Platinum Terms and Conditions

Terms & Conditions 

Vodacom Platinum programme benefits are subject to the following terms and conditions:


Your Vodacom cellphone number serves as your Platinum programme membership number.

Membership is valid for a period of 12 (twelve) months and is reviewed annually.

Any and all benefits associated with Platinum programme membership are available and applicable for the year of your Platinum programme membership only.  They may not be accumulated, transferred or exchanged.

If a company is responsible for your cellphone account, it is your responsibility to ensure that benefits you receive on the Platinum programme do not contravene the company policies and procedures.

Membership of the Platinum programme will be forfeited immediately if you port to another mobile network operator.

Vodacom reserves the right to change the rules of the programme at its sole discretion, at any time

Premium Service Desk access

Annual upgrade benefit

Faulty, lost or stolen device benefits