Your opinion matters to us – if you have any questions about this service, you can email us at: [email protected]
Your opinion matters to us – if you have any questions about this privacy supplement, you can email us at: [email protected] or you can write to our privacy team at:
Personal information we collect about you
To provide the eziADS Products, we must process information about you. The types of information we collect depend on how you use our Products. Below is a list of the types of Information that eziAds collect:
- Sign up Information for new accounts
- Business and product information
- Usage of eziAds products
- Content uploaded on eziAds products
- Device information
- Cookie Data
Including the Information and content that you provide, we collect content about your business, communications, and other information when you use our Products, including when you sign up for an account, create or advertise content. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created. It can also include what you see through features we provide. Our systems automatically process content and communications you and others provide to analyse context and what is in them for the purposes described below. Data with special protections: You can choose to provide information in your eziADS profile fields. Networks and connections. We collect information about the campaign performance, Facebook leads, creative, and ad account and how you interact with them across our Products, such as your use of the eziADS platform to help us improve the service. Your usage. We collect information about how you use our Products, the features you use; the actions you take; and the time, frequency and duration of your activities. For example, we log when you are using and have last used our Products, and what posts, videos, and other content you uploaded on our Products. We also collect information about how you use features like our SMS and packages. Information about transactions made on our Products. If you use our Products for purchases or other financial transactions (such as when you make a purchase of a campaign), we collect information about the purchase or transaction. This includes payment information; other account and authentication information; and billing, shipping, and contact details. Device Information As described below, we collect information from and about the computers and phones, devices you use that integrate with our Products, and we combine this information across different devices you use. For example, we use information collected about your use of our Products on your phone to better optimise your experience on the platform or features you see when you use our Products on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad we showed you on your phone on a different device about the eziADS academy or specials. Information we obtain from these devices includes: Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins. Device operations: information about operations and behaviours performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots). Identifiers: unique identifiers, device IDs, and other identifiers, such as from games, apps or accounts you use, and Family Device IDs. Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers. Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things like help you stream a video from your phone to your desktop. Cookie data: data from cookies stored on your device, including cookie IDs and settings. These cookies are required cookies and necessary for basic website functionality. Some examples include session cookies needed to transmit the website, authentication cookies, and security cookies. If you have chosen to identify yourself to us, we may place on your browser a cookie that allows us to uniquely identify you when you are logged into the websites and to process your online transactions and requests. Partners receive your data when you visit or use their services or through third parties they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us. Other information we collect and why: Your Business Name to create your account and for invoicing purposes which is requested when you register. Your Website URL to help you complete your campaign set up which automatically will be added into the campaign when you book a package. Your Facebook Page ID which is obtained through the API when you link your page to your eziADS account. This is required to enable the eziADS ad builder to send your campaign to Facebook and to track the performance thereof. Your Facebook Account Name which is obtained through the API when you link your page to your eziADS account. Your Facebook Business Manager ID which is obtained when creating the child business manager account to link it to the Vodacom’s Business Manager account which is used to manage and track your Facebook ads. Your Facebook Ad Account ID which is obtained when you create a child business manager account and link it to Vodacom’s Business Manager account this allows us to settle your account with Facebook when you book your package through the eziADS ad builder.
We collect your personal information when
- You purchase the service
- You use the service
- Vodacom will process your personal information based on:
- Vodacom’s obligation – to provide you with the service you have asked for.
- Vodacom’s legitimate business interests – when it comes to developing and improving the service to gain insights through app analytics.
- Your communication preferences.
The Privacy Office – Legal Affairs
Vodacom (Pty) Ltd
082 Vodacom Boulevard