What's in the box?

All TV Deals bought from Vodacom, including a Router or SIM card, come with a voucher that you redeem for your TV. The TV will be delivered by a third party (not by Vodacom) so please keep your voucher safe.

How to redeem your voucher for a TV

Step 1:
Purchase a TV deal online or at a Vodacom store and receive a virtual voucher card in the box.

Step 2:
Follow the steps on the virtual voucher card to register.

Step 3:
Submit your details.

Step 4:
Verify your TV licence number.

IMPORTANT: If you do not submit a valid TV license number you cannot proceed to the next step.

Step 5:
A call centre agent will contact you to verify your address.

IMPORTANT: The call-centre agent will attempt to contact you 3 times. If they cannot reach you, your order will be cancelled.

Step 6:
Your order will be dispatched for delivery.

Step 7:
The courier will deliver your order in 3-5 working days.

If you need further help

For any queries related to your Vodacom Order (Router or SIM card).

Please send an email to: [email protected] or call us on 082 17844

For all queries related to redemption of the TV voucher.

Please email: [email protected]
or visit vvcr.co/support