Flexible personal loans with VodaLend
VodaLend's personal loans and debt consolidation solutions provide relief and peace of mind during tough economic times.
With VodaLend it only takes a few minutes to apply for flexible personal loans or to consolidate your existing debt.
Why choose VodaLend?
Customise your loans
You can choose your loan amount and its duration to fit your needs.
Safe & trustworthy
You get full transparency, no hidden fees or confusing terms and conditions.
Fast & convenient
Apply online in minutes to get the money you need quickly and easily.
Do you qualify for a loan?
Show us your ID
Are you a South African citizen between the ages of 18 and 60?
3 month bank statements
Do you earn more than R2 500 a month before deductions?
Latest payslip
Are you permanently employed or on contract for more than 3 months?
FREQUENTLY ASKED QUESTIONS
What you need to know...
Step 1: Visit https://www.vodacom.co.za/vodacom/services/financial-services/vodalend-personal-loans
Step 2: Click on "Get Started" and choose "Apply Now" if you're a new customer.
Step 3: Complete the easy application process.
Step 4: One of our friendly consultants will contact you to finalise your application.
- You can contact the VodaLend Customer Service Centre on 086 010 2209. Use your ID number as reference.
- To view the status of your loan application follow these easy steps:
Step 1: Visit https://www.vodacom.co.za/vodacom/services/financial-services/vodalend-personal-loans
Step 2: Click on "Get Started" and choose "Manage Account".
Step 3: Enter your South African identity document (ID) number to login to your dashboard. From there, you can view the status of your loans.
- A valid South African identity document (ID).
- A current payslip not older than one month.
- If the latest payslip reflects a bonus, the customer must provide their previous month payslip too.
- Bank statements for the last three months indicating three consecutive monthly salary deposits (your latest bank statement must not be older than 7 days from date of application).
- All bank statements must be stamped, and electronic bank statements are accepted.
- You can submit supporting documents on email to [email protected]
- You can call VodaLend Customer Service Centre on 086 010 2209 to get details on where to send supporting documents.
- If you received an SMS requesting supporting documents, open the SMS and click on the link which will take you to a portal to upload documents.
- You need to be at least 18 years old.
- You need to earn at least R2 500 per month.
- The term of your loan must end before you turn 60 years of age.
- You must be employed permanently or contract for longer than 3 months.
Monthly interest rates and fees will be charged as prescribed by the National Credit Act, No. 34 of 2005.
Your loan instalment consists of the following costs:
- Interest Rate - Your interest rate is determined by your personal credit history and affordability.
- Monthly Service Fee - A standard monthly service fee is applied to all loan accounts and is charged on a monthly basis.
- Credit Life Premium - A monthly credit life premium is charged for loan terms of 12 months or more.
- We have partnered with Old Mutual Finance (RF) (Pty) Ltd (OMF). Old Mutual Finance is a registered credit provider (NCRCP35, FSP25494) and a renowned financial services provider in South Africa, with over 175 years of experience.
- They offer a wide range of financial solutions, including personal loans, savings and investment products, insurance, and financial planning services. In partnership with OMF our online personal loans are designed to help individuals access funds quickly and easily, with flexible repayment options that suit your needs.
- Once your application is approved, and you authorise Old Mutual Finance to debit your account by approving the DebiCheck Mandate request sent to your primary account, the funds will be paid directly to your account within 10 minutes.
Credit declines are based on your personal credit profile that is unique to you. There could be various reasons why your credit application was declined. The most common reasons are:
- Affordability - your expenses could be greater than your income. That means you do not meet the affordability criteria.
- Low credit score - you could not meet Old Mutual Finance's internal lending credit score requirements as you credit score is too low.
- If you are under debt review, under administration or insolvent.
- You have an existing loan with Old Mutual Finance, which is not older than 3 months.
- If you take a loan, your debit order will go off every month on your pay date or on the date when your salary is paid into your account.
- If a loan is paid out within 14 calendar days of your next salary date, your first debit order will only be processed the following month.
- If a loan is paid out more than 14 calendar days before your next salary date, your first debit order will be processed in the same month.
- Your debit order will be processed via Debicheck.
DebiCheck is a new verification process designed to protect you from unauthorised debit orders. It requires you to confirm a new debit order with your bank before it can be processed. This means that you have greater control over your finances and can avoid unexpected debit orders.
As part of our commitment to provide you with the best possible service, we use DebiCheck to ensure that you verify and authourise debit orders. In this way, we contribute to reducing fraud and protecting your financial security in our industry. For your loan to be processed and funds to be released, it is essential to have a DebiCheck mandate in place. Without this mandate, the loan amount will not be transferred to your account.
