1. Promoter

The promoter of this competition is Vodacom (Pty) Ltd ("Vodacom").

2. Competition Period

The competition commences at 00:00 on 06 November 2026 and closes at 23:59 on 06 January 2027, both days inclusive (“Competition Period”). All times are South African Standard Time.

The following dates apply:

• Start Date: 6 November 2026
• Closing Date: 6 January 2027

Entries received after the closing date will not be considered.

The draw shall take place on 8 February 2027. The selected winner will be contacted privately as set out below; any public announcement is subject to the winner’s separate agreement.

3. Eligibility

The competition is open to:

• South African residents aged 18 (eighteen) years or older.
• Customers who successfully place a qualifying NEW Vodacom Fibre-to-the-Home (“FTTH”) order through Vodacom's Online sales channels during the promotional period.
• Customers whose qualifying Fibre service is installed and activated by 31 January 2027 and remains active, with no undisputed overdue charges, at winner verification. A customer will not be disqualified solely because activation was delayed or the service was suspended due to a failure attributable to Vodacom or its service providers, provided the customer fulfilled their own requirements by that date.

For avoidance of doubt:

• Existing FTTH renewals, migrations, upgrades, downgrades or contract changes do not qualify.
• Only qualifying new FTTH acquisition orders submitted through approved online channels qualify. Orders placed through Retail stores or other channels do not qualify.
• The competition excludes directors, members, partners, employees, agents and consultants of Vodacom, any person directly or indirectly controlling or controlled by Vodacom, suppliers of goods or services in connection with the competition, and the spouses, life partners, business partners and immediate family members of persons excluded under section 36(3)(b) of the Consumer Protection Act, 68 of 2008.

4. Competition Mechanic

Every qualifying customer who successfully places a qualifying online FTTH order during the promotional period will automatically be entered into the competition.

No separate entry fee or entry form is required. Qualifying services are purchased at their ordinary applicable prices without a competition surcharge. No payment, additional purchase or unrelated marketing consent is required to claim the prize.

A qualifying customer receives one entry per qualifying FTTH order. Duplicate entries for the same order, cancelled orders and fictitious orders do not qualify. Each valid entry has an equal chance of selection.

5. Prize

One winner will receive a prepaid Mastercard voucher with a value of R50,000 (Fifty Thousand Rand).

The campaign may be marketed as:

"Stand a chance to win a holiday worth R50,000"

The prize is a prepaid Mastercard voucher with R50,000 (fifty thousand Rand) available to spend, subject to the disclosed issuer terms. It is not a booked holiday and does not include travel arrangements, insurance or spending above R50,000 (fifty thousand Rand). Advertising must clearly disclose the actual nature of the prize.

Vodacom will fund all compulsory issuance and delivery fees so that the winner receives R50,000 (fifty thousand Rand) available for spending. Any subsequent usage fees must be disclosed before entry and may not reduce the prize value before first use.

The prize:

• Is not transferable.
• Is not exchangeable for another Vodacom product.
• May not be substituted by the participant.
• May only be used in accordance with the card issuer's terms and conditions.

The issuer’s identity, redemption process, expiry period, permitted uses, cash-withdrawal restrictions, usage fees and any identity-verification requirements must be published with these rules before the competition opens. No undisclosed material restriction may be introduced after entry, and statutory minimum validity requirements apply.

6. Winner Selection

One winner will be selected on 8 February 2027 by a random electronic draw from all valid qualifying entries. If there are no valid qualifying entries, no prize will be awarded.

The competition winners will be determined using the Business Risk Management Competition Randomizer. The winner selection process and results will be certified through the approved Business Risk Management process.

Vodacom will retain the prescribed competition records, including the rules, draw and prize-delivery records, for at least three years in accordance with applicable law.

7. Winner Verification

Before a prize is awarded, Vodacom may verify that:

• The participant submitted a qualifying order.
• The service met the installation and activation requirements above, including the protection for delays attributable to Vodacom or its service providers.
• The service meets the active-service and payment requirements above, subject to the stated exceptions.
• The participant complied with these Terms and Conditions.
• The participant provided accurate customer information.

