FREQUENTLY ASKED QUESTIONS
Network Coverage & Call Quality
I have no signal or weak signal — what should I try first?
Restart your device, reinsert the SIM, move to an open area, or check for outages.
Why is my indoor signal poor?
Building materials may block signal. Use Wi Fi Calling for improved connectivity.
Why do my calls drop or sound poor?
Enable VoLTE or Wi Fi Calling, update software, or switch network modes.
Why does my signal vary during the day?
Congestion, maintenance, weather, or outages may affect signal quality.
Should I use Wi Fi Calling?
Yes. It improves indoor call quality when signal is weak.
Can cases or accessories reduce signal?
Yes. Metal or magnetic accessories may interfere with the antenna.