Terms & Conditions
1.1 These Terms and Conditions govern the Vodacom Home Internet Amazon Prime promotional offer available to qualifying Vodacom Home Internet customers ("Customer", "You").
1.2 This Offer is provided by Vodacom (Pty) Ltd in partnership with Amazon.
1.3 "On Us" means Vodacom pays for the Amazon Prime subscription so that you do not have to.
2.1 The Offer is available only to qualifying Vodacom Home Internet customers.
2.2 The Offer is available to existing customers with an active qualifying Vodacom Home Internet product
2.3 Customers must maintain an active Home Internet service throughout the Offer period.
2.4 The Offer is also available to new Home Internet customers who sign up during the Promotion Period.
2.5 Customers must be active subscribers for at least 30 days prior to being eligible.
2.6 To participate, customers must maintain an active subscription, comply with applicable terms, provide valid information, and satisfy Amazon registration requirements.
2.7 Only customers on qualifying Home Internet plans determined by Vodacom are eligible.
3.1 Eligible customers will receive access to Amazon Prime Services On Us while they remain active qualifying Home Internet customers.
3.2 Benefits include Prime Video, Amazon Originals, shopping benefits, delivery benefits and Prime Gaming.
3.3 Eligible customers may be identified monthly and contacted with activation instructions.
4.1 Vodacom may require verification, authentication, registration, email validation or OTP verification.
4.2 Activation may fail if incorrect information is supplied, verification requirements are not met, activation steps are incomplete, Amazon rejects registration, or technical limitations occur.
4.3 Activation constitutes acceptance of Vodacom and Amazon terms.
4.4 Vodacom shall not be liable for delays in the activation process caused by Vodacom, Amazon or any authorised service provider involved in administering the Offer.
5.1 The Offer does not affect the customer's obligation to pay all applicable Home Internet subscription fees.
5.2 Failure to maintain an active Home Internet service may result in suspension or termination of the benefit.
5.3 The benefit is promotional and cannot be exchanged for cash or credit.
5.4 The Amazon Prime benefit forms part of a promotional offering and is not redeemable for cash, credit or any alternative benefit.
5.5 Any amounts payable directly to Amazon following the termination or expiry of the Offer shall be for the customer’s sole account.
6.1 Amazon Prime usage will consume the customer's Home Internet data allocation or another internet connection used by the customer.
6.2 Data consumed will be deducted from available data bundles where applicable.
6.3 The Offer does not include free or zero-rated data unless expressly communicated by Vodacom.
7.1 Customers may not manipulate or abuse the Offer.
7.2 Vodacom may suspend, revoke or terminate participation where fraud, abuse, misrepresentation or manipulation is suspected.
7.2 Without limitation, Vodacom may suspend, revoke or terminate participation where it reasonably believes that a customer has:
8.1 Only one Offer per eligible customer profile is permitted.
8.2 Where multiple Vodacom services qualify, only one Amazon Prime benefit may be allocated per customer profile.
8.3 The Offer is non-transferable, cannot be exchanged for cash and may not be combined with other Amazon Prime promotions unless stated.
9.1 A customer's entitlement to the Offer shall automatically terminate when:
9.1.1 Customer cancels the Amazon subscription via Vodacom or Amazon platforms
9.1.2 the underlying Vodacom Home Internet service terminates;
9.1.3. the customer's Home Internet account is cancelled;
9.1.4 the customer's Home Internet account is suspended;
9.1.5 the customer ceases to satisfy the eligibility requirements.
9.2 Vodacom may terminate or suspend a customer's participation in the Offer immediately if:
9.2.1 the customer breaches these Terms;
9.2.2 the customer breaches any Vodacom Home Internet Terms and Conditions;
9.2.3 fraud, abuse or misuse is suspected;
9.2.4 participation would result in legal, regulatory, operational or commercial risk to Vodacom.
9.3 Cancellation will:
9.3.1 Take effect at the end of the billing cycle (up to a maximum of 30 days), and
9.3.2 Result in loss of any remaining promotional benefit.
9.4 Vodacom may amend, suspend or terminate the Offer where required for operational, commercial, technical, legal or regulatory reasons.
9.5 Vodacom may terminate the Offer if the commercial arrangement between Vodacom and Amazon terminates or materially changes.
10.1 Amazon is responsible for
10.1.1Content, platform availability, functionality and service performance
10.2 Vodacom acts as
10.2.1 a promotional partner only. Vodacom does not own, operate or control Amazon Prime and does not provide any warranty regarding the availability, performance, functionality or suitability of Amazon Prime.
10.3 Vodacom is not liable for
10.3 service interruptions, Amazon Prime content, Amazon account management, purchases made through Amazon, acts or omission by Amazon or third-party platform failures.
10.4 Vodacom shall not be liable for failed activations, delayed activations, technical failures, communication failures, system outages or platform interruptions affecting the Offer.
10.5 Nothing in these Terms excludes, limits or restricts any rights which may not lawfully be excluded, limited or restricted under the Consumer Protection Act, 68 of 2008.
11.1 By participating in the Offer, customers acknowledge and agree that Vodacom may process personal information for purposes of administering, validating, activating and managing the Offer.
11.2 Vodacom may share personal information with Amazon and authorised service providers involved in administering the Offer where necessary for activation, verification, fulfilment and support purposes.
11.3 The processing of personal information shall be subject to Vodacom's Privacy Policy and applicable data protection legislation.
12.1 Vodacom reserves the right to
12.1.2 amend or withdraw the Offer at any time.
12.2 Continued use of the service constitutes acceptance of any updates to these Terms.
12.3 If any advertising, promotional or marketing material relating to the Offer conflicts with these Terms, these Terms shall prevail.
12.4 If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect.
12.5 Vodacom's determination regarding eligibility, qualification and participation in the Offer shall be final and binding.
12.6 Nothing in these Terms shall be interpreted as limiting any rights afforded to consumers under applicable law.