Terms and Conditions:
1. The Summer Promotion
The Vodacom Summer 2026/27 Promotion (“Promotion”) is a limited-time campaign offered by Vodacom to eligible customers. If you are eligible, the Promotion gives you access to promotional offers, rewards, VodaBucks benefits, daily reward opportunities, spend-based rewards and other campaign benefits via participating channels, subject to the eligibility requirements, promotional rules and these Terms and Conditions.
2. General
2.1 Vodacom reserves the right to change or extend the Promotion Period, provided reasonable prior notice is given.
2.2 Vodacom reserves the right to update these Terms and Conditions. Where a change is material, Vodacom will provide reasonable written notice before implementation.
2.3 Vodacom may suspend or terminate your participation where it reasonably suspects fraud, abuse, misuse of the Promotion, or the use of a non-compliant device or SIM card.
2.4 Vodacom will make reasonable efforts to provide the Promotion but cannot guarantee uninterrupted access where network capacity, technical issues or operational constraints apply.
2.5 Vodacom is not liable for any costs you may incur when entering the Promotion or claiming a reward, except where the law provides otherwise.
2.6 Nothing in these Terms and Conditions unlawfully restricts, limits or avoids rights or obligations created under the Consumer Protection Act 68 of 2008.
2.7 Campaign information and updates will be made available on the Vodacom Website and through participating channels.
3. Duration
3.1 The overall Summer Promotion will run from 08 October 2026 to 31 March 2027 (“Promotion Period”).
3.2 The ‘Spend and Get’ benefit will be available from 18 October 2026 to 31 March 2027 (the “Spend & Get Period”).
3.3 Only qualifying actions completed during the applicable campaign or monthly cycle will be eligible for rewards.
3.4 Where a benefit has a shorter validity period, the validity will be communicated in the applicable journey or via SMS.
4. Eligibility
4.1 You may participate if you are a Vodacom Prepaid, Hybrid/Top-Up or Postpaid customer, including an eligible Vodacom Business customer as defined in the campaign rules.
4.2 Eligible Vodacom Business categories include Sponsored Key Individual Accounts, Sponsored Staff Accounts, Top-Up tariffs, and Business Accounts, subject to the applicable account permissions and employment policies.
4.3 Master accounts, child accounts and linked numbers may participate. Unless the terms of a specific benefit state otherwise, a reward will be allocated to the number that completed the qualifying action.
4.4 Non-Vodacom customers cannot participate. They may see a campaign link but must switch to Vodacom to take part.
4.5 You must use a lawfully registered SIM card and comply with the applicable account and employment permissions.
4.6 The Promotion may be accessed while roaming, but prizes and rewards may only be used or redeemed in South Africa.
4.7 Participation in another Vodacom promotion is permitted only where the rules of the other promotion allow it.
5. Participation, opt-in and opt-out
5.1 If you have already opted-in to the VodaBucks Rewards Programme, you will automatically be enrolled in the Summer Promotion.
5.2 By opting in to the Promotion, you also opt in to the VodaBucks Rewards Programme. Vodacom may process relevant behavioural and usage information to administer qualifying goals and personalise rewards, in accordance with applicable privacy laws and Vodacom’s privacy notice.
5.3 You may opt out at any time through the VodaPay App or by dialling *133# or *135#.
5.4 After you opt out, you will no longer earn campaign VodaBucks or access paid plays until you opt back in. You will retain GSM and non-GSM rewards you have already earned, along with banked VodaBucks, subject to the applicable expiry, but you will forfeit any unbanked VodaBucks.
5.5 If you opt out of the Promotion, you will not automatically opt out of campaign communications. You must opt out of SMS communications separately through an available channel.
5.6 If you have opted out, you must opt in again before you can resume participating in the Promotion.
6. Participating channels
6.1 The Promotion is available on the VodaPay App and via USSD on *133# and *135#.
6.2 Unless expressly stated otherwise for a specific benefit, you cannot participate through WhatsApp TOBi, CRM, a point-of-sale channel, a financial institution or any other Vodacom channel. A transaction completed through one of these channels may nevertheless count as qualifying spend where the relevant benefit expressly allows it.
