Terms and Conditions:

As part of our annual Black Friday campaign, the Easy2Own (E2O) program will be participating through a value-driven customer incentive aimed at driving new activations and stimulating re-engagement from our existing base. The promotion seeks to reward both new and existing E2O customers during the campaign window while enhancing perceived value and stimulating usage behavior aligned with Vodacom’s customer growth and retention objectives.

New Customers:

All new E2O activations concluded between 24 November, and 08 December 2025 will receive double their standard unlock bundle value allocations (voice and data) for the full term of their agreement.

This applies automatically upon activation and remains valid for the duration of the E2O term.

Existing Customers:

All existing E2O customers who purchase any unlock bundles during the same promotional period will receive double their standard bundle value (voice and/or data) for each qualifying purchase made between 24 November and 8 December 2025.

All participants during the term of the Promotion agree to be bound by the following Terms and Conditions:

Duration

1. The Promotion is open to all new Easy2Own customers residing in South Africa who purchase an Easy2Own device, and any 1-day, 7-day, and 30-day data & voice Unlock Bundle from 06h00 on 24 November 2025 to 23h59 on 8th December 2025.
2. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.

Eligibility

3. Only new Easy2Own customers received during the Promotional period as stipulated in clause 1 above will qualify to receive double the Unlock Bundles and the free 12-month VIU Subscription.
4. Only entrants who are using SIM cards that have been RICA registered are eligible to participate in the promotion. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
5. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Valid Entry

6. To be eligible for the Easy2Own Black November Promotion customers must:

6.1.1.  New customers must purchase an Easy2Own device as well as any 1-day, 7-day, and 30-day data & voice Unlock Bundle

6.1.2.  Customers must keep their device unlocked for a minimum of 15 days within each 30-day period to qualify for the free VIU subscription for the following period.

6.1.3.  At the end of each 30-day period, customers unlock history will be evaluated to determine if they met the 15-day minimum.

6.1.4.  If the customer meets the 15-day unlock requirement, they will receive the next 30 days of free VIU subscription.

6.1.5. The free VIU subscription is limited to a maximum of 12 months (30-day periods) from the activation date, regardless of compliance.

7. There are no additional charges for participating in the Promotion apart from the standard data costs to upload a valid entry, as explained in clause 14 above. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.
8. Vodacom shall not be liable for any costs incurred by the customers for participating in the Promotion, where applicable.
9. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.

General

10. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
11. The judges’ decision on any aspect of the Promotion including the allocation of the prizes will be final and binding and no correspondence will be entered into.
12. In the event of a dispute regarding any aspect of the Promotion and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into.
13. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
14. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the prize.
15. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Promotion. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Promotion.
16. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
17. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
18. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
19. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions