Terms and Conditions
Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom Prepaid Fibre R300 (three hundred Rand) Online Voucher Competition (“Competition”). Eligible customers who satisfy the entry requirements during the Competition Period will automatically receive 1 (one) entry into a random draw. 500 (five hundred) unique eligible customers will each qualify to win 1 (one) online voucher worth R300 (three hundred Rand), representing a total prize pool of R150 000 (one hundred and fifty thousand Rand).
Entry does not guarantee a prize. Each eligible customer may receive only 1 (one) entry and win only 1 (one) prize.
All participants during the term of the Competition agree to be bound by the following Terms and Conditions
- Duration
- The Competition will commence at 00:00 on 1 November 2026 (“Start Date”) and at 23:59 on 30 November 2026 (“End Date”) (together, the “Competition Period”). All times are South African Standard Time.
Vodacom Home Prepaid Fibre Package
| Qualifying Package | Once-0ff Price | Recurring Price |
|---|
| Vodacom Prepaid Fibre 10 Mbps | R309 | R279 |
| Vodacom Prepaid Fibre 20 Mbps | R439 | R409 |
| Vodacom Prepaid Fibre 30 Mbps | R529 | R499 |
| Vodacom Prepaid Fibre 100 Mbps | R829 | R799 |
*All prices are inclusive of VAT. The qualifying packages and prices are subject to availability and the applicable standard Vodacom pricing during the Competition Period.
- Only customers who successfully sign up and are activated for a qualifying Vodacom Prepaid Fibre product during the Competition period will qualify for entry.
- Prize
- A total of five hundred (500) winners will each receive an R300 (three hundred Rand) online voucher.
- Each qualifying unique customer will be eligible to win a maximum of one (1) R300 online voucher during the Competition.
- The voucher will be issued digitally to the verified winner and will be subject to the applicable voucher provider's redemption terms and conditions, including any expiry date or restrictions on use.
- The prize is not transferable or exchangeable and may not be redeemed for cash.
- Valid Entry
- To qualify for entry, the participant must:
- be an individual aged 18 years or older and the registered account holder of a qualifying Vodacom Home Prepaid Fibre service within areas in South Africa; and
- complete a qualifying new sign-up and activation, or a qualifying reactivation of a previously suspended or terminated service, during the Competition Period.
- A qualifying activation or reactivation means that the Customer has successfully signed up for or reactivated a qualifying Vodacom Home Prepaid Fibre Service during the Competition Period, payment for the qualifying service has been received by Vodacom, and the service has been successfully activated or reactivated during the Competition Period.
- Each eligible individual automatically receives 1 (one) entry, irrespective of the qualifying package selected or the number of qualifying accounts, purchases or activations. Entries will be deduplicated. No separate entry form is required.
- Existing active customers who only recharge their Vodacom Home Prepaid Fibre service during the Competition Period will not qualify.
- There is no separate Competition entry fee. Qualifying services are purchased at their ordinary applicable prices, without any surcharge for competition participation. No payment is required to claim a prize.
- The Competition excludes directors, members, partners, agents and consultants of Vodacom or any person controlling or controlled by Vodacom, and suppliers of goods or services in connection with the Competition.
- Draw and Verification
- The random draw will take place on 7 December 2026. The draw will select 500 (five hundred) unique eligible winners from a single national pool of qualifying entries using a random selection method that gives each eligible entry and equal chance of selection
- Vodacom will verify compliance with the eligibility requirements before confirming a selected customer as a winner. Verification will not introduce additional eligibility conditions. An ineligible or duplicate entry may be replaced by a further random selection from the applicable eligible pool.
- An independent accountant, registered auditor, attorney or advocate will oversee and certify the conducting of the Competition. Vodacom will retain the prescribed competition records for at least three years, as required by applicable law.
- Prizes are not transferable or exchangeable and cannot be redeemed for cash. No fee is payable to Vodacom to receive a prize. Voucher restrictions will not be introduced or materially changed after entry to the detriment of participants, except as permitted by law.
- Notification and Delivery
- Vodacom will complete initial eligibility verification and notify selected eligible customers within 10 (ten) Business Days after the draw, by SMS to the mobile number associated with the qualifying Vodacom Home Prepaid Fibre account.
- Where additional information is reasonably required to verify eligibility or facilitate delivery of a prize, Vodacom may request such information by SMS. The notification will specify the information required and a reasonable period within which the selected customer must respond.
- If a selected customer remains uncontactable or fails to provide information after the stated attempts and response period, does not supply the reasonably necessary verification information within that period, is ineligible or expressly declines the prize, Vodacom may randomly select an alternative eligible customer at random, subject to applicable law and any prize rights already acquired.
- Vouchers will be delivered digitally through SMS within 10 (ten) Business Days after verification is completed. No additional purchase, unrelated marketing consent or participation in publicity is required to receive a prize.
- Personal Information
- Vodacom will process personal information reasonably necessary to administer the Competition, establish eligibility, verify and contact winners, deliver prizes, prevent fraud and comply with legal obligations. It may share this information with service providers supporting those activities, subject to appropriate confidentiality and security safeguards.
- Competition information will not be used for unrelated marketing without an appropriate lawful basis. Participation does not require consent to unrelated marketing or publicity. Publicity involving a winner’s name, image or likeness will be voluntary and subject to separate agreement.
- Records will be retained for legally required periods and otherwise only as long as reasonably necessary for the stated purposes. Vodacom’s Privacy Policy explains its processing practices and participants’ rights: https://www.vodacom.co.za/vodacom/privacy-policy/terms.
- Administration and Changes
- Vodacom may disqualify an entry where it reasonably establishes that the participant is ineligible, the entry is fraudulent or duplicated, or the participant has materially breached these Terms and Conditions. Reasons will be provided on request, subject to lawful confidentiality restrictions.
- Vodacom will take reasonable steps to address technical failures affecting automatic entry, notification or voucher delivery and to preserve valid entries where reasonably possible. Problems may be reported using the contact details in clause 9.1.
- Vodacom may amend, suspend or terminate the Competition where required by law or where circumstances beyond its reasonable control make lawful continuation impracticable. Changes will be communicated promptly at [competition webpage] and through relevant customer channels, in accordance with applicable law and without unlawfully prejudicing participation or prize rights already acquired.
- Competition advertising must be consistent with these Terms and Conditions. Any material discrepancy will be corrected promptly and addressed fairly in accordance with applicable law. These Terms and Conditions do not excuse misleading advertising.
- Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or gross negligence, or restricts any right or remedy under the Consumer Protection Act, 68 of 2008, or other applicable law.
- Queries and Access to Rules