6.3 Features, offers and added value may differ between VodaPay and USSD as expressly stated in these Terms and Conditions.
7. Scratch & Win Daily
7.1 After you opt in, you will receive a combined maximum of three free plays per day across VodaPay and USSD. You may use no more than one free play per day via USSD, and any free play that you use via USSD reduces your remaining VodaPay allocation for that day.
7.2 Each free play expires at 23:59 on the day it is allocated and does not carry over.
7.3 After using your free plays, you may purchase up to five additional plays per day at a cost of one VodaBucks per play, subject to the limits and pricing displayed in the applicable journey.
7.4 Possible rewards include data, minutes, bonus airtime, social bundles, partner vouchers, VodaBucks and instant prizes. The specific reward and its validity will be displayed in the journey or communicated via SMS.
7.5 Successful rewards and prize entries will be recorded in Rewards History where this functionality is supported.
8. Upsize Offers
8.1 After you win a Scratch & Win reward, Vodacom may offer you a personalised discounted Upsize Offer for Data, Voice or Integrated bundles.
8.2 Upsize Offers are targeted and will not be shown after every win.
8.3 An Upsize Offer may be paid for using Airtime Advance, Airtime, Add to Bill, Bank Card or an eligible combination of payment methods.
8.4 VodaBucks are not accepted as payment for Upsize Offers.
8.5 You will keep your original reward whether or not you accept the Upsize Offer.
8.6 An accepted Upsize Offer is provisioned upon successful payment. All displayed prices include VAT.
9. Summer Spend & Get
9.1 Summer Spend & Get replaces the V-Up Achiever mechanic. Full terms and conditions are available at https://www.vodacom.co.za/vodacom/terms/competition/summer-spend-get
9.2 Summer Spend and Get is available to eligible Vodacom Prepaid and Hybrid customers who have opted in to the VodaBucks Rewards Programme.
9.3 Postpaid customers, non-Vodacom customers, Machine-to-Machine SIMs, APN SIMs, community service numbers, bulk SMS applications are excluded.
9.4 To participate, a customer must opt in to the VodaBucks Rewards Programme and accept its terms and conditions.
9.5 Participation is linked to the qualifying Vodacom mobile number. Rewards are allocated to the number that completed the qualifying transaction and may not be transferred to another number.
9.6 Only qualifying spend completed and successfully recorded during the Campaign Period and the participant’s active 30-day cycle will count towards Summer Spend and Get.
9.7 Vodacom may exclude or disqualify any participant who does not meet the eligibility requirements or who abuses, manipulates or fraudulently uses Summer Spend and Get.
10. Summer Deals
10.1 Summer Deals are limited period offers available during the Promotion through participating VodaPay and USSD journeys. Full terms and conditions are available at https://www.vodacom.co.za/vodacom/terms/promotions/summer-deals
10.2 On USSD, Summer Deals are intended for Prepaid and Hybrid customers.
10.3 You do not need to opt in to the VodaBucks Rewards Programme to view or purchase a Summer Deal, but you must opt in to receive any promotional VodaBucks included in the deal.
10.4 Summer Deals may include data, voice minutes, Night Owl data, YouTube-specific data, YouTube Premium and promotional VodaBucks. The exact composition, price, recurrence and validity will be shown before purchase.
10.5 Deals and added value may differ between USSD and VodaPay. VodaPay may offer premium or enhanced benefits not available on USSD.
10.6 Payment methods depend on customer type, channel and offer. The applicable payment methods may include Airtime, VodaBucks, Bank Card, VodaPay Wallet, and Add to Bill.
10.7 You may buy for yourself or for another number, provided the journey permits. If you buy for another number, Vodacom will allocate the purchased benefits, promotional VodaBucks and, where applicable, the YouTube voucher to the receiving number.
10.8 The validity of the promotional data and voice bundles may be 14 or 30 days, and they expire at 23:59 at the end of the validity period. Night Owl data is available between 00:00 and 05:00.
10.9 YouTube-specific data may be used only on the Vodacom network via the web or app. Voice minute allocations cannot be used for international calls, and data allocations cannot be used while roaming.
10.10 Recurring bundles will renew automatically until you cancel them in accordance with the applicable recurring-bundle rules. You may cancel through Vodacom Customer Care on 082 135, the VodaPay App or by dialling *135#.
11. YouTube Premium benefit
11.1 If your qualifying Summer Deal includes YouTube Premium, Vodacom will send you an SMS with an activation link.
11.2 You must complete the YouTube sign-up journey and add a valid payment method.
11.3 Prepaid and Hybrid customers must use a credit or debit card. Postpaid customers may use a credit or debit card or carrier billing where available.
11.4 The free period is valid for 30 days. The YouTube Premium subscription does not cancel automatically, and subscription charges may apply after the free period unless you cancel before it ends.
11.5 One free trial may be redeemed per YouTube account in a 12-month period, even if multiple codes are received.
11.6 A code may be shared, provided the recipient meets the eligibility requirements and follows the activation process.
11.7 Users who cancelled a YouTube Premium, Music Premium or Premium Lite membership at least six months ago may be eligible for a free trial, provided they have not redeemed another free trial on the same YouTube account within the preceding 12 months.
12. VodaBucks
12.1 VodaBucks earned through the Promotion are allocated to the qualifying number unless an approved Master Account Holder allocation rule applies.
12.2 You must bank the VodaBucks that you earn within the applicable banking cycle before you can use them. Any unbanked VodaBucks will expire at the applicable cut-off.
12.3 You can view your VodaBucks balance by dialling *133# or *135#, or through the VodaPay App.
12.4 VodaBucks may be used in the VodaStore, converted to cash in the VodaPay App, spent at participating stores using a generated code, or shared where the relevant feature is available, and the applicable rules are met.
12.5 You can convert your VodaBucks to cash, subject to a maximum of 10 000 VodaBucks per transaction and no more than two transactions per day.
12.6 The VodaBucks expiry will be communicated within the applicable journey. Campaign-specific VodaBucks are intended to expire no later than 31 March 2027 unless a specific reward states otherwise.
13. Spend and earn VodaBucks in store
13.1 You may generate a Wi-Code or token in the VodaPay App to spend your banked VodaBucks at qualifying partner stores.
13.2 The code may be generated for an amount up to the available VodaBucks balance and may be cancelled before redemption.
13.3 VodaBucks are deducted only when the code is successfully redeemed in store.
13.4 The code is not store-specific and may be used at a qualifying store. The code generated will be valid for two hours.
13.5 The applicable VodaBucks earn rate for a qualifying in-store transaction will be displayed before redemption. Earn rates may vary by campaign, customer or participating store.
13.6 Earned VodaBucks are credited after purchase and must be banked before further use.
14. Sharing VodaBucks and rewards
14.1 You may share VodaBucks with eligible Vodacom Prepaid, Top Up and Postpaid customers. The recipient must be opted-in to the VodaBucks Rewards Programme.
14.2 Locked wallets cannot send or receive VodaBucks.
14.3 You may share between 5 and 1 000 VodaBucks, subject to no more than two sharing transactions per day and a daily recipient limit of 10 000 VodaBucks.
14.4 If you receive VodaBucks from a donor, they will be visible in your VodaBucks wallet and you will not be required to bank them.
14.5 You can receive a maximum of 5 000 VodaBucks per day across no more than five receiving transactions.
14.6 VodaBucks cannot be redeemed for cash except when converted into cash within the VodaPay Wallet. VodaBucks may also be used for airtime and other eligible Vodacom products, services or rewards, excluding specific open-market bundles and purchases made in the VodaBucks Store on the VodaPay App.
15. Master Account Holder and Tiered Rewards
15.1 The Master Account Holder framework is a proposed Vodacom One Rewards capability for eligible Postpaid and Hybrid customers, based on Vodacom billing relationships and Closed Billing Groups.