When you set up a new debit order, you will receive a request from your bank to confirm it. You can do this via SMS, mobile banking app, or internet banking. Once you have confirmed the debit order, it will be processed as usual.
Yes, DebiCheck is safe and secure. It's designed to protect you from unauthorised debit orders and reduce the risk of fraud. Your bank will only request that you confirm a debit order that you have set up, and you will be able to verify the details before confirming.
VodaLend Personal Loans are offered in association with Old Mutual Finance, a Licensed Financial Service and Registered Credit Provider. Credit profiling is done by Old Mutual Finance including bureau enquiry.
- Your loan statement is sent via email every three months.
- Visit an Old Mutual Finance branch.
- Contact the VodaLend Customer Service Centre on 086 010 2209.
You can call VodaLend Customer Service Centre on 086 010 2209 or e-mail [email protected].
Yes, you may apply. When reviewing your loan application, we take into account your ability to afford the loan and your past credit history. If you haven't had any previous debt, it might impact the size of your loan. However, we will evaluate your personal situation and inform you of the decision.
- Short-term loans, with a repayment period ranging from 3 to 12 months.
- Long term loans with a repayment period that ranges from 13 to 72 months. The long-term loans also offer a consolidation element that allows you to settle and combine your other existing debt into one loan.
- Consolidation loans, allows you to combine multiple debt, such as credit cards, personal loans, or store accounts, into a single loan with a fixed monthly repayment. By consolidating your debt, you can simplify your financial obligations and potentially lower your overall interest rate.
If you have applied for a personal loan through our website and are in contact with one of our consultants, you can express your interest in a consolidation loan during your conversation. Simply let the consultant know that you would like to explore the option of consolidating your existing debt into a single loan.
Yes, you are able to settle your loan by phoning the VodaLend Customer Service Centre on 086 010 2209 to request a settlement letter and instructions on how to settle your loan.
Credit life is a type of insurance that covers outstanding debt in the event of unforeseen circumstances such as death, disability, or retrenchment. It is designed to protect both the borrower and the lender by ensuring that outstanding debt are settled even if the borrower is unable to make repayments due to unexpected events. Credit life Insurance is compulsory for loans with a term of 12 months and more.
VodaLend Personal Loans, in partnership with OMF, will require you to take out credit life insurance for loans with a term of 12 months or more.
Yes, you can either take the credit life policy arranged by Old Mutual Finance through Old Mutual Alternative Risk Transfer, a licensed long-term insurer in the Old Mutual Group. Alternatively you can provide your own policy when you apply. However, Old Mutual Finance will only accept a policy from another insurer where the policy provides equal or more benefits than the minimum required benefits as stipulated in the Credit Life Insurance Regulations.
If you have any further questions regarding the credit life policy or would like to use your own policy, please contact our VodaLend Customer Service Centre on 086 010 2209 before finalising your loan application.
Yes, it is possible for a customer to have more than one loan if their affordability allows it. However, each loan application will be assessed on an individual basis, taking into account the customer's credit score and financial situation. It is important to ensure that you are able to comfortably make repayments on all loans in order to avoid falling into debt.
Your credit score will likely affect your personal loan application. Credit providers typically use credit scores to assess the risk of lending to an individual, and a lower credit score may result in limited offerings or a denial of the loan application altogether.
We take the security and privacy of our customers very seriously. We use industry-standard encryption and security measures to protect your personal information when you apply for a loan online. Our systems and procedures are regularly reviewed and updated to ensure that we maintain the highest levels of security.
We understand that sometimes you may have questions regarding your loan, and we are here to help. You can contact our customer support team by calling our VodaLend Customer Service Centre on 086 010 2209. Our team is available to assist you with any questions or concerns you may have regarding your loan application, repayment, or any other related matters. We are committed to providing our customers with exceptional service and support, and we strive to ensure that all inquiries are handled promptly and professionally. So, if you have any questions or issues with your loan, please don't hesitate to contact us.
You can contact Old Mutual Finance Legal Queries on email [email protected]
If you haven't received your OTP, you can request a resend. However, if you have exceeded the maximum number of retries, you'll need to contact the VodaLend Customer Service Centre at 086 010 2209 for further assistance.
Our Service Centre operating hours are:
Monday to Friday: 07:30 - 18:00
Saturday: 08:00 - 14:00
Public Holidays: Closed
Sundays: Closed