Vodacom may disqualify a selected participant only on reasonable evidence of ineligibility or a material breach of these rules and may randomly select an alternative winner from the remaining valid entries. Verification will not introduce new eligibility conditions. Reasons will be provided on request, subject to lawful confidentiality restrictions.

8. Winner Notification

Vodacom will contact the selected winner by telephone and/or SMS using the registered account details within 10 (ten) Business Days after the draw. “Business Day” excludes Saturdays, Sundays and South African public holidays.

Vodacom will make at least 2 (two) contact attempts on different Business Days and allow at least 10 (ten) Business Days from the final attempt for the selected winner to respond and supply reasonably necessary verification information. The notification will state the deadline. If the selected winner remains uncontactable, fails verification or expressly declines the prize, Vodacom may randomly select an alternative eligible winner, subject to applicable law and any prize rights already acquired.

The selected winner may be required to provide proof of identity and documents reasonably necessary to verify eligibility and comply with lawful issuer requirements disclosed before entry. Vodacom will arrange delivery of the prize within 20 (twenty) Business Days after verification is completed, at no cost to the winner.

9. Publicity

The winner may be requested to participate in reasonable publicity, marketing or promotional activities relating to the competition.

Publicity is voluntary, requires separate agreement and is not a condition of entry or receipt of the prize. A winner may decline without losing the prize.

10. Disqualification

Vodacom reserves the right to disqualify any participant who:

• Materially breaches these Terms and Conditions.
• Knowingly provides materially false or misleading information relevant to eligibility or prize delivery.
• Tampers with the competition process.
• Engages in fraudulent, unlawful or abusive conduct.
• Attempts to unfairly influence the outcome of the promotion.

11. Cancellation and Amendments

Subject to applicable law and the protection of valid entries and prize rights already acquired, Vodacom may:

• Amend these rules to comply with law or address circumstances beyond its reasonable control;
• Extend, suspend or terminate the competition only where required by law or circumstances beyond its reasonable control make lawful continuation impracticable;
• Substitute an unavailable prize with a prize of equal or greater value and substantially equivalent utility, subject to applicable law;

Any change will be communicated promptly on the competition webpage and through relevant customer channels. No change may retrospectively introduce a material disadvantage to participants contrary to applicable law.

12. Limitation of Liability

The following provisions apply subject to all non-excludable statutory rights:

• Vodacom will take reasonable steps to address technical failures affecting automatic entry, winner notification or prize delivery and preserve valid entries where reasonably possible. Any exclusion of liability applies only to the extent permitted by law.
• Third-party goods and services purchased using the prize are subject to the relevant supplier’s terms and applicable statutory warranties. Vodacom remains responsible for its own obligations under these rules.
• Nothing in these rules excludes or limits liability for fraud, gross negligence or any other liability that cannot lawfully be excluded or limited, or restricts rights under the Consumer Protection Act, 68 of 2008, or other applicable law.

13. Data Privacy

Vodacom will process only the personal information reasonably necessary for the following purposes, on an appropriate lawful basis:

• Administering the competition.
• Verifying eligibility.
• Contacting winners.
• Delivering the prize, preventing fraud and meeting legal and regulatory obligations. Information may be shared with the issuer and service providers supporting these activities, subject to appropriate confidentiality and security safeguards.

Personal information will be processed in accordance with applicable data protection laws and retained only for legally required periods or as reasonably necessary for these purposes. Entry does not constitute consent to unrelated marketing or publicity. Vodacom’s Privacy Policy explains processing practices and participants’ rights: https://www.vodacom.co.za/vodacom/privacy-policy/terms .

14. Errors and Omissions

Vodacom may correct genuine errors and technical issues on notice, subject to applicable law and without unlawfully prejudicing valid entries or prize rights already acquired. Material discrepancies in advertising will be corrected promptly and addressed fairly.

These rules do not excuse misleading advertising. The rules are available free of charge at [Fibre Deals and Packages | Get Free Installment | Vodacom] and on request. Competition queries, entry problems and complaints may be directed to [Vodacom Fibre Support: 082 1904]. Participants retain their rights to approach an appropriate regulator, dispute-resolution body or court.