15.2 Only one Master Account Holder may be associated with a Closed Billing Group. Child lines are determined by the billing structure and cannot be created or reassigned within the rewards environment.
15.3 The Master Account Holder may direct eligible monthly VodaBucks from child lines to the Master Account Holder. A child line cannot allocate VodaBucks to another child line.
15.4 Allocation preferences remain fixed for the month, and changes take effect on the first day of the next month following the applicable cut-off and allocation run.
15.5 Tier qualification and VodaBucks allocation operate separately. Redirecting a child line’s VodaBucks does not affect that child line’s tier qualification under the applicable Master Account Holder rules.
16. One Month on Us Reward
16.1 The proposed One Month on Us benefit applies to selected new, upgrading, retention, product-launch or executive-approved Postpaid propositions.
16.2 The benefit is a one-off Total Subscription Discount equal to one month’s tariff subscription fee, applied automatically at activation.
16.3 The discount offsets the initial pro-rated subscription charges. Any unused credit rolls over to reduce future subscription charges until it is fully used.
16.4 Normal voice, data, SMS and tariff-linked benefits remain available. The customer remains responsible for non-subscription and excluded charges.
16.5 The benefit does not extend the contract term, change the upgrade date, suspend service, restructure debt or provide a cash refund.
17. Rewards, vouchers and bundles
17.1 Vouchers and coupons are issued to the participating number or displayed in the applicable journey and are subject to their communicated validity and partner terms.
17.2 GSM reward bundles become available after allocation and expire at the end of the communicated validity period. Unused allocations do not carry over unless applicable bundle rules expressly allow it.
17.3 If you continue using a service after a reward bundle is depleted or expires, Vodacom will charge the usage against another active bundle or at your applicable tariff, subject to your out-of-bundle settings.
17.4 Rewards are not transferable unless the applicable reward-sharing or data transfer rule expressly permits transfer.
17.5 Queries relating to a partner’s reward may need to be directed to the relevant partner. For Promotion-related support, contact Vodacom Customer Care on 082 135.
17.6 VodaPay specific Rewards
17.6.1 Where a reward relates to VodaBucks that must be claimed on VodaPay, or, VodaBucks that must be banked on VodaPay, these actions can only be taken within the VodaPay application.
17.6.2 Where VodaBucks must be claimed, the user is required to claim the reward then bank before midnight on the Friday of that same week
17.6.3 Rewards may be redeemable on VodaPay only or may be restricted to a specific partner within VodaPay
17.7 Queries relating to a partner’s reward may need to be directed to the relevant partner. For Promotion-related support, contact Vodacom Customer Care on 082 135.
18. Privacy, abuse, suspension and termination
18.1 Vodacom will process personal information for Promotion administration, eligibility, personalisation, fulfilment, reporting, fraud prevention and customer support in accordance with applicable privacy requirements.
18.2 Vodacom may withhold, reverse or cancel a reward obtained through fraud, abuse, system manipulation, ineligible participation or a failed or reversed qualifying transaction.
18.3 Vodacom may suspend, cancel or amend a feature with reasonable notice where required for legal, regulatory, security, network, operational or fraud-prevention reasons.
18.4 If the Promotion is terminated, existing rewards and VodaBucks will be treated in accordance with the communicated termination notice and the applicable programme rules.
18.5 Personal information collected for the Promotion will be retained only for as long as required by law or reasonably necessary for the purposes described in these Terms and Conditions, and will be handled in accordance with Vodacom’s applicable privacy notice.
18.6 Where reasonably necessary to administer or fulfil a reward, Vodacom may share relevant personal information with an approved service provider or reward partner, subject to applicable privacy requirements and appropriate safeguards.
19. Customer support, disputes and publication
19.1 You should retain your SMS confirmations and transaction details when raising a query.
19.2 Campaign-support queries may be directed to Vodacom Customer Care on 082 135.
19.3 If a partner fulfils your reward, you may need to follow the partner’s support and redemption process.
19.4 Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Promotion. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Promotion.
19.5 All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.