Terms and Conditions:
1.1 Vodacom (Pty) Ltd (“Vodacom”) and Upstream Systems South Africa (Pty) Ltd (“Partner”) are running a Competition where participants stand a chance of winning a trip for 2 (two) to Miami with Delta Air Lines worth R200000.00 (two hundred thousand Rand) by subscribing to the Glow Service (“Glow”) for R29.00 (twenty-nine Rand) per month during the competition (the “Competition”).
IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS
ALL PARTICIPANTS TO THE COMPETITION AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS:
2.1 This Competition shall commence on 00h01 on 5 October 2023 to 23h59 on 15 November 2023 (the “End Date”) (“the Competition period”).
The duration of the Competition may be extended or curtailed at the discretion of Vodacom.
3.1 Participants to the Competition stand a chance to win:
a trip for 2 (two) to Miami with Delta Air Lines. Subject to flight availability, winners may travel any time between February 2024 and 1 December 2024. The Prize includes the following:
3.1.1 2 (two) economy class return flights from Cape Town or Johannesburg to Miami.
transfers to and from the airport to the hotel in Miami.
3.1.2 5 (five) nights’ accommodation at a 3 (three) star hotel in Miami, breakfast daily and a daily allowance for meals.
The winner and their friend need to arrange their own USA Visa. The cost will be covered by Glow. However, Glow is not responsible for the approval of the Visas.
3.1.3 all sundry and entertainment costs are for the winner’s account and will not be covered by Glow.
The Prize is valued at R200000.00 (two hundred thousand Rand) (“the Prize”)
4.1 Only entries received during the Competition period will qualify to enter the Competition.
The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:
4.1.1 be a natural person;
be at least 18 years and older;
4.1.2 be a Vodacom prepaid, hybrid or post-paid subscriber during the Competition Period;
reside in South Africa and be in possession of a valid South African identify document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3 (three) months which permits shall be valid as at the End Date; and
4.1.3 use a SIM card that has been RICA registered;
subscribe to Glow during the Competition Period for R29.00 (twenty-nine Rand) per month and still be subscribed at the time of the lucky draw in terms of clause 5 below by dialling USSD *126 *24#, or by subscribing on the VodaPay app.
Once or if all the requirements of paragraphs 4.2.1 to 4.2.6 are met, entry into the Competition will be automatic.
4.2 Employees, directors and agents of Vodacom and the Partner (where applicable) all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.
4.3 In the event that the registered user of the SIM Card or Vodacom account (i.e., the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.
4.4 Each subscription qualifies for 1 (one) entry into the Competition.
4.5 Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable.
5 Prize draw
5.1 Winners will be randomly selected 5 (five) to 7(seven) working days after the End Date from all eligible entries who meet all the requirements set out in clause 4 above.
6 Winner Validation
6.1 All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).
6.2 Vodacom and/or the Partner (where applicable) will use reasonable efforts to contact the winners telephonically on the contact details provided by the participants.
The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.
6.3 Vodacom and/or the Partner (where applicable) shall attempt to contact the winners for a period of 5 (five) to 7 (seven) working days after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 09:00 to 16:00. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the Prize, that person's right to the Prize will be deemed to have been waived and the Prize will be forfeited. Vodacom reserves the right to then award the Prize to the next randomly drawn participant.
In the event that Vodacom requires certain documentation to be submitted by a particular winner and same has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
6.4 Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.
7 Prize Delivery
7.1 If a winner cannot accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.
All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.
8 Personal information
8.1 User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with the Vodacom’s Privacy Statement which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers’ personal information and how it protects subscriber’s privacy when processing their information.
8.2 By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website at https://www.vodacom.co.za/vodacom/privacy-policy/terms?icmp=Home/Footer/PrivacyPolicy.
9.1 Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
9.2 The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.
The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.
9.3 Winners are only entitled to win 1 (one) Prize each.
9.4 In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
9.5 Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.
9.6 Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.
9.7 Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
9.8 Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
9.9 If Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
9.10 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
9.11 The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.