Trade-ins | Vodacom

Why trade-in your old phone with us?

Trade in enables you to get rid of your old phone for a new phone that you want

Contribute to sustainability by giving your phone a second life, removing the hassle of disposal.

Enjoy a reduced tariff on your contract

Quick and easy process

Trade-in is currently available in participating Vodacom stores only.

Check if the device that you are trading in qualifies.

Ensure to back up your device content and clear your data before going to the store.

We accept eligible devices that meet our trade-in criteria. The eligible phone you're sending back must be in a reasonable working order, this means:

Find My iPhone security features are disabled if it's an iPhone.

All iCloud or Google accounts must be removed

The device must switch on without being plugged into a power supply.

One trade-in will be allowed per customer with a valid ID number.

The participating end user warrants and confirms that the pre-owned device legally belongs to and is legally and rightfully owned by the participant.

Your phone must also not have been reported as lost or stolen.