacom may refuse to issue the Reward if these terms and conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
   12. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors, and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming a Reward.
   13. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Reward nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
   14. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
   15. All information relating to the Promotion which is published on any marketing material will form part of these terms and conditions. In the event of any conflict between such marketing material and these terms and conditions, these terms and conditions shall prevail.
   16. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: VodaPay Platform - Terms | Vodacom