Vodacom Home Security

Terms And Conditions

Services

In the event of a home invasion or a vehicle stuck in an unsafe area, Protect 360 will send a guard to stay by your side until help arrives.

Vodacom home security assist 

In the event of a home invasion or a vehicle break down in the night in an unsafe area, we will assist to alleviate some of the trauma suffered by the victims. If your windows or doors are broken and you feel unsafe, we will send a professional guard to secure your home.

Activation 

In the event of a home invasion, contact our call centre or activate the emergency number that is pre-programmed on your phone. We will send a guard to protect you and your property. If your doors or windows are broken for any reason, such as hail, storm or even a cricket ball, we will send a guard to protect your home.

Estimated service times: 

Urban areas = average response time is 35 to 80 mins (from time of dispatch – 40km to 100km) with the potential of extended response time on weekends only 

Rural areas = average response time is 80 – 240 mins (from time of dispatch – in excess of 100km)

Limits 

The benefit is limited to 6 (six) hours per incident. Thereafter, the guard is available on a member to pay basis at R1050 per 12 hour shift.

For any queries please contact us on 082 17 800